Page 18 of 19 Bids are invited for Running Cafeteria cum Canteen Shop in National Institute of Technology Patna Tender No.: NITP/Proc./21-22/13 Date: 23.11.2021 National Institute of Technology Patna Ashok Rajpath, Patna-800 005 (Bihar) Ph.: 0612-2371715, 2372715, 2371929; Fax: 0612-2660480 Website: www.nitp.ac.in, Email: [email protected]
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thereon and other laws relating thereto and the rules made thereunder from time to time.
13. The Contractor shall strictly abide by all Govt. rules/orders/regulations regarding employment of
staff on contract basis. In particular, Minimum Wages standards will be ensured and the
salary/wages shall be paid into the Bank Accounts of his/her employees every month.
14. Payment of necessary Provident Fund / ESI Contributions of the employed personnel will be made
by the Contractor.
15. Any tax imposed by any Govt. Agency due to the Canteen will be borne by the contractor.
16. NIT Patna reserves the right to terminate the contract in case services rendered are not satisfactory
or up to the expectation.
17. Subletting of Contract is not permissible. If the contractor is found violating the terms and
conditions of this tender, his/her contract/license will be terminated immediately with penalty as
deem fit.
18. The Contractor shall not transfer or assign any part of his/her interest in the License and that the
period of the License shall also be liable to be terminated by death or insolvency of the contractor
before the expiry of the period of the License.
19. NIT Patna shall have the right to review the working of the Contract/License from time to time and
if at any time it is found that the contractor has failed to fulfill any of the conditions of the License
or that his/her working is unsatisfactory, NIT Patna may terminate the License after giving a
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month’s notice, but no such notice will be necessary if the License is terminated on the grounds of
serious misconduct or any other act as the NIT Patna may deem fit.
20. NIT Patna shall not be responsible for any injury/loss of life to any worker of the contractor that
may take place inside or outside the NIT Patna premises. Any compensation or expenditure towards
treatment for such injury or loss of life shall be the sole responsibility of the contractor.
21. The Contractor shall have to register all his/her employees who will be working in the canteen
along with a copy of their photographs, residential details for clearance by the NIT Patna Security.
22. The contractor shall have to issue appropriate Photo ID Card to all his/her staff working in the
canteen, without which the Security Personnel will not allow entry into the campus.
23. The Contractor shall have to maintain a dress code/uniform and hair caps selected by the concerned
authority of NIT Patna. If employees are found without dress code/uniform and hair caps at any
point of time within working hours, a fine may be imposed by competent authority.
24. The Contractor shall not employ any child worker.
25. The contractor shall not be an employee or a close relative (including son, daughter, and siblings
of self or spouse) of any employee of NIT Patna or any other central/state government organization.
The contractor must submit a declaration to this effect in Annexure-II.
26. The contractor and his/her staff shall remain polite and well behaved. If it is found to the contrary,
the contract can be terminated without any notice.
27. If in the opinion of the NIT Patna authorities, the performance of any of the persons deployed is
not satisfactory or he/she is not amenable to discipline or their behavior is not conducive to retain
them for the work, he/she should be replaced immediately.
28. The contractor and his/her staff shall make their own residential arrangement outside the premises
of the NIT Patna. No one will be granted permission to stay in the canteen during night or during
non-functional hours.
29. The Contractor must intimate to the Hostel office, if there is any emergency to close the shop.
41. The Contractor shall display the approved rates of the food items on sale (after discount) at a
prominent place in the Canteen.
42. The Contractor must keep changes and must not use toffee, chocolate or any other item in lieu for
change.
43. The Contractor must use branded oil, sauces, fresh vegetables and good quality materials for
cooking and serving. The contractor must seek approval of brand from monitoring committee of
the institute.
44. Contractor has to arrange only RO/packaged bottles water for cooking and drinking at the canteen.
Contractor will serve only cooked items with parcel facility. Additional charge for parcel will not
be charged.
