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BEYOND SCREEN UX for the Internet of Things
UX New Zealand | October 2015
Chris JacksonService Innovation Director DNA www.dna.co.nz www.northwards-design.co.uk @northwardsdsSlide deck on Slideshare
I HAVE A DREAM.
CHIPBOARDS OF ALL COLOURS PLAY
TOGETHER.
COMPANIES COLLABORATE IN
NEW WAYS.
APPLICATIONS & OPERATING SYSTEMS
DON’T MATTER.
I NEED YOU. (CRAZY FOOLS)
WHAT IS THE INTERNET OF THINGS?
“The internet of things is a global network of computers, sensors and actuators connected through internet protocols.” Cuno Pfister: Getting Started with the internet of things
THE INTERNET OF THINGS.
EXAMPLES.
WE’RE CONFUSED ABOUT THE DIFFERENCE BETWEEN THE INTERNET OF THINGS AND ‘SMART’.
Sensors/Actuators Markers
Consumer Interface
Is it iot? No
No
No
Yes
No
No
No
Yes
Yes(eg; wearables)
Yes
Yes(eg; bergcloud)
Yes
What is it then? Apps Hardware Middleware
API(Developer interface)
Cloud service
Local data collection(Mobile or gateway)
Automation(Industrial or
otherwise)
source: @iotwatch
WHERE ARE WE IN THE IOT TIMELINE?
WHAT AM I LEARNING?
HEADLINEBody copy
IOT WGTN.
DEVELOPERS. DEVELOPERS. DEVELOPERS.
UNCLEAR VALUE PROPOSITIONS.
SMALL TEAMS LOCATED
GLOBALLY.
HEADLINEBody copy
WE DON’T KNOW WHAT WE’RE DOING.
HEADLINEBody copy
IT’S HARD.
PEOPLE
SYSTEM
PRODUCT
SERVICE
IOT
SOFTWARE DATA
HARDWARE DESIGN
DESIGN
ʭ Service ʭ UX ʭ Industrial ʭ Graphic
HARDWARE
ʭ Materials ʭ Manufacturing ʭ Logistics ʭ Certification
SOFTWARE
ʭ Code Everywhere ʭ Across Everything
DATA
ʭ Security ʭ Privacy ʭ Sensemaking
HEADLINEBody copy
TEAMS NEED TO OWN THE UX.
UXA person’s perception and responses that result from the use or anticipated use of a product, service or system.– ISO 9421
UX FOR IOTIs the person’s perception and responses that result from the use or anticipated use of the product, service and system.
WHY ELSE IS UX FOR IOT DIFFERENT?
EXPERIENCE CAN BE IN THE SERVICE.
IT’S NOT THE INTERNET.
NO COMMON STANDARDS.
INTEROPERABILITY.
INTERUSABILITY.
WHAT ARE THE OTHER OPPORTUNITIES BEYOND SCREEN?
VUI.
SIRI, CORTANA, OK GOOGLE.
WEARABLES.
KEEP IT SIMPLE, KIRK OUT.
TANGIBLE INTERACTIONS.
DIALS.
SWITCHES.
SURFACES & TEXTURES.
LANDSCAPE CAMERA.
JAWBONE.
GESTURAL INTERFACES.
PROJECT SOLI.
NEST PROTECT.
HOW CAN YOU HELP MAKE MY DREAM COME TRUE?
GET INVOLVED & START PLAYING.
HELP YOUR COMPANY DO A PROJECT.
ATTEND A MEETUP, HACKATHON OR JAM.
WHY SHOULD YOU CARE?
HEADLINEBody copy
IT’S COMING.
MORAL OBJECTS, SERVICES & EXPERIENCES.
HE TANGATA. HE TANGATA. HE TANGATA.
“If we don’t stitch connected devices together properly, there’s a real danger that the real world will become more difficult to use and more obstructive to our daily tasks than helpful.” Clare Rowland Designing Connected Products, O’Reilly
THANK YOU.
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