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Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen Foundation on Behalf of Grameen Jameel
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Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

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Page 1: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Beirut - May 2009

The Human Impact: Measuring Changes in Clients’ Lives

Jeff ToohigDeputy Director, PPI Deployment

Sanabel 6th Annual Conference

Grameen Foundation on Behalf of Grameen Jameel

Page 2: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

1. Social Performance Management

2. What’s the Progress out of Poverty

Index?

3. What does PPI Data look like?

4. How can PPI data be used?

2

Page 3: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Social Performance Management

3

Page 4: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Our Perspective on SPMGrameen Foundation mission: to enable

the poor, especially the poorest, to create a world without poverty

• To get there, we must– Help our partners achieve social goals – Promote transparency and accountability– Measure what we value

Page 5: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Progress Out of Poverty Index™ (PPI)

An objective client poverty assessment and targeting tool, which:– Provides social performance data – Enables MFIs to manage social performance

An inexpensive and easy to collect scorecard– Derived from representative national household

income and expenditure surveys – Comprised of simple, non-financial indicators

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Page 6: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

PPI within SPM Context• By tracking poverty levels against other client data,

make key decisions about mission and how to carry it out

• Managing social performance is based on – 1) setting clear social goals and objectives– 2) collecting information to monitor progress

towards these objectives– 3) using information to improve operational and

strategic decision-making.

• Part of a social performance management system that helps advance an the mission.

6

Page 7: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

7

Objectives of PPI Use

• Understand poverty levels of clients…

• …And change in those levels• Measure outreach• Use poverty level data to improve

products and services

Page 8: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

What does the PPI look like?

8

Indicator Values Points How many people in the family are aged 0 to 17? ≥5 3 or 4 1 or 2 Zero 0 7 16 27

Does the family own a gas stove or gas range? No Yes 0 13 How many television sets does the family own? Zero 1 ≥2 0 9 18 What are the house's outer walls made of? Light (cogon, nipa, or sawali, bamboo,

anahaw) Strong (iron, aluminum, tile, concrete, brick,

stone, wood, asbestos) 0 4 How many radios does the family own? Zero 1 ≥2 0 3 10 Does the family own a sala set? No Yes 0 9 What is the house's roof made of? Light (Salvaged, makeshift, cogon,

nipa, or anahaw) Strong (Galvanized iron, aluminum tile,

concrete, brick, stone, or asbestos) 0 2 What kind of toilet facility does the family have? None, open pit, closed pit,

or other Water sealed

0 3 Do all children in the family of ages 6 to 11 go to school? No Yes No children ages 6-11 0 4 6 Do any family members have salaried employment? No Yes 0 6

Source: Calculations based on the 2002 APIS. Total:

SAMPLE

Page 9: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

PPI in Action

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Page 10: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Indicator Possible response Points Total

1. How many people aged 0 to 17 are in the household?

Five or more 0

 

Four 4Three 8Two 13One 20None 27

       

2. What is the household's principal occupation?

A. Labourers (agricultural, plantation, other farm), hunters, tobacco preparers and tobacco product makers, and other labourers

0

 

B. Others 8

 C. Professionals, technicians, clerks, administrators, managers, executives, directors, supervisors, and teachers

14       

PPI Fundamentals: Basic use

10

Client Response

8

0

Indicators Points

Page 11: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Indicator Possible response Points Total

1. How many people aged 0 to 17 are in the household?

Five or more 0

 

Four 4Three 8Two 13One 20None 27

       

2. What is the household's principal occupation?

A. Labourers (agricultural, plantation, other farm), hunters, tobacco preparers and tobacco product makers, and other labourers

0

 

B. Others 8

 C. Professionals, technicians, clerks, administrators, managers, executives, directors, supervisors, and teachers

14       

3. Is the residence all pucca (burnt bricks, stone, cement, concrete, jackboard/cement-plastered reeds, timber, tiles, galvanised tin or asbestos cement sheets)?

