BHARAT SANCHAR NIGAM LIMITED (A Government of India ...tender.bsnl.co.in/bsnltenders/bsnltender/download... · (a) “BSNL” means the Bharat Sanchar Nigam Limited (A Government

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TENDER FOR HEAVY DUTY PRINTING SOLUTIONS FOR PRINTING TELEPHONE BILLS AND MOBILE BILLS IN NAINITAL TELECOM DISTRICT

LAST DATE OF SUBMISSION OF E-BID : BEFORE 1700 HRS OF 25.05.2017

DATE OF OPENING : 11:30 HRS OF 27.05.2017

TENDER NO. No.: X-1/Plg/GMTD/HLW/Tender/Bill Printing/2016-17/1

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprises)

OFFICE OF GENERAL MANAGER,NAINITAL TELECOM DISTRICT

AGM (Plg) O/o GMTD Nainital, H.Q. Haldwani-263139

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TABLE OF CONTENTS

Section Title Page No.

I Notice Inviting Tender 3

II Instructions to Bidders 4

III General Conditions of Contract 11

IV Special Conditions of Contract 16

V Technical Conditions of Contract: 17Annexure I –Scope of Work and Technical RequirementsAnnexure II –Technical Specifications 19

VI Bid form 21

Information on the Bidder 22

VII Performance Security Bond Form 23

Performa for Letter of Authorization for attending the bid opening 25

Pre-stamped Receipt (for refund of Bid Security) 26

VIII Clause by Clause Compliance 27

IX Price Schedule 28

X Agreement form 29

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SECTION – I

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprises)

OFFICE OF GENERAL MANAGER, NAINITAL TELECOMDISTRICT Planning Cell

NOTICE INVITING TENDEROn behalf of B.S.N.L., General Manager Telecom District, NAINITAL E-tenders are invited from

experienced contractors for Heavy Duty Printing Solutions for printing Telephone Bills (Landline and Mobile) inclusive of STD/ISD/Broadband and other Details (Itemized Bills) in NAINITAL Telecom District. Tender form along with terms and conditions can be obtained either from AGM (Plg), Awas Vikas Subhash Nagar Haldwani on payment of Rs.500 +VAT @ 14.5% (Non refundable) in Cash/Demand Draft payable on any nationalized bank at Haldwani in favor of Account Officer (Cash), BSNL O/o. GMTD, NAINITAL in person or by post. Tender form can also be obtained from our website www.tender.bsnl.co.in, www.tenderwizard.com & www.tenderwizard.com/BSNL by down loading and form Fee in form of DD/Cash should be enclosed with Technical Bid.

AREA Cost of Tender Form (Non-Refundable

EMD / Estimated cost

Last date & time for Obtaining the Tender form

Last date & Time for submission of e-tender

Last date & Time for submission of physical copy of tender

Date & time of opening the e-tender

Rs 22500.00 24.05.2017 25.05.2017 26.05.2017 27.05.2017Nainital 573.00Rs 900000.00 5:00PM 5:00PM 5:00PM 11:30AM

Eligibility for bidder :-i) The bidder must have Average Annual Financial turnover during the last three years ending 31st March of the

previous financial year, should be at least 30% of the estimated cost.

ii) The bidder must have an experience of having successfully completed similar work during last five years ending last day month previous to one in which applications are invited should be either of the following :-(a) Three similar completed works each costing not less than the amount equal to 40% of the estimated cost. Or

(b) Two similar completed works each costing not less than an amount equal to 50% of the estimated cost. Or

(c) One similar completed work costing not less than the amount equal to 80% of the estimated cost. Experience certificate should be issued by officer not less than JAG or equivalent level.

(d) Earnest money deposit as per schedule of the tender.

(e) General Manager Telecom. District, Nainital reserves the right to accept whole or part of tender or to cancel any or all the tenders fully or partially without assigning any reason to the tenderer.

The E-tender will be opened in the chamber of AGM(Plg) O/o GMTD BSNL ,Awas Vikas Subhash Nagar, Haldwani in presence of Tenderer or their authorized representatives, who may wish to be present at their own expenses.

The detailed terms & conditions are given in the tender document.

The tenders which compiles all the terms and conditions given in the tender shall only be eligible for opening of financial bid and the award of the work.

Regarding any clarification A.G.M. (Plg) can be contacted at Phone No. 05946 – 283888.

AGM (Plg)O/o GMTD Nainital,

H.Q. Haldwani-263139

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S E C T I O N – II INSTRUCTIONS TO

BIDDERS

A. NTRODUCTION

1. DEFINITIONS:(a) “BSNL” means the Bharat Sanchar Nigam Limited (A Government Of India Enterprise), a

company registered under the Companies Act 1956 having license to provide all types of services of Telegraph and having its Registered Office at 5th Floor, Sanchar Bhavan, 20, Ashoka Road, New Delhi-110 001 and Corporate Office at Statesman House, B-148, Barakhamba Road, New Delhi-110 001.

(b) “The Head of the SSA” means GMTD NAINITAL and his successors.(c) “Purchaser” means GMTD NAINITAL and his successor, acting on behalf of BSNL.(d) The tenderer (bidder) means the individual or firm who participates in this tender and submits its bid.(e) “The Letter of Intent (LOI)” means the written communication to the successful bidder of the

intention of the purchaser to accept the tender as per the terms & conditions contained & referred there in.

(f) “The Contractor/Contractor” means the individual or firm providing goods/services under the contract.(g) “The Goods/Services” means all the equipment, machinery, computer software, services

and/or other materials, which the Contractor is required to supply to GMTD NAINITAL under the contract.

(h) “The Work Order/Purchase Order” means the order placed by GMTD NAINITAL on the contractor signed by GMTD NAINITAL ‟as authorised representative including all attachments and appendices thereto and all documents incorporated by reference therein. The Work order shall be deemed as “Contract” appearing in the document.

(i) “The Contract Price” means the price payable to the contractor under the Work order for the full and proper performance of its contractual obligations.

(j) “Validation” is a process of testing the equipment as per the Generic Requirements in the specification for use in BSNL network. Validation is carried out in simulated field environment and includes stability, reliability and environmental tests.

(k) “The Contractor/Contractor” means the individual or firm providing goods/services under tender.

2. ELIGIBLE BIDDERS:The bidder must have an experience of having successfully completed similar work during last five years ending last day month previous to one in which applications are invited should be either of the following :-

a) Three similar completed works each costing not less than the amount equal to 40% of the

estimated cost.

Or

(b) Two similar completed works each costing not less than an amount equal to 50% of the

estimated cost.

Or

(c) One similar completed work costing not less than the amount equal to 80% of the estimated

cost. Experience certificate should be issued by officer not less than JAG or

equivalent level.

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3. COST OF BIDDING:3.1The Bidder shall bear all costs associated with the preparation and submission of the bid. GMTD NAINITAL , will in no case, be responsible or liable for these costs, regardless of the conduct or outcome of the bidding process.

4. CLARIFICATION OF TENDER DOCUMENTS:A prospective Bidder, requiring clarification of the Tender Documents shall notify GMTD NAINITAL in writing at GMTD NAINITAL „s mailing address indicated in the NIT. GMTD NAINITAL shall respond in writing to any request for clarification of the Tender Documents, which it receives not later than 10 days prior to the date for the submission of bids. Copies of the query (without identifying the source) and clarifications by GMTD NAINITAL shall be sent to all the prospective Bidder who have purchased/downloaded the tender documents.

5. AMENDMENT OF TENDER DOCUMENTS: 5.1 At any time, prior to the date of submission of bids, GMTD NAINITAL may, for any reason,

whether at its own initiative or in response to a clarification requested by a prospective Bidder, modify the Tender documents by amendments.

5.2 The amendments shall be notified in writing by FAX to all prospective Bidder on the address intimated at the time of purchase of Tender document from GMTD NAINITAL and these amendments will be binding on them. 5.3 In order to afford prospective Bidder reasonable time in which to take the amendments in account

in preparing their bids, GMTD NAINITAL may, at his discretion, extend the deadline for the submission/opening of bids suitably.

B. PREPARATION OF BIDS6. DOCUMENTS COMPRISING THE BID:6.1 The bid prepared by the bidder shall comprise the following components: I. Technical bid, which shall contain:

(a) Complete Bid Document duly stamped and signed in original by the Bidder (b) Cost of Bid Document(c) Bid Security furnished in accordance with clause 10 of Section II. (d) PAN/Current IT return form for 14-15, Assessment year 15-16(e) Balance sheet and Profit and Loss Account duly certified by CA in support of turn over

Last Three Financial Year. (f) Experience certificate should be issued by officer not less than JAG or equivalent level as per NIT. (g) List of qualified staff to handle the job. (h)Document of registration of the firm/company.

(i) Company Profile.(j) Copy of partnership deed/ Memorandum of understanding. (If applicable)(k) Valid original Solvency Certificate of Rs 2,00,000/- of any nationalized bank issued not before the date of NIT.

(l) Submit Valid Sales Tax/VAT Registration Certificate and Clearance Certificate.(m) Copy of Service Tax Registration Certificate issued by Central Excise/Custom Dept. (n) EPF registration certificate.(o) Technical Details of the computer and printing system solution offered as per Annexure I & II of Sec -V (p) A clause-by-clause compliance as per Sec VIII

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(q) Specimen of paper/ printed Bill.(r) Pre-stamped Receipt (for refund of Bid Security).(s) Performa for Letter of Authorization for attending the bid opening (t) A Certificate, that there are no relatives in BSNL(u) A certificate, that the firm/bidder not blacklisted/debarred from participating in tender anywhere in India.(v) Other documents asked for in the tender document(w) Any other document as the bidder may wish to submit in support of the bid.

II. Financial bid, which shall contain:(a) Price schedule, completed in accordance with clause 7. (b) Performance Security Bond Form.(c) Any other document as the bidder may wish to submit in support of the bid

6.2 The Bidder is expected to examine all instructions, forms, terms and specifications in the Tender Documents. Failure to furnish all information required as per the Tender Documents or submission of bids not substantially responsive to the Tender Documents in every respect will be at the Bidder’s risk and shall result in rejection of the bid.

7. BID PRICES:7.1 The bidder shall give the total composite price inclusive of all levies, duties & taxes, etc.

against the goods/services, it proposes to offer under the contract as per price schedule given in Section IX in Indian Rupees excluding service tax. No foreign exchange will be made available by the purchaser.No forms for concession/exemption from sales tax, Octori etc. would be issued to the bidder.

7.2 The prices quoted by the bidder shall remain fixed during the entire period of the contract & shall not be subject to variation on any account. The bid submitted with variable prices unless asked by GMTD NAINITAL , shall be rejected as a non-responsive bid.

7.3 The prices shall be quoted with sufficient details to enable the purchaser to arrive at total prices of the equipment/services offered.

7.4 The rates quoted by the bidder must be reasonable & logical. The tender can be rejected on the basis of unreasonable & illogical rates.

