Top Banner
1 A. ABOUT THE SERVICE Certificate of Indigency is issued to less fortunate resident who desires to avail assistance such as Scholarship, Medical Services, Free Legal Aid from Public Attorney’s Office (PAO) and the like. B. WHO CAN AVAIL OF THE SERVICE Any bonafide indigent resident of La Trinidad, Benguet C. REQUIREMENTS 1. Barangay certification 2. Certificate of No Property (for PAO Assistance) D.AVAILABILITY OF THE SERVICE MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK E. HOW TO AVAIL OF THE SERVICE STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME PERSONS RESPONSIBLE 1 APPEAR in person and REQUEST for Certificate INTERVIEW and ASSESS client requesting for Certificate 3 minutes Social Worker 2 PRESENT the required documents REVIEW documents presented 3 minutes 3 CLAIM Certificate of indigency RELEASE the Certificate of Indigency 1 minute MAXIMUM PROCESSING TIME = 7 minutes MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE ISSUANCE OF CERTIFICATE OF INDIGENCY
20

Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

Mar 13, 2020

Download

Documents

dariahiddleston
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

1

A. ABOUT THE SERVICE

Certificate of Indigency is issued to less fortunate resident who desires to avail assistance such as Scholarship, Medical Services, Free Legal Aid from Public Attorney’s Office (PAO) and the like. B. WHO CAN AVAIL OF THE SERVICE

Any bonafide indigent resident of La Trinidad, Benguet

C. REQUIREMENTS 1. Barangay certification 2. Certificate of No Property (for PAO Assistance) D.AVAILABILITY OF THE SERVICE MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME

PERSONS RESPONSIBLE

1 APPEAR in person and REQUEST for

Certificate

INTERVIEW and ASSESS client

requesting for Certificate

3 minutes Social Worker

2 PRESENT the required documents

REVIEW documents presented

3 minutes

3 CLAIM Certificate of indigency

RELEASE the Certificate of Indigency

1 minute

MAXIMUM PROCESSING TIME = 7 minutes

MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE

ISSUANCE OF CERTIFICATE OF INDIGENCY

Page 2: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

2

END

CLAIM Certificate of

indigency

FLOW CHART ON THE ISSUANCE OF CERTIFICATE OF

INDIGENCY

START

APPEAR in person and REQUEST

for Certificate

PRESENT the required documents

Page 3: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

3

A. ABOUT THE SERVICE

Pre-Marriage Certificate is issued to would be couples as pre-requisite for securing marriage license in accordance with Presidential Decree 965 and Article 16 of the Family Code of the Philippines. B. WHO CAN AVAIL OF THE SERVICE

18 years old and above and a resident of the municipality. C. REQUIREMENT

Would be couple must be 18 years old and above D.AVAILABILITY OF THE SERVICE

TUESDAYS & THURDAYS 1:00 Pm to 5:00 pm

E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME

PERSONS RESPONSIBLE

1 APPEAR in person and REQUEST for Certificate

INTERVIEW and ASSESS would be couple

requesting for Certificate

3 minutes Pre-Marriage Counseling Team

2 FIIL UP the Pre-Marriage Form and sign in the Log

Book

REVIEW documents presented

5 minutes

3 ATTEND the Pre-Marriage Counseling

CONDUCT the Pre-Marriage Counseling

4 hours

4 CLAIM the Pre-Marriage Certificate

RELEASE the Pre-Marriage Certificate

1 minute

MAXIMUM PROCESSING TIME - 4 hours and 9 minutes

ISSUANCE OF PRE-MARRIAGE CERTIFICATE

Page 4: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

4

FIIL UP the Pre-Marriage Form and sign in

the Log Book

FLOW CHART ON THE ISSUANCE OF PRE-MARRIAGE

CERTIFICATE

START

END

APPEAR in person and REQUEST

for Certificate

CLAIM the Pre-Marriage

Certificate

ATTEND the Pre-Marriage Counseling

Page 5: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

5

A. ABOUT THE SERVICE

Issuance of identification card to a senior citizen to enjoy and avail of the benefits and privileges as provided for under the Implementing Rules and Regulations of Republic Act No.9994. B. WHO CAN AVAIL OF THE SERVICE 1. 60 years of age and above 2. A resident of the municipality C. REQUIREMENTS 1. Birth certificate 2. 2 pieces of ID pictures 3. Any document to establish the age of the applicant. D.AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK

E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME

PERSONS RESPONSIBLE

1

FILL-UP Application Form

and SUBMIT Requirement for processing of ID

ACCEPT and VERIFY Application form and

PROCESS ID

5 minutes

OSCA Staff

2

CLAIM the ID Card

RELEASE the ID Card

1 minute

MAXIMUM PROCESSING TIME - 6 minutes

ISSUANCE OF SENIOR CITIZEN ID

Page 6: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

6

END

CLAIM the ID Card

FLOW CHART ON THE ISSUANCE SENIOR CITIZEN

IDENTIFICATION (ID) CARD

START

FILL-UP Application Form and

SUBMIT Requirement for processing

of ID

Page 7: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

7

A. ABOUT THE SERVICE

Issuance of identification card to Persons with Disability to avail of the 20% discount on every purchase of merchandise and other privileges and enshrined under the Republic Act No.7277. B. WHO CAN AVAIL OF THE SERVICE 1. Bonifide PWD with permanent disability can avail himself/herself of the service 2. A resident of the municipality C. REQUIREMENTS 1. Two “1x1” recent ID pictures 2. Document to confirm the medical disability condition of the applicant D.AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK

E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER

PROCESSING TIME

PERSONS RESPONSIBLE

1 FILL-UP registration form and SUBMIT requirements.

AFFIX one (1) ID picture on the accomplished form for the processing of ID

ACCEPT Registration form and requirements

And PROCESS the ID

5 minutes PWD Staff

2

CLAIM the ID Card

RELEASE the ID

Card

1 minute

TOTAL RESPONSE TIME - 6 minutes

ISSUANCE OF DIFFERENTLY ABLED PERSON IDENTIFICATION CARD (ID)

Page 8: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

8

START

END

FLOW CHART ON THE ISSUANCE OF DIFFERENTLY

ABLED PERSON IDENTIFICATION CARD (ID)

FILL-UP registration form and SUBMIT

requirements. AFFIX one (1) ID picture on

the accomplished form for the processing

of ID

CLAIM the ID Card

Page 9: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

9

A. ABOUT THE SERVICE

Issuance of ID to a Solo Parent to enjoy and avail of the benefits and privileges as provided for under the Implementing Rules and Regulations of Republic Act No.8972. B. WHO CAN AVAIL OF THE SERVICE Any bonafide resident of La Trinidad, Benguet who are “Solo parent" - any individual who falls under any of the following categories: (1) A woman who gives birth as a result of rape and other crimes against chastity even without a final conviction of the offender: Provided, That the mother keeps and raises the child; (2) Parent left solo or alone with the responsibility of parenthood due to death of spouse; (3) Parent left solo or alone with the responsibility of parenthood while the spouse is detained or is serving sentence for a criminal conviction for at least one (1) year; (4) Parent left solo or alone with the responsibility of parenthood due to physical and/or mental incapacity of spouse as certified by a public medical practitioner; (5) Parent left solo or alone with the responsibility of parenthood due to legal separation or de fact separation from spouse for at least one (1) year, as long as he/she is entrusted with the custody of the children; (6) Parent left solo or alone with the responsibility of parenthood due to declaration of nullity or annulment of marriage as decreed by a court or by a church as long as he/she is entrusted with the custody of the children; (7) Parent left solo or alone with the responsibility of parenthood due to abandonment of spouse for at least one (1) year; (8) Unmarried mother/father who has preferred to keep and rear her/his child/children instead of having others care for them or give them up to a welfare institution; (9) Any other person who solely provides parental care and support to a child or children; (10) Any family member who assumes the responsibility of head of family as a result of the death, abandonment, disappearance or prolonged absence of the parents or solo parent. A change in the status or circumstance of the parent claiming benefits under this Act, such that he/she is no longer left alone with the responsibility of parenthood, shall terminate his/her eligibility for these benefits C. REQUIREMENTS 1. Barangay Certificate of Residency 2. Xerox Copy of Birth Certificate of Children ages 0-17 3. 2 copies 1x1 ID Picture 4. Death Certificate (if widowed) D.AVAILABILITY OF THE SERVICE MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK E. HOW TO AVAIL OF THE SERVICE

ISSUANCE OF SOLO PARENT’S IDENTIFICATION CARD (ID)

Page 10: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

10

STEP APPLICANT/CLIENT SERVICE PROVIDER

PROCESSING TIME

PERSONS RESPONSIBLE

1

FILL-UP Application Form and SUBMIT Requirement for the

processing of ID

ACCEPT and

VERIFY Application form and PROCESS

the ID

2 minutes

MSWDO staff

2

CLAIM the ID Card

RELEASE the ID

Card

1 minute

MAXIMUM PROCESSING TIME - 3 minutes

START

FILL-UP Application Form and SUBMIT Requirement for the processing of ID

CLAIM the ID Card

FLOW CHART ON THE ISSUANCE OF SOLO PARENT’S

IDENTIFICATION CARD (ID)

END

Page 11: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

11

A. ABOUT THE SERVICE

Provision of medical/financial assistance to individual or family in crisis situation.