A. No 0  

B. Yes 4

       

4. What is the household's primary source of energy for cooking?A. Firewood and chips, charcoal, or none 0

 

B. Others 5

  C. LPG 17       

5. Does the household own a television?A. No 0

 B. Yes 6       

6. Does the household own a bicycle, scooter, or motor cycle?A. No 0  

B. Yes 5       

7. Does the household own a almirah/dressing table?A. No 0  

B. Yes 3       

8. Does the household own a sewing machine?A. No 0  

B. Yes 6       

9. How many pressure cookers or pressure pans does the household own?

A. None 0  

B. One 5C. Two or more 9

       

10. How many electric fans does the household own?A. None 0  

B. One 5C. Two or more 9

  Total:  

PPI Fundamentals: PPI score

8

0

4

5

6

0

3

0

0

531

Page 12: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

PPI Fundamentals: Poverty likelihood

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PPI score of 31

Poverty Likelihood

The client interviewed has a 78% likelihood of falling below the national poverty line and a 22% likelihood of being above it.

PPI ScoreTotal Below

National Poverty Line

Total Above National Poverty

Line

0-4   99.3% 0.7%

5-9   92.5% 7.5%

10-14   91.9% 8.1%

15-19   93.4% 6.6%

20-24   77.6% 22.4%

25-29   76.8% 23.2%

30-34   77.8% 22.2%

35-39   48.6% 51.4%

40-44   48.3% 51.7%

45-49   33.6% 66.4%

50-54   34.4% 65.6%

55-59   22.6% 77.4%

60-64   10.1% 89.9%

65-69   10.1% 89.9%

70-74   6.9% 93.1%

75-79   3.8% 96.2%

80-84   2.1% 97.9%

85-89   0.0% 100.0%

90-94   0.0% 100.0%

95-100   0.0% 100.0%

Page 13: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

PPI Summary• Easy-to-use, inexpensive, transparent, objective

• Estimate likelihood that a household is poor:– Scores work for targeting– Average all clients for portfolio poverty rate– Track over time for progress out of poverty

• Practicality and accuracy – One page, few indicators, simple (whole number) scores– Work in the field on paper in real time (no software required)

• Valid for any program serving the poor, not just microfinance

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Page 14: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

How are PPI data used?

Page 15: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

PPI Case Study: ESAF

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Initial Findings

Results of Below $1.25/Day/PPP

ESAF Rural Kerala households: 39.7%

Compared to:Average for all rural Kerala households: 34.1%

ESAF operates within, Kerala, Maharashtra, Madhyapradesh Jharkhand, and Chattisgarh, with 96 branches and 241,788 clients.

Page 16: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

PPI Case Study: Fonkoze

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Poverty Scores of Incoming CLM Members, Solidarity & Ti Kredi (Twoudino) Clients

0%

5%

10%

15%

20%

25%

5 9 13 17 21 25 29 33 37 41 45 49Scores

Fre

qu

en

cy

New Solidarity Clients

CLM Members

Ti Kredi, Twoudino

Page 17: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Rural Vs UrbanEntering Clients

Urban/Rural Sample Below National Below $1/Day/PPP

Below $2/Day/PPP

Rural 316 30% 45% 92%

Urban 100 12% 17% 75%

Grand Total 416 26% 38% 88%

State Average (Rural) 20% 25% 85%

State Average (Urban) 20% 16% 57%

Page 18: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Age and PovertyEntering Clients

Age Range NumBelow

$1/Day/PPPBelow

$2/Day/PPP

18<Age<24 63 42% 89%

25<Age<34 212 42% 90%

35<Age<44 106 33% 85%

Age > 45 35 27% 81%

Grand Total 416 38% 88%

Page 19: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

PPI Case Study: NWTF• NWTF in the Philippines

– PPI collected in all branches, every client– Collects additional indicators to refines outreach

and products and services– Compares data by branch to understand what

products and services are most effective

• Outcomes– Changed targets to admit 90% below poverty line

new clients– Adjusted loan size, loan cycle period and possible

pre-payment options

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Page 20: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Data Use and Future Opportunities– Link Social and Financial performance assessment

– Demonstrate ‘blended’ results to donors and investors

– Market to Social Investors

– Disseminate results at all internal levels

– Disseminate results to the industry

– Potential staff incentives input

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Page 21: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

www.ProgressoutofPoverty.org

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Page 22: Beirut - May 2009 The Human Impact: Measuring Changes in Clients’ Lives Jeff Toohig Deputy Director, PPI Deployment Sanabel 6 th Annual Conference Grameen.

Progress Out of Poverty Index™