8. DOCUMENT ESTABLISHING BIDDER’s ELIGIBILITY AND QUALIFICATIONS:8.1 The bidder shall furnish, as part of his bid documents establishing the bidder’s eligibility, the

following documents duly attested by gazetted officer :i) Valid Partnership Deed if the firm is partnership firm registered with the Registrar of firm

ORii) Valid Memorandum or Articles of Association of the company registered as per Companies Act, 1956

ORiii) Valid Registration of the firm under shop & Establishment Act if the firm is a Proprietary firm iv) Approval from the Reserve Bank of India/SIA in case of foreign collaboration.

8.2 Documents establishing financial capability (Annual Balance sheets and Profit and Loss statements certified by CA.

8.3 The bidder shall furnish documentary evidence that he has the technical and production capability necessary to perform the contract.

8.4 The equipment offered must have ability to meet the technical specifications. Necessary document to substantiate this shall be submitted along with the offer by the bidder.

8.5 Service Tax registration no & Certificate of Registration for

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Service Tax.

9. DOCUMENTS ESTABLISHING GOODS CONFORMITY TO TENDER DOCUMENTS:9.1 The documentary evidence of the goods and services in conformity to the tender Documents may

be in the form of literature, drawings, data and he shall furnish:(a) A detailed description of the goods, essential technical and performance characteristics.(b) A list giving full particulars including available sources and current prices, of all spare parts, special tools etc. necessary for the proper and continuing functioning of the goods for a period of one year following commencement of the goods used by GMTD NAINITAL and(c) A clause–by–clause compliance on technical specifications and commercial conditions demonstrating substantial responsiveness to the technical specifications and commercial conditions. In case of deviations, the bidder shall give a statement of deviations and exceptions to the provision of the Technical Specifications and commercial conditions. A bid without clause-by-clause compliance of technical specifications and commercial conditions shall not be considered.9.2 For purposes of compliance to be furnished pursuant to clause 9.1 (c) above, the bidder shall

note that the standards for workmanship, material and equipment and reference to brand names or catalog number, designated by GMTD NAINITAL in its technical specifications are intended to be descriptive only and not restrictive.

10. BID SECURITY:10.1The bidders who are registered with National Small Industries Corporation UNDER

SINGLEPOINTS REGISTRATION SCHEME are exemted from payment of bid security up to the amount equal to their monetary limit Bidder withNSIC/MSME Certificate bidding beyond their prescribed limits shall be requiredto pay bid security/EMD amount,equivalent to 2%ofbalance of estimated cost beyond their prescribed limits Bids without due EMD shall be summarilyrejected.

10.2 Aproof regarding current registration with NSIC/MSME for the Tender Items will have to be attached alongwith the bid.

10.3 If a vender registerd with NSIC/MSME under single point registration scheme claiming concessional benefits is awarded work by BSNL and subsequently fails to obey any of the contractual obligation, he will be debarred from any further work/ contract by BSNL minimum for one year from the date of issue of such order.

10.4 The bid security is required to protect the interests of BSNL against the risk of bidders conduct, which would warrant the security’s forfeiture, pursuant to Para 10.7.

10.5 The bid security shall be in the form of a Demand Draft/pay order/Bankers Chequeissued by a nationalized/scheduled bank ( other then co-oprative bank ) in favour of the Accounts officer Case O/oGMTD BSNL Nainital, H.Q. Haldwani.

10.6 The bid security of the unsuccessful bidder will be discharged/returned as promptly as possible but not later than 30 days after the expiry of the period of bid validity prescribed by GMTD NAINITAL, Pursuant to clause 11.

10.7 The successful bidder’s bid security will be discharged without any interest upon the bidder’s acceptance of the advance work order satisfactorily pursuant to clause 23 and furnishing the performance security.

10.8 The bid security may be forfeited:(a) If a bidder withdraws his bid during the period of bid validity specified by the bidder on the Bid form or(b) In the case of a successful bidder, if the bidder fails

(i) To sign the contract in accordance with clause 25 or(ii) To furnish performance security in accordance with clause 25.(iii) If the bidder makes any modifications in the terms and conditions of the tender before acceptance of the tender, which are not acceptable to the department

10.9 The amount deposited as bid security shall carry no interest during the entire period it remains with BSNL NAINITAL.

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11. PERIOD OF VALIDITY OF BIDS:11.1 Bid shall remain valid for 180 days after the date of bid opening, pursuant to clause 16.1. A bid

valid for a shorter period shall be rejected as non-responsive.11.2 In exceptional circumstances, GMTD NAINITAL may request the bidder’s consent for an

extension to the period of bid validity. The request and the responses thereto shall be made in writing. The bid security provided under clause 10 shall also be suitably extended. A bidder accepting the request and granting extension will not be permitted to modify his bid.

12. FORMAT AND SIGNING BID:12.1 The bidder shall submit the physical copy of bid in sealed envelope clearly superscribing

the name of bidder on the envelope.12.2 The bid shall be signed by the bidder or person/persons duly authorized to bind the bidder to the

contract. The letter of authorization shall be indicated by written power-of attorney accompanying the bid. All pages of the original bid, except for unamended printed literature shall be signed by the person/persons signing the bid.

12.3 The bid shall contain no interlineations, erasures or overwriting except as necessary to correct errors made by the bidder in which case such corrections shall be signed by the person or persons signing the bid.

13. SUBMISSION OF BIDS (i) Bidders intending to participate in e-bidding process shall have to register with BSNL authorized e-Tendering agency namely M/s ITI Limited through their website www.tenderwizard.com and selecting BSNL from their home page. Bidder shall have to pay Rs 3500 plus service tax through electronic transfer as one time annual registration fee for participating any e-bid published by BSNL through ITI. (ii) On registration with ITI bidder shall be provided access to ITI e- Tender web portal for accessing and down loading and uploading bid document. It may please be noted that bidder can access and down load bid document but cannot participate in tendering process without registering themselves with ITI e- tender portal. (iii) For participating in e-Tendering process bidder shall access e-tender document uploaded on the portal and pay requisite plus service tax (as applicable).

(iv) The bidder shall also be tender processing fee as defined for each tender as designated window in the portal. Normally e-tender processing fee is 0.05% of estimated cost of tender subject to minimum Rs 500 and maximum Rs 5000 required to pay cost of bid document and bid security as defined in NIT. The details of payment particulars are to be filled in the prescribed format given in the bid document and made accessible to bidder as basic information sheet in the web portal. In case payment of bid cost and EMD are made through BG/DD, Original copies of the payment particular as mentioned in basic information sheet shall have to be submitted to of AGM (Plg) O/o GMTD, Nainital, 2nd Floor, Telephone Exchange, Awas Vikas Road Haldwani, Nainital on or before defined date in NIT. Bids without submission of original copies of payment details up to prescribed dates, shall be rejected summarily. (v) The bidder shall also be required to fill information and other details as defined in Technical Eligibility Sheet and made accessible to bidder in web portal. (vi) The bidder shall be required to upload scanned copies of mandatory documents as defined in bid document and shall also be required to furnish basic information of their mandatory documents in the electronic sheet mentioned above and defined at web portal.As e- bidding is adopted recently in SSA, bidders may find it difficult to upload all or any of mandatory document at the web portal. Accordingly Bidders may submit copies all mandatory documents to AGM (Plg), O/o GMTD Nainital, 2nd Floor, Telephone Exchange, Awas Vikas Road Haldwani, on or before defined date in NIT. However in this case BSNL shall accept only those mandatory documents for which information had been provided in Technical Eligibility Sheet available at web portal.

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(iii)Basic Information sheet and Technical Eligibility Sheet shall be part of Technical bid document and shall be uploaded along with Technical bid and general documents.(vii) Price/financial bid shall be uploaded separately in respective link only and bidder shall be required to upload required information in electronic form only. No hard copy of price bid shall be uploaded as mandatory/general document. No hard copy of price bid is required to be submitted to BSNL office.

14. SEALING AND MARKING OF BIDS:14.1 The bidder shall prepare the following envelope and shall seal the same with Wax or PVC tape.

Envelope No. 1 : It should contain the technical bid and superscribed as TECHNICAL BID in bold letters.

Envelope No. 2 : It should contain the b i d c o s t & b i d s e c u r i t y .Envelope No. 3 : It should contain the above two envelopes, must be sealed properly and

superscribed as TENDER for Heavy Duty Printing Solutions for printing Telephone Bills (Landline and Mobile) inclusive of STD/ISD Broadband details (Itemized Bills).

14.2 The envelope shall be:Addressed to GMTD NAINITAL at the following address:

(i) AGM (Plg.), O/o GMTD, Awas Vikas Subhash Nagar, Haldwani –263139 bearing “Tender for Heavy Duty Printing Solutions for printing Telephone Bills (Landline and Mobile) inclusive of STD/ISD /Broadband Details (Itemised Bills) in NAINITAL Telecom District.

(ii) The envelope shall indicate the name and address of the bidder to enable the bid to be returned unopened in case it is received late.

(iii) Tenders shall be dropped in the Tender Box in the chamber of AGM (Plg.), GMTD NAINITAL on or before the due date. The responsibility for ensuring that tenders are delivered in time would vest with the Bidder.

(iv) GMTD NAINITAL shall not be responsible if the bids are delivered elsewhere.

(v) Out station tenders, if any, the responsibility for ensuring that the bids are dropped in tender box or sent by registered post in time and at the correct address shall rest solely with the bidder(s). Bid received late shall not be considered.

15. OPENING OF BIDS:

15.1 TOC consisted by GMTD NAINITAL shall open the bids in the presence of bidders or his authorized representatives who choose to attend at 11:30 Hrs on the due date. The bidders representatives, who are present, shall sign in the attendance register. Authority letter to this effect shall be submitted by the bidder before they are allowed to participate in bid opening (A format is given on last page).

15.2 A maximum of two representatives for any bidder shall be permitted to attend the bid opening.15.3 The bidder’s names, bid prices, modifications, bid withdrawals and such other details as GMTD

NAINITAL may, at its discretion, consider appropriate; will be announced at the opening.15.4 Date fixed for opening of bids, if subsequently declared as holiday by the Government of

India/BSNL, the revised schedule will be notified. However, in absence of such notification, the bids will be opened on next working day, time and venue remaining unaltered.

16. CLARIFICATION OF BIDS:To assist in the examination, evaluation and comparison of bids GMTD NAINITAL may, at its discretion, ask the bidder for the clarification of its bid. The request for clarification and the response shall be in writing. However, no post bid clarification at the initiative of the bidder, shall be entertained.

17. PRELIMINARY EVALUATION (TECHNICAL BIDS):

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17.1 Tender will be evaluated in two phases. First, technical bid evaluation will be done. Only those bidders who qualify the technical bid evaluation will be allowed to participate/attend the financial bid.

17.2 While doing the technical evaluation GMTD NAINITAL shall evaluate the bids to determine whether they are complete, whether any computational errors have been made, whether required sureties have been furnished, whether the documents have been properly signed and whether the bids are generally in order and whether are as per the technical specifications of the tender.

