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1 Process Excellence and Resilience... Creating Corporate Sustainability Benefits of BCM and ISO 22301Certification Continuity and Resilience (CORE) Email: [email protected] Website: www.continuityandresilience.com http://www.coreconsulting.ae/ Copyright Continuity and Resilience (CORE) 2016 V 1.0
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Benefits of BCM and ISO 22301 Certification - Core Consulting

Apr 11, 2017

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Page 1: Benefits of BCM and ISO 22301 Certification - Core Consulting

1

Process Excellence and Resilience... Creating Corporate Sustainability

Benefits

of

BCM and

ISO 22301Certification Continuity and Resilience (CORE)

Email: [email protected]

Website: www.continuityandresilience.com

http://www.coreconsulting.ae/

Copyright Continuity and Resilience (CORE) 2016 V 1.0

Page 2: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

About Continuity and Resilience (CORE)

• ISO 22301 certified Management Consulting Company for • Business Continuity Management

• Crisis Management

• IT Disaster Recovery

• Risk Management

• Information Security Management

• Green IT

• We Consult / Train / Assess and Certify in these domains

• CORE has implemented BCMS in many organizations across verticals

• CORE has consulted, assessed, audited, and enabled organizations to get certified to ISO 22301

Page 3: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

A Management System?

Any business continuity management processes relevant to the organisation

Documentation providing auditable evidence

Management processes relating to

Policy

Planning

Implementation and operation

Performance assessment

Management review

improvement

People with defined responsibilities

Policy

Page 4: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Business Continuity Management System

• ..Part of the overall management system that establishes, implements, operates, monitors, reviews, maintains and improves business continuity

• ISO 22301, Clause 3.5

Page 5: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Business Continuity Management?

• ..Holistic management process that identifies potential threats to

an organisation and the impacts to the business operations those

threats, if realised, might cause, and which provides a framework

for building organisational resilience with the capability of an

effective response that safeguards the interests of its key

stakeholders, reputation, brand and value-creating activities

• ISO 22301, Clause 3.4

Page 6: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

What's In The Name?

• The name is “Societal Security – Business Continuity Management Systems – Requirements”

• Societal security • No organisation operates in vacuum

• They operate within the context of society

• Delivery of their products and services has ramifications far beyond their four walls

• ISO 22301 is not just about business, it is about society

Page 7: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

Protects your assets

People Technology Buildings

Top-line Bottom-line Reputation

Page 8: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

Organisational Objective

Business Continuity Management

BU1 BUnn RM QM Security

(physical) ISMS

Finance HR Legal Marketing CM EM

Any more? DM EM EnM Sustainability Any more?

Page 9: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

ISO 22301 ISO 9001 ISO 14001

ISO 27001 BS 11200 ISO 31000

ISO 22318

Alignment with other management systems

Page 10: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

Time-sensitivity - even if at deteriorated levels of delivery

Targets the most urgent and time-sensitive activities

Mitigates impact of disruption through proactive and “What if?” analysis

Recognizes the possibility of failure and helps to prepare for the worst

Proactively creating plans, testing and exercising to raise the bar

Focuses on people & ensures resilient technology and processes

Encourages proactive crisis communications and manage

stakeholder expectations

Action when there is adequate time to think things through

Page 11: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

Tsunami Katrina Rita Terrorist attacks

Financial scams Floods Earthquakes Volcano

eruptions

Civil unrest Power grid

failures Cyber attacks Other IT failures

Global economic downturn

Falling oil prices Files (manmade,

accidental, natural)

What’s next?

Helps to be prepared – because we are always one disaster behind

Page 12: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

BCI study

Page 13: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

BCI study

Page 14: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of BCM

Time

Org

an

isati

on

Overa

ll p

erf

orm

an

ce

Normal

Operations

Minimum Level of

Operations

B Effective BCM Program

No BCM Program

A

INCIDENT

Helps to recover fast: •Pre-agreed processes •To pre-agreed levels •In pre-agreed timeframes

Page 15: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of Certification

There is value in certification. While it works like an ‘insurance policy’, it provides:

Assurance of established continuity

practices Competitive edge

Enhanced stakeholders satisfaction (employees, customers)

Enhanced confidence of the investors and

shareholders

Enhanced compliance (where applicable)

Maturity of Corporate Governance

Global benchmark

Page 16: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of Certification

There is value in certification. While it works like an ‘insurance policy’, it provides:

Maximise quality and efficiency

Flexibility during disruptions

Competitive advantage

Organisational improvement

Continual improvement via

audits

Legal and regulatory compliance

Cost savings Maintain optimum

client delivery levels

Strengthen internal management

Reputation management

Page 17: Benefits of BCM and ISO 22301 Certification - Core Consulting

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Process Excellence and Resilience... Creating Corporate Sustainability

Benefits Of Certification

There is value in certification. While it works like an ‘insurance policy’, it provides:

Business process maturity

Resilience Increased awareness Lessons learned

Win more contracts more cost effectively

Business improvement

Customer loyalty Compliance

Cost savings Societal status Management