A centre of expertise in digital information management www.ukoln.ac.u k UKOLN is supported by: Blogs, Wikis and more: Web 2.0 demystified for learning and teaching professionals Eastern RSC event Wednesday 25th February from 11:00 - 12:00. Marieke Guy Research Officer www.bath.ac.u k This work is licensed under a Attribution-NonCommercial- ShareAlike 2.0 licence (but note caveat)
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Blogs, Wikis and more: Web 2.0 demystified for learning and teaching professionals
Presentation (Blogs, Wikis and more: Web 2.0 demystified for learning and teaching professionals) given by Marieke Guy, UKOLN at Eastern RSC event: on Wednesday 25th February from 11:00 - 12:00 .
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A centre of expertise in digital information management
www.ukoln.ac.uk
UKOLN is supported by:
Blogs, Wikis and more:
Web 2.0 demystified for learning and teaching professionals
Eastern RSC event Wednesday 25th February from 11:00 - 12:00.
Marieke Guy
Research Officerwww.bath.ac.uk
This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat)
A centre of expertise in digital information management
www.ukoln.ac.uk
Introduction to UKOLN
• UKOLN is a National centre of expertise in digital information management
• Library and cataloguing background• Located at the University of Bath• Funded by JISC and MLA to advise UK HE and FE
communities and the cultural heritage sector• Many areas of work including:
– Digital preservation: DCC– Metadata, registry work– Repositories: eBank, Intute, SWORD, DRIVER– Dissemination: Ariadne, International Journal of
Digital Curation– eScience: eCrystals….etc.
A centre of expertise in digital information management
www.ukoln.ac.uk
Introduction to Me
• Been at UKOLN 9 years• Now a remote worker• Member of the Community & Outreach Team• Currently working on:
– Good APIs project– Chair of the Institutional Web Management
A centre of expertise in digital information management
www.ukoln.ac.uk
Blogs• A blog is a Web log, online diary• Professionals are increasingly using blogs to describe
what they are doing• A social phenomenon of the 21st Century• Key characteristics are openess, collaboration and
syndication • There is a need for information professionals to:
– Understand blogging and related technologies (e.g. RSS, Technorati)
– Be able to find resources in the 'Bloggosphere'– Explore how to use blogs to support business
functions (support users, staff & organisation)
A centre of expertise in digital information management
www.ukoln.ac.uk
Why Blog?• Community of learning and teaching professionals• Long tradition of sharing experiences and knowledge• New issues – need to find new communities• Blogs can be a timely way to
– Offer advice and commentary– Make new connections– Record discussion over time– Also provide a different view to email discussion
threads
A centre of expertise in digital information management
www.ukoln.ac.uk
Reading BlogsW
eb
2.0
Bloglines – a Web-based Blog reader. You are informed of changes since you last viewed the page.
Bloglines – a Web-based Blog reader. You are informed of changes since you last viewed the page.
• You can sign up for RSS feeds to be alerted to changes
• Try not to be distracted by adverts etc
A centre of expertise in digital information management
www.ukoln.ac.uk
L&T Blogs• Lots of Individuals creating blogs: Terry Wassall ,
Alan Lavine, Brian Lamb, Scott Leslie, Stephen Downes
• Lots of themed blogs: e-learning, e-publishing, technologies, research, green issues
• Lots of institution/school/college specific blogs• Some subject specialist blogs• UK academic librarians and information professionals
bloggers list (lis-bloggers) – still relevant• Hot Stuff 2.0 – great list of library related blogs (over
800) collated by Dave Pattern
Visual Arts learning http://www.accessart.org.uk/wordpress/
RSC blog http://rscmediablog.blogspot.com/
Intute - http://www.intute.ac.uk/blog/
A centre of expertise in digital information management
www.ukoln.ac.uk
Doug Belshaw - http://dougbelshaw.com/blog/
A centre of expertise in digital information management
www.ukoln.ac.uk
Using Blogs• Blogs are very interconnected with each other
(bloggers discuss other blog postings, blogrolls etc.).• This can help to provide feedback; measure impact;
engage in discussions; etc.• Web Monkey extension can give blog comments on
your pages• Technorati can help find blog articles, etc.• A search for “university learning teaching” returns 26
hits, some student blogs, • The comments field can allow you to engage in
discussions• Time for you to establish a blog?
A centre of expertise in digital information management
www.ukoln.ac.uk
Ideas for Blogs• A news blog (course announcements etc.)• From the Teacher/Lecturer’s Desk
– Blogging about your daily work, provides transparency and openness
• L&T Resources blog (links to applications etc.)• Special projects blog/ Task groups blog
– Group of learners in a class, encouraged and facilitated by a teacher, group of relatively dedicated life-long learners
– Use with syndication technologies to enable groups of learners and teachers to keep track of new posts
• Reflective blog (use as a ‘try it out’ experience)• Professional Development blog
– Chronicle your daily activities, identify progression, achievements, use it for annual appraisal
A centre of expertise in digital information management
www.ukoln.ac.uk
A Few Issues…• Institutional Issues – e.g. Can you have a corporate
voice, do you want one?• Technical Issues – e.g. What software will you use?• Barriers to making the decision to blog e.g. Do you
want all your thoughts to be accessible to all? What about an internal blog?
