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March 23-24, 2017 Doing It Right SYMPOSIUM Big Data and Pricing Analytics Daniel Reaume Advanced Analytics Dow Chemical Company 4th Big Data & Business Analytics Symposium – March 23-24, 2017
17

Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

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Page 1: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

March 23-24, 2017

Doing It Right

SYMPOSIUM

Big Data and Pricing Analytics

Daniel ReaumeAdvanced Analytics

Dow Chemical Company

4th Big Data & Business Analytics Symposium – March 23-24, 2017

Page 2: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Dow: An Innovation Company

Founded in 1897

120 years of growth

Largest chemical company in the U.S.

Ranked 56th in the S&P Fortune 500

$48 billion in annual revenue in 2016

~ 56,000 employees worldwide

Integrated value chains aligned to high-growth sectors

7,000 product families manufactured at 189 sites in 34 countries across the globe

24th Big Data & Business Analytics Symposium – March 23-24, 2017

Page 3: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Delivering Breakthroughs to World Challenges

23.3 million metric tons of CO2emission avoidance

3

40% better purification with 30% less energy

~1.5 billion pounds of trans and saturated fat eliminated

45% reduction in preventable disease from handwashingwith soap

Transportation: BETAMATE™ Structural Adhesives

Water: DOW FILMTEC™ ECO Reverse Osmosis Elements

Food:Omega-9 Healthy Oils

Health:POLYOX™ Water-Soluble Polymers in Lifebuoy™Soap

4th Big Data & Business Analytics Symposium – March 23-24, 2017

Page 4: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Why is Pricing Important?

* Marn and Rosiello, Managing Price, Gaining Profit, Harvard Business Review, 1992.

Price

Quality

Innovation

Customer Service

1% improvement

11.1%profit increase*

Efficiencies

Costs, Volume

1% improvement

2.3% - 3.3%profit increase *

4th Big Data & Business Analytics Symposium – March 23-24, 2017 4

Page 5: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Fundamental Pricing Relationships

5

Pro

fit M

argi

n ($

/kg)

Price ($)

Dem

and

(kg)

Price ($)To

tal M

argi

n ($

)

Price ($)

Max. Profit

4th Big Data & Business Analytics Symposium – March 23-24, 2017

Page 6: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

6

Dem

and

(kg)

Price ($)

Price Elasticity of Demand

Elasticity = % 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑖𝑖𝐶𝐶 𝐷𝐷𝐶𝐶𝐷𝐷𝐶𝐶𝐶𝐶𝐷𝐷% 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑖𝑖𝐶𝐶 𝑃𝑃𝑃𝑃𝑖𝑖𝑃𝑃𝐶𝐶

4th Big Data & Business Analytics Symposium – March 23-24, 2017 6

Page 7: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Price Elasticity of Demand

7Insight: Lower price if % profit margin x elasticity > 1

Insight: Lower price if % profit margin x elasticity > 1

Elasticity = % 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑖𝑖𝐶𝐶 𝐷𝐷𝐶𝐶𝐷𝐷𝐶𝐶𝐶𝐶𝐷𝐷% 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑖𝑖𝐶𝐶 𝑃𝑃𝑃𝑃𝑖𝑖𝑃𝑃𝐶𝐶

Dem

and

(kg)

Price ($)

4th Big Data & Business Analytics Symposium – March 23-24, 2017 7

Page 8: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Price Elasticity of Demand

Elasticity = % 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑖𝑖𝐶𝐶 𝐷𝐷𝐶𝐶𝐷𝐷𝐶𝐶𝐶𝐶𝐷𝐷% 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑖𝑖𝐶𝐶 𝑃𝑃𝑃𝑃𝑖𝑖𝑃𝑃𝐶𝐶

8Do we know these values? Does this demand curve apply?What are our constraints? What will competitors do? …

Insight: Lower price if % profit margin x elasticity > 1

Dem

and

(kg)

Price ($)

4th Big Data & Business Analytics Symposium – March 23-24, 2017 8

Page 9: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

What if Non-Price Factors Affect Demand?

Margin ($/kg)

Dem

and

(kg)

Margin ($/kg)D

eman

d (k

g)

RemoveGDP-driven

demand-inflation

RemoveGDP-driven

demand-deflation

4th Big Data & Business Analytics Symposium – March 23-24, 2017 9

Page 10: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

What if Non-Price Factors Affect Demand?

Margin ($/kg)

Dem

and

(kg)

Margin ($/kg)D

eman

d (k

g)

RemoveGDP-driven

demand-inflation

RemoveGDP-driven

demand-deflationHere, ignoring external factors

overestimates elasticity

4th Big Data & Business Analytics Symposium – March 23-24, 2017 10

Page 11: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

What if Non-Price Factors Affect Demand?

Margin ($/kg)

Dem

and

(kg)

Margin ($/kg)D

eman

d (k

g)

4th Big Data & Business Analytics Symposium – March 23-24, 2017 11

Page 12: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

What if Non-Price Factors Affect Demand?

Margin ($/kg)

Dem

and

(kg)

Margin ($/kg)D

eman

d (k

g)

Overestimated elasticity drivesunderestimated optimal price

4th Big Data & Business Analytics Symposium – March 23-24, 2017 12

Page 13: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

What if Non-Price Factors Affect Demand?

Margin ($/kg)

Dem

and

(kg)

Margin ($/kg)D

eman

d (k

g)

Overestimated elasticity drivesunderestimated optimal price

Big Data Question: How do external factors drive demand?

4th Big Data & Business Analytics Symposium – March 23-24, 2017 13

Page 14: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Different types of pricing decisions occur at different business levels

Transaction

Market

Industry

14

Establish brand and product family positioning

e.g. price product line X to gain share via world-scale efficiencies

Establish target price and volume for product

e.g. average price for product X set to $Y/kg

Maximize profit from a series of transactions

e.g. sell A units of product X in package B to customer C for $Y/kg

4th Big Data & Business Analytics Symposium – March 23-24, 2017

Page 15: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Microsegmentation: Optimizing Individual Transaction Prices

15

All Transactions:Avg Price = $X

Region #1:Avg Price = $(X-2)

Package #1:Avg. Price =

$(X-3)

Package #2:Avg. Price =

$(X-1)

Region #2:Avg. Price =

$(X+4)

Big Data Question: How do transaction attributes drive customer value?

4th Big Data & Business Analytics Symposium – March 23-24, 2017

Page 16: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

Pricing to Position Within Industry

Action High Price

Competitive Response

Competitive Response

Low marginsHigh sales

Low marginsModerate sales

High marginsModerate sales

High marginsLow sales

Low Price

High PriceLow Price High PriceLow Price

Big Data Question: How will competitors and customers likely respond?

4th Big Data & Business Analytics Symposium – March 23-24, 2017 16

Page 17: Big Data and Pricing Analytics - Wayne State University · PDF fileBig Data and Pricing Analytics ... Polymers in Lifebuoy ™ Soap. ... Lower price if % profit margin x elasticity

80-20 rule still applies: • 80% of value from 20% of modeling effort

Pricing has enormous leverage on profit• Added fidelity usually justifies additional modeling effort

Incorporating Big Data is critical to fidelity• Variety: Many different types of factors• Volume: Huge amount of data to consider• Velocity: Critical for real-time pricing

But simpler models may be initially preferable• Quick + Broad vs. Slow + Narrow• User acceptance and time value of money

Summary

174th Big Data & Business Analytics Symposium – March 23-24, 2017