Behind the Scenes TQC Winner 2009

Behind the Scenes TQC Winner 2009 / 12-15 1025 10400 0-2619-5500630,631,632,633,636, 0-2619-8086 0-2619-8085 www.tqa.or.th [email protected] 1 2554 3,000ISBN 978-616-7148-88-5

4BehindtheScenesTQCWinner2009

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Behind the ScenesTQC Winner 2009

..2552(ThailandQualityClass:TQC)3 () () () 3 3

.

Behind the Scenes

TQC Winner 2009

()(Bangkok Produce Merchandising PublicCompanyLimited)

()

()BangkokProduceMerchandisingPublicCompanyLimited BKP 98 () CPF (CPG) CPF2(1)(2) 2 3 (Feed)(Farm)(Food) BKP ..2522 ..2530 600 ..2532 (SlaughterPlant) 150 150 7..2533 Further ..2537


..2541 () Further 2 ..2544BKP ..2547 BKP SlaughterHouse Further BKP BKPFurther3..2549 BKP OEM93% BKP CPBrand7%..2551CPFCPBrand 280,000 (Halal) 100,00077% 30,00023% BKP

1. (CPFTradingCo.,Ltd.CPFT) PrimaryCustomer 75%(40%)

2. .. (C.P.MerchandisingCo.,Ltd. CPM) PrimaryCustomer 24%1%(60%)

BKP MainProduct By-Product 3

9

()

CPF Kitchenof theWorld BKP CPF (Vision) :BKP CPF (Purpose) : (Mission) : (HESTSEC:Healthy,Education,Safety,Tasty,Security,Environment,Customer&MarketFocus) BKP 6CPF Way CPF Way 6 1.(EmbraceChange) 2.(MasterLearning&Sharing) 3.(Innovation) 4.(Integrity&Honesty) 5.(ResultOriented) 6.(DedicatetoCountries)


10

20 BKP

ISO9001..2540

HACCP..2541

ISO/IEC17025..2547

ISO14001 ..2543

..2550

ThailandEnergyAwards..2551

ThailandEscoProjectAward2008

OHSAS18001..2545

7(..2546-2552)

CP8 (..2538-2552)

..2548

(AnimalWelfare)..2547

11

()

BritishRetailConsortiumStandard:BRC..2546

SupplieroftheYear2007:KFCUKI OutstandingCommitment toAnimalWelfare(BestOverallAnimalWelfareAuditPerformance2007:KFCUKI)

(.8001) ..2548

1 BKP

BKP80(CPG)CPF BKP BKP 2

..

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2543

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..25162 BKP BKP :

1.BKP . 30

2.5,0002 140 .

3. BKP

4.

5.

BKP

13

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LowCareHighCareLowCare HighCare 100% 11 Flow OneWaySystem - Lay-out - OneWaySystem

1 Lay-outBKP


1

BKP Real-time Water-ChilledSlaughterHouseIQF Further 400 BKP BKP BKP Co-Generation 30-40 BiodieselBiodiesel GreenEnergy BKP ISO9002..2538BKP BKP BKP BKP (BasicRequirement) BKP GoodManufacturingPractices(GMP)HazardAnalysisandCriticalControlPoint(HACCP)

1

()

EST/TH,ISO9001 BKP BritishRetailConsortiumStandard(BRC) IslamicApprovalofMuslimReligiousFood(Halal)AssuredChickenProduction(ACP),TestingLaboratories(ISO/IEC17025) BKP OSHAS18001(OccupationalSafety&HealthAdministrationManagementSystem) ISO14001 TLS8001(ThaiLabourStandard) BKP CPF BKP BKP


1

BKPQualitySystem BKP FullyIntegrationFeedFarm Processing FoodReadyMeal PDCA: BKPPDCA-BKI(Plan-Do-Check-Act-Benchmarking-Kaizen-Innovation) (DailyManagement) PDCA (WeeklyBenchmarking/Kaizen/Innovation) (Benchmarking) 3 CPF (ContinuouslyImprovement)Kaizen-DMAIC(Kaizen-Define-Measure-Analyze-Improve-Control)(Innovation)