17.3 Arithmetical errors shall be rectified on the following basis. If there is a discrepancy between the unit price and total price that is obtained by multiplying the unit price and quantity, the unit price shall prevail and the total price shall be corrected by GMTD NAINITAL . If there is a discrepancy between words and figures, the amount in words shall prevail. If the bidder does not accept the correction of the errors, his bid shall be rejected.

17.4 Prior to the detailed evaluation, pursuant to clause 18, GMTD NAINITAL will determine the substantial responsiveness of each bid to the tender documents. For purposes of these clauses, a substantially responsive bid is one, which conforms to all the terms and conditions of the tender documents without material deviations. GMTD NAINITAL „s determination of bids‟ responsiveness is to be based on the contents of the bid itself.

17.5 A bid determined as substantially non-responsive will be rejected by GMTD NAINITAL and shall not, subsequent to the bid opening, be made responsive by the bidder by correction of the non-conformity.

17.6 GMTD NAINITAL may waive any minor infirmity or non-conformity or irregularity in a bid, which does not constitute a material deviation, provided such wavier does not prejudice or affect the relative ranking of any bidder.

18. EVALUATION AND COMPARISON OF SUBSTANTIALLY RESPONSIVE BIDS (FINANCIAL BIDS):

18.1 The TEC consisted by GMTD NAINITAL shall evaluate in detail and compare the bids previously determined to be substantially responsive pursuant to clause 17.18.2 The comparison for evaluations shall be based on the rates of the goods/services offered inclusive

of all taxes and levies except service tax..18.3The tender will be evaluated based on the total price arrived at, on multiplying the unit price quoted by the bidder with the required quantity, as given in the price schedule and will be awarded to single party only.

19. CONTACTING THE PURCHASER:19.1 Subject to clause 18, no bidder shall try to influence the purchaser on any matter relating to its

Bid, from the time of the bid opening till the time the contract is awarded.19.2 Any effort by a bidder to influence the purchaser in the purchaser’s bid evaluation, bid comparison

or contract award decision shall result in the rejection of the bid.

20. PURCHASER RIGHT TO VARY QUANTUM OF WORK:GMTD NAINITAL reserves the right at the time of award of work under the contract to increase or decrease by up to 25% of the quantum of work specified in the schedule of requirements without any change in unit price of the ordered quantity or other terms and conditions.

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21. PURCHASER RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS:GMTD NAINITAL reserves the right to accept or reject any bid, and to annul the bidding process and reject all bids, at any time prior to award of contract without assigning any reason whatsoever and without thereby incurring any liability to the affected bidder or bidders on the grounds for GMTD NAINITAL ‟s action.

22. ISSUE OF LOI:

22.1 The issue of LOI shall constitute the intention of GMTD NAINITAL to enter into the contract with the successful bidder.

22.2 The Contractor shall within 15 days of issue of LOI, give his acceptance along with performance security in conformity with section VII provided with the bid documents.

23. AWARD OF CONTRACT:

GMTD NAINITAL shall consider placement of orders for offering services on those bidders whose offers have been found technically, commercially and financially acceptable.

24. SIGNING OF CONTRACT:

24.1 The issue of Work order shall constitute the award of contract on the successful bidder.24.2 Upon the successful bidder furnishing of performance security to GMTD NAINITAL shall

discharge the bid security.

25. ANNULMENT OF AWARD:

Failure of the successful bidder to comply with the requirement of Clause 22 shall constitute sufficient ground for the annulment of the award and forfeiture of the bid security in which event GMTD NAINITAL may make the award to any other bidder at its discretion or call for new bids.

26. Prohibition from participation of near relatives of the BSNL employees in the tender:

(i) The near relatives of all BSNL employees either directly recruited or on deputation are prohibited from participation in the tender. The near relatives for this purpose are defined as: (a) Members of a Hindu undivided family,

(b) They are husband and wife,(c) The one is related to the other in the manner as father, mother, son(s) & son‟s wife

(daughter-in-law), daughter(s) & daughter‟s husband (son-in-law), brother(s) & brother‟s wife, sister(s) & sister‟s husband (brother-in-law).

(ii) As per Government of India‟s CCS Conduct Rule 4, no Government Servant shall, in the discharge of his official duties, deal with any matter or sanction any contract to any company or for any other person if any member of his family is employed in that company or firm or under that person or if he or any member of his family is interested in such matter or contract in any other manner and the Government Servant shall refer every such matter or contract to his official superior. This clause is applicable to all BSNL employees and in view of this as soon as any BSNL employee becomes aware of the above aspect, he must intimate this to the prescribed authority. For non-executive employees this authority is SSA Head/Circle Head/Chief Engineer/Chief Architect/Corporate Office under whom he is posted. For executive employees (at present some of them are called as Gazetted Officers) the prescribed authority for this purpose is Circle Head/Chief Engineer/Chief Architect/Corporate Office under whom he is posted.

(iii) (a) The company or firm or any other person is not permitted to tender for works in BSNL unit

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in which his near relative(s) is (are) posted. The unit is defined as SSA/Circle/Chief Engineer/Chief Architect/Corporate Office for non-executive employees and all SSA in a Circle including Circle Office/Chief Engineer/Chief Architect/Corporate Office for executive employees (including those called as Gazetted Officers at present). The bidder shall give a certificate that none of his/her such near relative is working in the units, as defined above, where he is going to apply for tender/work. In case proprietorship firm, certificate will be given by the proprietor, for partnership firm, certificate will be given by all the partners and in case of limited company by all the Directors of the company. Any breach of these conditions by the company or firm or any other person, the tender/work will be cancelled and the earnest money/security deposit will be forfeited at any stage whenever it is so noticed. The BSNL will not pay any damages to the company or firm or the concerned person. The company or firm or the person will also be debarred for further participation in the concerned unit.

(b) The format of the certificate to be given is “I …………… S/o ……………… r/o …………… hereby certify that none of my relative(s) as defined in the tender document is/are employed in BSNL unit as per details given in the tender document. In case at any stage, it is found that the information given by me is false/incorrect, BSNL shall have the absolute right to take any action as deemed fit/without any prior intimation to me.

28. SUMMERY REJECTION CLAUSES:

While all the conditions specified in the Tender Documents are critical and are to be complied, special attention of Bidder is invited to the following clauses of the tender document, non-compliance of any one of which shall result in outright/summary rejection of the bid:

(i) Clause 10.1,10.3 of Section II – The bids will be rejected at opening stage if cost of bid document and bid security is not submitted as per Clause 10.1 & 10.3. (ii) Section VI, Bid Form is not filled up and signed.(iii) Section IX: Price Schedule – Prices are not filled in as prescribed in the price schedule, in

clear words & figures and correction or overwriting are not initialed.(iv) If the bidder tries to influence the purchaser or its representative on any matter relating to his

bid or in bid evaluation.(v) If Bidders give false information, fabricated documents, thereby concealing facts,

misrepresenting & misleading BSNL NAINITAL . (vi) Conditional bid is submitted.

31. TERMINATION OF CONTRACT:-

(1) Company may without prejudice to any other remedy for breach of contract may terminate the contract either in whole or in parts.(2) If the Contractor fails to excute the work after awarding the Work Order without any sufficient acceptable ground(3)Company reserve the right to cancel / Terminate the contract at any stage of time without assigning any reason thereof.

AGM (Plg)O/o GMTD NAINITAL -263139

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SECTION IIIGENERAL CONDITIONS OF CONTRACT

1. APPLICATION:The General Conditions shall apply in contract made by GMTD NAINITAL for the services offered by the Contractor.

2. STANDARDS:The services offered under this contract shall conform to the standards prescribed in the Technical Specifications.

3. PATENT RIGHTS:The Contractor shall indemnify GMTD NAINITAL against all third party claims of infringement of Patent, trademark or industrial design rights arising from use of the goods or any part thereof in Indian Telecom Network.

4. PERFORMANCE SECURITY:4.1 The Contractor shall furnish performance security to GMTD NAINITAL for an amount of 10% of

the contract value within 20 (twenty) days of Contractor‟s receipt of the LOI valid for a period of eighteen months .

4.2 The proceeds of the performance security shall be payable to AO (Cash) O/o GMTD NAINITAL as compensation for any loss resulting from the Contractor’s failure to complete its obligations under the Contract.

4.3 The performance Security Bond shall be in the form of bank guarantee issued by a Scheduled Bank/Nationalized Bank and in the form provided in the Bid Document, Section VII.

4.4 The performance Security Bond will be discharged by GMTD NAINITAL after completion of the Contractor’s performance obligations including Warranty obligations under the Contract.

4.5 The Performance Bank Guarantee furnished by the contractor can be forfeited for unsatisfactory services to BSNL after allowing reasonable chance to contractor to set right the service deficiencies to the full satisfaction of the GMTD BSNL NAINITAL .

5. PRICES:(i) Prices charged by the Contractor for the services performed under the Contract shall not be higher

than the prices quoted in his bid.(ii) (ii) The tenderer shall give the total composite price inclusive of all cost of machine, material,

artwork, all taxes, duties, octroi, freight & Transportation and delivery charges except service tax. Service Tax and Educational cess on such services, if applicable shall be payable extra at the prevailing rate calculated on the approved tender rate in respect of work portion on production of registration certificate of service tax from Central Excise Department.

(iii) (iii)Prices shall be quoted by the tenderer on the page of “PRICE SCHEDULE” only.

6. ESCALATION CLAUSE:In case of revision of statutory levies/Taxes during the finalization period of the tender, the purchaser reserves the right to ask for reduction in the prices. Benefits will be passed by the contractor for any decrease in levies/taxes. However the contractor will have to bear any increase in the levies /taxes during the period of contract.

7. CHANGES IN CONTRACT:(I) GMTD NAINITAL may, at any time, by a written order given to the Contractor, make

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changes within the general scope of the contract for the services to be provided by the Contractor.(II) If any such changes cause an increase or decrease in the cost or the time required for the

execution of the contract, an equitable adjustment shall be made in the contract price and the contract shall accordingly be amended. Any proposal by the Contractor for adjustment under this clause must be within thirty days from the date of the receipt of change in order.

8. SUBCONTRACTS:The Contractor shall notify GMTD NAINITAL in writing of all subcontracts awarded under this contract if not already specified in his bid. Such notification in his original bid or later shall not relieve the Contractor from any liability or obligation under the Contract.

9. PENALTY:9.1 In the event of failure to complete the entire print job including other post-print operations, if any,

within the print-window timings prescribed, the Contractor shall be liable to pay the penalty 2% per day and such amount of penalty will be deducted from any amount due from GMTD NAINITAL or encashed from Security Deposit/Performance Guarantee, after allowing reasonable chance to the CONTRACTOR to set right the service deficiencies to the full satisfaction of GMTD NAINITAL and decisions of GMTD NAINITAL shall be final & binding:

9.2 Number of hours/days of delay in penalty clause shall be counted up to the time the job is received and job completion report is signed by the nominated consignee of the job. A Completed job shall be accepted only between 1000 Hours to 1730 Hours on all working days/hours of the office of GMTD NAINITAL.

