BISMART Bihealth. Microsoft Business Intelligence in health

Microsoft's Tenets for Health Technology

Aligned with Customer Priorities

The State of Business Intelligence in Health

Microsoft in Health

Microsoft Business Intelligence in Health

Summary & Next Steps

Today's Reality for Most Organizations

Unfamiliar tools inhibit adoption and use

Turning Information Into Knowledge

• Combining Multiple Data Sources

• Operational

• Financial

• Clinical

• Graphical Information

• Dashboards, Scorecards,

Key Performance Indicators

• Right Information, Right Time, Right Format

• Personal, Team, Organizational

Microsoft Business Intelligence in Health

Microsoft in Health

The State of Business Intelligence in Health

Summary & Next Steps

Better Efficiency

Right Time

Right Format

Right Information

TACTICAL

Improving organizations by

providing business insights to

all employees leading to better,

faster, and more

relevant decisions

Business User Experience

Microsoft Business IntelligenceGet more out of products you already own

Business Collaboration Platform

Data Infrastructure and BI Platform Data Infrastructure and BI Platform• Analysis Services

• Reporting Services

• Integration Services

• Master Data

• Data Mining Services

• Data Warehousing

Integrated Content and Collaboration• Thin Clients

• Dashboards

• BI Search

• Content Management

• Compositions

Familiar User Experience • Self-service Access and Insight

• Data Exploration and Analysis

• Predictive Analysis

• Data Visualization

• Contextual Visualization

SharePoint 2010The business collaboration platform for the Enterprise and the Web

Empowering the End User Introducing PowerPivot for Excel

Enable users to perform self-service analysis and intuitively build their own BI solutions

Allow users to interactively explore and perform calculations on large data sets

Integrate data from multiple sources

Minimize dependence on IT support

Powerful Personal Analysis Tools Drive personal productivity and insight

Improved formatting and charts

Easier navigation with Slicers

Report Builder 3.0

• Familiar Microsoft Office

interface

• Intuitive report wizards and

reusable report

components

• Powerful query designer

• Flexible layout options with

rich visualizations

• Support of all data sources,

including SharePoint lists

and PowerPivot

Self-service Reporting Empower end users to author reports Provide highly flexible layout options

Rich VisualizationsDeliver more insight with geospatial mapping of BI data

Mapping, routing, andcustom shapes

Integration with Bing Maps

Visualize data within a single cell

Dynamically segment and filter data

Display data using interactive and dynamic PivotChart

Maps Sparklines and

Databars

Graphs

Choose the right graphic to illuminate answers and trends

Share Insights Get a common view of organizational performance

Publish and share rich workbooks to SharePoint

Get access to unlimited data secured in SharePoint with PowerPivot

Refresh workbook data manually or automatically

Get the same rich fidelity with a Web browser, including Ribbon and Excel

functions

Microsoft Leads in BI

The Magic Quadrant is copyrighted January 29, 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific

time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or

service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a

research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability

or fitness for a particular purpose.

The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available

upon request from Microsoft.

“Magic Quadrant for Business Intelligence

Platforms”, 29 January 2010 Rita L.

Sallam, Bill Hostmann, James

Richardson, Andreas Bitterer

Examples

Copyright © 2010 Accenture All Rights Reserved.

Accenture Revenue Cycle Business Intelligence

Revenue Cycle Operational Scorecard

Clinical

Documentation

Charge Capture

Summary: Benexxxxxxx

1.0 sdfgd

1.1 sdfgdfgdfgfg $43,242.00

1.2 dsfgdfguyth $5,643.00

1.3 ghd $8,654.00

1.4 Printing of Forms $333.00

Subtotal $234.00

65

2.0 Additional Revenue 66

2.1 Denied days, acute $636.00

2.2 Lost charges $4,577.00

2.3 Decrease AR days $55.00

Subtotal $6.00

3.0 Clinical and Operations Staffing

3.1 fsdfasf $633.00

3.2 asfd $77,766.00

asdf $45.00

dfhfdhfgh $7,877.00

3.3 sdfhfghfs $5,443.00

3.4 ertertertget $555.00

sdfgdg $5.00

sdfgdg $55.00

sdsdfg $29,353.00

sdfgdg $43.00

s $6.00

>Pharmacy $24,806.00

>WCBC $636.00

>Dietary $6.00

3.5 ADT Training/Orientation $34,896.00

Subtotal $65.00

$65.00

ADFADFSF $305.00

Summary: Benexxxxxxx

1.0 sdfgd

1.1 sdfgdfgdfgfg $43,242.00

1.2 dsfgdfguyth $5,643.00

1.3 ghd $8,654.00

1.4 Printing of Forms $333.00

Subtotal $234.00

65

2.0 Additional Revenue 66

2.1 Denied days, acute $636.00

2.2 Lost charges $4,577.00

2.3 Decrease AR days $55.00

Subtotal $6.00

3.0 Clinical and Operations Staffing

3.1 fsdfasf $633.00

3.2 asfd $77,766.00

asdf $45.00

dfhfdhfgh $7,877.00

3.3 sdfhfghfs $5,443.00

3.4 ertertertget $555.00

sdfgdg $5.00

sdfgdg $55.00

sdsdfg $29,353.00

sdfgdg $43.00

s $6.00

>Pharmacy $24,806.00

>WCBC $636.00

>Dietary $6.00

3.5 ADT Training/Orientation $34,896.00

Subtotal $65.00

$65.00

ADFADFSF $305.00 Pre-Billing /

Billing

Revenue Cycle - Key Operational Metrics / Timeframes

Registration /

Time of Service

Collections

Scheduling /

Medical Necessity

Account

Resolution

($0 Balance)

Pre-Registration(Insurance / Eligibility

Verification)

Service

Authorization

Collections /

Denial Management

· % of Patients Pre-

Registered Prior to Service

· % of Unscheduled Patients

Verified within 24 Hours

· Pre-Registration Days Out

· % of Patients

Scheduled

· % of Walk-In

Patients

· % of Scheduled

Appointments Authorized

· % of Pre-Registered

Patients Authorized

· Front End Collections Rate

(% of Patient Liability

collected through day of

arrival)

· Charge Posting Timeframe

· Transcription Timeframe

· Coding Timeframe

· Discharge to Bill Submit

Timeframe

· Bill Drop to Bill Submit

Timeframe

PATIENT FINANCIAL SERVICES

PATIENT ACCESS

· Denial Reason by Volume

· Bill Submit to Insurance

Payment Timeframe

· Bill Submit to Patient Payment

Timeframe

· Discharge to $0 Balance

Resolution Timeframe

· Bill Submit to $0 Balance

Resolution Timeframe

REVENUE CYCLE OPERATIONAL METRICS / TIMEFRAMES

CHARGE CAPTURE

& DOCUMENTATION

Trend from Previous Week

Positive Trend

Negative Trend

Trend from Previous Week

Positive Trend

Negative Trend

Branded, Personalised

Portal to Improve

Uptake of Childhood

Immunisations and

Vaccinations

Data Quality

How good is the data?

What data is missing?

What specific records need

to be reviewed?

Measuring data

quality by multiple

dimensions

Performance by

Group Practice and

Individual GP

Reduced Data

Availability by 9

Months

SharePoint Intranet Portal

Business Intelligence

Patient Care - Hypertension

Patient Care - Diabetes

Healthcare Trust Boosts Vaccinations Using Business Intelligence Solution

Situation

A lack of data integration reduced Wandsworth’s ability to meet government targets, particularly in key programs such as child vaccination and immunization.

Solution

Microsoft® business intelligence technologies were added to an existing data management system to improve the authority’s insight into vaccination rates.

Benefits

• More accurate data management.

• 5% Increase in MMR Vaccination Rates in 10 weeks.

• GPs are paid more quickly.

Clalit Health Services

Situation

Clalit wanted to upgrade its 2.7 terabyte business intelligence data warehouse to enhance query performance for 5,000 managers.

Solution

Clalit upgraded its Enterprise BI Data Warehouse to SQL Server 2008 Enterprise Edition to improve performance and take advantage of new features in SQL Server 2008.

Benefits

• KPI’s for 60 medical conditions allowing for measurement of staff performance

• 50% Improvement in performance without new hardware

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or

trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as

of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of

Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.

MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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