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Featured Andro id BlackBerry iPh one / iPad HP Palm w ebOS Windows Phone Join Our 3 MILLION+ Members Today! Register Here | Login BlackBerry Enterprise Server (BES) - What Is It? by Craig Johnston on 16 Feb 2009 07:55 AM 41 Research In Motion announced a new version of BES , version 5.0 on February 11th. It improves upon the existing BES platform in many ways which make administering a BES easier and more flexible. It brings a few new handheld features too which I know users will love. Ho wever, before we get into what's new, let's go over what a BES is. In a future ar ticle I'll discuss the differe nces between a BES and the Microsoft mobile strategy using System Center Mobile Device Manager (SCMDM) and Windows Mobile 6.1.  The BES This is where it all started back in 1999. The first BlackBerrys were corporate devices that allowed employees to get their email on the r oad in real time. The arc hitecture is quite simple. Your BES administrator ad ds you to a BES, then your BlackBerry associates with that BES by performing an activation process. T his activation process used to be done via the USB cable connected to your PC, but now it can be done wirelessly. The activation process essentially sets up the BlackBerry to comm unicate with the BES i t is assigned to by f irst establishing an encryption key (which is then used to encrypt all data [using 3DES or AES ] that is sent and received from the BlackBerry in the same way as a Virtual Private Netw ork [VPN]). Then the BES sends a few Service Books to the BlackBerry which tell it who to communicate with when it needs to do c ertain things. For exam ple who to talk to when sending email, who to talk to when browsing the web, etc. Torch 9800 Cases Chargers Batteries & more Style 9670 Cases Chargers Batteries & more Bold 9780 Cases Chargers Batteries & more Bold 9700 Cases Chargers Batteries & more Bold 9650 Cases Chargers Batteries & more Tour 9630 Cases Chargers Batteries & more Curve 3G Cases Chargers Batteries & more Curve 8530 Cases Chargers Batteries & more Curv e 830 0 Cases ALL MODELS Storm2 News & Rumors BlackBerry Devices Apps, Games, Themes Bla ckBerry OS Enterprise Event Coverage Celeb BB Sightings Contests View All Categories Search CrackBerry Home Bl ack Berry News Enterprise 07/28/2011 BlackBerry Enterprise Server (BES) - Wcrackberry.com/blackberry-enterprise-se… 1/17
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BlackBerry Enterprise Server (BES) - What IsIt?by Craig Johnston on 16 Feb 2009 07:55 AM

41

Research In Motion announced a new version of BES, version 5.0 on February 11th. It

improves upon the existing BES platform in many ways which make administering a BES

easier and more flexible. It brings a few new handheld features too which I know users will

love.

However, before we get into what's new, let's go over what a BES is. In a future article I'll

discuss the differences between a BES and the Microsoft mobile strategy using System

Center Mobile Device Manager (SCMDM) and Windows Mobile 6.1.

 

The BES

This is where it all started back in 1999. The first BlackBerrys were corporate devices that

allowed employees to get their email on the road in real time. The architecture is quite simple.

Your BES administrator adds you to a BES, then your BlackBerry associates with that BES by

performing an activation process. This activation process used to be done via the USB cable

connected to your PC, but now it can be done wirelessly. The activation process essentially

sets up the BlackBerry to communicate with the BES it is assigned to by f irst establishing an

encryption key (which is then used to encrypt all data [using 3DES or AES] that is sent and

received from the BlackBerry in the same way as a Virtual Private Network [VPN]). Then the

BES sends a few Service Books to the BlackBerry which tell it who to communicate with when

it needs to do certain things. For example who to talk to when sending email, who to talk to

when browsing the web, etc.

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After that data is synchronized down to the BlackBerry. This could be the last 5 days of email,

the last 90 days of calendar entries, the entire address book, etc. In the mean time, the BES

starts watching the BlackBerry user's corporate mailbox for changes. When it sees them, they

are instantly sent to the BlackBerry. Depending on the email system being used (Novell

GroupWise, Lotus Domino, or Microsoft Exchange) the mechanism used to figure out what

has changed is different. In an Exchange environment for example, the BES makes a request

to the Exchange server and asks that it be told whenever a new email arrives. The Exchange

server duly obeys and when a new email arrives it notifies the BES, which in turn grabs a copy

of that new email and sends it to the BlackBerry. It all happens within seconds.