45. Only use and throw plates, glasses, and spoons are allowed in the canteen.
46. The Contractor must be ready to serve any additional items on demand. The firm should be able to
organize group meal at special discounted package rates on the occasion of festivals, birthdays,
social functions etc.
47. The Contractor should always maintain a feedback book. The monitoring committee of the Institute
will frequently go through the book. Failure to produce the same will be taken seriously and a fine
will be imposed.
48. Except Staff and Students, outsiders shall not be allowed to take food in the canteen. Moreover, no
person with any adverse record with the police will be allowed to be associated with the Canteen(s).
41. No Commercial Vehicles of the Contractor will be allowed to be parked in the premises and these
will have to leave the Campus after loading / unloading.
42. Performance Security Deposit: The successful bidder shall have to pay a sum of Rs. 1,00,000/-
(Rupees One Lakh) as Security Deposit by way of a Performance Bank Guarantee in favor of
Registrar, NIT Patna from a Nationalized Bank, which will be refunded without interest, at the
end of the contract after adjusting the amount of any damage caused to the premises by any
omission or discrepancy on the part of the Contractor or his/her employees. However, if the
contractor fails to serve in the agreed tenure and quits without giving due notice of termination, the
entire amount of security deposit will be forfeited. The bank guarantee will remain valid for 02
months beyond the date of completion of all contractual obligations and should be sent to the
Institute directly by the issuing bank under Registered Post (A.D.). Whenever, the bidder choses to
submit the bank guarantee, the bidder should advise issuing bank’s branch to immediately send a
copy of the same with a covering letter to compare the original BG for the correctness, genuineness
etc. No exemption is allowed to NSIC/MSME registered firm.
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43. Penalties for Violations of Rules, Terms and Conditions:
The contractor will be fined in case of violation of the rules of service. Here is a list of violations
and the corresponding minimum fine per complaint. In case of a repeat of offense in a short
duration, a stricter penalty will be imposed.
Sl. No.
Kind of Penalty Penalty
1. Insects cooked along with food Rs. 2,500/-
2. Soft objects like hair, rope, plastic, cloth, etc. in food Rs. 2,500/-
3. Any complaint of stones/pebbles of diameter more than 2 mm Rs. 500/-
4. Hard and /or sharp objects like glass pieces, nails, hard plastic, etc. Rs. 2,500/-
5. Three or more complaints of unclean utensils in a day Rs. 500/-
6. If committee in consultation with students in present canteen agrees that certain item of a food was not cooked properly/ overcooked/ extra spicy/ extra oily
Rs. 2,500/-
7. Timings mentioned in the tender or as decided by the Institute should
be followed strictly. Penalty for closing of canteen without prior
permission
Rs. 2,500/-
8. If food for any order gets over within timings of canteen and waiting time is more than 30 minutes
Rs. 2,500/-
9. Changes in the menu of the canteen without permission Rs. 2,500/-
10. Inappropriate personal hygiene of workers including their dress and misbehavior by workers etc.
Rs. 2,500/-
11. Kitchen, wash room, hand-wash of cafeteria areas are found untidy or inadequately replenished
Rs. 2,500/-
12. Failure to maintain a proper health check-up of the workers Rs. 2,500/-
13. Using unbranded raw edible materials/products or not decided by the Institute in the contract without prior permission and adulteration
Rs. 2,500/-
14. Disposing solid waste into drainage or other waste disposal violations Rs. 5,000/-
15. Food Poisoning Rs. 1,00,000/- or more
44. Timings: The service hours of the canteen shall be from 08:00 AM to 11:00 PM daily. A register
to this effect shall be maintained by the security, where the contractor or his/her representative on
duty shall sign at the time of opening and closing the shop. Any change like timing of operation,
rate of items, and any additional items to be included in the approved list will require the permission
of the concerned authority of NIT Patna.
