BIG DATA = BIG OPPORTUNITY Prof. Richardus Eko Indrajit President of APTIKOM Indonesia [email protected]
BIG DATA = BIG OPPORTUNITY
Prof. Richardus Eko Indrajit President of APTIKOM Indonesia [email protected]
The Continent Archipelago
18,677 islands -‐ 33 states -‐ 497 districts – 5,263 municipali�es – 62,806 villages 237 million popula�on -‐ 2 million km2 area – 55,000 km coastline length
583 dialects – 127 million labor force -‐ 40 million students 4 million SMEs – 65 million internet users -‐ 200 million prepaid numbers
1,800 rural banks – 3,000 universi�es – 35 poli�cal par�es
The Continent Archipelago
18,677 islands -‐ 33 states -‐ 497 districts – 5,263 municipali�es – 62,806 villages 237 million popula�on -‐ 2 million km2 area – 55,000 km coastline length
583 dialects – 127 million labor force -‐ 40 million students 4 million SMEs – 65 million internet users -‐ 200 million prepaid numbers
1,800 rural banks – 3,000 universi�es – 35 poli�cal par�es
Example of Requirement
Business intelligence and analytics represents an integrated set of technologies and processes that use data to analyze and understand organizational performance.
Business Intelligence helps answer five questions:
What happened?
What is happening?
Why is it happening?
What will happen?
What do we want to have happen?
Business Bottom Line
STRATEGY MAP Define & communicate priori�es and focus
BALANCED SCORECARD Measure performance against priori�es
MISSION Why we exist
VALUES What’’s important to us
VISION What we want to be
STRATEGY Our game plan
EMPOWERMENT / PERSONAL OBJECTIVES Mo�vate employees
INITIATIVE and PLANNING PROCESS Manage ac�ons and resources to drive change
STRATEGIC OUTCOMES
Sa�sfied SHAREHOLDERS
Delighted CUSTOMERS
Efficient and Effec�ve PROCESSES
Mo�vated & Prepared WORKFORCE
© 2001 Arthur Andersen All rights reserved.
Extending the Business: Financial
Expand market share
Increase revenue
Return on investment
Op�mise asset u�lisa�on
Manage business risks
Informa�on Visualisa�on
Smart Algorithm
Predic�ve Analy�cs
Opera�on Monitoring
Data Mart Management
Extending the Business: Customer
Improve customer orienta�on and service
Offer compe��ve products and services
Service availability
Agility in responding to changing business requirements
Cost op�misa�on of service delivery
Intelligence Presenta�on
Opera�on Analysis
Heuris�c Algorithm
Compe��ve Intelligence
Knowledge Formula�on
Extending the Business: Internal
Automate and integrate the enterprise value chain
Improve and maintain business process func�onality
Lower process costs
Compliance with external laws and regula�ons
Increase transparency
Compliance with internal policies
Improve and maintain opera�onal and staff produc�vity
Process Automa�on
and Op�mising
Behavioral Analysis
Expert System
Management Science
Pa�ern and Clustering Matching
Extending the Business: Growth
Innovate products and services
Obtain reliable and useful informa�on for strategic decision making
Acquire and maintain skilled and mo�vated personnel
Performance Analysis
Knowledge Management
Decision Support
Trend Analysis
Execu�ve Informa�on System
Networked Economy Complexity
Market
Dis�
nct
Structure Stable
Integrated Value Chain
Unstable
Value Chain Deconstruc�on
Structural change
Flui
d
Atomiza�on
Market & structural change
Networked Economy
Opportunity A
Opportunity B
Market, structural & strategic change
© 2001 Arthur Andersen All rights reserved.
Complexity Management
Develop and refine
performance models
Benchmark indicators against the developed
model
Be recep�ve to internal/external
warning indicators to seize new business
opportuni�es or tackle looming crisis.
Assemble leading indicators to detect and manage business
direc�on/speed
The �me factor
© 2001 Arthur Andersen All rights reserved.
Technology Architecture
Search Ad-‐hoc Analysis
Interac�ve Dashboards
Proac�ve Detec�on and Alerts
Office Produc�vity Integra�on
Repor�ng & Publishing
Disconnected & Mobile Analy�cs
OLTP & ODS Systems
Data Warehouse Data Mart
ERP, SCM, CRM Custom Apps
Files Spreadsheets XML
Business Process
Mul�dimensional Calcula�on and Integra�on Engine
Integrated Security, User Management, Personaliza�on
Intelligent Request Genera�on and Op�mized Data Access Services
Cube-‐DB
Common Enterprise Informa�on Model
Desktop Gadgets
Security Data Access Data Integra�on
Portals Data Mining Applica�ons Desktop Tools
Caveats
“something that can be measured, can not be controlled”
“something that can not be controlled, can not be managed”
“something that can not be managed, can not be governed”
“something that can not be governed, will lead to chaos”
THANK YOU Discussion and Q&A
Prof. Richardus Eko Indrajit President of APTIKOM Indonesia [email protected]