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Operating Instructions
Digital Cordless PhoneModel No. KX-TGC210E
KX-TGC212EKX-TGC213E
Digital Cordless Answering System Model No. KX-TGC220E
KX-TGC222EKX-TGC223EKX-TGC224E
Model shown is KX-TGC210.
Before initial use, see “Getting Started”on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit
and save them forfuture reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
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IntroductionModel composition
.......................................3Accessory information
..................................3General information
......................................5
Important InformationFor your safety
.............................................6Important safety
instructions ........................7For best performance
...................................7Other information
.........................................8Specifications
...............................................9
Getting StartedSetting up
...................................................10Controls
......................................................12Display
icons ..............................................13Turning the
power on/off ............................14Language setting
........................................14Date and time
.............................................14Recording your
greeting message .............14Other settings
.............................................15
Making/Answering CallsMaking calls
...............................................16Answering calls
..........................................16Useful features during
a call .......................16Intercom
.....................................................17Key lock
......................................................18
PhonebookPhonebook
.................................................19Speed dial
..................................................20
ProgrammingMenu list
.....................................................21Alarm
..........................................................25Nuisance
call block ....................................26Other programming
....................................27
Caller ID ServiceUsing Caller ID service
...............................29Caller list
....................................................29
Answering SystemAnswering system
......................................31Turning the answering
system on/off .........31Greeting message
......................................31Listening to messages
...............................32Remote operation
.......................................33
Answering system settings .........................34
Useful InformationVoice mail service
......................................36Character entry
..........................................36Error messages
..........................................38Troubleshooting
.........................................38Conditions of guarantee
.............................43
IndexIndex...........................................................44
2
Table of Contents
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Model compositionn KX-TGC210 series n KX-TGC220 series
R Model shown is KX-TGC212. R Model shown is KX-TGC222.
Series Model No.Base unit HandsetPart No. Part No. Quantity
KX-TGC210series
KX-TGC210 KX-TGC210 KX-TGCA20 1KX-TGC212 KX-TGC210 KX-TGCA20
2KX-TGC213 KX-TGC210 KX-TGCA20 3
KX-TGC220series
KX-TGC220 KX-TGC220 KX-TGCA20 1KX-TGC222 KX-TGC220 KX-TGCA20
2KX-TGC223 KX-TGC220 KX-TGCA20 3KX-TGC224 KX-TGC220 KX-TGCA20 4
Accessory information
Supplied accessories
No.Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4
units*4
Accessory item/Part number Accessory quantityA AC adaptor for
base unit/PNLV226EZ 1 1 1 1B Telephone line cord/
PNJA1113Y (Black/for U.K.) orPNJA1037Z (Transparence/for
U.K.)
1 1 1 1
C Rechargeable batteries*5 2 4 6 8
D Handset cover*6 1 2 3 4
E Charger/PNLC1042ZB – 1 2 3F AC adaptor for charger/PNLV233EKZ
– 1 2 3
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 3
Introduction
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*1 KX-TGC210/KX-TGC220*2 KX-TGC212/KX-TGC222*3
KX-TGC223/KX-TGC213*4 KX-TGC224*5 See page 4 for replacement
battery information.*6 The handset cover comes attached to the
handset.
A B C D E F
Additional/replacement accessoriesPlease contact your nearest
Panasonic dealer for sales information.
Accessory item Model numberRechargeablebatteries
HHR-4MVE*1
Battery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size
for each handset
DECT repeater KX-A405
*1 Replacement batteries may have a different capacity from that
of the supplied batteries.
Other informationR Design and specifications are subject to
change without notice.R The illustrations in these instructions may
vary slightly from the actual product.
Sales and support information
Customer Communications CentreR For customers within the U.K.:
0844 844 3899R For customers within Ireland: 01289 8333R For
further support on your product, please visit our website:
www.panasonic.co.uk
Direct Sales at Panasonic U.K.R Order accessory and consumable
items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am -
5:00pm (Excluding publicholidays).
R Go on line through our Internet Accessory ordering application
at www.pas-europe.comR Most major credit and debit cards accepted.R
All enquiries transactions and distribution facilities are provided
directly by Panasonic U.K.R Also available through our Internet is
direct shopping for a wide range of finished products.
Take a browse on our website for further
details.http://shop.panasonic.co.uk/
4 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Introduction
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General informationR This equipment is designed for use on the
U.K. and Ireland analogue telephone network.R In the event of
problems, you should contact your equipment supplier in the first
instance.Declaration of Conformity:R Panasonic System Networks Co.,
Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio
& Telecommunications TerminalEquipment (R&TTE) Directive
1999/5/EC.Declarations of Conformity for the relevant Panasonic
products described in this manual areavailable for download by
visiting:http://www.ptc.panasonic.euContact to Authorised
Representative:Panasonic Testing CentrePanasonic Marketing Europe
GmbHWinsbergring 15, 22525 Hamburg, Germany
For your future referenceWe recommend keeping a record of the
following information to assist with any repair underwarranty.
Serial No. Date of purchase(found on the bottom of the base
unit)Name and address of dealer
Attach your purchase receipt here.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 5
Introduction
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For your safetyTo prevent severe injury and loss of
life/property, read this section carefully beforeusing the product
to ensure proper and safeoperation of your product.
WARNING
Power connectionR Use only the power source marked on the
product.R Do not overload power outlets and
extension cords. This can result in the riskof fire or electric
shock.
R Completely insert the AC adaptor/powerplug into the power
outlet. Failure to do somay cause electric shock and/or
excessiveheat resulting in a fire.
R Regularly remove any dust, etc. from theAC adaptor/power plug
by pulling it fromthe power outlet, then wiping with a drycloth.
Accumulated dust may cause aninsulation defect from moisture,
etc.resulting in a fire.
R Unplug the product from power outlets if itemits smoke, an
abnormal smell, or makesan unusual noise. These conditions cancause
fire or electric shock. Confirm thatsmoke has stopped emitting and
contact anauthorised service centre.
R Unplug from power outlets and never touchthe inside of the
product if its casing hasbeen broken open.
R Never touch the plug with wet hands.Danger of electric shock
exists.
InstallationR To prevent the risk of fire or electrical
shock, do not expose the product to rain orany type of
moisture.
R Do not place or use this product nearautomatically controlled
devices such asautomatic doors and fire alarms. Radiowaves emitted
from this product may causesuch devices to malfunction resulting in
anaccident.
R Do not allow the AC adaptor or telephoneline cord to be
excessively pulled, bent orplaced under heavy objects.
Operating safeguardsR Unplug the product from power outlets
before cleaning. Do not use liquid oraerosol cleaners.
R Do not disassemble the product.R Do not spill liquids
(detergents, cleansers,
etc.) onto the telephone line cord plug, orallow it to become
wet at all. This maycause a fire. If the telephone line cord
plugbecomes wet, immediately pull it from thetelephone wall jack,
and do not use.
MedicalR Consult the manufacturer of any personal
medical devices, such as pacemakers orhearing aids, to determine
if they areadequately shielded from external RF(radio frequency)
energy. (The productoperates in the frequency range of1.88 GHz to
1.90 GHz, and the RFtransmission power is 250 mW (max.).)
R Do not use the product in health carefacilities if any
regulations posted in thearea instruct you not to do so. Hospitals
orhealth care facilities may be usingequipment that could be
sensitive toexternal RF energy.
CAUTION
Installation and locationR Never install telephone wiring during
an
electrical storm.R Never install telephone line jacks in wet
locations unless the jack is specificallydesigned for wet
locations.
R Never touch uninsulated telephone wires orterminals unless the
telephone line hasbeen disconnected at the network interface.