45. Penalty for not observing the prescribed timings of operations in a calendar month:
a. Opening Timings:
i) Late opening by half-an-hour - Rs. 500 on each occasion from 3rd to 6th occasion
(First 2 occasions – No Penalty)
ii) Late opening by half-an-hour - Rs. 750 on each occasion from 7th to 9th occasion
iii) Late opening by half-an-hour - Rs. 1,000 on each occasion from 10th to 14thoccasion
iv) Late opening by half-an-hour - Rs. 2,000 on each occasion from 15th occasion onwards
b. Closing Timings:
i) Early closing by ½ hour(half-an-hour) - Rs. 500 per occasion from 3rd to 6th occasion
(First 2 occasions – No Penalty)
ii) Early closing by ½ hour(half-an-hour) - Rs. 750 per occasion from 7th to 9thoccasion
iii) Early closing by ½hour (half-an-hour) - Rs. 1,000 per occasion from 10th to 14thoccasion
iv) Early closing by ½hour (half-an-hour) - Rs. 2,000 per occasion from 15th occasion onwards
46. To resolve any dispute/legal issue matter will be referred to the Director, NIT Patna or a person
nominated by him. If any dispute/legal issues are not settled through arbitration, then legal
jurisdiction would be Patna only.
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47. The contractor will be required to execute an agreement in the prescribed format on Rs. 100/- Stamp
Paper before commencement of the Contract.
Sd/- Registrar
National Institute of Technology Patna
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PART- I
TECHNICAL BID
A bidder fulfills the following criteria shall be eligible to apply:-
S.No.
Description Details to be
furnished by the Tenderer
Documentary evidence
required to be attached
Compliance by
the Tenderer (Yes/No)
Page
No.
1 Name of Tendering Company/ Firm/
Agency
Attested Copies
2 Name of Director/Proprietor of
Company/Firm/Agency
3 Phone, Fax, Email, Mobile and
Name of Contact Person
4 Full Address of Registered Office
with
(i) Contact No.
(ii) Fax
E-mail
5 Full Address of Shop in Patna Area
with
(i) Contact No.
(ii) Fax
E-mail
Proof endorsed
6 Tender Processing Fee DD No.:
Date:
Amount:
Drawn Bank:
7 EMD DD No.:
Date:
Amount:
Drawn Bank:
8 PAN No. in the name of Firm or in
the proprietor of the firm, in case of
Proprietary firm
No. Attested Copy of PAN Card.
9 GST/Service Tax Registration No.
of the Firm
No. Attested copies of GST/
Service Tax Registration
Certificate along with receipt of last premium paid
10 Valid Labour License No. No.:
Date:
Valid Upto:
Attested Copy of Valid Labour License.
11 EPF Registration No. of the firm No.:
Date:
Attested copies of EPF Registration Certificate along with receipt of last premium paid
12 ESIC Registration No. of The firm No.:
Date:
Attested copies of ESIC
Registration Certificate
along with receipt of last premium paid
13 Food Safety and Supply Authority
of India (FSSAI) Registration
No.:
Date:
Valid Upto:
Attested Copy of Valid
Registration
14 Acceptance of the All Terms and
Condition of Tender (to be
submitted on letter head of the firm) Part-II
Endorsed
15 Experience Certificate to be
enclosed
As per Annexure –III
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16 Total number of locations served
such cafeteria/canteen/hostel
mess/ institute Guest House only
in government funded
educational institutes,
government departments, public
sector undertakings, and other
renowned educational
institutions during 3 Financial
Years for 2017-18, 2018-2019
and 2019-2020..
Total No. of
Locations:
Experience Certificates as
per Annexure-III
(mandatorily) along with
Copies of Work
Orders/Contracts/Agreemen
ts for each location to be
provided separately.
