Blackbaud Certification in The Raiser's Edge

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blackbaud Certification in The Raiser’s Edge

PRESENTED BY JOE MOELLERING

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TWEET ABOUT YOUR SESSION

#BCRE #BBCON

#GETCERTIFIED

@JOEMOELLERING

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• Background

• Why are we offering Certification?

• How will you individually benefit?

• How will your organization benefit?

• What does the program look like?

• The Exams

• How do I prepare?

• What’s next?

• What benefits will I receive?

• Where do I get started?

• Questions to the panel

• Open Q&A from audience

AGENDA

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• Spent 3 months conducting research

• Started customer focus group at bbcon 2011

• Worked with 30 customers to develop the program

• Implemented Training Central to deliver the exam

• Came back to bbcon 2012 to finalize the program

• Began writing exams in January 2013

• Started Early Adopter Program in April 2013

• Launched bCRE at bbcon 2013

BACKGROUND

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MEET THE EXPERTS

Chuck Hays

Naomi Harding

Chelsea DeRoché

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• Nonprofit professionals want a Blackbaud-approved certification

program!

- You’ve asked; we’ve listened.

• What have we learned about the top 3 reasons to become certified?

- To demonstrate competency to manager, employers, and hiring managers

- To enhance professional development

- To demonstrate initiative applying the related skills to job performance

WHY ARE WE OFFERING CERTIFICATION?

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• Blackbaud approved skill validation

• Personal professional development

• Part of an exclusive and elite set of users

• Industry standard accreditation

HOW WILL YOU INDIVIDUALLY BENEFIT?

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• Include with professional development planning

- Incentivize staff to learn more to pass certification

- Include certification requirement in performance reviews

• Increase productivity

- Efficiently access and use functionality

- Help other staff improve system use

• Validate skill competency

- Use certification to validate skills

- Use certification to qualify new hires

- Use exam results to identify knowledge gaps

HOW WILL YOUR ORGANIZATION BENEFIT?

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WHAT DOES THE PROGRAM LOOK LIKE?

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WHAT DOES THE PROGRAM LOOK LIKE?

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WHAT DOES THE PROGRAM LOOK LIKE?

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• Associate

- 120 Questions

- Time Limit: 2 ½ hours

- T/F, Multiple Choice, select the image

• Professional

- 180 Questions

- Time Limit: 4 hours

- T/F, Multiple Choice, select the image

- US and Canadian versions

• Master

- Scenarios to create in the database

- Task-based questions requiring written response

- T/F, Multiple Choice, select the image

THE EXAMS

Passing information

- 80% or higher

- 2 opportunities with 15 day

waiting period

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• Prep Guides

- Prep guide for each level

- FREE

• Include:

- Overview of level

- Detailed competencies

- Sample questions

- Deep linked trainings

HOW DO I PREPARE?

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• Now:

- Available to ANY individual in North America

• Next:

- Rollout of Master exam to US/Canada by end of 2013

- Work with London office to develop UK version (2014)

- Determine next product(s) for Blackbaud Certification

WHAT’S NEXT?

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• Recognition among peers:

- Certificate of achievement

- Digital badge for LinkedIn profile,

Business Card or Resume

- Professional designation for signature

or title

• A community of thought leaders

exclusively for certified members

• Enhanced access to Product

Discovery and Beta testing of new

product functionality

• Searchable online registry

WHAT BENEFITS WILL I RECEIVE?

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WWW.BLACKBAUDCERTIFICATION.COM

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TWEET ABOUT YOUR SESSION

#BCRE #BBCON

#GETCERTIFIED

@JOEMOELLERING