R Use caution when installing or modifyingtelephone lines.
R The AC adaptor is used as the maindisconnect device. Ensure
that the ACoutlet is installed near the product and iseasily
accessible.
6 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
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R This product is unable to make calls when:– the handset
batteries need recharging or
have failed.– there is a power failure.– the key lock feature is
turned on.
BatteryR We recommend using the batteries noted
on page 4. USE ONLY rechargeableNi-MH batteries AAA (R03)
size.
R Do not mix old and new batteries.R Do not open or mutilate the
batteries.
Released electrolyte from the batteries iscorrosive and may
cause burns or injury tothe eyes or skin. The electrolyte is toxic
andmay be harmful if swallowed.
R Exercise care when handling the batteries.Do not allow
conductive materials such asrings, bracelets, or keys to touch
thebatteries, otherwise a short circuit maycause the batteries
and/or the conductivematerial to overheat and cause burns.
R Charge the batteries provided with oridentified for use with
this product only, inaccordance with the instructions
andlimitations specified in this manual.
R Only use a compatible base unit (orcharger) to charge the
batteries. Do nottamper with the base unit (or charger).Failure to
follow these instructions maycause the batteries to swell or
explode.
Important safetyinstructionsWhen using your product, basic
safetyprecautions should always be followed toreduce the risk of
fire, electric shock, andinjury to persons, including the
following:1. Do not use this product near water for
example, near a bathtub, washbowl,kitchen sink, or laundry tub,
in a wetbasement or near a swimming pool.
2. Avoid using a telephone (other than acordless type) during an
electrical storm.There may be a remote risk of electricshock from
lightning.
3. Do not use the telephone to report a gasleak in the vicinity
of the leak.
4. Use only the power cord and batteriesindicated in this
manual. Do not dispose ofbatteries in a fire. They may
explode.Check with local codes for possible specialdisposal
instructions.
SAVE THESE INSTRUCTIONS
For best performanceBase unit location/avoiding noiseThe base
unit and other compatible Panasonicunits use radio waves to
communicate witheach other.R For maximum coverage and
noise-free
communications, place your base unit:– at a convenient, high,
and central
location with no obstructions betweenthe handset and base unit
in an indoorenvironment.
– away from electronic appliances such asTVs, radios, personal
computers,wireless devices, or other phones.
– facing away from radio frequencytransmitters, such as external
antennasof mobile phone cell stations. (Avoidputting the base unit
on a bay window ornear a window.)
R Coverage and voice quality depends on thelocal environmental
conditions.
R If the reception for a base unit location isnot satisfactory,
move the base unit toanother location for better reception.
EnvironmentR Keep the product away from electrical noise
generating devices, such as fluorescentlamps and motors.
R The product should be kept free fromexcessive smoke, dust,
high temperature,and vibration.
R The product should not be exposed todirect sunlight.
R Do not place heavy objects on top of theproduct.
R When you leave the product unused for along period of time,
unplug the product fromthe power outlet.
R The product should be kept away from heatsources such as
radiators, cookers, etc. It
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 7
Important Information
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should not be placed in rooms where thetemperature is less than
0 °C or greaterthan 40 °C. Damp basements should alsobe
avoided.
R The maximum calling distance may beshortened when the product
is used in thefollowing places: Near obstacles such ashills,
tunnels, underground, near metalobjects such as wire fences,
etc.
R Operating the product near electricalappliances may cause
interference. Moveaway from the electrical appliances.
Routine careR Wipe the outer surface of the product
with a soft moist cloth.R Do not use benzine, thinner, or
any
abrasive powder.
Other informationCAUTION: Risk of explosion if battery
isreplaced by an incorrect type. Dispose of usedbatteries according
to the instructions.
Notice for product disposal, transfer,or returnR This product
can store your private/
confidential information. To protect
yourprivacy/confidentiality, we recommend thatyou erase information
such as phonebookor caller list entries from the memory beforeyou
dispose of, transfer, or return theproduct.
Information for Users on Collectionand Disposal of Old Equipment
andused Batteries
1 2 3
These symbols (A, B, C) on the products,packaging, and/or
accompanying documentsmean that used electrical and
electronicproducts and batteries should not be mixedwith general
household waste.For proper treatment, recovery and recyclingof old
products and used batteries, pleasetake them to applicable
collection points, inaccordance with your national legislation
andthe Directives 2002/96/EC and 2006/66/EC.By disposing of these
products and batteriescorrectly, you will help to save
valuableresources and prevent any potential negativeeffects on
human health and the environmentwhich could otherwise arise from
inappropriatewaste handling.For more information about collection
andrecycling of old products and batteries, pleasecontact your
local municipality, your wastedisposal service or the point of sale
where youpurchased the items.Penalties may be applicable for
incorrectdisposal of this waste, in accordance withnational
legislation.
For business users in the EuropeanUnionIf you wish to discard
electrical and electronicequipment, please contact your dealer
orsupplier for further information.
Information on Disposal in otherCountries outside the European
UnionThese symbols (A, B, C) are only valid inthe European Union.
If you wish to discardthese items, please contact your
localauthorities or dealer and ask for the correctmethod of
disposal.
Note for the battery symbolThis symbol (B) might be used
incombination with a chemical symbol (C). Inthis case it complies
with the requirement setby the Directive for the chemical
involved.
Note for the battery removalprocedureRefer to “Battery
installation” on page 10.
8 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
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SpecificationsR Standard:
DECT (Digital Enhanced CordlessTelecommunications),GAP (Generic
Access Profile)
R Frequency range:1.88 GHz to 1.90 GHz
R RF transmission power:Approx. 10 mW (average power
perchannel)
R Power source:220–240 V AC, 50/60 Hz
R Power consumption:Base unit*1:Standby: Approx. 0.52 WMaximum:
Approx. 2.7 WBase unit*2:Standby: Approx. 0.54 WMaximum: Approx.
2.7 WCharger:Standby: Approx. 0.12 WMaximum: Approx. 1.8 W
R Operating conditions:0 °C–40 °C, 20 %–80 % relative
airhumidity (dry)
*1 KX-TGC210 series: page 3*2 KX-TGC220 series: page 3
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Important Information
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Setting up
Connectionsn Base unit
Connect the AC adaptor to the unit bypressing the plug
firmly.Fasten the cord by hooking it.Connect the AC adaptor to the
poweroutlet.Connect the telephone line cord to theunit, then to the
telephone line jack untilyou hear a click.A DSL/ADSL filter (not
supplied) isrequired if you have a DSL/ADSL service.
Note:R Use only the supplied Panasonic AC
adaptor PNLV226E.R Use only the supplied telephone line
cord.
3
4 5
4
1
2
n ChargerA Connect the AC adaptor plug to the
unit until you hear a click.B Connect the AC adaptor to the
power
outlet.Note:R Use only the supplied Panasonic AC
adaptor PNLV233E.
1 2
Battery installationR USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (1).R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.R Confirm correct polarities ( , ).
1
R Follow the directions on the display to setup the unit.
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Battery chargingCharge for about 7 hours.R Confirm “Charging” is
displayed (1).R When the batteries are fully charged,
“Fully charged” is displayed.11
Note when setting up
Note for connectionsR The AC adaptor must remain connected
at
all times. (It is normal for the adaptor to feelwarm during
use.)
R The AC adaptor should be connected to avertically oriented or
floor-mounted ACoutlet. Do not connect the AC adaptor to
aceiling-mounted AC outlet, as the weight ofthe adaptor may cause
it to becomedisconnected.
