Blessed Are The Placemakers - IFMA World Workplace Sept 2014

Paul Carder, University of the West of

England

Jim Ware, PhD, Occupiers Journal Limited

Image: The Hub, Kings Cross, London

Blessed are the Placemakers …for they shall inherit the real estate market

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Describe the radical transformation under way in the real estate marketplace.

Identify the drivers of change – technology, demographics, work design, culture.

Explore a vision of the future, when workplace provisioning has become a consumer-driven marketplace

Discuss implications of this transformation for current real estate and professional services firms, end-user occupiers, and individual workers.

Session Learning Objectives


Paul Carder Co-Founder, Occupiers Journal Ltd. Publisher, Work & Place Doctoral Researcher & Tutor, University of the West of England

Meet Our Presenter(s):


Jim Ware, PhD Co-Founder, Occupiers Journal Ltd. Global Research Director Past President, Corp. Real Estate Council

Meet Our Presenter(s):

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 6 -

Blessed are the

Placemakers …for they shall inherit the real estate market

(sorry!)


https://www.linkedin.com/groups/PLACEMAKER-Research-Programme-5093552/about










•Learning objective #1

–Describe the radical transformation under way in

the real estate marketplace

•Radical? …we think so...

•Real estate? …has not yet seen it coming!

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Radical transformation…


•..was Friday in your offices? …now Thursday too…?

- 9 -


•Mon?

•Tues?

•Wed?


So….where is everybody…?

- 10 -



•Where have you worked lately? Or your coworkers?

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So, offices are underused…

How do we know…?

Do we have data?...oh yes!

- 12 -




?



Condeco Sense measures the occupancy

of your workspace over

time, giving you real time

insight on how your real

estate is being used.

Condeco | Powering Change

How it works

Desks

Meeting Rooms

Break Out Areas

1300 readings per day!




•No organization can afford this waste!

•People don’t want it either – they want freedom to be elsewhere, or anywhere.

•What does that say about the office today?

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•The PLACEMAKER needs to capture this transformation, and

•Use it to the organization’s competitive advantage – Cut real estate, and related costs; – Re-invest, to give people what they want / need;

•Win:Win…

•Except for real estate….unless it shifts gear fast

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So…why is this happening?

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Learning Objective #2:

Identify the

drivers of change


We have a BIG Problem

Source: “State of the GlobalWorkplace” Gallup, 2013

87% of workers worldwide are not engaged at work


Drivers of Change

Work

Places

Workers

Work

Design

Place-makers

Work

Tools


Drivers of Change: Tools


Drivers of Change: Workers


Outcome Certainty

High

Low

High Low

Production

Problem-Solving

Research/ Innovation

Drivers of Change: Work Design

Process Certainty


Drivers of Change: Work Design


Drivers of Change: Values

choice autonomy








•WE ARE ALL INDIVIDUALS –Myers Briggs (16 personality types) – “Quiet” (introverts vs extroverts) –Morning person/ Late person – Belbin Team Roles (9 team roles) – Clifton Strengths Finder – Kids! (or lucky :)

•TEAM vs INDIVIDUAL – tasks and roles

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Consumer-driven workplaces…


LIFE…?





Peggy Roe, Marriott International's vice president of global operations services. "We want people to think of Marriott as a place not just to come and sleep, but to work.“ http://www.cnn.com/2013/04/09/travel/business-traveller-hotel-workspace/

http://www.cnn.com/2013/04/09/travel/business-traveller-hotel-workspace/

















Experience Economy


Experience Economy

4-4-2 formation workplace

4 days in the office 4 days in “third places”

2 days at home (over 2 weeks)


#PLACEMAKER

• Will you be a Placemaker? Or • Will you work for a Placemaker?

• If you are in the workspace market,

these will be the two options


Stay in Touch

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Website: http://www.occupiersjournal.com Blog: http://www.occupiersjournal.com/blog Twitter: http://www.twitter.com/occupiers http://www.twitter.com/jpwoccupiers

Paul Carder Doctoral Researcher & Tutor University of the West of England Bristol, United Kingdom [email protected]

James P. Ware, PhD Global Research Director Occupiers Journal Limited Walnut Creek, California [email protected]

http://www.occupiersjournal.com

http://www.thefutureofwork.net/blog




http://www.twitter.com/jpwoccupiers



Blessed Are The Placemakers - IFMA World Workplace Sept 2014

Real Estate

enduser occupiers

current real estate

real estate council

real estate market sorry

real time insight

condeco powering change

phd cofounder

west of england jim