Bethany Brief A publication for residents, staff & friends of Bethany Home & Bethany Meadows Spring / Summer 2013 We have had a year like no other imagina- ble. Change occurred in the accounting and nursing programs, up- dating to electronic records. The payroll system, phone sys- tems, employee bene- fits programs, and 401K providers also experienced change. Main Street and all-new Betha- ny Home Brandon opened August 2012. Residents, staff and members of the community are taking full ad- vantage of all the new amenities. The swimming pool, Grandma’s Deli, First National Bank of Sioux Falls, general store, and wellness areas are successful. People love our new home: the large rooms, private bathrooms and showers, the spa tubs, living room fireplaces and kitchens. It feels like home and not an institution. Bethany has recently been recog- nized for achievement in more than one way. First, our building project re- ceived national recognition and was awarded USDA/Rural Development’s “Certificate of Achievement”. Bethany was also honored by the Brandon Val- ley Area Chamber of Commerce as the “Business of the Year” for 2012. God has abundantly blessed our ministry and our mission. Through the change, our Bethany management team, super- visors, and employees’ “can do” atti- tude encouraged everyone to worked tirelessly to assure residents were cared for. They deserve our deepest thanks and appreciation. Now that our new “Main Street” and Nursing Home are open, we are adjust- ing to new surroundings and finding new ways offer new services, and bet- ter meet the needs of those we serve. Bethany Home Sioux Falls (BHSF) is converting rooms for private occupan- cy. There are now 16 assisted living apartments; with this addition, BHSF can serve the full continuum of care. Renovations are nearly complete on our last Bethany House; now, Bethany owns 11 homes serving independent seniors in Sioux Falls. Bethany Home Brandon can serve two assisted living residents, allowing spouses of skilled residents to stay with their loved ones or residents that have improved from skilled rehab to be able to stay in our new home. At Bethany Meadows, construction has begun on our 40 th Garden Home unit. More than 160 “Wellness Mem- bers” are taking part daily in water aer- obics and wellness exercise with state- of-the-art exercise equipment and clas- ses. A certified message therapist pro- vides services to residents, families, staff, and the community. Our new general store, staffed by resident volun- teers, offers the essentials as well as candy, cards, flowers, clothing and jewelry. Visitors, residents and staff regularly dine and snack at “Grandma’s Deli”, where there’s something differ- ent to eat each day (soup, sandwiches and “raspberry chocolate chunk” ice cream are favorites). First National Bank is open for our residents and staff and business is growing. Today Betha- ny cares for 260 residents and Bethany employs more than 280 caregivers. As you can tell, we are very busy. With all of our change, all of our growth, and all of our new services, one thing holds true. Our residents al- ways come first. We are here because we serve them. God has given us a ministry of taking care of people and we do that every day, “Caring for the Body and the Spirit”. BETHANY’S RESIDENTS COME FIRST AS WE GROW TO MEET THEIR NEEDS BY DENNIS SEVER, CEO & ADMINISTRATOR at BETHANY HOME BRANDON ▲Physical Therapist Julie Fods works with an outpatient client, Carol Archer, at Bethany Home Brandon. Using the fitness center? Water aerobics, yoga, or zumba? Physical / Occupational Therapy? Massage Therapy? Are you interested in... Bethany in Sioux Falls & Brandon offer rehabilitation services. Call 582-5200 or 338-2351. For more information regarding the wellness center, call Wellness Director Sami Parks at 582-5240.
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Bethany Brief A publication for residents, staff & friends of Bethany Home & Bethany Meadows Spring / Summer 2013
We have had a year
like no other imagina-
ble. Change occurred
in the accounting and
nursing programs, up-
dating to electronic
records. The payroll
system, phone sys-
tems, employee bene-
fits programs, and
401K providers also experienced
change. Main Street and all-new Betha-
ny Home Brandon opened August
2012. Residents, staff and members of
the community are taking full ad-
vantage of all the new amenities. The
swimming pool, Grandma’s Deli, First
National Bank of Sioux Falls, general
store, and wellness areas are successful.
People love our new home: the large
rooms, private bathrooms and showers,
the spa tubs, living room fireplaces and
kitchens. It feels like home and not an
institution.
Bethany has recently been recog-
nized for achievement in more than one
way. First, our building project re-
ceived national recognition and was
awarded USDA/Rural Development’s
“Certificate of Achievement”. Bethany
was also honored by the Brandon Val-
ley Area Chamber of Commerce as the
“Business of the Year” for 2012. God
has abundantly blessed our ministry
and our mission. Through the change,
our Bethany management team, super-
visors, and employees’ “can do” atti-
tude encouraged everyone to worked
tirelessly to assure residents were cared
for. They deserve our deepest thanks
and appreciation.