During a power failureThe unit will not work during a power
failure.We recommend connecting a corded-typetelephone (without AC
adaptor) to the sametelephone line or to the same telephone
linejack using a T-adaptor. Your Panasonic salesshop can offer you
more information aboutconnection possibilities.
Note for battery installationR Use the supplied rechargeable
batteries.
For replacement, we recommend using thePanasonic rechargeable
batteries noted onpage 4, 7.
Note for battery chargingR It is normal for the handset to feel
warm
during charging.R Clean the charge contacts of the handset,
base unit, and charger with a soft and drycloth once a month.
Before cleaning theunit, disconnect from power outlets and
anytelephone line cords. Clean more often ifthe unit is exposed to
grease, dust, or highhumidity.
Battery level
Icon Battery levelHigh
Medium
Low
Needs charging.
Panasonic Ni-MH batteryperformance (supplied batteries)
Operation Operating timeIn continuous use 16 hours max.Not in
use (standby) 200 hours max.
Note:R Actual battery performance depends on
usage and ambient environment.
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Getting Started
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Controls
Handset
A
B
A
C
J
K
HB
G
A
D
E
F
I
SpeakerM N (Talk)Dial keypadMZN
(Speakerphone)MicrophoneReceiverDisplayM N (Off/Power)MR/ECONR:
Recall/FlashECO: Eco mode shortcut key
M N (Intercom)R This feature is not available for single
handset models.Charge contacts
n Control type Soft keys
By pressing a soft key, you can select thefeature shown directly
above it on thedisplay. (Example: , OK, etc.)
Navigator keyNavigator keys functions as follows.
Symbol MeaningM N MDN UpM N MCN DownMWN MFN LeftMTN MEN
Right
– MDN, MCN, MFN, or MEN: Scroll throughvarious lists and
items.
– MDN or MCN ( ): Adjust the receiver orspeaker volume while
talking.
– M N (Caller list): View the caller list.– MWN (Phonebook):
View the phonebook
entry.– MTN (Redial): View the redial list.
Base unitn KX-TGC210 series: page 3
A B
Charge contacts
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M N (Locator)R You can locate a misplaced handset
by pressing M N.n KX-TGC220 series: page 3
A
E
B C
D F G HI
Charge contactsSpeakerMjN/MkN (VOL.: Volume up/down)MANSWER
ON/OFFNANSWER ON/OFF indicatorM N (PLAY/STOP)Message indicatorM N
(Repeat)M N (Skip)MERASENM N (LOCATOR)R You can locate a misplaced
handset
by pressing M N.
Display iconsHandset display items
Item MeaningRange status: The more barsvisible, the closer the
handsetis to the base unit.Out of base unit range
Paging, intercom mode*1
Z Speakerphone is on.(page 16)
Item MeaningThe line is in use.R When flashing slowly: The
call is put on hold.R When flashing rapidly: An
incoming call is now beingreceived.
Missed call*2 (page 29)The base unit transmissionpower is set to
“Low”.(page 15)The LCD backlight is off.(page 23)R When displayed
next to the
battery icon: Answeringsystem is on.*3 (page 31)
R When displayed with anumber: New messageshave been
recorded.*3(page 32)
“Greeting Only” isselected as the caller’srecording time. In
this case,the answering systemanswers calls with a greetingmessage
and callermessages are not recorded.*3(page 35)Battery level
Alarm is on. (page 25)
Privacy mode is on.*1(page 23)Ringer volume is off.(page 22)
Nuisance call blocked.*2(page 26)New voice mail
messagereceived.*4 (page 36)
Line inuse
Someone is using the line.*1
IN USE Answering system is beingused by:– another handset*1– the
base unit.*3
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*1 KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224
*2 Caller ID subscribers only*3 KX-TGC220 series: page 3*4 Voice
mail subscribers only
Handset soft key icons
Icon ActionReturns to the previous screen oroutside
call.Displays the menu.
OK Accepts the current selection.Makes a call. (page 16)
Temporarily turns off the ringerfor incoming calls. (page
16)
Places a call on hold.*2
W Opens the phonebook.Allows you to edit phonenumbers. (page
26)Adds new entry. (page 20)Displays the character entrymode for
phonebook search.(page 19)Turns the key lock feature off.(page
18)Stops alarm. (page 25)
Snooze button on the alarm.(page 25)Selects entries or
handsets.(page 25)
n Stops recording or playback.*1
Stores phone numbers.(page 19)Erases the selected item.
Allows you to make an intercomcall.*2
C Erases a number/character.Puts the call on mute.
*1 KX-TGC220 series: page 3*2 KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
Turning the power on/offPress M N for about 2 seconds.
Language setting
Display language1 M N#1102 MbN: Select your desired language.
aMOKN
3 M N
Date and time1 M N#1012 Enter the current date, month, and
year.a MOKNExample: 15 July, 201415 07 14
3 Enter the current hour and minute.Example: 9:3009 30R You can
select 24-hour or 12-hour
clock format (“AM” or “PM”) bypressing *.
4 MOKN a M N
Recording your greetingmessageAvailable for:KX-TGC220 series
(page 3)
You can record your own greeting messageinstead of using a
pre-recorded greetingmessage. See page 31 for details.1 M N#3022
MbN: “Yes” a MOKN
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3 Record a greeting message. a MnN aM N
Other settings
One touch eco modeThe MR/ECON button on the handset enablesyou
to activate the eco function with onetouch.By activating eco mode,
your unit can reducethe base unit transmission power by up to90 %
in standby mode.You can turn on/off one touch eco mode byjust
pressing MR/ECON. The default setting is“Normal”.– When the one
touch eco mode is on: “Low”
is temporarily displayed and is shownon the handset display
instead of .
– When the one touch eco mode is off:“Normal” is temporarily
displayed and
goes off from the handset display.Note:R When there is another
cordless phone
nearby and it is in use, the base unittransmission power may not
be reduced.(KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224)
R Activating one touch eco mode reduces therange of the base
unit in standby mode.
R If you set the repeater mode to “On”(page 27):– One touch eco
mode is cancelled.– “Eco Setup” is not shown in the
display menu (page 23).
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Making calls1 Lift the handset and dial the phone
number.R To correct a digit, press MCN.
2 M N 3 When you finish talking, press M N or
place the handset on the base unit orcharger.
Using the speakerphone1 Dial the phone number and press MZN.2
When you finish talking, press M N.Note:R To switch back to the
receiver, press MZN/M N.
Adjusting the receiver or speakervolumePress MDN or MCN
repeatedly while talking.
Making a call using the redial listThe last 10 phone numbers
dialled are storedin the redial list (each 24 digits max.).1 MTN2
MbN: Select the desired phone number.3 M N
Erasing a number in the redial list1 MTN2 MbN: Select the
desired phone number.a M N
3 MbN: “Yes” a MOKN a M N
Pause (for PBX/long distance serviceusers)A pause is sometimes
required when makingcalls using a PBX or long distance service.When
storing a calling card access numberand/or PIN in the phonebook, a
pause is alsoneeded (page 20).
Example: If you need to dial the line accessnumber “0” when
making outside calls with aPBX:1 0 a MDN (Pause)2 Dial the phone
number. a M NNote:R A 3 second pause is inserted each time MDN
(Pause) is pressed.
Answering calls1 Lift the handset and press M N or MZN
when the unit rings.2 When you finish talking, press M N or
place the handset on the base unit orcharger.
Any key answer: You can answer the call bypressing any dial
key.Auto talk: You can answer calls simply bylifting the handset
(page 23).Temporary handset ringer off: You can turnthe ringer off
temporarily by pressing M N.
Adjusting the ringer volume
HandsetPress MDN or MCN repeatedly to select thedesired volume
while ringing.