 

RIM Network Operation Center (NOC)

The RIM NOC is a key part of the BlackBerry BES solution. When a BES is first installed it is

assigned a unique address called a Server Relay Protocol (SRP) ID or number. This SRP ID

uniquely identifies the BES and in fact no two BESs can use the same SRP ID.

When the BES starts up, it actually logs into the RIM NOC using its unique SRP ID or address.

The RIM NOC accepts the login if the SRP address is valid, and becomes aware of the BES.

As we discussed earlier, any BlackBerry that activated against this BES will have the Service

Book that includes this SRP ID or address on it. When the BlackBerry itself is turned on, it

registers with the RIM NOC using its PIN number. Now the RIM NOC is aware of the BlackBerry

and it is aware of the BES. This allows the BlackBerry and BES to communicate with one

another via the RIM NOC.

Figure 1: BlackBerry Architecture

Please note that in Figure 1 above, the NOC is not shown, however it fits between the

Wireless Networks and the Internet. Figure 1 also shows that it is not only BlackBerry

Smartphones that can be associated with a BES, it is also other Smartphones that have

BlackBerry Connect installed, or phones that have BlackBerry Built-In.

So the RIM NOC is the point where BlackBerry and BES can find each other and

communicate. The NOC takes care of handling individual BlackBerry connections and also

queues up data that is destined for a BlackBerry when it is out of coverage or turned off. This

means that the BES itself doesn't need to worry about doing that extra work.

In fact the BlackBerry architecture itself allows any company to add an infinite number of

BlackBerry users without the need to ramp up remote connectivity capacity, since the onlyconnection being used for all communication is the one that is established between BES and

NOC. RIM has some customers who have 100,000 BlackBerry users which proves the point.

The NOC also removes the need to run a 100% uptime remote connectivity environment since

RIM takes care of this at the NOC.

 

BES Features

In a cor orate environment when our BlackBerr is associated with a BES, ou have more

 

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available features than a BlackBerry registered with a carrier only. In addition, administrators

have tools that allow them to control the BlackBerry experience.

User Features

As a BlackBerry BES user you can:

Receive emai l in real time

Have a message that you read on your BlackBerry show up as read back in your corporate inbox

(and vice versa) automatically

Move a message to an existing folder within your corporate inbox from your BlackBerry

Have a message that you delete on your BlackBerry be moved to the Trash folder in your corporate

inbox automatically

Have your corporate address book bi-directionally synchronized wirelessly with your BlackBerry

Have your corporate calendar bi-directionally synchronized wirelessly with your BlackBerry

Setup meetings from your BlackBerry, invite attendees, and see their free/busy status

Have your BlackBerry Memo Pad bi-directionally synchronized with your corporate Note taking

application (for example Outlook's Notes folder) wirelessly

Look people up in the company global address book when compos ing new email in real time

Setup or change your Out Of Office mess age and enable or disable it

Browse the internal company web si tes

Login to your corporate Instant Messaging (IM) application (like Microsoft Office Communicator or

Lotus SameTime)

View or download email attachments

As you can see, the BES/BlackBerry combination offers a wide variety of features compared

to the BIS/BlackBerry combination which is used by carriers.

Administrator Features

Because the BlackBerry is a true Smartphone with corporate and personal features, the BES

administrator needs to be able to control what their users can and cannot do. The main

reasons for this are security and compliance. Here are some of the features available to a

BES administrator:

Ability to fully control every aspect of the BlackBerry via something called the IT Policy. There are

over 450 IT Policy settings, but here are a few examples:

Disable features like the GPS and cam era

Disable the external media (or allow it but force it to be encrypted)

Force the BlackBerry to encrypt its on-board memory

Only allow web browsing via the corporate network and ultimately through a proxy so

that the web sites can be filtered the same way they are at the desktop

Force passwo rds, their comp lexity, timeout, and age

Disable the phone or other features like SMS and MMS

Block personal email and IM (including PIN to PIN and BlackBerry Messenger)

If you lose your BlackBerry or forget the password, the administrator can remotely kill your

BlackBerry or reset the pas sword

The administrator can remotely install third party BlackBerry applications and even prevent you

from remo ving them

The BES can be configured to log your SMS and PIN me ssages (sent and received) and also log

your phone calls (not the audio of the calls but who you called or who called you and the duration

of the call)

Other Features

The BES allows even more BlackBerry functionality which further enhances the BlackBerry

user experience.

