Website Usability 101 Ben Zacharias http://www.linkedin.com/pub/ben-zacharias/9/546/965
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Website Usability 101Ben Zacharias
http://www.linkedin.com/pub/ben-zacharias/9/546/965
Usability Laws
1. Keep it simple2. Have a goal3. Stick with what works4. Make it easy to scan5. Home is where the heart is
Keep it simple1. Sites don’t have to be complex to work2. How many features are actually used?3. Reduce maintenance headaches
Have a goal1. Why did you create this site?2. What do you want users to do?
Stick with what works1. Do not change for the sake of change2. People resist change3. Test if you must change!!!!
Make it easy to scan1. Seconds count especially for new users2. How are users actually using your
page?
Home is where the heart is1. Don’t let users get lost2. Follow the breadcrumbs
Usability LinksUS Gov Usability
www.usability.govSteve Krug
www.sensible.comThe Usability Blog
http://usability.com/Usability Professionals Association
http://www.upassoc.org/
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