Base unit*1
*1 KX-TGC220 series: page 3
Press MjN or MkN repeatedly to select thedesired volume while
ringing.R To turn the ringer off, press and hold MkN
until the unit beeps.
Useful features during acall
Hold1 Press M N during an outside call.2 MbN: “Hold” a MOKN
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3 To release hold, press M N.Note:R After holding for 10
minutes, the call is
disconnected.
Mute1 Press M N during a call.2 To return to the call, press M
N.
Recall/flashMR/ECON allows you to use the specialfeatures of
your host PBX such as transferringan extension call, or accessing
optionaltelephone services.Note:R To change the recall/flash time,
see
page 23.
For call waiting or Call WaitingCaller ID service usersTo use
call waiting or Call Waiting Caller ID,you must first subscribe
with your serviceprovider/telephone company.This feature allows you
to receive calls whileyou are already talking on the phone. If
youreceive a call while on the phone, you will heara call waiting
tone.If you subscribe to both Caller ID and CallWaiting with Caller
ID services, the 2ndcaller’s information is displayed after you
hearthe call waiting tone on the handset.1 Press MR/ECON to answer
the 2nd call.2 To switch between calls, press MR/ECON.Note:R Please
contact your service provider/
telephone company for details andavailability of this service in
your area.
Call share
Available
for:KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224
You can join an existing outside call.To join the conversation,
press M N whenthe other handset is on an outside call.Note:R To
prevent other users from joining your
conversations with outside callers, turn theprivacy mode on
(page 23).
Transferring calls, conferencecalls
Available
for:KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224
Outside calls can be transferred or aconference call with an
outside party can bemade between 2 handsets.1 During an outside
call, press M N.
KX-TGC213/KX-TGC223/KX-TGC224:MbN: Select the desired unit. a
MOKN
2 Wait for the paged party to answer.R If the paged party does
not answer,
press M N to return to the outside call.3 To complete the
transfer:
Press M N.To establish a conference call:M N a MbN: “Conference”
a MOKNR To leave the conference, press M N.
The other 2 parties can continue theconversation.
R To put the outside call on hold: M Na MbN: “Hold” a MOKNTo
resume the conference: M N aMbN: “Conference” a MOKN
R To cancel the conference: M N aMbN: “Stop Conference” a
MOKNYou can continue the conversationwith the outside caller.
IntercomAvailable
for:KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224
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Intercom calls can be made betweenhandsets.Note:R When paging
the handset, the paged
handset beeps for 1 minute.R If you receive an outside call
while talking
on the intercom, you hear 2 tones. Toanswer the call, press M N,
then pressM N.
Making an intercom call1 M N
KX-TGC213/KX-TGC223/KX-TGC224:MbN: Select the desired unit. a
MOKN
2 When you finish talking, press M N.
Answering an intercom call1 Press M N or M N to answer the
page.2 When you finish talking, press M N.
Key lockThe handset can be locked so that no calls orsettings
can be made. Incoming calls can beanswered, but all other functions
are disabledwhile key lock is on.To turn key lock on, press M N for
about 3seconds.R To turn key lock off, press M N for about 3
seconds.Note:R Calls to emergency numbers cannot be
made until key lock is turned off.
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PhonebookYou can add 50 names (16 characters max.)and phone
numbers (24 digits max.) to thephonebook.Important:R All entries
can be shared by any registered
handset.
Adding phonebook entries1 MWN a M N2 MbN: “New Entry” a MOKN3
Enter the party’s name. a MOKNR You can change the character
entry
mode by pressing MR/ECON(page 36).
4 Enter the party’s phone number. aMOKN 2 times a M N
Storing a redial list number to thephonebook1 MTN2 MbN: Select
the desired phone number.a M N
3 To store the name, continue from step 3,“Editing entries”,
page 19.
Storing caller information to thephonebook1 M N2 MbN: Select the
desired entry. a M N3 MbN: “Save CID” a MOKN4 MbN: “Phonebook” a
MOKN5 To store the name, continue from step 3,
“Editing entries”, page 19.
Finding and calling from aphonebook entry1 MWN
2 To scroll through all entriesMbN: Select the desired entry.To
search by first character
Press the dial key (0 to 9, or #)which contains the character
you aresearching for (page 36).MbN: Scroll through the phonebook
ifnecessary.
3 M NNote:R In step 1, change the character entry mode
if necessary:M N a MbN: Select the character entrymode. a
MOKN
Editing entries1 Find the desired entry (page 19). a M N2 MbN:
“Edit” a MOKN3 Edit the name if necessary. a MOKN4 Edit the phone
number if necessary. aMOKN 2 times a M N
Erasing entries
Erasing an entry1 Find the desired entry (page 19). a M N2 MbN:
“Erase” a MOKN3 MbN: “Yes” a MOKN a M N
Erasing all entries1 MWN a M N2 MbN: “Erase All” a MOKN3 MbN:
“Yes” a MOKN4 MbN: “Yes” a MOKN a M N
Chain dialThis feature allows you to dial phone numbersin the
phonebook while you are on a call. Thisfeature can be used, for
example, to dial acalling card access number or bank account
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PIN that you have stored in the phonebook,without having to dial
manually.1 During an outside call, press M N.2 MbN: “Phonebook” a
MOKN3 MbN: Select the desired entry.4 Press M N (right soft key) to
dial the
number.Note:R When storing a calling card access number
and your PIN in the phonebook as onephonebook entry, press MDN
(Pause) to addpauses after the number and PIN asnecessary (page
16).
Speed dialYou can assign 1 phone number to each ofthe dial keys
(1 to 6) on the handset.
Adding phone numbers to speeddial keysn By entering phone
numbers:
1 Press and hold the desired speed dialkey (1 to 6). a M N
2 MbN: “Manual” a MOKN3 Enter the party’s name (16
characters
max.). a MOKN4 Enter the party’s phone number (24
digits max.). a MOKN 2 times aM N
n From the phonebook:1 Press and hold the desired speed dial
key (1 to 6). a M N2 MbN: “Phonebook” a MOKN3 MbN: Select the
desired entry.4 MOKN a M N
Note:R If you edit a phonebook entry which is
assigned to a speed dial key, the editedentry does not transfer
to the speed dialkey.
Editing an entry1 Press and hold the desired speed dial key
(1 to 6). a M N2 MbN: “Edit” a MOKN3 Edit the name if necessary.
a MOKN4 Edit the phone number if necessary. aMOKN 2 times a M N
Erasing an entry1 Press and hold the desired speed dial key
(1 to 6). a M N2 MbN: “Erase” a MOKN3 MbN: “Yes” a MOKN a M
N
Viewing an entry/Making a call1 Press and hold the desired speed
dial key
(1 to 6).2 To make a call, press M N.
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Menu listTo access the features, there are 2 methods.n Scrolling
through the display menus
1 M N2 Press MCN, MDN, MEN, or MFN to select the desired main
menu. a MOKN3 Press MCN or MDN to select the desired item from the
next sub-menus. a MOKN4 Press MCN or MDN to select the desired
setting. a MOKN
n Using the direct command code1 M N a Enter the desired
code.
Example: Press M N#101.2 Select the desired setting. a MOKN
Note:R To exit the operation, press M N.R In the following
table, < > indicates the default settings.R In the following
table, indicates the reference page number.R Display menu order and
sub-menu may vary depending on your model.