 

Mobile Data System (MDS)

MDS has three components. One is a mechanism of send and receiving IP data between your

BlackBerry and the BES. This mechanism uses the existing secure connection that is

established between your BlackBerry and BES via the RIM NOC. Remember that this secure

connection is like a VPN since it is an unbreakable tunnel of data.

The second part of MDS is a service that runs on the BES. This service acts as an IP Proxy

for your BlackBerry. The MDS service also acts as a web proxy. What this means is that when

you type in a URL on your BlackBerry, your BlackBerry doesn't actually go to that web site. It

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asks to go to that web site, but MDS does it on behalf of the BlackBerry. This allows the BES

to crunch down the web page(s) before sending them on to the BlackBerry. It will resize

images and remove any formatting or code that it knows the BlackBerry will not be able to

handle. Interestingly it does the image resizing based on the screen size of the individual

BlackBerry being used (yes it keeps track of that).

Probably one of the best features of MDS is the ability for it to send web content to your

BlackBerry. You can send an instruction to MDS and make it grab two icons and a web page

and send them to your BlackBerry. The icon shows up on the BlackBerry home screen and

when it is clicked, it loads the web page that has been pre-cached on the BlackBerry. This is

very useful in a disaster recovery situation when you want to have certain information (like calltrees, lists of people's PIN numbers, congregation points, etc.) pre-loaded on the BlackBerry

with an icon so that when the cell networks are down or your internal networks are down, that

information is already pre-loaded and accessible. It is a very simple and cost effective way to

handle disaster recovery without spending lots of money doing it.

You can also instruct MDS to send a message to the inbox on the BlackBerry. It looks like an

email, but when the user opens it, it actually loads a pre-cached web page. A great way to

deliver daily reports until you upgrade your BES and devices to handle HTML email.

The third part of MDS is a service that runs on the BES that acts as middleware. It allows

developers to quickly build BlackBerry applications that allow the BlackBerry user to interact

with corporate databases to either extract information from them, or add information to them.

The developers get a tool that allows them to build the interfaces or forms, and control how

that data is accessed via MDS. These applications are not full blown BlackBerry applicationsbut are rather more forms based in nature. It really allows developers to build something

quickly without having to build a BlackBerry application from scratch using Java and having to

build their own middleware.

 

Mobile Voice System (MVS)

MVS is a feature that allows a corporate BlackBerry user to change the way they deal with the

phone. It has number of BlackBerry user benefits including:

The ability to have only one phone number as opposed to office and mobile numbers

When someone calls you MVS can ring all of your phones at once to find you

When you call s omeone your office number displays on caller ID as opposed to your

BlackBerry numberSince you only ever give out the one number, even if you switch the SIM card in your

BlackBerry so that your number changes , it doesn't ma tter sin ce the person calling you

calls the office number and MVS finds you

It allows your BlackBerry to become your office desk phone

This allows extension diali ng, call transfer, putting calls on h old, etc.

It allows you to move a call between your office phone and BlackBerry (or the reverse) so that you

can get on the move without dropping the call

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Extra MVS phone features

The way that MVS works is that you install an MVS server that communicates with your

existing PBX (or PABX). The MVS server then communicates with the BES bridging the two

systems together. When you make a call on your BlackBerry, unbeknown to you, your

BlackBerry actually sends a command to the MVS server via the RIM NOC and the BES

(actually using MDS). The MVS server then commands the PBX to call your BlackBerry and

the number that you dialed. It then bridges the two calls together. On your BlackBerry you

have no idea this is happening and you do not hear the incoming call. All you know is that you

dialed a number and it started ringing.

This approach is beneficial to the company in a few ways. Firstly it can save on mobile phone

bills in countries that have adopted the notion that incoming mobile calls are paid for by the

calling party. Because the call you make from your BlackBerry is actually an incoming call, it is

free. Of course your company is charged for the two outgoing calls but those are typically

much cheaper because of the higher volume in land line plans. It is also beneficial forcompliance. Since both calls actually originated via the PBX, they can be logged.

