Black Screen of Death

7/21/2019 Black Screen of Death

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Black Screen ofDeath

10 Reasons of BSoD


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1. The monitor isturned OFF or thecables are

disconnected. >>Thiscould happen at any time duringthe lifecycle of the computer. Ormaybe the system has gone intopower consering mode.


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!erform the following"a. !ower cycle the monitor $turn O%% and thenO&' and wait for a minute or two to see ifscreen lights up.b. (iggle the mouse or press )&T)R on the*eyboard and watch the display screen.c. +hec* the power supply to the monitor andthe cables connecting the monitor to thecomputer.


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d. +hec* that there is a connection between the*eyboard and the computer. ,f the *eyboard is

not connected or if it has -ust been hosed or ifthe computer restart has not initiali/ed the*eyboard before it stopped and gae you theblan* screen then your none of the *eys wor*

e. fter the aboe chec*s restart the computerand see if it is o*ay.


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d. +hec* that there is a connection betweenthe *eyboard and the computer. ,f the

*eyboard is not connected or if it has -ustbeen hosed or if the computer restart hasnot initiali/ed the *eyboard before it stoppedand gae you the blan* screen then your

none of the *eys wor*e. fter the aboe chec*s restart the

computer and see if it is o*ay.


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2. A component in the

computer (such as agraphics card ma! ha"e

o"erheated. #n oldercomputers$ the fans %ere"er! po%erful (remember

the loud computers of!ester!ears&.


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%ollow the following

steps"a. Shut down your computer and monitor.b. Turn on the air2conditioning and install anadditional fan in the room if possiblec. fter a pause of 13 4 50 minutes restart themonitor and then the computer.d. ,f it was a problem of oerheating thecomputer screen should now show the systembooting normally.


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'. #f !ou ha"e ustinstalled thecomputer and nothing

seems to %ork$ itcould a bad monitor

or a lo% po%ersuppl!.


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%ollow the following

steps"a. +hec* if the monitor light is green orangeyellow or red. 6et the manual for the monitor to7nd out what these colors mean.b. Swap the monitor with another if you hae ane8tra one at home.c. ,nsert a music +D into its drie and chec* ifyou can hear audio. This will only happen if the+D is set to uto Run. ,f you can hear audio itmeans the computer is running o*.


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d. %ind a di9erent power supply outlet $or powerstrip' for the monitor and computer and try to

reboot the computer again.e. ,f the :+D screen on the monitor is deadthen it;s impossible to see if the computer isbooting up or to what point it has booted up.

f. Replace your monitor if it;s defectie orcontinue to Step < if you still hae problems.


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). *ecent +ard%are,hanges. ,orruptdri"ers for an!recentl! installed

hard%are can crashthe s!stem.


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o ge r o e corrup e r ers o efollowing"

a. =ninstall all recently added hardware.b. Try to restore the system to a preiousrestore pointc. Reboot the system and return to a preious

stable con7guration if possibled. Remoe all e8ternal peripherals $printercameras scanners etc' and connections untilthe computer returns to normal.


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. Bad "ideo/graphics card. At

this point$ if !our computer isstill under %arrant!$ its timeto call for help. #f not$ !ou can

get a computer geek to cometo !our house (it is cheaper totake !our computer to their

store or tr! to 0 theproblem !ourself.


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Do the followinga. ,s 6!!+, ideo card compatible with youroperating system? ,f you are e8perienced withopening up the chassis and resetting cardsreseat the ideo card and try again.b. +hec* the pins on the cable connectors andsee that they are not bent or bro*en.c. &eer attempt to open the monitor. Turn onthe monitor and try to reboot the computeragain. ,f this doesn;t wor* go to Step @.


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@. B,OS 4 the BinaryOperating System may becorrupted 4 =se of Safe Aodeto boot system.


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a. Try starting the computer in the safe mode.

Restart the computer and see the point to which it

boots up before you get the blan* screen.

b. !ress % as the computer starts to boot. $%or C!and +ompa computers with E,ST use %10 %or

C! !ailions with F! or earlier ersion of OS use%1'. =se the arrow *eys to select the safe modeand press )nter. Remember that &=A :O+Gshould be O%% for the arrow *eys to function.

c. ,f (indows launches before you can choose thesafe mode restart computer and go to step a.


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d. Hou can choose ISafe mode with command

promptJ option if you *now how to use AS2DOSe. Hou can choose I:ast *nown goodcon7gurationJ to go bac* to the last *nown safeshutdown state.

f. ,f you hae added any driers or corruptedany 7les the last time you used the computerthe safe mode will help you get bac* to thestate before the changes when the computerwas running smoothly.


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K. B,OS 4 the booting software may becorrupted 4 =se of Recoery +onsole to boot

systema. ,f the recoery console is already installed onthe system one of the options you see while thesystem is initially booting up will be IAicrosoft

(indows Recoery +onsoleJ. ,f it;s not already onthe system it can also be accessed through thenetwor* during Icommand prompt with networ*Joption in safe mode.

b. Recoery console can also be installed at thetime of need from the +D2ROA. 6o to thefollowing lin* for additional info"http"support.microsoft.com*b501@


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c. Recoery console helps to )nable or disableserices. ,f (indows informs us during boot upthat a 7le is corrupted or missing then we canuse the Recoery console to copy 7les from a+D to the computer to repair the corrupted ormissing information.


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d. Hou can also recoer the system byrecon7guring a serice that may be preentingyour computer from starting correctly. $%,FABR%,FBOOT etc'e. %or a list of Recoery +onsole commandssearch " http"www.microsoft.com


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. ,orrupted Operating S!stem. 3Tr! an upgrade of the current

Operating S!stem.a. Before you re2install the operating system chec*out http"support.microsoft.com*b51L5@Mb. Try to upgrade the current operating system by

inserting the +D2ROA and choosing I=pgradeJ in theI,nstallation TypeJ bo8 and then clic* ne8tc. +ontinue as detailed inhttp"support.microsoft.com*b5135


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e. lternately to re2install the OS when themessage I!ress any *ey to boot from +DJ

appears tap the spacebar.f. !ress )&T)R to setup F! on the computer$fresh start2 all setting go bac* to default'g. On the :icense screen press % to agree to

the license agreement.h. Select your current installation and press R torepair the installation.


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4. +ard Disk ,rash. This is one of

the maor reasons for black screens new computer will run reasonably well forabout L 4 5 years. fter that we;d better ta*eprecautions to manage our information in case

of a dis* crash. Bac*ups are handy in case weneed to re2install or replace a hard dis*.


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To chec* if it;s the hard dis* do the

following"a. Turn the computer on and listen to see if thefan is running.b. fter doing all the chec*s aboe to see if the

peripherals $especially the monitor' are in goodwor*ing condition restart the computer again


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15. 6otherboard

7roblems.a. Open the chassis. Turn the computer on anderify that the +!= fan and the power supplyand the fan are running. ,f not ma*e sure that

the connections are tight and replace the powersupply.b. Shutdown the computer and let it cool down.=nplug all cables from power sources.


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c. +losely e8amine the mother

board and see that it is &OT incontact with the computercase.

d. Remoed and re2install yourRA

e. Remoe the +!= and re2install it.


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f. Reset your B,OS to the default con7gurationfollowing the motherboard;s manual

instructions.g. Aa*e sure that you hae replaced eery itemthat you had remoed from the chassis close itand try to start it up

h. ,f none of the aboe wor*s its time to seeprofessional help

Black Screen of Death

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