17 Average Annual Turnover from
Canteen/Cafeteria/hostel mess/
institute Guest House Business
only during 3 Financial Years for
2017-18, 2018-2019 and 2019-
2020. (Certified copy by CA to
be enclosed with valid UDIN)
Endorsed by CA as per
below Proforma
18 Performance feedbacks received
from the clients (Annex-III) on
quality & hygiene of
Canteen/Cafeteria/ hostel mess/
institute Guest House only during
3 Financial Years for 2017-18,
2018-2019 and 2019-2020..
Endorsed
19 The bidder should produce a bank
solvency certificate from scheduled
bank/Fixed deposit for an amount
not less than Rs. 25 lakhs in
original.
20 The firm should have quality
certificates ISO: 22002 for food
safety management and ISO:14000
for environmental management.
Endorsed
21 The firm should have facilities for e-
payment.
Endorsed
22 Affidavit on Rs. 100/- Stamp Paper
stating that:
(i) (i) The Partners of the firm or sole
proprietor or Company as the case
may be, has not been black-
listed/debarred in last 5 years and the
name of the firm or company has not
been changed.
(ii) (ii) That there is no police
case/vigilance enquiry pending
against the Partners of the firm or
sole proprietor or Company as the
case may be and that he has never
been punished by any Court.
(iii) (iii) That there are no dues towards
income tax as on the date of the
affidavit.
(iv) (iv) In case the above information
found false, I/We fully aware that the
tender/contract will be rejected and
EMD/SD shall be forfeited.
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Proforma for Annual Turnover (Certified Copy by CA to be enclosed with valid UDIN)
Description Financial Year Average
Turnover 2017-18 2018-19 2019-20
Annual Turnover (Overall)
Annual Turnover
(Cafeteria/Canteen/ hostel
mess Services only)
Note:-
(i) Pre-qualification Criteria: Non-compliance of tender terms, non-submission of required documents, lack
of clarity of the specifications, contradiction between bidder specification and supporting documents etc.
may lead to rejection of the bid.
(ii) Specific Certificate regarding Turn Over is required to be furnished under certification of CA Firm.
(iii) Bidders may annex separate sheets wherever required for furnishing above details. However, such sheets
must be duly signed with seal. Unsigned documents may lead to rejection of bids
Place:
Date:
Sign of Tenderer with Office Stamp
Address:
Email:
Contact No.:
Fax:
Page 18 of 19
ANNEXURE – I
(To be submitted along with Technical Bid)
Type Items Quantity Rate inclusive
of GST Remarks
Egg Egg Bhurji 2 Eggs 20
Half Fry 2 Eggs 18
Omelette (without bread) 2 Eggs 20
Bread Omlette 2 Eggs 30
Boiled egg 2 Eggs 16
Egg Pakora 50 gms 12
Egg Roll 1 No. (one egg/two egg) 25/32
Chinese Veg Noodles 200 gms 25
Egg Noodles 200 gms 35
Chicken Noodles 200 gms 40
Pasta 150 gms 30
Veg Fried Rice 200 gms 30
Egg Fried Rice 200 gms 40
Chicken Fried Rice 200 gms (80 gm chicken) 50
Schezwen Chicken Rice 200 gms 50
Gobi Manchuriyan 150 gms 20
Aalu Manchuriyan 150 gms 20
Veg Manchuriyan 150 gms 20
Chicken Manchuriyan 4 piece 50
Chilli Chicken 150 gms/4 pcs (Boneless) 50
Chilli Chicken 300 gms/8 pcs (Boneless) 90
Paneer Chilly 150 gms (50 gm paneer) 40
Paneer Roll 8 inch 40
Chicken Roll 8 inch 50
Parathas Gobi Paratha 1 piece 16
Aalu Paratha 1 piece 16
Paneer Paratha 1 piece 25
Beverages Tea 100 ml 10
Milk 200 ml 12
Lemon Tea 100 ml 12
Ginger Tea 100 ml 12
Masala Tea 100 ml 12
Lassi 200 ml 20
Packed Fruit Juice (Tropicana/Fruity/Real/Parle etc.)