Another scenario that it can be seen as beneficial is when the company has multiple PBXs in

different countries that are internally connected via VoIP (meaning that calls stay inside the

company's network) and it makes use of intelligent routing. This means that if you are in the

US and dial a number in the UK from your desk, the PBXs decide amongst themselves who

should actually place the call. In this example the UK PBX places the call since it would end up

being a local call for the UK.

When you add MVS to that picture, now the BlackBerry user in the US calls a BlackBerry user

(or any number) in the UK, the MVS commands the PBX to dial the US BlackBerry and the

destination number in the UK. The PBXs decide to place the UK call from the UK PBX. This

now means that a costly mobile international call becomes two local land line calls.

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MVS Architecture

 

What is New in BES 5.0?

Now that you have a good understanding of what the BES is and what features it offers

corporate BlackBerry users and administrators, let's see what new features RIM has added to

BES 5.0.

The overriding message that RIM wants to convey as they approach the release of BES 5.0 in

the second quarter of this year, is that they have concentrated mostly on the administration

and support side of the BES. They have made many changes to the architecture so that IT

staff have more flexibility when configuring and administering BES. They have had a handful

of large customers running BES 5.0 in production for a year already and this very long Beta

has allowed RIM to continually tweak BES 5.0. RIM has not forgotten about the BlackBerry

user features and there are a few, but most of the effort has been on the "back-end".

BES 5.0 User Features

Once BES 5.0 is running in a corporate environment, BlackBerry users will have the following

new features once their BlackBerrys are running handheld code 5.0 or later.

Users will be able to access files stored on network volumes from their BlackBerry.

If you happen to use BlackBerry Unite! you will know what this looks like already.

Based on past experience with RIM releases, you know that this new functionality will

be imp lemented in the m ost secure way (remem ber back to Bluetooth and external

memory as two "insecure technologies" that RIM delivered in a very secure way).

Users will now be abl e to download and/or view attachments to Meeting Requests in the sam e

way they can with email attachments today.

Today any attachments to meeting requests are not sent to the BlackBerry.

Email folder management has been improved so that you can now create, rename, and de lete

mailbox folders.

Today you can only move emails between existing folders.

Users will be able to flag mess ages for follow-up.

While this functionality exists in the different email clients, they do not on the BlackBerry.

The functionality will include the ability to color code the flags and label them.

Users will be able to create mailbox filters from the BlackBerry.

Today you can create mailbox filters on the BlackBerry that effect emails coming to the

BlackBerry itself, but they do not synchronize back to your corporate inbox. This means

that you have two sets of filters.

This feature allows them to be synchronized.

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Network Access to Files

Folders on BlackBerry

 

Add Folders

Calendar Attachments

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View Calendar Attachments

Flag Emails Settings

Flagged Emails

 

BES 5.0 Administration Features

As I mentioned earlier, this is where RIM concentrated the most and it shows when you see

what they have accomplished.

The management console is now web based.

Today the manageme nt console is a Windows e xecutable that needs to be installed on

any support person's des ktop. Their AD login mus t also have SQL server privileges to

allow for certain kinds of access.

With a web console, there is no need for multiple ins talls (or upgrade upon a BES

upgrade) and each support person's AD login no longer needs to get SQL

permissions.

The Desktop Manager is now we b based

For those compa nies who still us e the Desktop Manager, it will become web bas ed so

there is no need to install or up grade this in the future.

New more granular admi nistrator roles and the ability to create your own or modify existing ones.

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Today there are a set number of roles and their permiss ions are hard coded. These do

not always translate into a support function which can be limiting.

This new s cheme allows adminis trators to completely customize each role to suite

their organization and even create new ones.

Administrators will be able to schedule tasks.

This would allow adm inistrators to say, push out a new application to a BlackBerry at a

specific time of day (or night). This cuts down on adm inistrator overtime coming in at

midnight to perform a task.

The BES Groups have been im proved and can be cascaded.

Today BES Groups (which allow you to group us ers) is very rigid. For example users

can be mem bers of only one group.

This new feature allows us ers to be mem bers of multiple groups and therefore adopt

the attributes of all groups (IT Policy and Software Config. assignments).