Display the menu tree and direct command code tableMain menu:
“Answer System”*1
Sub-menu 1 Sub-menu 2 Settings CodePlay New Msg.(Msg.:
message)
– – #323 32
Play All Msg. – – #324 32Erase All Msg.*2 – – #325 33Greeting
Start REC*2
(Record greeting)– #302 31
Play Greeting – #303 32Default*2 (Reset to
pre-recordedgreeting)
– #304 32
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Sub-menu 1 Sub-menu 2 Settings CodeSettings Number of Rings*2
2-9 Rings
Auto
#211 34
Recording Time*2 1 Minute
Greeting Only*3
#305 35
Remote Code*2 – #306 33Call Screening
Off#310 34
Answer On*2 – – #327 31Answer Off*2 – – #328 31
Main menu: “Time Settings”Sub-menu 1 Sub-menu 2 Settings
Code
Set Date/Time*2 – – #101 14Memo Alarm Alarm1-3 Once
DailyWeekly
#720 25
Time Adjustment*2, *4 – Manual
#226 –
Main menu: “Intercom”*5
Operation CodePaging the desired unit. #274 17
Main menu: “Initial Setup”Sub-menu 1 Sub-menu 2 Settings
CodeRinger Setup Ringer Volume
– HandsetOff-6 #160 –
Ringer Volume– Base Unit*1, *2
Off-6 #G160 –
Ringtone*6, *7(Handset)
#161 –
First Ring*2, *8 Off
#173 –
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Sub-menu 1 Sub-menu 2 Settings CodeTime Settings Set Date/Time*2
– #101 14
Memo Alarm– Alarm1-3
OnceDailyWeekly
#720 25
TimeAdjustment*2, *4
Manual
#226 –
Handset Name – – #104 27Nuisance CallBlock*2
Single Number – #217 26Range of Numbers –Withheld On
#240 26
Speed Dial – – #261 20Eco Setup Transmission
Power*2
Low
#725 15
Display Setup Backlight Off
#276 –
Contrast(Display contrast)
Level 1-4
#145 –
Keytones*9 – Off
#165 –
Call Restrict*2 – – #256 27Auto Talk*10 – On
#200 16
Line Setup Recall/Flash*2, *11 900 msec.700 msec.600 msec.400
msec.300 msec.250 msec.200 msec.160 msec.110 msec.
90 msec.80 msec.
#121 17
Privacy Mode*2, *5, *12 – On
#194 –
Base Unit PIN*2 – #132 27Repeater Mode*2 – On
#138 27
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Sub-menu 1 Sub-menu 2 Settings CodeRegister Register H.set
(H.set: handset)– #130 42
Cancel Register*3 – #131 42Language Display #110 14
Main menu: “Caller List”Operation CodeViewing the caller list.
#213 29
Main menu: “Ringer Setup”Sub-menu 1 Sub-menu 2 Settings
CodeRinger Volume Handset Off-6 #160 –
Base Unit*1, *2 Off-6 #G160 –Ringtone*6, *7(Handset)
– #161 –
First Ring*2, *8 – Off
#173 –
Main menu: “Nuisance Call Block”*2, *13
Sub-menu 1 Sub-menu 2 Settings CodeSingle Number – – #217
26Range of Numbers – –Withheld – On
#240 26
*1 KX-TGC220 series: page 3*2 If you program these settings
using one of the handsets, you do not need to program the
same item using another handset.
(KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224)
*3 This menu is not displayed when scrolling through the display
menus. It is only available indirect command code.
*4 This feature allows the unit to automatically adjust the date
and time each time callerinformation including date and time is
received.To turn this feature on, select “Caller ID”. To turn this
feature off, select “Manual”.(Caller ID subscribers only)To use
this feature, set the date and time first (page 14).
*5 KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224*6 The
ringer tone may continue to play for several seconds even if the
caller has already hung
up. You may either hear a dial tone or no one on the line when
you answer the call.*7 The preset melodies in this product
(“Ringtone 3” - “Ringtone 15”) are used with
permission of © 2012 Copyrights Vision Inc.*8 If you do not want
the unit to ring before the caller information is received, set to
“Off”.
(Caller ID subscribers only)
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You can only remove the first ring if the unit rings 2 times or
more by default, which dependson your service provider/telephone
company.
*9 Turn this feature off if you prefer not to hear key tones
while you are dialling or pressing anykeys, including confirmation
tones and error tones.
*10 If you subscribe to a Caller ID service and want to view the
caller’s information after lifting upthe handset to answer a call,
turn off this feature.
*11 The recall/flash time depends on your telephone exchange or
host PBX. Contact your PBXsupplier if necessary.
*12 To prevent other users from joining your conversations with
outside callers, turn this featureon.
*13 KX-TGC210 series: page 3
AlarmAn alarm sounds at the set time for 1 minuteand is repeated
5 times at 5 minute intervals(snooze function). A text memo can
also bedisplayed for the alarm. A total of 3 separatealarm times
can be programmed for eachhandset. You can set one of 3 different
alarmoptions (once, daily, or weekly) for each
alarmtime.Important:R Make sure the unit’s date and time
setting
is correct (page 14).
1 M N#7202 Select an alarm by pressing 1 to 3. aMOKN
3 MbN: Select the desired alarm option. aMOKN
“Off”Turns alarm off. Go to step 9.“Once”An alarm sounds once at
the set time.“Daily”An alarm sounds daily at the set time.Go to
step 5.“Weekly”Alarm sounds weekly at the set time(s).
4 Proceed with the operation according toyour selection in step
3.n Once:
Enter the desired date and month. aMOKN
n Weekly:MbN: Select the desired day of the weekand press M N. a
MOKN
5 Set the desired time. a MOKN6 Enter a text memo (10 characters
max.).a MOKN
7 MbN: Select the desired alarm tone. aMOKNR We recommend
selecting a different
ringer tone from the one used foroutside calls.
8 MbN: Select the desired snooze setting.a MOKN
9 MOKN a M NNote:R Press M N to stop the alarm completely.R When
the handset is in use, the alarm will
not sound until the handset is in standbymode.
R Press any dial key or M N to stop thesound but keep the snooze
functionactivated.
R If you want to make an outside call whenthe snooze function is
activated, pleasestop the snooze function before making
thecall.
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Nuisance call blockThis feature rejects calls from
unwantedcallers (Caller ID subscribers only). Thefollowing items
are available when storingphone numbers in the call block list (30
max.).– “Single Number”: The unit can reject
calls from specific phone numbers.– “Range of Numbers”: The unit
can
reject calls that begin with a number storedin the call block
list, such as a toll-freephone number prefix or certain area
codes.
You can also set the unit to reject calls that donot have a
phone number.When a call is received, the unit does not ringwhile
the caller is being identified. If thecaller’s phone number matches
an entry in thecall block list, the unit emits no sound to
thecaller, and disconnects the call.Important:R Rejected calls are
logged in the caller list.
Storing unwanted callers
Storing a single phone numberImportant:R You must include the
area code when
storing phone numbers in the call block list.n From the caller
list:
1 M N2 MbN: Select the entry to be blocked. aM N
3 MbN: “Save CID” a MOKN4 MbN: “Nuisance Call Block” aMOKN
5 MbN: “Yes” a MOKN a M Nn By entering phone numbers:
1 M N#2172 MbN: “Single Number” a MOKN3 M N a MbN: “Add” a MOKN4
Enter the phone number (24 digits
max.).R To erase a digit, press MCN.
5 MOKN a M N
Storing a range of numbers1 M N#2172 MbN: “Range of Numbers” a
MOKN3 M N a MbN: “Add” a MOKN4 Enter the desired number (2-8
digits).R To erase a digit, press MCN.