Now that our new “Main Street” and
Nursing Home are open, we are adjust-
ing to new surroundings and finding
new ways offer new services, and bet-
ter meet the needs of those we serve.
Bethany Home Sioux Falls (BHSF) is
converting rooms for private occupan-
cy. There are now 16 assisted living
apartments; with this addition, BHSF
can serve the full continuum of care.
Renovations are nearly complete on our
last Bethany House; now, Bethany
owns 11 homes serving independent
seniors in Sioux Falls. Bethany Home
Brandon can serve two assisted living
residents, allowing spouses of skilled
residents to stay with their loved ones
or residents that have improved from
skilled rehab to be able to stay in our
new home.
At Bethany Meadows, construction
has begun on our 40th Garden Home
unit. More than 160 “Wellness Mem-
bers” are taking part daily in water aer-
obics and wellness exercise with state-
of-the-art exercise equipment and clas-
ses. A certified message therapist pro-
vides services to residents, families,
staff, and the community. Our new
general store, staffed by resident volun-
teers, offers the essentials as well as
candy, cards, flowers, clothing and
jewelry. Visitors, residents and staff
regularly dine and snack at “Grandma’s
Deli”, where there’s something differ-
ent to eat each day (soup, sandwiches
and “raspberry chocolate chunk” ice
cream are favorites). First National
Bank is open for our residents and staff
and business is growing. Today Betha-
ny cares for 260 residents and Bethany
employs more than 280 caregivers.
As you can tell, we are very busy.
With all of our change, all of our
growth, and all of our new services,
one thing holds true. Our residents al-
ways come first. We are here because
we serve them. God has given us a
ministry of taking care of people and
we do that every day, “Caring for the
Body and the Spirit”.
BETHANY’S RESIDENTS COME FIRST AS WE GROW TO MEET THEIR NEEDS
BY DENNIS SEVER, CEO & ADMINISTRATOR at BETHANY HOME BRANDON
▲Physical Therapist Julie Fods works with an outpatient client, Carol Archer, at Bethany Home Brandon.
Using the fitness center?
Water aerobics, yoga, or zumba?
Physical / Occupational Therapy?
Massage Therapy?
Are you interested in...
Bethany in Sioux Falls & Brandon offer rehabilitation services. Call 582-5200 or 338-2351.
For more information regarding the wellness center, call Wellness Director Sami Parks at 582-5240.
Bethany
Home Sioux
Falls is now
licensed for
assisted living
care and ser-
vices! By add-
ing assisted
living to our
scope of ser-
vices, we are
able to pro-
vide the full
continuum of care at Bethany Home
Sioux Falls. This includes independent
living through our Bethany Houses,
assisted living care, and short and long
-term skilled nursing care and/or rehab
services. We are pleased to be able to
provide this continuum for our resi-
dents as it gives them, and their fami-
lies, peace of mind through knowing
that Bethany can meet any care need at
any time.
Assisted living comprises one of the
four resident neighborhoods housed
within Bethany Home Sioux Falls. The
other neighborhoods fall under the um-
brella of nursing home care with one
neighborhood specializing in long-
term care, another in memory care, and
the other in short-term skilled nursing
and rehab care and services. Each of
our four neighbor-
hoods has its own
experienced RN man-
ager serving as the
“Neighborhood Lead-
er”. Their job is to
ensure that resident
care is delivered ac-
cording to the highest
standards while up-
holding our commit-
ment to quality of life.
The Neighborhood
Leader is also respon-
sible for ensuring
staff satisfaction by
providing ongoing
training, coaching,
scheduling consistency, and praise in
order to build employee confidence in
their work performance and their com-
mitment to our residents.
Since implementing the Neighbor-
hood Leaders along with other process
improvements, we have seen fantastic
outcomes in satisfaction rates and
quality indicators. The proof is in the
numbers, including our resident fall
rate lowering to 3% and pressure ulcer
rates decreasing to 2%. Low rates like
these mean that our employees are do-
ing a phenomenal job with their care
giving, preventative interventions, and
overall attentiveness to our residents.