The ability to have a group within a group also provides great flexibility.

The administrator will have greater visibility into the Enterprise Activation.

Today an Enterprise Activation could stall but there is no way to see why.

BES 5.0 will allow you to see the status of every activation, where it may be stalled, and

why.

In BES 5.0 administrators will be able to push out device handheld s oftware updates over the air.

The device must be running handheld code 4.5 or later for this feature to work.

In BES 5.0 the fail-over of BES is now built in.

You will be able to run BES 5.0 in a mas ter/slave configuration where the standby BES

can automatically pick up the users if the primary fails or becomes too busy.

BES 5.0 Web Admin Console

Conclusion

BES 5.0 is a year late as it was announced at WES 2007 and promised to be available by

WES 2008. It seems it will be available around the time of WES 2009 now.

It is late, but it seems that RIM has made sure that this is release is rock solid after a year ofproduction testing, and it has all the right administrator enhancements to save enterprises

time (which ultimately translates to money), with just enough user side enhancements to keep

everyone happy ... Until BES 6.0.

 

[ Craig Johnston is the author of Professional BlackBerry and is CrackBerry.com's Podcast 

co-host and resident enterprise guru and all-round BlackBerry expert. If you have an 

enterprise application or topic that you would like to have addressed by Craig, send him an 

email at crackberrycraig @ crackberry.com. ] 

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41 Comments

Posted by SteveO86   Monday, Feb 16, 2009   891 days ago

Really nice article, The BES 5.0 was great can't wait for it's release.

 

Posted by savantadmin   Thursday, Feb 19, 2009   887 days ago

I checked up on the various serviced office available and their prices are

pretty competitive. Any recommendations?

 

Posted by kundo   Sunday, Feb 22, 2009   885 days ago

 A small company developed a BES solution that implement a

BlackBerry® Enterprise Server (BES) at a fraction of the cost, time, and

resource commitment.

Its “BES in a Box” appliance that will allow any organization to

implement BES in under 30 minutes. They also offer a version that

comply with DISA requirements for the DoD

 What's you opinion?

http://www.steelcloud.com/default.asp

 

Posted by dead ipod   Saturday, Apr 18, 2009   830 days ago

 Yes, BES 5.0 is all I've been thinking about. The anticipation is killing

me.

 

Posted by eraffone   Monday, Feb 16, 2009   891 days ago

 Why does it take so long for a message to be marked as read on my 

BlackBerry after I read it on my MS Exchange 2003 Outlook mailbox? We

are running BES 4.1.

Great post very informative.

Thanks

Erock 

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

Tasks like syncing read marks are handled at a lower priority by the

BES. Email delivery is the top priority for the BES.

If your BES is very busy, this could be the reason why it takes so long.

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Posted by eraffone   Monday, Feb 16, 2009   891 days ago

Thanks for responding Craig. We have a fairly small company only 

four users on the BES right now and its taking about two minuets

for it to sync the read items. Does that sound about right?

Thanks again.

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

2 Minutes to sync read messages is fast :-)

 When you said "a long time" I was sure you meant longer than a

few minutes.

 You are seeing what is expected.

 

Posted by eraffone   Monday, Feb 16, 2009   891 days ago

My co-workers Iphone 3G linked to the same Exchange

server seems to do this instantly.

 

Posted by Rh1noo   Monday, Feb 16, 2009   891 days ago

The BES is designed to check the status of all emails on

the device every 15 minutes. That means if you have 10

users with a 1000 messages on there device then 10,000

messages are checked every 15 minutes. This puts a load

on the exchange server.

If you were able to reduce the time 15 minute window it

 would increase the load on the exchange server. This

 would not be a good idea in a large BES environment.

If you would like to sync straight away you can do a

'reconcile now' from the full menu while in email.

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

This is correct however it is still only 2 minutes.2 Minutes is still "fast" in my book :-)

 

Posted by Kevin Michaluk   Monday, Feb 16, 2009   891 days ago

Great article Craig!