• Barriers to getting started• Gaining momentum e.g. A huge number of blogs are
not read and become deserted by their writers• Keeping your momentum! e.g. Will you be able to
come up with content?• Stopping?• Right person for the job!
A centre of expertise in digital information management
www.ukoln.ac.uk
Gaining Momentum• Participate: embed yourself in the community, social
networks e.g. Ning, Facebook (need to be aware of privacy issues, ownership of data, dangers of data lock-in)
• Identify and follow other blogs• Get a great feed reader like Google Reader• Link, a lot, especially to other blogs• Comment, and use your URL when you do• Be fairly shameless in self-promoting:
“I like what you’re saying but over on our e-learning blog we’ve taken a different approach..”
• Spread the URL around
A centre of expertise in digital information management
www.ukoln.ac.uk
Keeping Momentum• Use Technorati, Google Blog search, etc • Start to embed these in people’s lives by reporting• Make sure you post regularly, and with high quality:
– Don’t post because you haven’t done one in a while...– Do post because you’ve got something to say
• If you’re losing momentum, maybe there’s a reason?• Do some evaluation of your blog: ask readers• Look for co-authors. Guest posts. You may be surprised! • if it’s getting stale, try some alternative approaches:
– Interviews, podcasts, surveys or polls– Video or other media embedding, live blogging
The University of Bath won a European award for its podcasts from guest lecturers, etc. We can regard this as maximising impacts of the ideas and promoting the University, at little cost
The University of Bath won a European award for its podcasts from guest lecturers, etc. We can regard this as maximising impacts of the ideas and promoting the University, at little cost
A centre of expertise in digital information management
www.ukoln.ac.uk
CommunicationW
eb
2.0
• Realtime discussion is a key part of the Web 2.0 and the .net generation (IM, SMS…)
• Can be used by patrons, chat reference services with transcript
• How much effort does it take to provide an instant messaging service for your library?
• Try Gabbly.com• What about Skype?
http://www.gabbly.com/http://www.gabbly.com/
A centre of expertise in digital information management
www.ukoln.ac.uk
TwitterM
icro
Blo
gs
• Twitter:– Best known of the
micro-blogging applications
– Web application, with desktop & mobile clients
• Uses:– Community-building– Support from your
peers– Marketing– …
A centre of expertise in digital information management
www.ukoln.ac.uk
Do It Yourself (20 Minutes)• Time try out some of the applications that have been
mentioned• Try to keep in mind how this could be applied in your
working environment• Any problems just communicate in the chat area
http://rsc-eastern-200802.wetpaint.com/page/Tasks
http://rsc-eastern-200802.wetpaint.com/page/Tasks
A centre of expertise in digital information management
www.ukoln.ac.uk
Discussion (10 Minutes)So what are the challenges of Web 2.0 for information professionals?
1. The top 5 challenges for the learning and teaching community?
2. Possible ways that you can meet these challenges
Best to write thoughts in notepad, refresh wiki page, paste onto wiki then save
A centre of expertise in digital information management
www.ukoln.ac.uk
Web 2.0 Backlash• When significant new things appear:
– Enthusiasts / early adopters predict a transformation of society
– Sceptics outline the limitations & deficiencies• There’s a need to:
– Promote the benefits to the wider community (esp. those willing to try if convinced of benefits)
– Be realistic and recognise limitations– Address inappropriate criticisms, avoid the chasm
in the Gartner curve
A centre of expertise in digital information management
www.ukoln.ac.uk
Learning and Teaching 2.0• E-learning 2.0• Web technologies are shaping education• It has been said that the impact of Technology is often
overestimated in the short term and underestimated in the long-term.
• Users will bypass processes and institutions that they perceive to be slow, unresponsive, unappealing and irrelevant in favour of a more direct approach to services offered by others that just might be 'good enough' for what they need to do.
A centre of expertise in digital information management
www.ukoln.ac.uk
Other Ideas• RSS feeds, create them and use them• Wikipedia• Secondlife, Cybrary city• Slideshare• Bookmarks - delicious, citeulike, connotea• Mashups• Folksonomies – different ways of organising
information • YouTube – video, streaming of video• Ask your students what they are doing
A centre of expertise in digital information management
www.ukoln.ac.uk
Risk Managment• Take a risk management approach to your evaluation of
Web 2.0 technologies (as we do with IWMW)– Establish Agreements– Use well-established services: Google & Delicious are
well-established and have financial security. – Notification: warnings that services could be lost. – Engagement: with the user community: users actively
engage in the evaluation of the services. – Provision of alternative services– Use in non-mission critical areas: not for bookings! – Long term experiences of services: usage stats– Availability of alternative sources of data: e.g.
standard Web server log files.– Data export and aggregation: RSS feeds, aggregated
in Suprglu, OPML viewers, etc.
A centre of expertise in digital information management
www.ukoln.ac.uk
Conclusions• Web 2.0 can provide real benefits for our users,
however organisations tend to be conservative• We therefore need:
– Advocacy– To listen to users' concerns– To address users' concerns e.g. risk management– A change of culture
• We can all benefit by adopting Web 2.0 principles of openness and sharing. So let us– Share our advocacy resources, risk management
techniques, etc.– Develop your own social network based on
openness, trust, collaboration, ..
A centre of expertise in digital information management