5 MOKN a M N
Blocking incoming calls thathave no phone numberYou can reject
calls when no phone number isprovided, such as private callers.1 M
N#2402 MbN: Select the desired setting. a MOKN3 M N
Viewing/editing/erasing callblock numbers1 M N#2172 MbN: “Single
Number” or “Range of
Numbers” a MOKN3 MbN: Select the desired entry.R To exit, press
M N.
4 To edit a number:M N a Edit the number. a MOKN aM NTo erase a
number:M N a MbN: “Yes” a MOKN a M N
Note:R When editing, press the desired dial key to
add, MCN to erase.
Erasing all call block numbers1 M N#2172 MbN: “Single Number” or
“Range of
Numbers” a MOKN3 M N a MbN: “Erase All” a MOKN4 MbN: “Yes” a
MOKN
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5 MbN: “Yes” a MOKN a M N
Other programming
Changing the handset nameEach handset can be given a
customisedname (“Bob”, “Kitchen”, etc.). This is usefulwhen you
make intercom calls betweenhandsets. You can also select whether or
notthe handset name is displayed in standbymode. The default
setting is “No”. If you select“Yes” without entering any handset
name,“Handset 1” to “Handset 4” is displayed.1 M N#1042 Enter the
desired name (10 characters
max.).3 MOKN4 MbN: Select the desired setting. a MOKN
2 times a M N
Call restrictionYou can restrict selected handsets fromdialling
certain numbers. You can assign up to6 phone numbers to be
restricted, and selectwhich handsets are to be restricted.
Storingarea codes here prevents the restrictedhandsets from
dialling any phone number inthat area code.1 M N#2562 Enter the
base unit PIN (default: “0000”).R If you forget your PIN, see page
39.
3 Select the handsets to be restricted bypressing 1 to 4.R All
handsets registered to the base unit
are displayed.R “ ” is displayed next to the selected
handset numbers.R To cancel a selected handset, press
the same dial key again. “ ”disappears.
4 MOKN5 Select a memory location by pressing 1
to 6. a MOKN
6 Enter the phone number or area code tobe restricted (8 digits
max.). a MOKN aM N
Changing the base unit PINImportant:R If you change the PIN
(Personal
Identification Number), please make note ofyour new PIN. The
unit will not reveal thePIN to you. If you forget your PIN, seepage
39.
1 M N#1322 Enter the current 4-digit base unit PIN
(default: “0000”).3 Enter the new 4-digit base unit PIN.
aMOKN
4 MbN: “Yes” a MOKN a M N
Increasing the range of the baseunitYou can increase the signal
range of the baseunit by using a DECT repeater. Please useonly the
Panasonic DECT repeater noted onpage 4. Contact your Panasonic
dealer fordetails.Important:R Before registering the repeater to
this base
unit, you must turn the repeater mode on.R Do not use more than
one repeater at a
time.
Setting the repeater mode1 M N#1382 MbN: Select the desired
setting. a MOKNa M N
Registering the DECT repeater(KX-A405) to the base unitNote:R
Please use a repeater that has not yet been
registered to another unit. If the repeater isregistered to
another unit, deregister it first,
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referring to the Installation Guide for theDECT repeater.
1 Base unit:Press and hold M N for about 5 seconds.
2 DECT repeater:Connect the AC adaptor, then wait untilthe
indicator and indicator lightgreen.
3 Base unit:To exit the registration mode, press M N.
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Using Caller ID serviceImportant:R This unit is Caller ID
compatible. To use
Caller ID features, you must subscribe to aCaller ID service.
Contact your serviceprovider/telephone company for details.
Caller ID featuresWhen an outside call is being received,
thecaller information is displayed.Caller information for the last
50 callers islogged in the caller list from the most recentcall to
the oldest.R If the unit cannot receive caller information,
the following is displayed:– “Out of Area”: The caller dials
from
an area which does not provide a CallerID service.
– “Private Caller”: The callerrequests not to send caller
information.
R If the unit is connected to a PBX system,caller information
may not be properlyreceived. Contact your PBX supplier.
Missed callsIf a call is not answered, the unit treats it as
amissed call and is displayed. This lets youknow if you should view
the caller list to seewho called while you were away.Even if only
one missed call in the caller list isviewed (page 29), disappears
from thedisplay. When you receive another new call,
is displayed again.Note:R Even when there are unviewed
missed
calls, disappears from the standbydisplay if the following
operation isperformed by one of the registeredhandsets:– Being
replaced on the base unit or
charger.– Pressing M N.
Phonebook name displayWhen caller information is received and
itmatches a phone number stored in the
phonebook, the stored name in thephonebook is displayed and
logged in thecaller list.
Caller listImportant:R Make sure the unit’s date and time
setting
is correct (page 14).
Viewing the caller list and callingback1 M N2 Press MCN to
search from the most recent
call, or press MDN to search from theoldest call.
3 To call back, press M N.To exit, press M N.
Note:R If is displayed in step 2, not all of the
information is shown. To see the remaininginformation, press
MEN. To return to theprevious screen, press MFN.
R If the entry has already been viewed oranswered, “ ” is
displayed, even if it wasviewed or answered using another
handset.
Editing a caller’s phone number1 M N2 MbN: Select the desired
entry. a M N3 MbN: “Edit” a MOKN4 Edit the number.5 M N
Erasing selected callerinformation1 M N2 MbN: Select the desired
entry.3 M N a MbN: “Yes” a MOKN a M N
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Erasing all caller information1 M N2 M N a MbN: “Yes” a MOKN a M
N
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Answering systemAvailable for:KX-TGC220 series (page 3)
The answering system can answer and recordcalls for you when you
are unavailable toanswer the phone.You can also set the unit to
play a greetingmessage but not to record caller messages
byselecting “Greeting Only” as the recordingtime setting (page
35).Important:R Make sure the unit’s date and time setting
is correct (page 14).
Memory capacity (including yourgreeting message)The total
recording capacity is about 18minutes. A maximum of 64 messages can
berecorded.Note:R When message memory becomes full:
– “Messages Full” is shown on thehandset display.
– The ANSWER ON/OFF indicator on thebase unit flashes rapidly if
the answeringsystem is turned on.
– and the total number of newmessages are not displayed on
thehandset even if the answering system isturned on.
– If you use the pre-recorded greetingmessage, the unit
automatically switchesto another pre-recorded greetingmessage
asking callers to call againlater.
– If you recorded your own greetingmessage, the same message is
stillannounced to callers even though theirmessages are not
recorded.
Turning the answeringsystem on/offThe answering system is preset
to on.
Base unitPress ANSWER ON/OFF to turn on/off theanswering
system.
Handset
1 To turn on:M N#327To turn off:M N#328
2 M NNote for base unit and handset:R When the answering system
is turned on:
– the ANSWER ON/OFF indicator on thebase unit lights up.
– is displayed on the handset.
Greeting messageWhen the unit answers a call, a greetingmessage
is played to callers.You can use either:– your own greeting
message– a pre-recorded greeting message
Recording your greeting message1 M N#3022 MbN: “Yes” a MOKN3
After a beep sounds, hold the handset
about 20 cm away and speak clearly intothe microphone (2 minutes
and 30seconds max.).
4 Press MnN to stop recording. a M N
Using a pre-recorded greetingmessageThe unit provides 2
pre-recorded greetingmessages:
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– If you erase or do not record your owngreeting message, the
unit plays apre-recorded greeting asking callers toleave a
message.
– If the message recording time (page 35)is set to “Greeting
Only”, callers’messages are not recorded and the unitplays a
different pre-recorded greetingmessage asking callers to call
again.