NOTE: The Amount Billed For (ABF) for this purpose shall be the total of amount billed in the NAINITAL SSA for all the subscribers for the particular billing cycle and the computerized figures furnished by the nominated officer of GMTD NAINITAL, which shall be final for the purpose.9.3 The Designated Officer reserves the right to waive the penalty or reduce it at the discretion, depending upon the merits of reasons for such delay. However, this waival clause shall not be invoked, as a matter of routine.9.4 The time allowed for completion of the work as entered in the tender shall be strictly adhered by the

contractor and shall be deemed to be the most important aspect of the contract on the part of the contractor. The work shall, throughout the stipulated period of contract, be proceeded with all due diligence to achieve the desired progress uniformly.

9.5 The GMTD NAINITAL reserves the right to cancel the contract and forfeit the security deposit, if the terms and conditions for printing are not met within 2 to 3 consecutive months by the contractor, with 30 days notice

10. FAILURE OF MACHINERY:In the event of machinery failure, the contractor shall make alternative arrangement at his own cost and ensure that the schedules are not getting affected by not more than eight (8) hours beyond the stipulated print-window timings. GMTD NAINITAL shall not bear such expenses incurred by the contractor in all such eventualities. In the event of the contractor being not able to extend the service even after expiry of eight (8) hours beyond print-window timings, a LIQUIDATED DAMAGE equal to the amount spent by GMTD NAINITAL , to get the work done through other sources, is payable by the contractor to GMTD NAINITAL in addition to the penalty leviable under penalty clause above.

11. INDEMNITIES:(I) The contractor shall indemnify GMTD NAINITAL and keep GMTD NAINITAL harmless

and indemnified from any quarter whatsoever against all losses, damages and other losses that GMTD NAINITAL may be put to incur by reasons of any error or defect in execution of the work under this agreement, caused to life, property, services, installations etc. Such indemnity shall also extend to the case where the terms of work may not have been rejected owing to the urgency or otherwise.

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(II) In the event of any discovery of error or defect due to the fault of contractor or deficiency in quality at any time during/after the printing and supply of telephone bills, the contractor shall be bound, if called upon to do so, to rectify such error or defect at his own cost and re-print the bills to the satisfaction of and within the time fixed by the nominated officer of GMTD NAINITAL .The decision of GMTD NAINITAL in the matter shall be final and binding. However, if the error/defect is found to be of GMTD NAINITAL , the contractor shall be bound to re-print and supply such bills at the same approved rates or reduced rates on mutually agreed terms.

12. APPLICABILITY OF LAWS:The agreement shall be governed by the Indian Laws for the time being in force and the Court at NAINITAL will have jurisdiction to entertain any dispute(s) or clause(s) arising out of such dispute(s).

13. BACKUP ARRANGEMENT:The Contractor shall be responsible for making necessary and appropriate level standby alternate arrangement to the extent required from time to time as per load of the work so as to complete the work within specified hours to avoid any delay in case of any failure of the equipment or any part or component thereof.

14. The work will be awarded for a period of one years effective from any subsequent date as may be decided by GMTD NAINITAL. GMTD NAINITAL may, at his discretion, extend the contract for any further period not less than three months at a time on the same terms and conditions or with such modifications as may be mutually agreed upon. Alternatively, on the expiry of the initial period of contract, the work can be taken over by NAINITAL Telecom on "BLOCK TIME " basis with the same Contractor or with any other Contractor. The entire records like tapes/disks and/or their contents etc prepared by the Contractor during the period of contract shall be the sole property of GMTD NAINITAL to be utilized in any manner it deems fit and shall be transferred to NAINITAL Telecom without any extra cost at any time during the currency or termination of the contract on demand by GMTD NAINITAL .

15. If the system would require any conversion or changes to suit the computer configuration offered by the Contractor, it shall do it at its own cost and conduct as many tests and parallel runs as necessary to the satisfaction of NAINITAL Telecom to ensure accuracy. The system specification indicating the various processes and the layouts of the input and output formats will be made available by GMTD NAINITAL .

16 The Contractor shall also ensure the safe custody of the records/print file of NAINITAL Telecom .

17.The Contractor entrusted with the job, shall be required to produce the output, as per due dates given in section-V. GMTD NAINITAL , however, reserves the right to change this schedule for which at least one week's advance notice will be given to the Contractor.

18 The Contractor will furnish sufficient proof of their owning suitable Computer and Printer facility with standby arrangement, in case of breakdown of the Computer/Printer belonging to the Contractor. Accordingly the Contractor alone will be responsible to NAINITAL Telecom for the satisfactory execution of the work.

19 Full details of the peripherals of Computers and Printers owned by the Contractor with configuration, specification etc. shall be given separately. The details of the organizations available with them who will handle the job, shall be given. All the Staff should be stationed at NAINITAL only. The Contractor shall not assign or sublet the work or any portion thereof to any other party.

20 Experience certificate should be issued by officer not less than JAG or equivalent level as per NIT.

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21 The Contractor will make their own arrangement for transportation input data/output cost on the continuous-sheet stationery , documents etc. from and/or to NAINITAL Telecom, on day to basis at their own schedule accepted by GMTD NAINITAL . Schedule can be changed by GMTD NAINITAL on short notice. In case of failure to do so, then necessary transportation charges will be recovered by GMTD NAINITAL at the rates fixed by him.

22 The Contractor entrusted with the job shall not divulge any information, to any party other than the authorised nominee of GMTD NAINITAL and ensure maintenance of confidentiality, secrecy, safety and security of the data and all associated information.

23 The nominee of GMTD NAINITAL shall be afforded free access to the Contractor, office and machine room etc. for test checking of job done and additional jobs required to be done etc.

24 No space will be provided in office premises for printing of bill . The bidder has to print the bill outside of office premises in NAINITAL Only.

25 In case of damaged bills, the Contractor shall prepare fresh bills to be issued without any extra costs.

26 The service under this contract shall be continuous although there may be any dispute/controversy. The service shall also be continuous during the arbitration proceedings if any. The payment due or payable by GMTD NAINITAL to the contractor or vice versa, shall be withheld on account of such proceedings unless such payments are not of the direct subject of such arbitration proceedings.

27 PAYMENT TERMS:27.1 The bill(s) may be submitted, to the AO (TR-Computer) for Land Line & AO (CMTS) for Mobile.27.2 The contractor will be responsible to submit the bills prepared, accurately & in time by

observing all the formalities.27.3 Bills/Claims for the service rendered by the Contractor to whom the work is awarded, will be

preferred on monthly basis upon certification of records by the officers nominated above by GMTD NAINITAL and as far as possible, settled promptly. The claim bills in duplicate pre-receipted along with details of services rendered shall be preferred by 7th of every month for the services rendered in the preceding calendar month, for payment, by the Contractor to the nominated officer. GMTD NAINITAL shall not, however, be liable to pay any penal charges or interest or damages in the event of administrative delays in arranging payment of the bills/claims.

27.4 Income Tax (IT) with Surcharge on IT & Educational Cess as applicable and also other taxes as applicable shall be recovered at source from the claims of all items mentioned in “Price Schedule”.

27.5 No Form for Concession in Sales Tax/VAT or Octori Exemption, etc. will be given.

27.1 During audit or internal check if any over payment is noticed overdue, the same shall be recovered from the contractor.

28 The Contractor shall obtain a certificate regarding printing of bills by the official in-charge of the work and submit it along with the claim. A copy of the same certificate shall be available with NAINITAL Telecom.

29 In case of deficiency of service such as wrong input of data, not printing and enclosing STD/ISD/Broadband and other details, Printing or wrong charges etc., the omission has to be rectified immediately at the cost of the Contractor within two days from the date of pointing out the deficiency. If not done within two days, a penalty of 2% of total value of the work for which

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deficiency is found will be charged for every day of delay.For non-supply even after 15 days, no amount will be paid for those works done wrongly/incompletely.

30 Any clarification or further detailed information required by intending bidders in respect of the work, may be obtained from Chief Accounts Officer (TR) NAINITAL ,

31 NAINITAL Telecom shall not be responsible in any manner for any interpretations that may be construed by the tendering agencies, which may differ from those intended by GMTD NAINITAL in the Notice Inviting Tender (NIT).

32 DELAYS IN THE CONTRACTOR’S PERFORMANCE:32.1 Services shall be performed by the contractor in accordance with the time schedule specified by

GMTD NAINITAL in its contract. In case the same is not completed in the stipulated delivery period, GMTD NAINITAL reserves the right either to short close/ cancel this contract and/or recover liquidated damage charges. The cancellation/short closing of the contract shall be at the risk and responsibility of the contractor and GMTD NAINITAL reserves the right to purchase balance unsullied item at the risk and cost of the defaulting vendors.

32.2 Delay by the contractor in its performance obligations shall render the CONTRACTOR liable to any or all of the following sanctions, forfeiture of its performance security, imposition of liquidated damages and/or termination of the contract for default.

32.3 If at any time during performance of the contract the contractoror sub-contractor(s) should encounter conditions impending timely performance of the service, the contractor shall promptly notify to GMTD NAINITAL in writing the fact of delay, its likely duration and its causes. As soon as practicable after receipt of the contractor‟s notice, GMTD NAINITAL shall evaluate the situation and may at its discretion extend the period for performance of the contract after mutual discussion with the contractor.

33 FORCE MAJEURE:

33.1 If any time, during the continuance of this contract, the performance in whole or in part by either party or any obligation under this contract shall be prevented or delayed by reason of any war, or hostility, acts of the public enemy, civil commotion sabotage, fires, floods, explosions, epidemics, quarantine restrictions, strikes, lockouts or act of God (Herein after referred to as events) provided notice of happenings, of any such eventuality is given by either party to the other within 21 days from the date of occurrence thereof, neither party shall by reason of such event be entitled to terminate this contract nor shall either party have any such claim for damages against the other in respect of such non-performance or delay in performance, and deliveries under the contract shall be resumed as soon as practicable after such event may come to an end or cease to exist, and the decision of GMTD NAINITAL as to whether the delivery have been so resumed or not shall be final and conclusive, provided further that if the performance, in whole or part of any obligation under this contract is prevented or delayed by reason of any such event for a period exceeding 60 days either party may, at his option terminate the contract.

33.2 Provided also that if the contract is terminated under the clause, GMTD NAINITAL shall be at liberty to take over from the contractor at a price to be fixed by GMTD NAINITAL , which shall be final, all unused, undamaged and acceptable materials, bought out components and stores, in the currency of service, in possession of the CONTRACTOR at the time of such termination or such portions thereof as GMTD NAINITAL may deem fit, excepting such materials, bought out components and stores as the contractor may, with the concurrence of GMTD NAINITAL , elect to retain.

34 TERMINATION FOR DEFAULT:

34.1 GMTD NAINITAL may, without prejudice to any other remedy for breach of contract, by

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written notice of default, sent to the contractor, terminate this contract in whole or in part34.2 If the contractor fails to deliver the services within the time period(s) specified in the

Contract or any extension thereof granted by GMTD NAINITAL pursuant to clause 30.34.3 If the contractor fails to perform any other obligation(s) under Contract34.4 If the contractor, in either of the above circumstances,(s) does not remedy its failure within a

period of 30 days (or such longer period as GMTD NAINITAL may authorize in writing) after receipt of the default notice from GMTD NAINITAL .