I just noticed that RI M shows their Canadian roots here with the spelling of 

"colour" on the Flag Settings screen. I wonder if they'll change that up to

"color" for final release or if it will vary based on distribution. These are the

things I think about...haha :)

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Posted by fcortese   Monday, Feb 16, 2009   891 days ago

Great article, Craig. RI M or someone else needs to hire you now. Someone

 with your expertise and experience would be invaluable to any company.

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

Thanks :-)

It is not for lack of trying to get into RIM. RIM is just not showing any 

interest.

 

Posted by Curve63049   Monday, Feb 16, 2009   891 days ago

Hi Craig:

I have a question. How do BIS and BES interact, if at all? Here's the reason

for my question.

I have a personally owned BB (Curve 8330) that was added to my 

employer's BES (a government agency). Other than forcing a "device lock" -

there appear to be no IT policies/restrictions. I can use all of the features on

my Sprint account (Sprint TV, navigation, personal email, pin to pin, etc.).

Recently, I upgrade the OS on my Curve to 4.5. My personal BIS email (two

gmail accounts) was not bothered by the upgrade (meaning: I continued to

get personal emails after the upgrade).

But, my work/BES email stopped *until* I had my device re-activated on

the BES.

From this, I infer that my personal email doesn't pass through the BES. Is

that more or less correct?

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

 Yes you are correct.

 Your BlackBerry can be on BIS and BES at the same time. The path that

 your personal email takes to get from your in box to your BlackBerry is

 via BIS, but the data path could be any number of ways including viathe BES MDS.

In your case, it sounds like your personal email was arriving from BIS

 via the carrier network and not your BES.

 When you activated against your BES, your BES's IT policy did not

disable your BI S functionality.

 

Posted by junkcool   Wednesday, Feb 18, 2009   889 days ago

Is there a way to check if one's personal emails and personal web

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 browsing are being routed thru' the corporate BES?

 Also, any recommended reading on Service Books mean?

 

Posted by ghbishop   Monday, Feb 16, 2009   891 days ago

 Very informative article. Getting information like this out to users makes

Crackberry a valuable resource to its members.

 As a current BES user I would like to take advantage all its capabilities.

Is there on line documentation concerning these two capabilities of the

current BES product?

1) "Move a message to an existing folder within your corporate inbox from

 your BlackBerry."

2) "Setup meetings from your BlackBerry, invite attendees, and see their

free/busy status."

Looking forward to the next article in the series.

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

Thanks.

I would check out the BlackBerry Owner's Lounge:

http://na.blackberry.com/eng/ownerslounge/

Or post a question in the CrackBerry.com Forums:

http://forums.crackberry.com/

Someone will be happy to help out.

 

Posted by RCNA   Monday, Feb 16, 2009   891 days ago

Great Read, Thanks!

I might have missed this somewhere but when is it going to be released?

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

 Available in Q2 2009. I would guess around the time of WES in May 

2009.

 

Posted by diaox   Monday, Feb 16, 2009   891 days ago

I've been on BES for nearly a year now, and didn't even realize some of the

features it offers.

 Always nice to learn something new.

Keep 'em coming, Craig!

 

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Posted by cexshun   Monday, Feb 16, 2009   891 days ago

 Any word on improved groupwise support?

 

Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

 When RI M releases a new version of BES, they keep the feature set the

same between Exchange, Domino, and GroupWise.

So without knowing for sure, it stands to reason that BES 5.0 for

GroupWise will support these same features.

 

Posted by mgriffin   Wednesday, May 06, 2009   812 days ago

Now that BES 5.0 is out will there be 5.0 upgrade for Groupwise??

 

Posted by jappling   Monday, Feb 16, 2009   891 days ago

I am trying to setup BES on our Exchange Server but I have not done

something correct is there a walk through that I can follow?

Jamie

 

Posted by Rh1noo   Monday, Feb 16, 2009   891 days ago

Post the question in the BES administrator forum and we will help fromthere.

Make sure you include details of the problem

 

Posted by nothin2seehere   Monday, Feb 16, 2009   891 days ago

Craig,

Thanks for the article. I had no idea MVS for Blackberry even existed. I do

now! We're just at the initial stages of deploying a Cisco CCM VoIP solution

at my company, can it integrate at all with that?

 What I 'm m ost looking forward to in BES 5.0 is improved wireless reconcile.