1. Incentive Spec( ) Rework Rework

BKP BKP-Competition Ingredient

1

()

2. WorkInstruction (Incentive) Incentive Incentive

3.(GM,DM) AuditorMonitoring ISO,SHE

2 PDCA-BKI


1

KaizenInnovation PDCA-BKIBKP 1 CPF-INNOVACO BKP (KM-Focus) INNOVACO QualityControlCycle(QCC)INNOVACO INNO= Innovation V = Valuable A = Applicable C = Creative O = OrganizationLearning&Teaching BKP BKP-Innovation SeniorLeaderTeam(SLT)

2 InnovationScoringandRewardINNOVACO

Inno- 0-25% 26-50% 51-75% 76-100%

V-Valuable 1

15

510

10

A-Applicable

C-Creative (Copy&Development)

(Create&Development)

O-OrganizationalLearning&Teaching

KM

KM

OL

OLOTCPF

19

()

3 BKP-Innovation LeanSixSigma INNOVACO BKP LeanSixSigma (CumulateMonthly)

4 Lean/SixSigma


20

BKP 5,000CPF80CPFCPFWayBKP 21() BKP CPFWay

1.BKP 15

2. BKP

3. BKP INNOVACODay Why-WhyAnalysis,Kaizen,LeanSixSigma

4. BKP

21

()

5.21 FollowUpCoaching BKP BKP(HESTSEC)

6. BKP . ...

- ..

.

BKP CoreCompetency BKP CoreCompetency (Schooling,Mentoring,Coaching) (LCA:LeadershipCompetencyAttitude) BKP 2

1. (GDP) EmployeeChampionDevelopmentProductivityManagerDevelopment


22

2. (OJT) Schooling,Mentoring,Coaching

5 TrainingGDPRoadmap

6 OJT

Level 1

(Staff)

Level 2

SM

Level 3

DM

Level 4

GM/

AVP/VP

23

()

BKP (CareerProgression) TalentManagementSuccessionPlanningSystem (Talent&Succession)FastTrack (IDP) (Lean&SixSigma) CPF BKP 9 6 BKP BKP TQA ..2551BKP BKP BKP


2

CPF (Assessment) BKP BKP BKP TQABKPApplication (SupportTeam) Application TQA TQABKP CrossFunctionalTeam

TQA

MorningTalk BKP

TQA BKP(TQC)..2552

2

() () (Thai Oil Public CompanyLimited)


2

2

()

Rome not built in a day. The Road to Success is always under construction. () 50 OperationExcellence (ComplexRefinery) (TQA) 3(HighPerformanceOrganization:HPO) (GoodCorporateGovernance) (CorporateSocialResponsibility:CSR) (ThailandQualityClass:TQC)..2552


2

..2504 20 BuildOwnTransfer(BOT) () () . 3 60% ..25352RRCSPRC 35,000 180,000

29

()

..2538-2539 ISO ISOByProductISO9002(ISO9001) (ISO/IECGuide25 ISO/IEC17025)(ISO14001)(.18001) 3 ISO9001,ISO14001,.180013 (.) IMS(IntegratedManagementSystem) (BS-OHSAS18001) QSHE&CSRPolicy QSHE Quality,Safety,OccupationalHealth Environment QSHE&CSRPolicy PRAISE Prevention/Risk/Awareness/Improvement/System/Employee PRAISE


30

1 PRAISE

2548 ShellGlobalSolutions

International SETAwards2005 BestNewlyListedCompany

(EnergyAwards)

..2548 2549 113FORBESGLOBAL

2000..2549 (SMPCS=ShellMainProduct

CorrelationScheme)SGS(ShellGlobalSolution) Lab(UnknownSample)SGS150

PlattsTOP250GlobalEnergyCompaniesAwards PlattsTopCompaniesinAsia33140

31

()

2550 PlattsTOP250GlobalEnergyCompaniesAwards PlattsTopCompaniesinAsia 35 154 PlattsTOP250GlobalEnergyCompaniesFastest-GrowingCompaniesinAsia17

(GoodLaboratoryPractice/DepartmentofIndustrialWorks(GLP/DIW)

2551 ThailandEnergyAwards2008

ASEANEnergyAwards2008 EnergyManagement inIndustry..2551

BestCEOAwards2008

2552 (BoardoftheYearAwards) ..2551/2552

(IntegratedManagementSystem:IMS)(.)

EIAMonitoringAwards2009 ..2552

2553 110(BestManagedCompany)FinanceAsia

(MostCommittedtoaStrongDividendPolicy)11

FinanceAsia (ThailandQualityClass:TQC) TOPCorporateGovernanceReportAwards


32

MQOC MQOC ConsultantToolProvider TaskForce Implement (ImplementationPlanning)MQOC

2 MQOC IFP ISOFocalPoint InternalAuditor 2 TaskForce (Recognition) MQOC 1-2 2 6

33

()

WorkInstruction TaskForce WorkInstruction Procedure Implement QSHE Roadshow Event QSHEAward OFIChampion/InternalAuditChampion/IFPChampion MQOC

3 1-3 TaskForce IFP(ISOFocalPoint) 2


3

4-5 SystemRequirementTraining SystemRequirement,DocumentControlWriting, 6-8 InternalAuditInternalAuditManagementReview 9Application..NationalCertifiedBody InternalAudit,ManagementReviewExternalAuditorInternalAuditExternalAudit ..2540 ..2547

3

()

ByProduct 2 HighPerformance (Competency) (Engagement) (CorporateSocialResponsibility) 20 (GoodGovernance) TQA TQA ..2551TQA..2552TQC


3

TQA TQA TQA (TQAApplicationReport) TQA (ApplicationReport) ApplicationReport TQA 1. POSITIVE POSITIVE

(Professionalism)

(Ownership & Commitment)

3

()

(Social Responsibility)

(Integrity)

(Teamwork & Collaboration)

(Initiative)

(Vision Focus)

(Excellence Striving)

2. 5F5 Fast,Focus,Friendly,Flexible Fair (KeyFocusArea:KFA)12 OperationExcellenceWorkshop TQA TQA (Learning)


3

TQA () Implement ManagementMeeting (Ownership)

39()(Pak Thong Chai Feedmill, Charoen Pokphand Foods PublicCompanyLimited)


0

1

() CPF (CPG) CPF CPF CPF(CPFValueChain)

1 CPFValueChain


2

CPF ..2506 CPF11 (PakThongChaiFeedmill:PTF) 11..2547 (PTF) CPF PTF 1.2 (Bulk) (Bag) 2 1. () 2. OneStopService (Kitchen of the World)CPF PTFCPF CPF Way

3

1. 2. 3. 4. 5. CPF Way (EmbraceChange) (MasterLearning&Sharing) (Innovation) (Integrity&Honesty) (ResultOriented) (DedicatetoCountries) ..2547 (ExcellenceinConstructionAward: EagleAward) ..2548- ISO9001 ..2548- GMP&HACCP ..2552 ThailandQualityClass (TQC) ..2550 5Thailand5SAward ..2551 OEE(OperationalEfficiencyandEffectiveness) Award ..2551 KaizenAward ..2552 FeedInnovationCEOAward


..2549- ..2551 (ThailandsPrimeMinisterIndustryAward) ..2551 ZeroAccident ..2553 ZeroAccident (.-) ..2547- ISO14001 ..2549 ..2549 ..2553 ThailandEnergyAward2010 ASEANEnergyAward2010: SpecialSubmission (ThailandsPrimeMinisterIndustryAward) (PTF)11 () CPF PTF 9 (FoodSafety) (CoreCompetency)

PTF PTF50PTF 10 PTF (PlantLayoutandPlantDesign) GMP HACCP,EuropeanFeedManufacturersFederationGuide // 100% PTF SLIP FORM FoodSafety PTF ExcellenceinConstructionAward(EagleAward)


2 SLIPFORM PTF (PlantControlSystem) Real-time PTF CPF PTFPTF LeadershipDevelopmentCourse(TrainingRoadmap)

3 LeadershipDevelopmentCourse

GlobalManagerDevelopmentForManagementLevel:VPAVPGM

PeopleAdvisorDevelopmentForDepartmentManager

ProductivityManagerDevelopmentForSupervisor

CPFAmbassadorForEmployee

43

21

PTF PTF OrganizationalDevelopmentforSustainabilityPTFRoadMap..2004 PTF PTF (Benchmarking)(CoreCompetency)PDCA

4 PTFRoadMap 5SProgramSafetyPolicy PTF 5 ..2004 5 CPF 5 11BestPractice5CPF


5 PTF 5MachineBreakdown

5 Breakdown 2QualityPolicy,FoodSafety PTF QualityPolicy,FoodSafety ISO9001,GMP&HACCP ISO9001PDCA GMP&HACCP 3SHEPolicy,EMP,KM,EnergySavingProgram PTF SHE-SafetyHealthEnvironment EnvironmentalManagementPlan(EMP) 5 ISO14000 PTF

0

2

4

6

2548

: %

2549 2550 2551 2552

PTF XXX Target

9

6 PTF PTF (Cover) Sensor (ExplosionProof) PTF

(PersonalProtectionEquipment :PPE) SafetyMorningTalk KYT(KikenYoshiTraining)

(SafetyAudit) 4

(BehaviorBasedSafety) ()

0

1

2548

: %

2549 2550 2551 2552

PTF Target


0

..2551PTF (ThailandsPrimeMinisterIndustryAward) PTF(EnergySavingProgram)(SmallGroupActivity :SGA)

7 PTF 10 (KnowledgeManagement :KM)

SGA

1

8 WebKM 4ITSecurity,5SVFP PTF IT Hardware Software PTF ISO27001(ITSecurity)IT PTF IT ISO17799 5 5SVFP VFP VisualFeedbackPhotography5- 5Kaizen,Lean PTF KaizenSuggestion- KaizenSuggestion KaizenSuggestion (CreativeThinking)


2

(Wastes)SmallGroupActivity KaizenSuggestion Kaizen

9

Lot.No

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KaizenInnovation CPF 11 FeedInnovationCEOAward PTF KaizenSuggestion FeedInnovationCEOAward3 FeedInnovationCEOAward FeedInnovationCEOAward Power Peak PTF TOU(TimeofUseRate)PTFPowerPeak


PowerPeak (Simulation)

PowerPeak InnovationPTF Lean Lean PTF 7 Lean LeanPTF7 1. 2. 3. 4./ 5. 6. 7. Lean OilCooler

7 (7 Wastes) ... 1.(UnnecessaryMotion) 2.(IdleTime/Delay) 3.(Non-effectiveProcess) 4./(Defects/Reworks) 5.(Overproduction/Overprocessing) 6.(UnnecessaryStock) 7.(Transportation)


5637


0

19 55,335 Lean PTF 7

1

(ProductivityImprovement) PTF ..2551 7 (OFI:OpportunityforImprovement) PTF PTF (ApplicationReport) 7(CrossFunctionalTeam) (ITSystem) TopManagementReviewManagementReview,VDOConference,5MinutesTalk 5Kaizen Lean PDCA


2

(TotalSuccessSolution) CPFValueChain

PTF CPF

PTF (TQA)

PTF

(CPF)

PTF

PTF

..2547 ..2552 PTF

(ThailandQualityClass:

TQC)

() 1. 2. 3. 4. 5. 6. 7. 8. 9... 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. /27. 28. 29. 30. 31. 32. 33. 34.

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0-2619-808512-15102510400

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43/2549.

15102510400

Behind the Scenes TQC Winner 2009

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