34.5 In event GMTD NAINITAL terminates the contract in whole or in part, GMTD NAINITAL may obtain, upon such terms and in such manner as it deems appropriate, services similar to those undelivered and the contractor shall be liable to GMTD NAINITAL for any excess cost for such similar services. However, the contractor shall continue performance of the contract to the extent not terminated.

35 TERMINATION FOR INSOLVENCY:GMTD NAINITAL may at any time terminate the contract by giving written notice to the contractor, without compensation to contractor, if the contractor becomes bankrupt or otherwise insolvent as declared by the competent court provided that such termination will not prejudice or affect any right or action or remedy which has accrued thereafter to GMTD NAINITAL .

36 ARBITRATION:In the event of any question, dispute or difference arising under this agreement or in connection there-with except as to matter the decision of which is specifically provided under this agreement, the same shall be referred to sole arbitration of the General Manager, Telephones or in case his designation is changed or his office is abolished then in such case to the sole arbitration the officer for the time being entrusted whether in addition to the functions of the General Manager Telephones or by whatever designation such officer may be called (hereinafter referred to as the said officer) and if the General Manager Telephones or the said officer is unable or unwilling to act as such, to the sole arbitration or some other person appointed by the General Manager or the said officer. The arrangement to appoint an arbitrator will be in accordance with the Arbitration and Conciliation Act, 1996. There will be no objection to any such appointment that the arbitrator is BSNL Servant or that he has to deal with the matter to which the agreement relates or that in the course of his duties as BSNL Servant he has expressed views on all or any of the matter under dispute. The award of the arbitrator shall be final and binding on the parties. In the event of such arbitrator to whom the matter is originally referred, being transferred or vacating his office or being unable to act for any reasons whatsoever, such General Manager or the said officer shall appoint another person to act as arbitrator in accordance with terms of the agreement and the person so appointed shall be entitled to proceed from the stage at which it was left out by his predecessors.The arbitrator may from time to time with the consent of parties enlarge the time for making and publishing the award. Subject to aforesaid Indian Arbitration and Conciliation Act 1996 and the Rules made there under, any modification thereof for the time being in force shall be deemed to apply to the arbitration proceeding under this clause.The venue of the arbitrator proceeding shall be the office of the General Manager, Telephone or such other places as the arbitrator may decide.

37 SET OFF:Any sum of money due and payable to the contractor (including security deposit refundable to him) under this contract may be appropriated by GMTD NAINITAL or BSNL or any other person or persons contracting through BSNL and set off the same against any claim of GMTD NAINITAL or BSNL or such other person or persons for payment of a sum of money arising out of this contract made by the contractor with GMTD NAINITAL or BSNL or such other person or persons contracting through BSNL.

AGM (Plg)O/o GMTD NAINITAL -263139

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SECTION IVSPECIAL CONDITIONS OF CONTRACT

The special conditions of the contract shall supplement the 'Instructions to Bidders' as contained in Section II & “General Conditions of Contract” as contained in Section III and wherever there is a conflict, the provisions herein shall prevail over those in Section II and Section III.

1. Date fixed for opening of bids is, if subsequently declared as holiday by the Government of India/BSNL, the revised schedule will be notified. However, in absence of such notification, the bids will be opened on next working day, time and venue remaining unaltered.

2. GMTD NAINITAL reserves the right to disqualify such Contractors who have a record of not meeting contractual obligations against earlier contracts entered into with GMTD NAINITAL .

3. GMTD NAINITAL reserves the right to blacklist a Contractor for a suitable period in case he fails to honour his bid without sufficient grounds.

4. GMTD NAINITAL reserves the rights to counter offer price(s) against price(s) quoted by any Bidder.

5. Any clarification issued by GMTD NAINITAL in response to query raised by prospective Bidder shall form an integral part of bid documents and it may amount to amendment of relevant clauses of the tender documents.

6. Tender will be evaluated as a single package of all the items given in the price schedule

7. The Bidder shall write, "complied" against each item and clause in the compliance statement. Any other word like "noted" "agreed" "understood" etc. will be treated as not complied.

8. The contractor shall print the Telephone and Mobile Bills along with STD/ISD/Broadband and other details of NAINITAL Telecom District on a continuous basis for a period of one (1) year and extendable for a further period of one year at a time on mutually agreed terms. Contractor shall be responsible for the successful validation of the system.

9. The bidder must have the computer system with the following features:

II. SOFTWARE:10. The contractor shall be responsible for carrying out all the changes in the equipment

(hardware/software) versions as may be necessitated due to upgradation/ changes in technology of the Hardware/Software, to ensure trouble-free and speedy operation, at his own cost for the complete period of contract.

11. NAINITAL Telecom shall not be responsible in any manner for any interpretations that may be construed by the bidders, which may differ from those intended by GMTD NAINITAL in the Notice Inviting Tender (NIT).

12. The Printing work shall be accepted only after checking carried out by BSNL team, designated by the GMTD NAINITAL , as per prescribed schedule and work/material passing the test successfully.

AGM (Plg.) O/o GMTD NAINITAL -263139

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SECTION VTECHNICAL CONDITIONS OF CONTRACT

ANNEXURE-I: SCOPE OF WORK AND TECHNICAL REQUIREMENTS

1 The scope of the tender is to collect data, print and post print operation service to NAINITAL Telecom District for telephone bills and mobile bills inclusive of STD/ISD/Broadband details on a continuous basis for a period of one (1) Year and extendable up to one year and mutually agreeable terms.. The data is to be printed in the space available on pre-printed four colour stationery which shall be bi-lingual.2. The scope of the tender also includes post printing operations like sorting, folding, stapling and

stuffing of printed outputs in envelopes and sorting thereof pin code wise /station wise and posting of the bills in post office .

3. The stationery paper used for printing shall be of good quality 80 GSM (A4 size) and approval for the quality, shape, size, design, etc., of the pre-printed stationery shall be taken from GMTD NAINITAL . Similarly, the quality, shape and size of window envelope to be used shall be subject to quality approval by NAINITAL Telecom District and superscribed “BILL MAIL SERVICE.

4. The required plant and machinery shall be owned, installed and maintained by contractor i.e. off-site printing in Haldwani only,. Uninterrupted power supply arrangement shall be made by the contractor off site. Contractor shall provide required manpower, consumable stationary, spares for O&M of Plant at his site.

5. AO (CDR)/AO (Mobile), NAINITAL SSA will co-ordinate for all billing purposes and for billing data .6. The requirement of GMTD NAINITAL , for such service is cyclic in nature. The Bills for

approximately Thirty one thousand connections (Landline+Mobile+Wimax+Lease line) are issued monthly. The approximate load per month is Forty six thousand print images (Landlines+Mobile+Wimax+Lease line).

7. Bills for Urban Area/Rural Area/Landlines/STD PCOs/Commercially Important Customers/Mobile are issued separately with different background colours. The colour of the stationery will be as per the category and the same will be indicated at the time of issuance of the Work Order by Accounts Officer (TR) to the contractor. The minimum number of Colours of the stationery will be Four (4).

8. GMTD NAINITAL may change the billing schedule/pattern as deemed proper for all or for a certain classes of customers. The growth plan of GMTD NAINITAL District envisages an increase of average 15,00 connections per annum. The increase of work can also be due to introduction of some new services/revision of billing schedules. contractor should be capable of taking increased work on the same rates under this agreement without any reservation and additional cost.

9. The volume of work may increase/decrease due to various reasons. The contractor should be capable of handling the increased/decreased print load without affecting the Print-Window timings as mentioned in clause of technical specifications.

10. The contractor shall provide fool proof and transparent arrangement in the system to ensure that all the data supplied by GMTD NAINITAL is printed. The counter for the number of print images created by the system should be system controlled and counter initialization should not be possible by the Operator or contractor, without prior approval of nominated officer of GMTD NAINITAL . This point is of utmost importance since payment to the monthly claims of contractor for the service rendered to GMTD NAINITAL is based on the readings in the counter and the contractor shall make foolproof and transparent arrangement to the full satisfaction of GMTD NAINITAL.

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11. The software for designing the print-image format shall be developed by contractor free of cost. The contractor shall also be responsible for making the necessary changes to the software needed, to accommodate any changes to the print-image format FREE OF COST as and when such demands are made by GMTD NAINITAL . The software of the offered bill printing solution

should be capable of changing the print layout of the bills (bill format/basic template) at a very short notice of 6 to 8 hours. This will not include changes in the pre-printed colour fields.

12. The responsibility for procuring/stocking the necessary stationery required for the printed bills shall be of contractor..

13. GMTD NAINITAL , reserves the right to recover the cost of printing by soliciting commercial advertisements in the free space left at appropriate position of each customer’s bill details/special messages without effecting the overall number of pages for a particular customer. For this the contractor shall provide facility to scan/edit/reduce/enlarge the advertisement material suitably and re-adjust print-format layout to suitably insert the Commercial Advertisement at appropriate slot, in consultation with GMTD NAINITAL , at short notice for every billing cycle and such changes are required to be done free of cost. This provision shall also apply to the pre-printing of the commercial advertisements in the allotted space on the bills.

14. The contractor shall make the encryption of the billing data.15. Main bills and STD/ISD /Broadband will have to be collated and the telephone-number-wise

final print image inclusive of STD/ISD Broadband and other details shall be generated by the contractor for printing. The bills should be printed in any order as desired by GMTD NAINITAL such as telephone-number wise, PIN-code wise, single sheets, dual sheets and multiple sheets at no extra cost. Necessary software for this purpose shall be developed and maintained by the CONTRACTOR in consultation with the software group of GMTD NAINITAL. For the purpose of providing data print file/soft file, all the seven days are to be considered as working days and the print-window timings set forth in clause 8 of the “Technical Specifications” shall be maintained at any cost. Thus, intervening holidays/week ends shall not affect the operations. The print-image/page-layout shall be developed by the contractor free of cost on two or more occasions in a calendar month. In all cases, prior approval of the nominated officer of GMTD NAINITAL shall be obtained by the contractor after incorporating all modifications proposed in the bill format including advertisements etc. before the start of the printing of every billing cycle.

16. The print-image should be so arranged to ensure incorporation of maximum billing data in each page, avoiding wastage of space. In respect of single-page bills, the outstanding bills shall be incorporated in the first page itself without going to the second sheet.

17. Only those items should be printed in the bill, wherever the amount against items of the bill is greater than zero. In other words, those items where the amount is zero, need not be printed in the bill e.g. if the amounts against the Trunk Call, Phonograms, International Trunk Calls, etc. are zero, these items need not be printed in the bill, so that the space available can be utilized to print itemized STD/ISD/Broadband details. The software being developed for printing of bills should take care of all the above points mentioned in Clause 11 to 14 above.

