Beyond Agile: Self-Organisation for Tech Teams

AGILITY COACHING TEAM

BEYOND AGILE SELF-ORGANIZATION FOR TECH TEAMS

16 countries3 fulfillment centers16+ million active customers2.2+ billion € revenue 2014135+ million visits per month9.000+ employees

@tobiasleonh @katarinamatthesTobias Leonhardt Katarina Matthes

BEYOND IN BETWEEN

Feedback Door

ZalandoTechnology

AGILITY COACHING

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Scaling

Self-Organization

Agile

AGILITY COACHING

Drivers

“Nobody is doing something on topic A12”

“How can you help with it?”

“Oh, no. This isn’t part of my job.”

A group of cells working together to carry out

certain common functions form a tissue

+ a group of tissues working together to carry

out certain common functions form an organ

+ a group of organs working together to carry

out certain common functions is an organ

system

+ a group of organ systems working together

to carry out certain common functions is an

organism

Holon &Holarchic

Collective Intelligence

increasing complexity

fast changing environments

innovation as a must

hire skilled talent

use collective intelligence

How about you?

Principles

1. Just do it [consent decision making]

2. Be free to do it [role autonomy]

3. Everybody is a leader [distributed leadership]

History

personal organisational

Integral Theory

myself

weHolacracy®

Sociocracy

Agile & Lean

Practice

“Valley of Tears”

Kickoff Workshop

Purpose & Vision Distributed Leadership Framework

PURPOSEAUTONOMY

MASTERY

RADICAL AGILITY

Roles 1.0

OKRs

Roles 2.0

Workgroups

CH

AN

GE

CU

RV

ETEAM DEVELOPMENT

Facilitator Transparency

Governance Meeting

Operational Sync Meeting

Special Topic Meeting

Purpose

Autonomous Roles Tension

What?

How?Proposal

DISTRIBUTED LEADERSHIP FRAMEWORKfor Self-Organisation

Hierarchy of Roles

FacilitatorTransparency Representative

KPI ManagerOKR ExpertDocu Expert

Team Work OrganizerTeam Ambassador

Acquisition ManagerBacklog ManagerPortfolio Manager

Communication ExpertOnboarding Support

Process Management CoachProcess Model Designer

Process Monitoring DesignerPMT Admin

ZMON AdminAnalyst

Project Coordinator Monitoring ContinuityProject Coordinator App Monitoring

Project Coordinator Monitoring SummaryProject Coordinator Modular MonitoringProject Coordinator Same Day Delivery

Roles of a Circle

A“Role” is an organizational construct with a descriptive name and one or more of the following:

● (a) a “Purpose”, which is a capacity, potential, or unrealizable goal that the Role will pursue or express on behalf of the Organization

● (c) one or more “Accountabilities”, which are ongoing activities of the Organization that the Role will enact.

Helper / Governance Meeting - Visualisation

Mental Model

GreenValue-driven, Relationships over OutcomesCommunity, Culture, FulfillmentEmpowerment, ParticipationStakeholder Perspective

OrangePredict & Control, Management by ObjectivesIndividualism, Performance, CompetitionProfit & Growth OrientationShareholder Perspective

RedCommand & Control Formal Top-Down HierarchiesRigorous processes Stability & Continuity as core values

Sense & Respond

Predict & Control

Our Teal MindSet

● Think in being effective according to the purpose(not being efficient in your tasks)

● Focus on the "Now" and a concrete "Next Step" (instead of predict / foretell / prophesize outcomes and make big plans)

● Think which role is accountable(not which qualified resources are available)

● Focus on a workable solution for a current issue / tension(not a perfect solution and "what if" question)

● Be curious to let “reality” give you feedback and change based on this(not be fearful of failing and plan and act only for safe environments)

● Adapt immediately when you sense a tension(instead of pushing things towards a predefined plan)

Outlook

we will see...

...more subsets & variances of selforg systems

...what now is a USP will become disruptive

...selforg everywhere

Learnings

A. Holacracy® is not enough

B. You can start with a subset

C. “Leads first” works best

D. Align your environment carefully

E. Stick to the framework

Needs

1. someone with 1st hand experience

2. a strategic investment

3. the will to make it

4. connect

ConnectPractice 1

Which reaction could you observe

within you after this talk? (2 min.)

i.e. surprise, scepticism, excitement, denial,

confusion, aha-effect, ...

Sharing

ConnectPractice 2

Which chances and risks do you see in

self-organization? (3 min.)

Sharing

Alignment(Q & A)

How about you?

Thanks

Contribution of the audience

Sharing Which reaction

could you observe

within you after this

talk?

SharingChances

Risks

Which chances and risks do

you see in self-organization?

Teal Networks

http://discourse.reinventingorganizations.com

http://www.meetup.com/de/Self-Orga-Berlin/

CreditsMentalModelfrom https://www.linkedin.com/in/peterjgreenhttps://vimeo.com/121517508