Resetting to a pre-recorded greetingmessageIf you want to use a
pre-recorded greetingmessage once you record your own
greetingmessage, you need to erase your owngreeting message.1 M
N#3042 MOKN a M N
Playing back the greetingmessage1 M N#3032 M N
Listening to messages
Using the base unitWhen new messages have been recorded,M N on
the base unit flashes.Press M N (PLAY).R If new messages have been
recorded, the
base unit plays back new messages.R If there are no new
messages, the base
unit plays back all messages.
Operating the answering systemduring playback
Key OperationMjN or MkN Adjust the speaker volumeM N Repeat
message*1
M N Skip message
Key OperationM N(STOP)
Stop playback
M N Erase currently playingmessage
*1 If pressed within the first 5 seconds of amessage, the
previous message isplayed.
Erasing all messagesPress MERASEN 2 times while the unit is not
inuse.
Using the handsetWhen new messages have been recorded,
is displayed on the handset with the totalnumber of new
messages.1 To listen to new messages:M N#323To listen to all
messages:M N#324
2 When finished, press M N.Note:R To switch to the receiver,
press M N.
Operating the answering systemM N a a MOKN
Key OperationMDN or MCN Adjust the receiver or speaker
volume (during playback)1 or MFN Repeat message
(during playback)*1
2 or MEN Skip message(during playback)
3 Enter the “Settings” menu4 Play new messages5 Play all
messages6 Play greeting message76 Record greeting message8 Turn
answering system on
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Key OperationM N Pause message*2
9 or MnN Stop recording Stop playback
0 Turn answering system off
*4*3 Erase currently playingmessage
*5 Erase all messages*6 Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of amessage, the
previous message isplayed.
*2 To resume playback:MbN: “Play” a MOKN
*3 You can also erase as follows:M N a MbN: “Erase” a MOKN a
MbN:“Yes” a MOKN
Calling back (Caller ID subscribersonly)1 Press M N during
playback.2 MbN: “Call Back” a MOKNn Editing the number before
calling back
1 Press M N during playback.2 MbN: “Edit & Call” a MOKN3
Edit the number. a M N
Erasing all messages1 M N#3252 MbN: “Yes” a MOKN a M N
Remote operationUsing a touch-tone phone, you can call yourphone
number from outside and access theunit to listen to messages or
changeanswering system settings. The unit’s voiceguidance prompts
you to press certain dialkeys to perform different operations.
Remote access codeA 3-digit remote access code must be
enteredwhen operating the answering systemremotely. This code
prevents unauthorisedparties from listening to your
messagesremotely.Important:R In order to operate the answering
system
remotely, you must first set a remoteaccess code.
1 M N#3062 To turn on remote operation, enter the
desired 3-digit remote access code.3 MOKN a M N
Deactivating remote operationPress * in step 2 on “Remote access
code”,page 33.R The entered remote access code is deleted.
Using the answering systemremotely1 Dial your phone number from
a
touch-tone phone.2 After the greeting message starts, enter
your remote access code.3 Follow the voice guidance prompts
as
necessary or control the unit usingremote commands (page
34).
4 When finished, hang up.
Voice guidanceDuring remote operation, the unit’s voiceguidance
starts and prompts you to press 1to perform a specific operation,
or press 2 tolisten to more available operations.Note:R If you do
not press any dial keys within 10
seconds after a voice guidance prompt, theunit disconnects your
call.
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Remote commandsYou can press dial keys to access
certainanswering system functions without waiting forthe voice
guidance to prompt you.
Key Operation1 Repeat message
(during playback)*1
2 Skip message(during playback)
4 Play new messages5 Play all messages6 Play greeting message7
Record greeting message9 Stop recording
Stop playback0 Turn answering system off*4 Erase currently
playing message*5 Erase all messages*6 Reset to a pre-recorded
greeting
message (during greeting messageplayback)
*# End remote operation(or hang up)
*1 If pressed within the first 5 seconds of amessage, the
previous message isplayed.
Turning on the answering systemremotely1 Dial your phone number
from a
touch-tone phone.2 Let the phone ring 20 times.R A long beep is
heard.
3 Enter your remote access code within 10seconds after the long
beep.R The greeting message is played back.R You can either hang
up, or enter your
remote access code again and beginremote operation (page
33).
Answering system settings
Call screeningWhile a caller is leaving a message, you canlisten
to the call through the handset’sspeaker. To adjust the speaker
volume, pressMDN or MCN repeatedly. You can answer the callby
pressing M N on the handset. Callscreening can be set for each
handset. Thedefault setting is “On”.1 M N#3102 MbN: Select the
desired setting. a MOKNa M N
Number of rings before the unitanswers a callYou can change the
“Number of Rings”before the unit answers a call. You can select2 to
9 rings, or “Auto”. The default setting is “5 Rings”.“Auto”: The
unit’s answering system answersat the end of the 2nd ring when
newmessages have been recorded, or at the endof the 5th ring when
there are no newmessages. If you call your phone from outsideto
listen to new messages (page 33), youknow that there are no new
messages whenthe phone rings for the 3rd time. You can thenhang up
without being charged for the call.1 M N#2112 MbN: Select the
desired setting. a MOKNa M N
For voice mail service subscribersTo receive voice mail and use
answeringsystem properly, please note the following:R To use the
voice mail service (page 36)
provided by your service provider/telephonecompany rather than
the unit’s answeringsystem, turn off the answering system(page
31).
R To use this unit’s answering system ratherthan the voice mail
service provided byyour service provider/telephone company,
34 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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please contact your service provider/telephone company to
deactivate yourvoice mail service.If your service
provider/telephone companycannot do this:– Set this unit’s “Number
of Rings”
setting so that this unit’s answeringsystem answers calls before
the voicemail service of your service provider/telephone company
does. It is necessaryto check the number of rings required
toactivate the voice mail service providedby your service
provider/telephonecompany before changing this setting.
– Change the number of rings of the voicemail service so that
the answeringsystem can answer the call first. To doso, contact
your service provider/telephone company.
Caller’s recording timeYou can change the maximum
messagerecording time allowed for each caller. Thedefault setting
is “3 Minutes”.1 M N#3052 MbN: Select the desired setting. a MOKNa
M N
Selecting “Greeting Only”You can select “Greeting Only” which
setsthe unit to announce a greeting message tocallers but not
record messages.Select “Greeting Only” in step 2 on“Caller’s
recording time”, page 35.Note:R When you select “Greeting
Only”:
– If you do not record your own message,the unit will play the
pre-recordedgreeting-only message asking callers tocall again
later.
– If you use your own message, record thegreeting-only message
asking callers tocall again later (page 31).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 35
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Voice mail serviceVoice mail is an automatic answering service
offered by your service provider/telephonecompany. After you
subscribe to this service, your service provider/telephone
company’s voicemail system answers calls for you when you are
unavailable to answer the phone or when yourline is busy. Messages
are recorded by your service provider/telephone company, not
yourtelephone.When you have new messages, is displayed on the
handset if message indication service isavailable. Please contact
your service provider/telephone company for details of this
service.Important:R If still remains on the display even after you
have listened to new messages, turn it off by
pressing and holding # for 2 seconds.R To use the voice mail
service provided by your service provider/telephone company
rather
than the unit’s answering system, turn off the answering system
(page 31). For details, seepage 34. (KX-TGC220 series: page 3)
Character entryThe dial keys are used to enter characters and
numbers. Each dial key has multiple charactersassigned to it. The
characters that can be entered depend on the character entry
mode(page 36).– Press MFN or MEN to move the cursor left or right.–
Press dial keys to enter characters and numbers.– Press MCN to
erase the character or number highlighted by the cursor. Press and
hold MCN to
erase all characters or numbers.– Press * (Aaa) to switch
between uppercase and lowercase.– To enter another character
located on the same dial key, press MEN to move the cursor to
the
next space, then press the appropriate dial key.– If you do not
press any dial key within 5 seconds after entering a character, the
character is
fixed and the cursor moves to the next space.
