Beyond "2.0“ Evolving to the Next Level of Amazing Library Service Cliff Landis, Web Services Librarian Georgia State University http://clifflandis.net/
Beyond "2.0“ Evolving to the Next Level of Amazing Library
Service
Cliff Landis, Web Services LibrarianGeorgia State University
http://clifflandis.net/
http://www.flickr.com/photos/19553693@N00/273269366/
http://www.flickr.com/photos/90646759@N00/1149873101
It’s not enough to just create an account.
http://www.flickr.com/photos/37912374670@N01/2460452288
It’s not enough to shove your bad services into a new place.
What were you thinking?http://www.flickr.com/photos/80039525@N00/538900892
Why do you use emerging technologies in your library?
•Because everyone else is doing it•Outreach•Service
Why do you use emerging technologies in your library?
http://www.flickr.com/photos/74128681@N00/2349370490
The librarian approaches to new ideas…
The Planning ApproachTakes too long; jump through hoops;
eventual success or failure
The Committee ApproachExploit the “What If” weakness and DESTROY!!!http://www.flickr.com/photos/49503180328@N01/2299526206
The Evolving LibraryTry, assess, reflect…Try, assess, reflect…Repeat ad victorium
Action Steps
www.flickr.com/photos/30352125@N00/616638903
TryYoda was wrong…
www.flickr.com/photos/45082883@N00/223839049
Be fast
www.flickr.com/photos/96586445@N00/89773667
Be human
http://www.flickr.com/photos/35034353562@N01/1390012980
Don’t over-plan
www.flickr.com/photos/66615882@N00/2208227079
AssessDo you like me?
Yes
No
Maybe
www.flickr.com/photos/14516334@N00/286709039
You can’t measure progress without
measuring
Write assessment into your plans
http://www.perpetualkid.com/index.asp?PageAction=VIEWPROD&ProdID=2534
Get user feedback (and use it)http://www.flickr.com/photos/17671297@N00/1781605101
Write a 3-Minute Plan
Reflect
www.flickr.com/photos/80829337@N00/225225979
http://www.flickr.com/photos/79359251@N00/2593538987
BE WILLING TO FAIL. Not every idea can succeed.
Think back to your most amazing user experience… What made it special?
http://www.flickr.com/photos/34427466731@N01/2144933705
KEEPING UP WITH CHANGE
http://www.flickr.com/photos/71038389@N00/2337307518
http://www.educause.edu/Resources/ECARStudyofUndergraduateStuden/217333
FINAL THOUGHTS
www.flickr.com/photos/29647247@N00/111851351
Be willing to do the work
http://www.flickr.com/photos/44124404848@N01/992938851
Evolution will take care of the bad ideas.
http://www.flickr.com/photos/35034347820@N01/172257764
Create a Culture of Innovation
Create a culture of
innovationwww.flickr.com/photos/21745851@N00/389396046
http://www.flickr.com/photos/39039882@N00/22778226