© 2013 IBM Corporation Best Practices of Mobile Technology Leaders Chris Pepin Mobile Enterprise Executive IBM Global Technology Services @chrispepin [email protected]
Best practices of mobile technology leaders: Airwatch Connect 2013
Jan 22, 2015
Presentation from Chris Pepin at Airwatch Connect in Atlanta, GA in September, 2013
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© 2013 IBM Corporation
Best Practices of
Mobile Technology Leaders
Chris Pepin
Mobile Enterprise Executive
IBM Global Technology Services
@chrispepin
© 2013 IBM Corporation
Mobile technology leaders are experiencing tangible benefits
Boost customer satisfaction
1
Attract new clients; attract and retain top employees
Mobile enables the Internet of Things
Mobile technology leaders are more than twice as likely to increase revenue by 10%
2
4
3
Increase revenue
5
BYOD can’t be stopped; embrace mobile and put policy and controls in place to secure
corporate data
Reduce risk
Machine-to-machine connections are expected to increase from 2 billion in 2011 to 18
billion at the end of 2022
Increase convenience
Transact business from any device, any time, any place 2
© 2013 IBM Corporation
Most enterprises aren’t mobile technology leaders
17% Piloters
While mobile is a priority and
they have a number of mobile
projects in pilot, these
organizations lack an overall
mobile infrastructure strategy.
20% Mobile Technology Leaders
Enterprise-wide and strategic
approach to infrastructure
supporting mobile and greater
number of mobility technology
initiatives prioritized.
35% Evaluators
More ad hoc approach to
infrastructure supporting mobile
and fewer, if any, mobility
activities underway.
28% Experimenters
More strategic approach to
infrastructure supporting mobile
and fewer number of mobility
activities prioritized.
High priority
Low priority
Ad hoc Strategic Approach to Mobile Infrastructure
© 2013 IBM Corporation
What are mobile technology leaders doing differently that
enables them to realize greater business benefits of mobile?
Plan for mobile development and establish
strategies and polices
Integrate mobile across the enterprise,
rather than treat as a silo or one-off projects
Optimize mobile infrastructure for access
and performance
Manage mobile for security and efficiency
© 2013 IBM Corporation
Planning is a key initiative as they develop a mobile leadership
position
Develop a comprehensive enterprise mobile strategy
Develop use cases
Determine risks and policies for a more secure mobile enterprise
Server Server Server Plan
© 2013 IBM Corporation
Integration helps you build a mobile infrastructure and begin
to develop a mobile leadership position
Extend converged voice, data and video
Extend collaboration and social
Integrate mobile apps with backend systems
Server Server Server Integrate
Evaluate managed services and outsourcing for mobile
© 2013 IBM Corporation
A focus on optimization initiatives accelerates mobile projects
and can help move you to a mobile leadership position
Optimize networks for security-rich access and higher performance
Streamline business processes through mobile technologies
Leverage cloud, social and analytics
Server Server Server Optimize
© 2013 IBM Corporation
Management initiatives can help you achieve higher efficiencies
as you begin to develop a mobile leadership position
Deploy, manage, and protect mobile devices, including BYOD
Provide secure access to corporate applications
Deploy a platform for developing, managing and delivering mobile applications
Manage
© 2013 IBM Corporation
Connect to backend systems in support of mobile
Manage mobile devices and applications
Transform the business by
creating new opportunities Extend existing business
capabilities to mobile devices
Build mobile applications
Secure your mobile business
Assess and Plan enterprise mobile strategy
Start Here!
Mobile technology leaders have deployed solutions for the complete mobile lifecycle
© 2013 IBM Corporation
The Broadest
Portfolio of
Mobile
Solutions
The Deepest
Set of Services
Expertise
New Industry
Partnerships
and Resources
Learn more at http://www.ibm.com/mobilefirst/
The Industry’s Most Comprehensive Mobile Portfolio
© 2013 IBM Corporation
Industry Solutions
IBM & Partner Applications
Banking Insurance Transport Telecom Government Retail Healthcare Automotive
Application & Data Platform
Str
ate
gy &
De
sig
n S
erv
ice
s
Cloud & Managed Services
Devices Network Servers
De
ve
lop
me
nt &
Inte
gra
tion
Se
rvic
es
Management Analytics Security
IBM MobileFirst portfolio
© 2013 IBM Corporation
Airwatch is an IBM Alliance Partner
• Complete end-to-end
mobile lifecycle
solutions
• Over a decade of
experience delivering
enterprise mobile
solutions worldwide
• Complementary cloud,
social and analytics
solutions
• Recognized mobile
enterprise management
leader
• Scalable enterprise
architecture integrates
with existing enterprise
infrastructures
• On premise and cloud
delivery models
© 2013 IBM Corporation
IBM MobileFirst client success stories
More stories available at http://www.ibm.com/mobilefirst/us/en/see-it-in-action/
© 2013 IBM Corporation
Call to action
1. Download the mobile study, take the online assessment and watch the
video on key findings from the study
ibm.co/12pEloa
2. Contact IBM to arrange a consultation [email protected]
3. Learn more about the IBM and Airwatch alliance
ibm.co/15KZ5cS
© 2013 IBM Corporation
Questions?
Chris Pepin
Mobile Enterprise Executive
IBM Global Technology Services
@chrispepin
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