Behavior Safety Success In Construction and Industry Marc McClure Regional Safety Manager
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Behavior Safety Success In
Construction and
Industry
Marc McClureRegional Safety Manager
Where Do You Begin?
2The Ground Work
What Our We Doing?
3
It is not enough that Management commits itself,they must know what it is they are committed to. Action is required.”
W. Edwards Deming
What is Behavior Observation?
Behavior observation is not a cure all Too many fail because management and employees
don’t have a clear understanding , or expectation of what a behavior program can and will do
4
5
Building Your Foundation
Behavior Safety SuccessThe Groundwork
Building Your Foundation
Understand your situation and what you want to achieve
Set clear expectations with achievable goals Need to recognize the behavior process is a
management concept – Own it! Observations are part of the process – NOT the
entire process!
6
Building Your Foundation
Involve all shareholders Teach your expectations. If you want quality observations, feedback and data make sure you
educate your workers to give you what you want.
7
The Challenge BeginsThe Challenge Begins
What to Observe and When
What to Observe?
Critical Behaviors – How do we choose?Focus - The behaviors observed must be observable and should focus on what is getting you hurtWhat numbers are right? The 90/10 rule or 80/20 - What’s right for you?
9
Truths to Remember
10
People make mistakes
People take risks
Who? What? When? How Much?
11
12
Who? What? When? How Much?
Goals
13
Critical Behaviors at Habit Strength
Data
14
Track and measureShare and communicate
The numbers don’t match?
The Mechanics
Control the risk Reduce the exposure Build accountability
Reinforce the positive Raise awareness through education and
reinforcement of the positive Recognize and share the desired results
Change your safety culture
15
Management Tool – Reduce/Control Risk
16
Let your risk dictate your tempo
Focus on your risk
A Little Secret
17
The Hawthorne Effect
Direction Setting
18
Are we going the right way?
What’s Next?
19
“Your focus determines your reality”Qui Gonn Jenn of
Star Wars – The Phantom Menace
20
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