18. The pre-printed stationary/plain stationary (Continuous sheet) used for printing should be of minimum 80 GSM. Sample testing of paper will be carried out by vendor at his own cost and BSNL will have the right to test the paper at any time during the contract. If the paper tested does not match the specifications, the whole printed material will be rejected and reprint has to be carried out free of cost apart from the imposing penalty for delay as per penalty clause.

19.The initial term of the contract shall be for a period of one (1) year and is extendable up to one year and mutually agreeable terms.. GMTD NAINITAL can terminate the contract, by serving a notice of three (3) months at any time during the period of contract.The contractor can also seek termination of the contract by serving a notice of eight (8) months in writing.

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20. The contractor shall maintain full confidentiality of the data supplied for creating print images. Under no circumstances, the contractor shall divulge/reveal/share such data for the purpose other than for creating print images for GMTD NAINITAL. Any violation of this confidentiality clause may result in the instant termination of the contract and contractor shall be liable to pay Rs. 10,00,000/- (Rs. Ten Lac) towards the Liquidated Damages to GMTD NAINITAL . GMTD NAINITAL reserves the right to black-list the contractor on All-India basis and may also recover any other damages suffered and orders of GMTD NAINITAL in this regard shall be final and binding on the contractor. In addition the contractor shall indemnify GMTD NAINITAL, from pecuniary loss inflicted on GMTD NAINITAL, in courts of law/any other forum by subscribers/members of public, in case of violation of this clause by the contractor. This clause shall also attract criminal case, if any, involving GMTD NAINITAL and its officials engaged in the process and the contractor shall be held responsible ultimately for such acts of commissions and omissions.

21. The contractor shall also be under obligation to extend similar services to GMTD NAINITAL, at the same agreed rate for any other ad-hoc/non-cyclic requirements at 15 days notice, as and when such requirements arise and such request is made by GMTD NAINITAL to contractor.

22. The contractor shall have no objection to carry out the work of printing/post printing under supervision of the staff of GMTD NAINITAL.

23. GMTD NAINITAL reserves the right to modify the specifications, if considered necessary for the due performance of the work provided it does not amount to substantial change in terms of contract. Any change(s) as suggested by the contractor due to change of technology or process which could improve the quality of product or performance of the contract and is of mutual benefit to GMTD NAINITAL and contractor, shall also be considered during the currency of the contract on mutually agreed terms without any additional cost impact to GMTD NAINITAL .

24. Letter of Intent shall be issued to successful bidder after evaluation of tender. The firm order will be issued after the successful bidder furnishes the Security Deposit within the stipulated period. The contractor shall start rendering the service to GMTD NAINITAL, within fifteen (15) days from the date on which infrastructure facilities are made over to the contractor to start the installation of plant and machinery. Failure to commence operation within the date will result in forfeiture of the Security Deposit.

AGM (Plg), O/o GMTD NAINITAL - 263139

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SECTION VTECHNICAL CONDITIONS OF CONTRACT

ANNEXURE-II: TECHNICAL SPECIFICATION / REQUIREMENTS

INTRODUCTION:1 As part of the modernization program, BSNL, NAINITAL is planning to introduce high-speed

laser printing technology for printing of Telephone / Mobile Bills.The system should use state of the art printing process e.g. laser printing or equivalent technology.

2 Printer Criteria (continues forms / Cut-sheet printer)The printer must support;i- Printing of bar codes OCR. ii-Printing of logos.iii-Printing of graphics.iv-Printing of customized messages on the bills (free of cost). BSNL envisages to create forms and to store them electronically so that billing data can be merged. It should be possible to print different messages based on the category of the subscriber or the amount of the bill or any other specification which will be specified in advance before a bill print run.v-Should be able to work with servers and also in stand-alone mode by collecting the data through server. vi-Automatically printing jammed pages without any loss of information.vii-Devnagari Script with same speed.viii-While printing multi-page bills, it should be possible to print information provided by BSNL NAINITAL when there is some blank space in the page. Depending upon size of the blank space, it should be possible to print different sets of information.ix- The format of the bill (for single and multi pages) will be as per specifications given by the

BSNL, which is liable to change. Printer should have flexibility to adjust to changes in the format.

x- The print window shall be 48 hours for printing 46 Thousand (Approximate) prints images per month. The print window of 48 hours shall mean that at the end of 48 hours the entire job of printing the images is completed and no job is left pending, i.e. the work shall be carried out continuously non stop. The print window time reckoning starts from the time the data is made available to the bidder by NAINITAL Telecom District. The numbers of billing cycles are subject to increase / decrease as per the demands of the network management and Bidder shall comply with such needs.

3 For continuous stationery printer.i) Effective PRINT SPEED of 110 PPM or above.i) Printing at the back with messages (free of cost). This can be changed by BSNL in 15 DAYS notice. ii) It should be possible to add messages on the front.iii) The output should be A4 Sized bill in one continuous form.iv) The printer should print mark to denote the end of the bill so that it is possible to have bills separated after printing. v) The cutter and buster required should also be supplied as a part of the solution.vi) It should be possible to upgrade the printer for future demands. The future upgrade path should be

clearly brought out

3.1 For cut-sheet stationery.i) Effective PRINT SPEED of 110 PPM or above.Automatic printing on both sides of paper i.e. Automatic Duplex printing /Automatic Duplicate

PrintingPrinting of bills with certain data on one type of colour sheet and other data on different colour sheets.

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System should have provision to automatically select paper of different colors and printing bills in such a format that these can be staggered and collected without any sorting. System should have provision for sorting at least two different colour sheets in two trays with a capacity of more than 1000 sheets of each type. Provision for adding two more trays should be available.

The output should be A4 sized, stapled bill It should be possible to upgrade the printer for future demands. The Future upgrade path should be clearly out. It should be possible to staple up to 50 A4 sheets for a single Telephone bill / Mobile bill including CDMA bill.

3.2 BSNL will have the right to decide the mode of printing whether continuous stationery printing or cut sheet stationery printing at no extra cost.

4. Interface - System should be easily interfaced able with current billing software (CDR). There should not be any need to modify the existing billing software and the existing print file being used for printing of telephone bills / Mobile billss should be able to print bills on laser printer. Any modification required in the print formats should have to be carried out by the vendor as part of the implementation program.

5. The system should be able to handle normal A4 size cut sheets. Any other arrangement of paper feeding which is liable to meet the desired facility schedule indicated in Para 2 may be considered.

6. The Pre-printed Stationery/Plain Stationery (Paper) used for printing should be of minimum80 gsm.

Sample testing of paper will be carried out by vendor at his own cost and BSNL will have the right to test the paper at any time during the contract. If the paper tested does not match the specification the whole printed material will be rejected and the reprint has to be carried out free of cost apart from the penalty that may be imposed for the delay as per the Clause –9 of Section–III. The pre-printing work should be free of cost and pre- printing messages can be changed by BSNL, as and when required.

7.1 BSNL will give a approximate volume of Forty six thousand impressions per month. The agreement will be for a period of one year, but purchaser reserves the right to extendable up to 180 days within financial limit not to be exceed by 25 % and mutually agreeable terms. & conditions. The lease rate quoted should be a consolidated charge per page impression cost and it should cover at least the following-i) Equipment. (Inclusive of printing system, print server, software and all other accessories like cutter, stapler etc.) ii) All consumables like paper and pre-printing, toner etc.iii) Software maintenance (Customization, Upgradation and Maintenance) iv) Service / Labour (Service Engineers)v) UPSvi) All Taxes excluding service Tax and duties including packing, transporting and delivery at the Post Office.

7.2 A) Paper and the printer should conform to the technical specifications of this tender. B) Paper quality should confirm to the technical specifications of this tender

(I.e. should meet BIS requirements IS 1848-1991-SL.17)7.3 The NAINITAL Telecom District requirement for such service is cyclic in nature. The approximate load per month is 46000 print images. This load is based on the present NAINITAL Telecom District network size including Land line + Mobile customers. The growth plan of NAINITAL Telecom District envisages an increase of 15,00 lines per annum approximately. The Bidder should be capable of handling the increased print load without affecting the print-window timings as mentioned in clause 2 / 10 of Technical Specifications mentioned in Section- V Annexure-II..

7.4 The Bidder shall provide foolproof and transparent arrangement in the system to ensure that

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all the data supplied by NAINITAL Telecom District is printed. The counter for the number of print images created by the system is also software / system controlled and counter initialization should not be possible by the Bidder ‟s operators without the prior approval of nominated officer of the NAINITAL Telecom District. This point is of utmost importance since payment to the Bidder ‟s monthly claims for the service rendered to NAINITAL Telecom District is based on the readings in the counter and fool proof and transparent arrangement shall be made by the Bidder to the full satisfaction of NAINITAL Telecom District.

7.5 The software for designing the print-image format shall be developed by Bidder free of cost. The Bidder is also responsible for marking the necessary changes to the software needed, to accommodate any changes to the print-image format as and when NAINITAL Telecom District puts forth such demand, free of cost. This does not include changes required for inclusion of Commercial advertisements at short notice of 3 to 4 days for every billing cycle.

7.6 Optionally, NAINITAL Telecom District shall opt to recover the cost of printing by soliciting commercial advertisements in the free space left at appropriate position of each Customer’s bill details/special messages without affecting the overall number of pages for a particular customer. For this Bidder shall provide facility to scan/edit/ reduce enlarge the advertisement material suitably and readjust print-format layout to suitably insert the commercial advertisement at appropriate slot at short notice for every billing cycle and such changes required are to be done free of cost by the Bidder .

7.7 ARRANGEMENT REGARDING COLLECTION OF DATA- Normally Bill Files will be up-loaded by A.O. (CDR) and A.O. (CMTS) NAINITAL to Bidder Server. If required, the Bidder will have to have Broad Band connectivity with static I. P. and he should be able to download Bill Files from NAINITAL Billing FTP Server, at No Extra Cost. Proper co-ordination would be made with concerned Billing Authority i.e. A.O. (CDR) NAINITAL for Land-Line Bills and for Mobile Bills- A.O. (CMTS) NAINITAL . For this purpose, all the days are to be considered as working days. The print-window timings set forth in clause 2/X of SECTION-V of the technical specification shall be maintained at any cost. Thus, intervening holidays/week-ends shall not affect the operations.

7.8 The BIDDER shall maintain full confidentiality of the data supplied for creating print images. Under no circumstances, the Bidder shall divulge/reveal/share such data for the purpose other than for creating print images for NAINITAL Telecom District. Any violation of this confidentiality clause may result in instant termination of the contract and Bidder shall pay liquidated damages as demanded by the purchaser i.e. NAINITAL Telecom District and NAINITAL Telecom District shall reserve the right to black list the Bidder on all India basis.

7.9 Successful Bidder shall also be under obligation to extend similar services to NAINITAL Telecom District at the same agreed rate for any other ad hoc/non cyclic requirements of NAINITAL Telecom District on priority basis, as and when such requirement arise and such request is made by NAINITAL Telecom District to Bidder . The Bidder will develop a new print image/page-layout within 48 hours from the receipt of request from BSNL NAINITAL free of cost.

