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© 2013 Acxiom Corporation. All Rights Reserved. © 2013 Acxiom Corporation. All Rights Reserved. Matt Hollingsworth Managing Account Director BIG DATA, BIG DEAL
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Big data, big deal, Acxiom

Jan 26, 2015

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Page 1: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved. © 2013 Acxiom Corporation. All Rights Reserved.

Matt HollingsworthManaging Account Director

BIG DATA, BIG DEAL

Page 2: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

5 exabytes of data were created

between the dawn of civilisation and 2003 – that much information now becomes

available every two days

Page 3: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

Every Minute (July 2012)

• 48 hours – YouTube• 684,478 – Facebook shares• 571 – New websites• 100,000 – tweets• 3,600 – new instagram

photos

• Today ???

Source: www.domo.com

Page 4: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

Volume

Velocity

Variability

Page 5: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

Focused &peripheral vision

Page 6: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

Why should we care?

Page 7: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

STEP 1: Put the Consumer FirstAgree the consumer-related business problems you’re trying to address with Big Data

Deliverable: “Project Brief” – describe key issues and impact

Page 8: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

STEP 2: Define the starting line

Audit the data you have & identify the data you need

Deliverable: comprehensive list of raw materials and gaps

Page 9: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

STEP 3: Create Plan A

Plan to test & invest in proportion to the strength of your analysis and findings

Deliverable: Vision of how Big Data can work for you & your organisation

Page 10: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

STEP 4: Test Big Data Deploy a proof of

concept to test & learn

Deliverable: Solid body of evidence to support your business case

Page 11: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

STEP 5: Emulate Human VisionCreate a roadmap to operationalise proven approaches; identify& test new ones

Deliverable: strategic & tactical plan

Page 12: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

Results

International Credit CardReduction in Direct Mail costs by 10% and increase in Customer Acquisition by 20%

Frequent Flyer ProgrammeDouble digit growth driven from enhanced Consumer Analytics

Results

Frequent Flyer ProgrammeDouble digit growth driven from enhanced Consumer Analytics

International BankCalculation of the most cost-effective media channels for specific target audiences; media mix optimisation by 15%

International Credit CardReduction in Direct Mail costs by 10% and increase in Customer Acquisition by 20%

Page 13: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

The case of theGrease-Clogged Sewers

NYC Cas

e Stu

dy

Page 14: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.14

Case

Study

to fo

llow

Page 15: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved.

Big Data is real & represents both an opportunity & a threat.

Page 16: Big data, big deal, Acxiom

© 2013 Acxiom Corporation. All Rights Reserved. © 2013 Acxiom Corporation. All Rights Reserved.

Any questions?

Thank you!