Quality of life at Bethany Home
Sioux Falls is not only measured by
clinical indicators but also by resident
satisfaction. We value our residents’
feedback and comments regarding
their level of satisfaction with the qual-
ity of life they feel they have at Betha-
ny. Overall, our residents tell us that
we are doing a “very good” job in
meeting their needs and wishes. We
have acted on our residents’ sugges-
tions and added a weekly pizza party
as well as incorporated some of their
favorite recipes into the menu; expand-
ed the activity schedule to include a
weekly casino night and Sunday mat-
inees; and created new dining spaces
for a more homelike dining experience.
Privacy is another key component
to enhancing the quality of life for our
residents at Bethany. Now that we
have split our campus, all of our resi-
dents have access to a private room. As
a result, our residents are enjoying the
additional space a private room offers
by bringing in home furnishings, set-
ting up work areas for hobbies, and/or
adding a dorm refrigerator for personal
snacks or entertaining. Our mainte-
nance employees are sprucing up the
rooms with newly textured ceilings,
fresh paint, and by updating light fix-
tures for a more homelike environ-
ment.
Great things are happening at Beth-
any thanks to the hard work and dedi-
cation of our wonderful staff! It is in-
spiring to see our residents and fami-
lies enjoying the benefits of the chang-
es that have been made so far. Our fu-
ture is bright and we look forward to
more exciting changes to come as we
make plans to remodel; continue to
implement processes for clinical im-
provements; and most importantly…
listen to our residents suggestions and
desires for the creation of a comforta-
ble home that meets their idea of qual-
ity of life.
BETHANY HOME SIOUX FALLS NOW OFFERS FULL CONTINUUM OF CARE
BY DEBORAH HERRBOLDT, ADMINISTRATOR AT BETHANY HOME SIOUX FALLS
One theme of this newsletter is
“change.” As a Bethany board mem-
ber, and now the president of the Beth-
any board, I have seen the organization
go through a lot of change in the past
few years. Some of those changes
have been easy, and many have been
hard, but the motivating force behind
them was always the same: how do we
improve to make things better for our
residents and their families.
By building a new nursing home in
Brandon, we made things better for our
Bethany Meadows residents who need
increased nursing care — now they
can stay on our campus and get that
care. That change will also allow us to
make all of our skilled nursing rooms
private in both Sioux Falls and Bran-
don, which we believe improves the
resident and family experience in
many ways.
With the big change of building and
opening a new nursing home came
many smaller changes. These changes
included switching to all electronic
medical records. This allows our staff
to chart on our residents any time,
wherever they are, so we are seeing
better medical records kept and that
leads to better care for our residents.
That change, however, required a lot
of training by our staff, but they have
really embraced the benefits of that
program.
Changing our nursing staffing pro-
gram to offer consistent staffing in our
neighborhoods allows our staff and
residents to get to know each other
better, too.
Those are just some of the changes
Bethany has been through in the past
year. There have been many others,
and if we have been doing our job then
most people probably haven’t seen or
noticed them. There are some things
we haven’t changed, like our commit-
ment to our spiritual program. Our
spiritual program inspires us and
guides us in all that we do.
Rest assured, Bethany will continue
to change and grow, but only if those
changes meet our goal of making
things better for our residents and their
families. Thank you for all your sup-
port of Bethany.
BETHANY CONTINUES TO GROW AND CHANGE
BY JIM VORTHERMS, BETHANY BOARD OF DIRECTORS PRESIDENT
Garden Home construction has been constant at Bethany
Meadows, with six new units occupied from August 2012 to
present. Current residency is 36 homes with 63 occupants.
Garden Homes are care-free, maintenance-free living in
independent twin homes on the Bethany Brandon campus.
Services include mowing, housekeeping, watering, fertiliz-
ing, snow removal, general maintenance, and more. Garden
Home living encourages an active lifestyle, peace of mind,
and safety.
Active Garden Home seniors take part in various activities
both on and off campus. More than half of Bethany residents
are members at the Bethany Wellness Center; many also dine
at the deli, volunteer, travel, and work. Anyone 55+ is eligi-
ble to take advantage of the opportunity to make a Garden
Home their home.
There’s still time to customize a new home on our quiet
campus; call us at 582-8622 for a private tour.
GARDEN HOME COMMUNITY IS EXPANDING at BETHANY MEADOWS
BY CARMEN DOUGHERTY, DIRECTOR OF MARKETING and ADMISSIONS at BETHANY MEADOWS
“Dripping water hollows out stone, not
through force but through persistence.”
― Ovid
▲Construction has begun on new Garden Homes at Bethany
Meadows. Contact us to schedule your private tour.