7.10If the terms and conditions for printing is not met within 2 to 3 consecutive months. BSNL reserves right to terminate the contract with 30 days notice.

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SECTION VIPART I - BID FORM

Tender NO.

ToGMTD NAINITAL ,NAINITAL Telecom District, H.Q. H.Q. at Haldwani.

Dear Sir,

We have gone through the terms and conditions and enclosed a Bank Demand Draft towards the BID SECURITY for the bid, which shall be valid for 210 days from the bid opening date.

Having examined the conditions of contract and specifications including addenda No………………... the receipt of which is hereby duly acknowledged, we, undersigned, offer to the services in conformity with the said conditions of contract and specifications, made part of this bid.

We undertake, if our bid is accepted, to commence the services immediately and to complete schedule of all the services specified in the contract within the stipulated time period as specified in the contract from the date of issue of award of contract.

If our bid is accepted, we will obtain the guarantee of a Scheduled Bank for a sum not exceeding 10% of the contract value for the due performance of the contract.

We agree to abide by this bid for a period of 210 days from the date fixed for bid opening and it shall remain binding upon us and may be accepted at any time before the expiration of that period.

Until a formal contract is prepared and executed, this bid together with your written acceptance thereof in your notification of award shall constitute a binding contract between us.

Bid submitted by us is properly sealed and prepared so as to prevent any subsequent alteration and replacement.

Dated this ……………… day of _______2017 Signature ofIn capacity of

Duly authorized to sign the bid for and on behalf ………… Witness ………………………Address ……………………… ………………………….Signature ………………………

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INFORMATION ON THE BIDDER

1.Name of the Bidder Firm/Company :2.Address :

Telephone No. _________________________ :

OfficeResidence Mobile FAX

3.Address of Local Set up of Processing Equipment :OfficeResidence Mobile FAX

4. Registration particulars of the Firm/Company viz. : Proprietary, Partnership, Public Limited etc. (attach photocopy of the Certificate of Incorporation)5. Name of Proprietor/Partner/Director signing the : tender document.6. Name/Designation/Address of the Authorized : Signatory holding the Power of Attorney (if any)7.Sales Tax/VAT Registration No. (if applicable) : CST:

Service Tax Registration No. (if applicable) : ST:8.Income Tax Particulars : Permanent Account Number (PAN) :

Income Tax Clearance Certificate (latest) (attach : No.photocopy of the same) Date

Year

Name under which assessed :Income Tax Circle/District where assessed :Amount paid : Rs.

9. Details of Experience :10. Details of Technical Personnel Name Age Qualification/s

Certified that the information given above is true and if any information is found to be false or misleading the contract may be cancelled.Name:

Signature(Capacity in which signed)

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SECTION VII

PERFORMANCE SECURITY GUARANTEE (BOND FORM)

THIS DEED OF GUARANTEE MADE THIS………….DAY OF…………………2017 between the Bharat Sanchar Nigam Limited hereinafter called the “BSNL” (which expression shall unless excluded by or repugnant to the context include its successors and assignees) of one part and………..…………… hereinafter called the “Bank” (Which expression shall unless excluded by or repugnant to the context include its successors and assignees) of the other part.

Whereas BSNL accepted the tender of M/s …………… (hereinafter called the “contractor”) to offer the services to BSNL as per Tender No. .................................................................. (hereinafter referred to as the said contract)

AND WHEREAS the said contract provides that Contractor shall furnish Bank Guarantee to the extent of ten percent of the value of the contract as and by way of security for the due observance and performance of terms and conditions of the contract.

AND WHEREAS at the request of the Contractor the Bank has agreed to execute these presents.

NOW THE DEED WITNESSETH AND IT IS HEREBY DECLARED BY AND BETWEEN THE PARTIES HERETO AS FOLLOWS:1. The bank hereby irrevocably and unconditionally guarantees to the BSNL that the contractor shall

render all necessary and efficient services which may be required to be rendered by the contractor in connection with and/or for the performance of the said contract and further guarantees that the services which shall be rendered by the contractor under the said contract shall be actually performing the work required of it to the satisfaction of the BSNL and shall be free from any defects arising from faulty materials, designs and workmanship, such as corrosion of the equipment, inadequate quantity of materials, inadequate contract protection, deficiencies in Circuit Design and/or otherwise whatsoever and in the event of the contractor failing or neglecting to render necessary services as foresaid and/or in the event of the goods failing to give satisfactory performance or proving and particularly warranty clause mentioned therein, the Bank shall guarantee against any loss or damage that may be caused to or suffered by the BSNL by reason of any breach by the contractor of any of the aforesaid terms and conditions and the Bank further undertakes to pay the BSNL, such sum not exceeding Rupees………….. on demand and without DEMUR in the event of the contractor’s failure to perform and discharge the aforesaid several duties and obligations on his part to be observed and performed under the said contract and/or deficiencies and defects on the satisfactory performance of the services and equipment.

2. The decision of the BSNL as to whether the contractor failed to or neglected to perform or discharge his duties and obligation as aforesaid and/or whether the goods are free from deficiencies and defects are capable of performing the work as required and as to the amount payable to the BSNL by the Bank herein shall be final and binding on the Bank.

3. The liability of the bank under this Guarantee shall be as of principal Debtor.

4. The Guarantee herein contained shall remain in full force and effect during the period that would be taken for performance of the aforesaid terms of the said contract and it shall continue to be enforceable 36 (Thirty Six) Months after the services have been rendered and completed, all the dues of the BSNL under or by working of the said contract have been fully paid and is certified by the BSNL that the terms and conditions of the said contract have been fully and properly carried out by the said contractor and a “No Demand Certificate” submitted to this effect by the

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contractor.

5. The bank further agrees that the Guarantee herein contained shall remain in full force and effect for a period of thirty six months from the date hereof and also that the extension of the Guarantee will be provided for by the Bank for such period beyond the said period of thirty six months as the BSNL may feel necessary in this behalf provided further that if any claim accrues against the bank before the expiry of the said period of thirty six months or an extension thereof, the same shall be enforceable against the bank notwithstanding the fact the same is enforced after the said period of thirty months or any extension thereof.

6. The Guarantee herein contained shall not be affected by any change in the constitution of the contractor or the bank and shall be a continuing one.

7. The BSNL has fullest liberty without affecting the Guarantee to postpone for any time and from time to time any of the powers exercisable by it against the contractor and either reinforce or forbear any of the terms & conditions of the said contract and Bank shall not be released from its liability under this Guarantee by any exercise by the BSNL of the liberty with reference to the matter referred aforesaid or by reasons of time being given to the contractor or any other forbearance, act or omission on the part of the BSNL or any indulgence by the BSNL to the contractor or any other matter or thing whatsoever which under the law relating to sureties shall, but for this provision, have the effect of so releasing of from its such liability.

8. The Bank undertakes not to revoke this Guarantee during its currency except with the previous consent of the BSNL in writing.

9. NOTWITHSTANDING anything contained herein before, our liability under this guarantee is restricted to Rs…………..(in words) Rupees …………………………… Our guarantee shall remain in force till (date to be mentioned). Unless a demand in writing for a claim under this guarantee is lodged with us on or before……………(date should be mentioned), all your rights under this guarantee shall be forfeited and we shall be released and discharged from all liabilities there under.

IN WITNESS THEREOF the parties have executed these presents the day and year hereinabove written.

Signed and Delivered by the Attorney for and on Signed and Delivered by the Attorney for and onbehalf of the Bank in the presence of: behalf of the Bank in the presence of:

1. _____________________ 1. _____________________

2. _____________________ 2. _____________________

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Performa for Letter of Authorization For Attending Bid Opening

Subject : Authorization for attending the bid opening on in the tender of GMTD NAINITAL for Heavy Duty Printing Solutions for Printing Telephone and Mobile Bills on behalf of ……………………………………

Following persons are hereby authorized to attend the bid opening for the tender mentioned above on behalf of _____________________________(Bidder) in order of preference given below.

Order of preference Name Specimen Signature

I

II

Alternate Representative _____________________

Signature of Bidder OrOfficer authorized to sign the bid on behalf of the Bidder

Note:1. Maximum of two representatives will be permitted to attend bid opening. In cases where it is

restricted to one, first preference will be allowed. Alternate representative will be permitted when regular representative are not able to attend.

2. Permission for entry to the hall, where the bids are to be opened, may be refused in case the authorization as prescribed above is not received.

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PRE-STAMPED RECEIPT

FOR REFUND OF BID SECURITY

Received with thanks from Accounts Officer (Cash), BSNL, O/o GMTD NAINITAL , Telecom District NAINITAL ,

a sum of Rs ) towards the refund of bid

security paid in respect of the Tender for Heavy Duty Printing Solutions for Printing Telephone

Bills and Mobile Bills at NAINITAL against tender No. .........................................................

Date: Signature of Contractor (On One-Rupee Revenue Stamp

Note: Bid Security will be returned to unsuccessful Contractors only after finalization of the tender.

Name & Address: ________________________________________________________________________

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SECTION VIIIClause by Clause Compliance (To be enclosed to the bid)

Commercial Part: The commercial aspects of the Bids as given in the table below is only for the purpose of preliminary check. However, detailed evaluation will be carried out as per the terms and conditions in the tender documents. Please note that, use blue/ black ink for writing “Complied” and red ink for writing “Not Complied” in the appropriate column. Please also give in your numbered bid the relevant reference for the item asked for.

Sl No.

Description Where given in the bid

Complied/Not complied

Deviation where given

1 Complete Bid Document duly stamped and signed by the Bidder

2 Cost of Bid Document3 Bid Security furnished in accordance with clause

10 of Section II.4 Attested photocopy of PAN & Current IT

return form5 Balance sheet and Profit and Loss Account

duly certified by CA in support of Turnover Last three Financial Year.

6 a. Three similar completed works each costing notless than the amount equal to 40% of the estimated cost. Or

b. Two similar completed works each costing not less than an amount equal to 50% of the estimated cost. Or

c. One similar completed work costing not less than the amount equal to 80% of the estimated cost. Experience certificate should be issued by officer not less than JAG or equivalent level

7 List of qualified staff to handle the job.8 Document of registration of the firm/company9 Company Profile10 Copy of partnership deed/ Memorandum

of understanding (If applicable)11 Valid original Solvency Certificate of Rs.

2,00,000/- of any nationalized Bank issued not before one year

12 SubmitValid Sales Tax/VAT Registration Certificate and Clearance Certificate

13 Copy of Service Tax Registration Certificate issued by Central Excise/Custom Dept

14 EPF registration certificate15 Technical Details of the computer system and

printing system offered as per Section Annexure

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I&II of Section-V16 Specimen of paper/printed Bill16 Pre-stamped Receipt (for refund of Bid Security).17 Performa for Letter of Authorization for

attending the bid opening18 A Certificate , that there are no relatives in BSNL19 A certificate, that the firm/bidder not

blacklisted/debarred from participating in tender anywhere in India.