B. WHO CAN AVAIL OF THE SERVICE

Any bonafide resident of La Trinidad, Benguet who are in need of financial assistance and diagnosed with cancer, end stage renal diseases, heart ailments and the like.

C. REQUIREMENTS 1. Personal Letter to the Honorable Mayor 2. Barangay certification of residency 3. Medical Abstract or Certificate with signature over printed name of doctor and licensed number 4. Statement of account duly signed by the billing officer for individual seeking hospitalization assistance with corresponding promissory note to prove the unpaid hospital billing. 5. Treatment protocol and costing of treatment for chemotherapy and hemodialysis cases 6. Costing of procedures for laboratory or special procedures like CT scan, MRI and the like with the hospital acceptance letter. D.AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK

E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME

PERSONS RESPONSIBLE

1

APPLY for assistance and

SUBMIT necessary requirements

INTERVIEW and ASSESS client

requesting for Social Case Study Report

5 minutes Social Worker

2

PROVIDE data/information

(interview) for the preparation of Social Case

Study Report

REVIEW documents

presented, PREPARE the Social Case Study Report

3 hours

3

CLAIM the approved

Social Case Study Report

RELEASE the Social Case Study Report

I minute

MAXIMUM PROCESSING TIME - 3 hours and 6 minutes

ISSUANCE OF SOCIAL CASE STUDY REPORT

Page 12: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

12

START

PROVIDE data/information (interview) for the

preparation of Social Case Study Report

CLAIM of the approved Social Case

Study Report

FLOW CHART ON THE ISSUANCE OF SOCIAL CASE

STUDY REPORT

END

APPLY for assistance and SUBMIT

necessary requirements

Page 13: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

13

A. ABOUT THE SERVICE

Assistance to couple who are interested and qualified to adopt a child. B. WHO CAN AVAIL OF THE SERVICE

Any bonafide resident of La Trinidad, Benguet who are interested and qualified to adopt a child.

C. REQUIREMENT

Court order instructing the office to prepare Home and Child Social Case Study Report D.AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK

E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME

PERSONS RESPONSIBLE

1 APPLY for assistance and SUBMIT necessary

requirements

INTERVIEW and ASSESS client

requesting for Home & Child Social Case

Study Report

5 minutes Social Worker

2 PROVIDE data/information (interview) for the

preparation of Social Case Study Report

REVIEW documents presented and

PREPARE the Home & Child Social Case

Study Report

4 hours & 2minutes

3 CLAIM of the approved Social Case Study

Report

RELEASE the Home & Child Social Case

Study Report

1 minute

MAXIMUM PROCESSING TIME - 4 hours and 8 minutes

ISSUANCE OF ADOPTION HOME AND CHILD SOCIAL CASE

STUDY REPORT

Page 14: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

14

START

PROVIDE data/information

(interview) for the preparation of

Social Case Study Report

END

CLAIM of the approved

Social Case Study Report

FLOW CHART ON THE ADOPTION HOME AND CHILD

SOCIAL CASE STUDY REPORT

APPLY for assistance and SUBMIT

necessary requirements

Page 15: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

15

A. ABOUT THE SERVICE

Provision of timely and appropriate response to help alleviate the conditions of distressed/displaced individuals/families who are victims of disaster and are in need of food, clothing, temporary shelter and other emergency requirements through the efficient and effective provision of mass feeding and or financial/material assistance. B. WHO CAN AVAIL OF THE SERVICE

Any bonafide resident of La Trinidad, Benguet who are victims of natural and man - made disasters, evacuees/victims of social conflict, ejected, newly resettled squatters and stranded and individuals/families in crisis situation

C. REQUIREMENT

1. Secure Certificate of residency specifying that client is a victim of man-made/natural disaster from the Punong Barangay

2. MSWDO staff conducts interview and assessment 3. Report from concerned agency about the disaster ex. Certification from the BFP if fire related

incident.

D.AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK

E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME

PERSONS RESPONSIBLE

1 APPLY for assistance and SUBMIT necessary

requirements

INTERVIEW and ASSESS client requesting for

assistance

5 minutes Social Worker

2 PROVIDE data/information (interview)

REVIEW documents presented

2minutes

3 PREPARE Project proposal (Financial

assistance for the repair/construction of

house)

PREPARE the needed

documents

4 hours

REQUEST Issue Voucher (RIV)

PREPARE the Requisition Issue Voucher

2 minutes

4 CLAIM the assistance RELEASE the assistance I minute

MAXIMUM PROCESSING TIME - 4 hours and 10 minutes

PROVISION OF EMERGENCY ASSISTANT

Page 16: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

16

START

PROVIDE data/information (interview)

END

APPLY for assistance and SUBMIT necessary

requirements

CLAIM the assistance

FLOW CHART ON THE PROVISION OF EMERGENCY

ASSITANCE

PREPARE Project proposal Financial

assistance for the repair/construction of house)

and REQUEST Issue Voucher (RIV)

Page 17: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

17

A. ABOUT THE SERVICE

Issuance to any person, corporation, organization or group desiring to solicit or receive contribution and or conduct fund raising activity for charitable or public welfare purposes. B. WHO CAN AVAIL OF THE SERVICE

Any bonafide resident of La Trinidad, Benguet who are interested and qualified to conduct fund raising activity for charitable or public welfare purposes. C. REQUIREMENTS 1. Community Projects Project Proposal 2. Individual

Medical Certificate

Barangay Certificate of residency

Voter’s certification D.AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK

E. HOW TO AVAIL OF THE SERVICE

STEP

APPLICANT/CLIENT

SERVICE PROVIDER

PROCESSING TIME

PERSONS RESPONSIBLE

1 REQUEST for Solicitation Permit

ACCEPT and VERIFY Application form

2 minutes MSWDO Staff

2 PROCESS Solicitation Permit

PREPARE the Solicitation Permit

3 minutes

3 CLAIM the Solicitation Permit

RELEASE the Solicitation Permit

1 minute

MAXIMUM PROCESSING TIME - 6 minutes

ISSUANCE OF SOLICITATION PERMIT

Page 18: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

18

CLAIM the Solicitation Permit

START

END

PROCESS Solicitation Permit

REQUEST for Solicitation Permit

FLOW CHART ON THE ISSUANCE OF SOLICITATION

PERMIT

Page 19: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

19

A. ABOUT THE SERVICE

Issuance of Medicine & Grocery Purchase Booklet to senior citizen & Differently Abled Person to enjoy and avail of the benefits and privileges as provided for under the Implementing Rules and Regulations of Republic Act No.9994 & Republic Act 9224. B. WHO CAN AVAIL OF THE SERVICE

All Senior Citizen/ Differently Abled Person (DAP) bearing a DAP/ Senior Citizen’s valid ID C. REQUIREMENTS

DAP/ Senior Citizen’s valid ID D.AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY 8:00 am to 5:00 pm NO NOON BREAK

E. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLIENT SERVICE PROVIDER PROCESSING TIME

PERSONS RESPONSIBLE

1 SHOW valid ID for verification

ACCEPT and VERIFY ID

1 minute OSCA Staff

2 PROCESS Medicine & Grocery Purchase Booklet

PROCESS Medicine & Grocery Purchase

Booklet and Data Encoding

2 minutes

3 CLAIM the Medicine & Grocery Purchase Booklet

RELEASE the Medicine & Grocery Purchase Booklet

1 minute

TOTAL RESPONSE TIME - 4 minutes

ISSUANCE OF SENIOR CITIZEN/DIFFERENTLY ABLED PERSON

MEDICINE AND GROCERY PURCHASE BOOKLET

Page 20: Benguet, Philippines - MUNICIPAL SOCIAL …latrinidad.gov.ph/wp-content/uploads/2015/09/MSWDO.pdf3 A. ABOUT THE SERVICE Pre-Marriage Certificate is issued to would be couples as pre-requisite

20

Prepared by: APPROVED: CRISTINA V. ANIOAY IRENE M. TAGTAG

Social Welfare Officer III MSWDO

START

CLAIM the Medicine & Grocery Purchase

Booklet

END

PROCESS Medicine & Grocery Purchase

Booklet

SHOW valid ID for verification

FLOW CHART ON THE ISSUANCE OF SENIOR

CITIZEN/DIFFERENTLY ABLED PERSON MEDICINE AND

GROCERY PURCHASE BOOKLET