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www.icarehealth.co.uk Electronic Medication Management Why these three words represent a significant opportunity for the care home sector
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Benefits of Medication Management

Nov 13, 2014

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Technology

Lauren Murphy

 
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Page 1: Benefits of Medication Management

www.icarehealth.co.uk

ElectronicMedication ManagementWhy these three words represent a significant opportunity for the care home sector

Page 2: Benefits of Medication Management

According to the Care Homes Use of Medicines (CHUM) study:

Errors occur on 8.4% of medication administration events

This would mean:

1 x resident administered medication 3 x a day = 84% chance of receiving a medication administrator error every

week and a 99.9% chance every month

Page 3: Benefits of Medication Management

Preventable medication errors in care homes are caused by

a combination of factors combinationcombination

Page 4: Benefits of Medication Management

In Managing and Administering Medication in Care Homes for Older People

It is suggested care home residents are prescribed an

average of 7-8 medications per person per day

Residents in care homes are commonly prescribed

multiple medications at the same time, given their complex health conditions

Page 5: Benefits of Medication Management

So we can assume that a care home

with 100 beds would be

administering, on average, about

700-800 medications to

residents per day

Page 6: Benefits of Medication Management

Now consider that the primary tools being used by the majority of care home providers to manage their

residents’ medications still revolve around paper-based systems with

significant limitations

Page 7: Benefits of Medication Management

It becomes very challenging to provide the highest levels of safe and quality care,

while using a manual approach to medication management

Page 8: Benefits of Medication Management

The medication management process within a care homes is extremely complex

Providers are responsible for receiving, administering and documenting large volumes of medications on a daily basis

This process draws on information from a range of sources and requires involvement from numerous internal and external healthcare professionals

Page 9: Benefits of Medication Management

How can we better protect residents from adverse medication events caused by errors?

Strengthening the partnerships between the doctors, pharmacies and care homes facilities

Streamlining the workflows that support medication administration in care homes

Page 10: Benefits of Medication Management

Enter:

Electronic Medication

Management

Page 11: Benefits of Medication Management

A trend has occurred over the past few years, where more care home providers are seeking to…

…improve medication management processes

Page 12: Benefits of Medication Management

By investing in EMM systems, many providers have successfully achieved

both an immediate and substantial reduction in preventable medication

errors and improved resident safety

Page 13: Benefits of Medication Management

That’s not all!

Page 14: Benefits of Medication Management

Reduce Compliance Risk1

Page 15: Benefits of Medication Management

Not only do these distractions negatively impact staff productivity, they can also lead to serious compliance risks including signature omissions

Typically, the process of administering medications to residents takes place in the midst of a lengthy, demanding and disrupted medication round

Page 16: Benefits of Medication Management

Configurations prevent staff from proceeding with medication administration until a signature has been recorded

Intuitive alerts prompt staff to log onto a mobile device at the point of medication administration, ensuring that the medications to be administered within a given time period are electronically tagged with a date, time and signature

Eliminating signature omissions is a critical part of maintaining compliance

It can be achieved INSTANTLY with the implementation of an EMM system

Page 17: Benefits of Medication Management

Right documentation

Right resident

Right medication

Right route

Right dose

Right time R’s

These safety alerts further support accreditation requirements by enforcing the six R’s of correct

medication administration:

Page 18: Benefits of Medication Management

Staff are prompted to enter the reason for why the PRN was administered

In instances where EMM integrates with an electronic clinical system, this information is automatically recorded within a progress note to ensure more effective evaluation of PRN medications

EMM also provides further safeguarding against the compliance risks associated with the administration of PRN ‘as required’ medications

Page 19: Benefits of Medication Management

2 Increased efficiency and productivity during medication rounds

Page 20: Benefits of Medication Management

Paper-based systems force staff to spend their valuable time searching through paper-based

records when determining what medications are due throughout any given medication round

This process is not only cumbersome, but can easily increase the opportunity for discrepancies and errors

Page 21: Benefits of Medication Management

Centralised, electronic medication administration records (eMAR) also ensure staff focus on only the specific medications due to be administered within

a given time period

EMM systems offer a tangible boost to efficiency and productivity by saving staff from manually

sorting through paper-based medication records to determine what medication is due at what time

Page 22: Benefits of Medication Management

3 Reduced pressure on resources

Page 23: Benefits of Medication Management

Traditional medication management processes often requires Registered or Enrolled Nurses to manage hundreds, if not thousands, of medications for residents

EMM reduces the pressure of these tasks by providing a common electronic record that can be accessed by all authorised staff within a care home

Page 24: Benefits of Medication Management

Greater controls and transparency provided

by EMM systems enables greater confidence

to leverage available resources by more

effectively distributing the workflows relating

to the management of medications to

endorsed carers and assistants

Page 25: Benefits of Medication Management

4 Enhanced governance and decision making

Page 26: Benefits of Medication Management

EMM ALERTS staff to potential safety issues or any missed steps relating to the administration of medication

This helps care home providers to ensure that their organisation’s medication administration processes and records are always completed to the highest standard

of quality

Page 27: Benefits of Medication Management

Management can easily and quickly obtain access to data in real-time including medications administered,

medications missed, PRNs and more

With functionality to electronically capture data and centralise this information, EMM also increases visibility of medication management processes

throughout an entire organisation

This electronic data can also be analysed to improve decision making and resident health outcomes

Page 28: Benefits of Medication Management

5 Streamlined communications between care home and pharmacy

Page 29: Benefits of Medication Management

CHUM study found 50% of all communication-related medication errors occurred between the care home and the pharmacy

EMM systems streamline the documentation requirements of medication management by facilitating electronic communication with the

pharmacy

Page 30: Benefits of Medication Management

A clear and transparent flow of communications between the care home and

the pharmacy are recorded electronically and can be tracked to help eliminate the uncertainties around medication dispensing, and achieve

optimal medication management.

Page 31: Benefits of Medication Management

6 Improved experience for care and nursing staff

Page 32: Benefits of Medication Management

The entire social care sector faces challenges

with recruiting and retaining qualified staff

These challenges are compounding with a shrinking workforce, and increasing workloads for those who

remain in the industry

Page 33: Benefits of Medication Management

EMM supports the demands on

facility staff and improves the care

experience

Page 34: Benefits of Medication Management

How?

Page 35: Benefits of Medication Management

Staff are freed from the intensive documentation and administrative duties and given more time to focus on providing safe

and high quality care

Page 36: Benefits of Medication Management

In our own experiences, EMM is quickly embraced by staff in care homes because they are easy to use and do not add to their existing workloads

Leading EMM systems are designed to complement the processes and information associated with existing clinical systems

Page 37: Benefits of Medication Management

When implemented correctly, electronic systems that provide important clinical and

medication information at the point of care play

a critical role in:

Reducing system-wide inefficiencies, compliance risks and pressure on staff

Improving resident safety

Page 38: Benefits of Medication Management

www.icarehealth.co.uk

iCareHealth is a social care software provider that specialises in electronic medication management

www.icarehealth.co.uk

Connect with iCareHealth: