Behind the curtain cf dc cil 2015

Behind the

CurtainAdapting and Developing

Student Digital Resources

Computers in Libraries

April 27, 2015

Who Am I?

Librarian

Educator

Photographer

Baker

Ninja

Reader

@librarychristi

EBSCO Information Services

Who Am I?

@deirdre_lyon

Librarian

Researcher

Horse person

Batman expert

Animal Rights Advocate

EBSCO Information Services

The Projects

Secondary Research

Literature review of elementary, middle and high school search habits

Video Diary Study

High school students self-reporting their research habits and preferences

Contextual Inquiry

One-on-one sessions with high school, college and graduate students discussing their research habits

What We Thought

Reader

Rule-Follower

Overachiever

Naturally internally motivated

All avatars created by Deirdre Costello using FaceYourManga.com

Hermione

Supportive Home

Hates Homework

Relies on Hermione

Learns from a Friend

All avatars created by Deirdre Costello using FaceYourManga.com

Ron

All avatars created by Deirdre Costello using FaceYourManga.com

Nervous

Clumsy

Very Little Support

Finds his subject

Neville

Motivation: The Turning Point

External Internal

“Glenfinnan Viaduct” by Nicolas17 is licensed under CC BY

2.5

Elementary School: Grazers

• Students think very

concretely

• They have developing

motor skills

• Their reading

comprehenion is still low

• Comfortable exploring

new interfaces

• Solve problems by trial

and error

• Skill mastery occurs

when student feel

confident and successful

Grazers: In Short

• Interpreting information is a challenge

• Interacting with information is a challenge

• Positive reinforcement for exploration

builds a foundation for future skills

Middle School: Loopers

• Keywords are a struggle

• Have difficulty

understanding hierarchies

• Will reject anything

“childish”

• Unsure about progress on

their own

• Positive view of

technology

• Autonomy and

independence are

extremely important

• Motivated by familiarity,

authority and intellectual

challenge

Loopers: In Short

• Students are ready to search on their own

• They can perform simple strategies modelled

for them

• They need consistent reassurance and

guidance to move forward

High School: Skimmers

• Keywords are still a struggle

• Quick to reject anything

difficult or inconvenient

• Experience anxiety about

producing a high-quality

product

• Difficulty forming a search

strategy – finding a topic,

determining keywords, writing

• Comfortable with

technology

• Familiar with web

conventions

• Capable of analysis and

synthesis

• Enjoy learning and finding

information

Skimmers: Key Opportunity

9th Grade “Boot Camp”

• Students are resistant when they’re doing it

• When they get to college, they appreciate it

• They become the “helpers” that other students

turn to when they’re struggling

Google + Wikipedia = Googlepedia

• It’s familiar

• It’s simple

• It’s rewarding

• It’s trustworthy

It’s not going away.

Data to Design

A B

C

Goal:

Remove obstacles to improve experience

Empathy

Frustrating

Overwhelming Hard

I don’t know where to start

Nervous

What We Did

What We Did

Avoid Childish

Consistent ExperiencePrimary

Secondary

Public Library

A Starting Point

Context

In Tune

At The Right Level

QuantitativeQualitative

Reader & Task

Takeaways

• 9th Grade “Boot Camp”

• Avoid “childish” designs

• Scaffold experiences

• Provide context

• Look at all aspects of complexity

Contact Us

@librarychristi

@deirdre_lyon

[email protected]

[email protected]

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