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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Die rolle wat nodig is om as hoë
prestasie span te funksioneer
The roles needed to function as a high
performance team
Dr Stefanus [email protected]
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Tema 1 / Theme 1
IKFICF
Die rolle wat nodig is om as hoë prestasie span te funksioneerThe roles needed to function as a high performance team
Die ontwikkeling van ‘n hoë prestasie span Developing a high performance team
1
Effektiewe samewerking
in ‘n hoë prestasie
span
Working effectively in a
high performance
team Konflik en mediasie in ‘n spanConflict and mediation in teams
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Uitkomste
• Bespreek jy jou persoonlike rol, asook jou sterk- en swakpunte as spanlid
• Beskryf die rolle wat nodig is om as span optimaal te funksioneer.
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Plant
• PURPOSE :
• To challenge established practice & introduce new ways of looking at things
• TYPICAL FEATURES:
• Individualistic
• Serious-minded
• Unorthodox
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Plant
• STRENGTHS & BEHAVIOURS::
• Generates lots of ideas & offers new insights
• Has an independent outlook
• Sees things from a fresh point of view
• Very imaginative
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Plant
• COMMON DRAWBACKS:
• Tends to be impractical & resistant to persuasion
• Inclined to disregard practical details & protocols
• More interested in ideas than in people
• Sensitive to criticism
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Monitor-Evaluator
• PURPOSE :
• To analyse problems
• To evaluate ideas and possible solutions to ensure that decisions are soundly based
• TYPICAL FEATURES:
• Serious
• Unemotional
• Prudent
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Monitor-Evaluator
• STRENGTHS & BEHAVIOURS:
• Thinks critically & picks out the possible drawbacks in plans & ideas
• Sees the implications of a course of action
• Will stop the team from taking unwise decisions
• Interprets & clarifies complex material
• maintains objectivity; will be unswayed by the enthusiasm of others
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Monitor-Evaluator
• COMMON DRAWBACKS:
• Can be overly critical & negative
• Lacks people-related skills
• May stifle contributions from others
• Lacks inspiration or the ability to motivate others
• Thinks he/she is always right
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Co-ordinator
• PURPOSE :
• To control & co-ordinate resources within a team
• TYPICAL FEATURES:
• Calm
• Self-confident
• Controlled
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Co-ordinator
• STRENGTHS & BEHAVIOURS:
• A capacity for treating and welcoming all potential contributors on their merits
• Balances team’s strengths & weaknesses
• Co-ordinates efforts to establish rules, responsibilities & work boundaries
• A strong sense of objectives
• Doesn’t over-react to pressure
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Co-ordinator
• COMMON DRAWBACKS:
• Tends to lack creativity
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Shaper
• PURPOSE :
• To get things moving
• TYPICAL FEATURES:
• Highly strung
• Outgoing
• Dynamic
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Shaper
• STRENGTHS & BEHAVIOURS:
• Strong drive towards objectives
• Sees quickly what needs doing, & makes things happen
• Will challenge inertia, ineffectiveness & complacency
• Acts decisively
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Shaper
• COMMON DRAWBACKS:
• Needs to be in charge
• Competitive, intolerant & compulsive
• Tends to be critical, irritable & impatient when people disagree
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Implementer
PURPOSE :
• To turn concepts & plans into practical working procedures
• To carry out agreed plans systematically & efficiently
TYPICAL FEATURES:
• Conservative
• Stable
• Predictable
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Implementer
• STRENGTHS & BEHAVIOURS:
• Makes things happen within the rules & constraints
• Organising ability
• Is realistic - has practical common sense
• Hard-working, self disciplined
• Does what needs doing, even if it is unpleasant
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Implementer
• COMMON DRAWBACKS:
• Can lack flexibility with tendency to get stuck in a rut
• Unhappy & unproductive where procedures & objectives cannot be spelt out clearly
• unresponsive to unproven new ideas
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Team Worker
• PURPOSE :
• To build on people’s contributions
• To facilitate communication & maintain good working atmosphere
• TYPICAL FEATURES:
• Socially orientated
• Rather mild
• Sensitive
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Team Worker
• STRENGTHS & BEHAVIOURS:
• A good listener
• Is perceptive of feelings, needs & concerns of people in a team
• Able to respond to people & to situations
• Helps to promote strengths & underpins weaknesses in a team
• Promotes team spirit
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Team Worker
• COMMON DRAWBACKS:
• May be indecisive in moments of crisis
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Completer/Finisher (CF)
• PURPOSE :
• To ensure things are not omitted
• To maintain awareness of time schedules
• TYPICAL FEATURES:
• Painstaking
• Orderly
• Conscientious
• Anxious
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Completer/Finisher (CF)
• STRENGTHS & BEHAVIOURS:
• Looks for and spots errors
• Works with great self-discipline
• Seeks perfection
• Gives attention to detail
• A capacity for follow-through
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Completer/Finisher (CF)
• COMMON DRAWBACKS:
• A tendency to worry about small things
• A reluctance to “let go”
• Can irritate people
• Can lower morale
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Resource Investigator
• PURPOSE :
• To keep up to date with what goes on outside the team
• To create external contacts
• TYPICAL FEATURES:
• Extroverted
• Enthusiastic
• Curious
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Resource Investigator
• STRENGTHS & BEHAVIOURS:
• Sees the possibilities inherent in anything new
• Uses initiative
• Good at negotiation
• A capacity for contacting people and exploring anything new
• Able to respond to challenges
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Resource Investigator
• COMMON DRAWBACKS:
• Over-enthusiastic
• Liable to lose interest once the initial fascination has passed
• Lacks follow-through
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
IMPLEMENTER
COMPLETER-FINISHER
SHAPER
CO-ORDINATOR
RESOURCE INVESTIGATOR
TEAM WORKER
MONITOR -EVALUATOR
PLANT
Ideas
Information
TASK PEOPLE
Process
Ideas
Contro
l
Team Roles of Belbin
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Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry
Map our SUND team
• Write your name on the following coloured PostIts
• Very high
• High