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www.IntraTeam.com Best Practices for Enterprise Search Kurt Kragh Sørensen IntraTeam A/S
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Best Practices Enterprise Search

Jun 15, 2015

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My presentation at Enterprise Search Summit and KMWorld in Washington DC October 17, 2012
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Page 1: Best Practices Enterprise Search

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Best Practices for Enterprise Search

Kurt Kragh Sørensen

IntraTeam A/S

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• Worked with intranets since 2000 and search since 2009

• Facilitated Community of Practice groups since 2002

• Benchmarked intranets since 2005• @KurtKragh

Kurt Kragh Sørensen

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• 260 members of our 25 communities of practice in Denmark and Sweden – Primarily focused on intranet, search and SharePoint

• 2,300+ profiles on our online community www.IntraTeam.com

• Community about optimizing the intranet and the digital workplace

• @IntraTeam 5,000+ followers• IntraTeam Event Copenhagen

About IntraTeam

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Who are you?

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Who has too much content?

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www.IntraTeam.comphoto © 2007 by Tomasz Sienicki

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IT and top management will rather buy hard- and software

than spend manpower on fixing search!

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Freshness Intranet Content Quality

Temporary Archive

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50%

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Freshness intranet Content Quality

TemporaryArchive

2007 20080

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Positive feedback from editors and publishers!!!!

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Developed by Lars Fastrup http://www.fastrup.net

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Site Quality Score Explained

100% - Site contains no inactive documents outside the archive

0% - No documents outside the archive have been used within the last 6 months

50% - Half the documents outside the archive have not been opened or edited within the last 6 months.

Developed by Lars Fastrup http://www.fastrup.net

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All documents created by the user

Archived

100 %

Not accessed for 6 monthsNot updated for 6 months

Active documents

Historical documents

Quality score

Developed by Lars Fastrup http://www.fastrup.net

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Archived Documents are Grey

Developed by Lars Fastrup http://www.fastrup.net

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Default settings

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22 december 2011 COWIportal 20

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Thanks to Ed Dale, Ernst & Young

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SIGN-UP & DOWNLOAD REPORT

RESULTS FROM THE FINDWISE ENTERPRISE SEARCH AND FINDABILITY SURVEY

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Thank you for your patience

[email protected]

@KurtKragh

@IntraTeam