I can sometimes delete a lot of email either server or handheld side which

never gets reconciled the other way. It's annoying to be on the train deleting

all the weekend crap on a Monday morning and then, loading up Outlook in

the office an hour or so later, it's still sitting in my Inbox! Frustrating to say 

the least.

 Any idea if there's going to be a beta for BES 5.0 I can participate in?

 

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Posted by Craig Johnston   Monday, Feb 16, 2009   891 days ago

That type of reconciliation works 100% today. No need to wait for BES

5.0.

If it is not working for you then you should check to see that it is

actually set on your handheld. From Messages, go to Options, Email

Reconciliation and make sure that DELETE ON is set to Desktop and

Handheld. If it is not, then deletes will not synchronize both ways.

If it is set correctly, ask you BES admin to look into it because there

could be something wrong with your BES account.

MVS should work with your Cisco VoIP system but you can make sure

 by pinging the RIM MVS team.

 

Posted by nothin2seehere   Tuesday, Feb 17, 2009   890 days ago

Hi Craig

For the most part the wireless reconciliation works nicely. It just

seems to go a bit, err, weird (technical term!), if I'm deleting quite alarge number of messages at once, or out of coverage when I do it.

But to clarify, I am the BES admin for my company (around 250

handhelds, running 4.1.6).

Cheers :)

 

Posted by kenjancef   Monday, Feb 16, 2009   891 days ago

 Any word on Public Folder sync?????

 

Posted by jamesvdm   Monday, Feb 16, 2009   891 days ago

The lack of public folder sync has been annoying since we m oved

everything to wireless. Sure there are workarounds but a wireless public

folder sync is ideal.

 

Posted by mike240se   Monday, Feb 16, 2009   891 days ago

Ok the guy from rim said this quite clearly.

BES 5.0 is being tested at 10 companies.

he later said:

BES 5.0 requires OS 5.0!!!!!!!!!!!!!!!!!!!!!!!!

this means os 5.0 is out, some where, to be found!

right?

 

Posted by nothin2seehere   Tuesday, Feb 17, 2009   890 days ago

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There would be a massive hole in RIM.s foot if they *required* OS 5.0

on every handheld. 4.7 is the latest, and there are many devices that

may never see OS 5.0 (I think the 83xx series will get 5.0, but I'm not

sure).

 

Posted by dougxd   Tuesday, Feb 17, 2009   890 days ago

Jeezlouise, you'd think RIM would snap Craig up in a heartbeat. Especially 

since they are looking to fill 3000 more positions at the company -- after a

previous staff up of 4000 jobs.

 And not one of those fits Craig, eh?????? Lemme be the first to throw up the

 bull&^it flag on that!

 

Posted by SaraVN   Saturday, Feb 21, 2009   886 days ago

Thanks Craig.

This is a great and very well written article. I plan on passing it onto the

next executive that asks why we use BlackBerries instead of iPhones. It

explains that features and securities with BES better than I have ever been

able to.

In my book, any document that can be passed directly to management

 without being "translated" has done it's job. Try asking most of us IT people

to do it, and we can't. Kudos!

SaraVN

 

Posted by Laly Smith   Monday, Feb 23, 2009   884 days ago

SteelCloud’s “BES in a Box” appliance is the most cost effective way to

implement a BlackBerry® Enterprise Server environment.

 Any comment?

http://www.steelcloud.com/sw_mobile/default.asp

 

Posted by cymnensuche   Saturday, Mar 14, 2009   865 days ago

Here is a look the best [url=http://king-

xxx.blogspot.com//][color=red][b]site[/b][/color][/url] in 2008 for adults.

I do not know the right sort of a link and it is not clear to you at the forum

how to do it.

If you are under 18 do not go to links

 

Posted by northstahr   Tuesday, Apr 07, 2009   841 days ago

Excellent article. Explained everything very w ell.

 

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Posted by wjwelthagen   Friday, Oct 08, 2010   292 days ago

Hi,

How does a companies on premise BES server connect to the NOC. Is it via

the companies internet service provider

 

Posted by wjwelthagen   Thursday, Oct 14, 2010   286 days ago

"When the BES starts up, it actually logs into the RIM NOC using its unique

SRP ID or address." What connection does the BES server utilise to connect

to the NOC, is it a internet connection?

 

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