COMPLIANCE STATEMENT 1. The compliance statement should be unambiguous and firm.2. Any wrong/ambiguous statement in the compliance statement may lead to rejection of the offer.I/We have understood the scope of work, terms, conditions and technical specifications. I/We also agree with all the clauses in the NIT.

Signature & Seal of bidder

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SECTION IXPRICE SCHEDULE

(Financial BID)

(A)Printing of Telephone bills

SL Descriptions/Specifications ApproximateMonthly quantity

Unit Unit Price per Image in Rs.

1

Cost of printing per Telephone Bill per A4 page (both sides) on paper of 80 GSM with multi colour printing technology with resolution of 1200 dpi for pre-printed image and 600 dpi for Black colour for variable data printing (inclusive of the cost of stationery)

31000Per

Image

In figures…………………

In words ……………………

2

Cost of printing additional sheet per A4 page per image (one side) on paper of 80 GSM with Black colour with resolution of 600 dpi (inclusive of the cost of stationery) with printing of advertisement in the open space

15000Per Print

Image

In figures……………………

In words ……………………

Grand Total

(B) Post printing operation

S N Item Detail Approximatemonthly quantity

Unit Unit Price per bill in Rs.

1 Cost of sorting, folding and stapling of per bill

31000 Per bill In figures……………………….

In words ……………………

Offered rates are valid for a period of 180 days from the date of opening of the bid.* The above rates are including the material & services and are also inclusive of Excise Duty, Sales

Tax/VAT, Work Contract Tax (if applicable), Octori & other duties, levies, insurance, labour, transportation etc, but excluding Service Tax which will be separately shown.

Signature of Bidder

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Agreement

This Agreement is made on the --/--/2017 between the General Manager Telecom NAINITAL acting through Bharat Sanchar Nigam Limited, (BSNL, a Government of India Enterprise), a company registered under the Companies Act 1956 having license to provide all types of services of telegraph and having its registered office at 5th floor, Sanchar Bhavan, 20, Ashoka Road, New Delhi – 110001 and corporate office at Statesman House, B-148, Barakhamba Road, New Delhi – 110001 (hereinafter referred to as GM Telecom NAINITAL ) on one part and ------------------------------------------------------------------------------------------------------------carrying on business under the name and style as above, a registered Company (hereinafter referred to as the contractor) on the other part.

Whereas GM Telecom, NAINITAL invited open tender and the contractor offered for Heavy duty printing solution and telephone and mobile bills in NAINITAL Telecom district.

And whereas GM Telecom NAINITAL has accepted the offer on the terms and conditions of the tender and subsequent clarifications hereinafter mentioned in the tender document no. ........................................................ issued by AGM (Plg) O/o GMTD , NAINITAL .

Now therefore it is hereby agreed by and between the parties as follows.

For and on behalf of BSNL Seal and Signature of the

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1) The agreement will remain in force from ----/----/2017 for one year.2) All the terms and conditions mentioned in the tender documents, its Annexures and

subsequent clarifications mutually agreed upon and those given in advance letter of indent are binding on this contract. The contractor is bound to comply with the orders placed by NAINITAL Telecom in full, irrespective of quantities mentioned in the tender notice.

3) The contractor shall not transfer or sublet the contract without previous consent, in writing of the Principal General Manager Telecom NAINITAL .

4) The contractor has paid security deposit in form of Bank Guarantee for Rupees ---------------------------------------------------------------------------------------------------BG No.-------------------------

5) No one connected with or in the employment of department of Telecommunication shall be admitted by the contractor as partner or shall have any interest in this contract.

6) TERMINATION OF CONTRACT:-

The GMTD NAINITAL shall be at liberty to terminate this agreement at any time by giving notice in writing without assigning any reasons in accordance with the terms & conditions mentioned in the Tender Document.

The GMTD NAINITAL shall be free to take action against contractor for the payment of dues. In events of the contractor being adjudged insolvent or receiving any other order made against them under the insolvency Act or in case the contractor is a company or society, then in the event of passing of any resolution or appointment of a professional/official liquidator appointed or making of an order for winding up whether voluntary or otherwise or in the event of the contractor failing to comply with any of the conditions herein specified the G.M.T.D. NAINITAL , in addition to his other rights and powers, shall have the right and power to terminate the contract without previous notice, in such event, the G.M.T.D. NAINITAL , may at the risk and on account of the contractor make such arrangements as the thinks fit. The contractor shall forthwith make over to the G.M.T.D. NAINITAL or his representative all the Govt. Property lying with him.

The BSNL shall not be responsible for any other loss, damages etc. sustained by the contractor by reason of having purchased or procured any accessories or entered into an agreement or made any advance on account of or with a view to supply the prescribed material to NAINITAL Telecom as per the agreement to the said contractor or his heirs and legal representatives, as a result of the termination of the contract. The BSNL shall be free to take due action the appointment of new contractor during period under notice. On receipt of the termination notice, BSNL property whatsoever lying with the contractor shall be made over by the contractor to the G.M.T.D. NAINITAL or his representative within seven days of the notice period. If the contractor fails to do so within the specific time, the GMTD NAINITAL or his representative will have the right to charge to the contractor an amount equal to the costs of the materials ect. Which will be determined by GMTD NAINITAL or his representative and his decision in this regard shall be final and binding on the contractor.7) Any sum money due or payable to the contractor including the security deposited may be appropriated by BSNL and set off against any claim of the BSNL for the payment of money arising out of or under this contract made by the contractor with BSNL.8) The contractor shall be paid the appropriate rates specified by him in the tender submitted & approved by this office, which is mentioned in Annexure to this contract

For and behalf of Seal and SignatureBHARAT SANCHAR NIGAM Ltd. of the Contractor

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9) The approved rates as under in respect of Heavy Duty Printing in NAINITAL Telecom both in figures & words against items shown in the tender submitted shall hold good for the entire quantity of handware/software offered by the contractor under the contract and no revision of rates due to market fluctuations or increase in govt. Taxes for whatsoever reasons be allowed for such quantities.10) Rate :- 10.1 LIQUIDATION DAMAGES :-

SL Descriptions/Specifications ApproximateMonthly quantity

Unit Unit Price per Image in Rs.

1

Cost of printing per Telephone Bill per A4 page (both sides) on paper of 80 GSM with multi colour

printing technology with resolution of 1200 dpi for pre-printed image and 600 dpi for Black colour for variable data printing (inclusive of the cost of stationery)

Per Print

Image

In figures…………Ps. in wordsOnly___________Paise

2

Cost of printing additional sheet per A4 page per image (one side) on paper of 80 GSM with Black colour with resolution of 600 dpi (inclusive of the cost of stationery) with

printing of advertisement in the open space

Per Print

Image

In figures…………Ps. in wordsOnly___________Paise

10.2- the Contractor shall obtain a certificate regarding printing of bills and dispatch of the bills by the official in-charge of the work and submit it along with the claim. A copy of the same certificate shall be available with NAINITAL Telecom.10.3- In case of deficiency of service such as wrong input of data, not printing and enclosing STD/ISD and „9‟ level details, Printing or wrong charges etc, the omission has to be rectified at the cost of the Contractor within two days from the date of pointing out the deficiency. If not done within two days, a penalty of 2% of total value of the work for which deficiency is found will be charged for every day of delay. For non-supply even after 15 days, no amount will be paid for those works done wrongly/incompletely.10.4- However, in case of delay, penalty will imposed as per clause of 9&10 of section III of Tender documents.10.5- Service shall be performed by the contractor in accordance with the time schedule specified by GMTD NAINITAL in its contracts. In case the same is not completed in the stipulated period, GMTD NAINITAL reserves the right either to short close/cancel this contract and or recover liquidated damage charges. The cancellation/short closing of the contract shall be at the risk and responsibility of the contractor and GMTD NAINITAL reserves the right to purchase balance unsullied item at the risk and cost of defaulting vendors.

11) IMPORTANT CLAUSE:- If the contractor fails to carryout any of the accepted work, his contract as a whole shall be terminated his security deposit shall be forfeited. In addition to this, he will be blacklisted and debarred from the participation and acceptance of any of the future tender or tenders in process of finalization for the entire NAINITAL Telecom.

For and behalf of Seal and Signature

BHARAT SANCHAR NIGAM Ltd. of the Contractor

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12) Arbitration:a. In the event of any question, dispute or difference arising under this agreement or in connection therewith except as to matter the decision of which is specifically provided under this agreement, the same shall be referred to the sole arbitration of The General Manager, NAINITAL or in case his designation is changed or his office is abolished then in such case to the sole arbitration of the officer for the time being entrusted whether in addition to the functions of the Chief General Manager UAL Telecom Circle Dehradun or by whatever designation such officer may be called (hereinafter referred to as “The said officer”) and if the Chief General Manger UAL Telecom Circle or the said officer is unable or unwilling to act as such, to the sole arbitration of some other person appointed by the Chief General Manager or the said officer. The arrangement to appoint an arbitrator will be in accordance with the Arbitration and Conciliation Act 1996. There will be no objection to any such appointment that the arbitrator is a BSNL servant or that he has to deal with the matter to which the agreement relates or that in the course of his duties as BSNL Servant he has expressed views on all or any of the matter under dispute.b. If however the arbitrator is a BSNL servant, he will be one who had an opportunity to deal with the matter to which the agreement relates or that in course of his duties, as a BSNL servant, has expressed views on all or any of the matters in dispute or in differences. The award of the arbitrator shall be final and binding on the parties. In the event of such arbitrator to whom the matter is originally referred, being transferred or vacating his office or being unable to act for any reasons whatsoever, such Chief General Manager or the said officer shall appoint another person to act as arbitrator in accordance with terms of the agreement and the person so appointed shall be entitled to proceed from the stage at which it was left out by his predecessors.c. The Arbitrator, may, from time to time, with the consent of all the parties, enlarge the time for making and publishing the award. Subject to the aforesaid provisions of the Indian Arbitration & Conciliation act 1996 and the rules made there under, any modification thereof for the time being in force shall be deemed to apply to the arbitration proceedings under this clause.d. The venue of the arbitration proceeding shall be the office of the Chief General Manager, UAL Telecom Circle or such other places as the arbitrator may decide.e. Upon every and any reference as aforesaid, the assessment of cost and incidental expenses in proceeding for the award shall be at the discretion of the arbitrator. Arbitration shall be the place from which the acceptance note is issued or such other place as the arbitrator at his discretion may determine.f. Any notice requiring to be served upon the contractor under any provisions herein shall be deemed sufficient if addressed to their usual or last known address and it shall be the responsibility of the contractor to keep the office properly informed of his address.

13) All deviations in the tender terms and conditions, which are mutually agreed, shall be binding on the both parties.

14) Payment Terms are as per the clause of 27 of section III as per Tender Documents except clause 27.1. In clause of 29.1 is, the bills may be submitted to the AO(TR-Computer) for Land Line and AO (CMTS) for Mobile.In witness thereof the parties to this agreement have herein to set and subscribe their respective hands the day and the year herein above first written.

For and behalf of Seal and SignatureBHARAT SANCHAR NIGAM Ltd. of the Contractor

Name ------------------------- Name -------------------------