Character entry modesThe available character entry modes are
Alphabet (ABC), Numeric (0-9), Greek ( ),Extended 1 ( ), Extended 2
( ), and Cyrillic ( ). When in these entry modes exceptNumeric, you
can select which character is entered by pressing a dial key
repeatedly.When the unit displays the character entry
screen:MR/ECON a MbN: Select a character entry mode. a MOKNNote:R
in the following tables represents a single space.
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Alphabet character table (ABC)
z y1 2 3 4 5 6 7 8 9
Numeric entry table (0-9)
z y1 2 3 4 5 6 7 8 9
Greek character table ( )
z y1 2 3 4 5 6 7 8 9
Extended 1 character table ( )
z y1 2 3 4 5 6 7 8 9
R The following are used for both uppercase and lowercase:
Extended 2 character table ( )
z y1 2 3 4 5 6 7 8 9
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R The following are used for both uppercase and lowercase:
Cyrillic character table ( )
z y1 2 3 4 5 6 7 8 9
Error messagesDisplay message Cause/solutionBase no power or No
link. ReconnectAC adaptor.
R The handset has lost communication with the base unit.
Movecloser to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.Reconnect
the adaptor and try again.
R The handset’s registration may have been cancelled.Re-register
the handset (page 42).
Check Phone Line R The supplied telephone line cord has not been
connected yetor not connected properly. Check the connections (page
10).
Error R Recording was too short. Try again.Memory Full R The
phonebook memory is full. Erase unwanted entries
(page 19).R The call block list memory is full. Erase unwanted
entries
(page 26).Use rechargeablebattery.
R A wrong type of battery such as Alkaline or Manganese
wasinserted. Use only the rechargeable Ni-MH batteries noted onpage
4, 7.
You must firstsubscribe to CallerID.
R You must subscribe to a Caller ID service. Once you
receivecaller information after subscribing to a Caller ID service,
thismessage will not be displayed.
TroubleshootingIf you still have difficulties after following
the instructions in this section, disconnect the base unit’sAC
adaptor and turn off the handset, then reconnect the base unit’s AC
adaptor and turn on thehandset.
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General use
Problem Cause/solutionThe handset does not turnon even after
installingcharged batteries.
R Place the handset on the base unit or charger to turn on
thehandset.
The unit does not work. R Make sure the batteries are installed
correctly (page 10).R Fully charge the batteries (page 11).R Check
the connections (page 10).R Unplug the base unit’s AC adaptor to
reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset andtry
again.
R The handset has not been registered to the base unit.
Registerthe handset (page 42).
The handset display isblank.
R The handset is not turned on. Turn the power on (page 14).
I cannot hear a dial tone. R Make sure that you are using the
supplied telephone line cord.Your old telephone line cord may have
a different wiringconfiguration.
R The base unit’s AC adaptor or telephone line cord is
notconnected. Check the connections.
R Disconnect the base unit from the telephone line and
connectthe line to a known working telephone. If the
workingtelephone operates properly, contact our service personnel
tohave the unit repaired. If the working telephone does notoperate
properly, contact your service provider/telephonecompany.
I cannot use the intercomfeature.
R This feature is available between the handsets. Although
thehandset displays “Intercom”, this feature is not available
forsingle handset models.
Menu list
Problem Cause/solutionThe display is in alanguage I cannot
read.
R Change the display language (page 14).
I cannot activate the ecomode.
R You cannot set eco mode when you set the repeater mode“On”. If
required, set the repeater mode to “Off” (page 27).
I cannot register a handsetto a base unit.
R You entered the wrong PIN. If you forget your PIN, see
“Icannot remember the PIN.” (page 39).
I cannot remember thePIN.
R Change the PIN using the following method.1 M N#1322 *70003
Enter the new 4-digit base unit PIN. a MOKN4 MbN: “Yes” a MOKN a M
N
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 39
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Battery recharge
Problem Cause/solutionThe handset beeps and/or
flashes.R Battery charge is low. Fully charge the batteries
(page 11).
I fully charged thebatteries, but– still flashes or– the
operating time
seems to be shorter.
R Clean the battery ends ( , ) and the charge contacts witha dry
cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution is displayed. R The handset is too far
from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.Reconnect
AC adaptor to the base unit.
R The handset is not registered to the base unit. Register
it(page 42).
R Activating one touch eco mode reduces the range of the
baseunit in standby mode. If required, turn eco mode off (page
15).
Noise is heard, sound cutsin and out.
R You are using the handset or base unit in an area with
highelectrical interference. Re-position the base unit and use
thehandset away from sources of interference.
R Move closer to the base unit.R If you use a DSL/ADSL service,
we recommend connecting a
DSL/ADSL filter between the base unit and the telephone
linejack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off.
Adjust ringer volume (page 16,22).
The base unit does notring.
R The ringer volume is turned off. Adjust ringer volume (page
22).
I cannot make a call. R You dialled a call restricted number
(page 27).R The key lock feature is turned on. Turn it off (page
18).
Caller ID
Problem Cause/solutionCaller information is notdisplayed.
R You must subscribe to a Caller ID service. Contact yourservice
provider/telephone company for details.
R If your unit is connected to any additional
telephoneequipment, remove and plug the unit directly into the wall
jack.
R If you use a DSL/ADSL service, we recommend connecting
aDSL/ADSL filter between the base unit and the telephone linejack.
Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this
unit.Disconnect the other equipment and try again.
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Problem Cause/solutionCaller information is slowto display.
R Depending on your service provider/telephone company, theunit
may display the caller’s information at the 2nd ring or later.Set
the first ring to “Off” (page 22).
R Move closer to the base unit.Time on the unit hasshifted.
R Incorrect time information from incoming Caller ID changes
thetime. Set the time adjustment to “Manual” (off) (page 23).
The name stored in thephonebook is not fullydisplayed while an
outsidecall is being received.
R Edit the phonebook entry name to fit in 1 line of text (page
19).
Answering system
Problem Cause/solutionThe unit does not recordnew messages.
R The answering system is turned off. Turn it on (page 31).R The
message memory is full. Erase unwanted messages
(page 32).R The recording time is set to “Greeting Only”. Change
the
setting (page 35).R Your service provider/telephone company’s
voice mail service
may be answering your calls before the unit’s answeringsystem
can answer your calls. Change the unit’s number ofrings setting
(page 34) to a lower value, or contact your
serviceprovider/telephone company.
I cannot operate theanswering systemremotely.
R The remote access code is not set. Set the remote accesscode
(page 33).
R You are entering the wrong remote access code. If you
haveforgotten your remote access code, enter the remote accesscode
setting to check your current code (page 33).
R The answering system is turned off. Turn it on (page 34).The
unit does not emit thespecified number of rings.
R If the first ring is turned off, the number of rings decreases
by 1from the specified number of rings.
Liquid damage
Problem Cause/solutionLiquid or other form ofmoisture has
entered thehandset/base unit.
R Disconnect the AC adaptor and telephone line cord from thebase
unit. Remove the batteries from the handset and leave todry for at
least 3 days. After the handset/base unit arecompletely dry,
reconnect the AC adaptor and telephone linecord. Insert the
batteries and charge fully before use. If the unitdoes not work
properly, contact an authorised service centre.
Caution:R To avoid permanent damage, do not use a microwave oven
to speed up the drying process.
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Registering a handset to the base unit1 Handset:M N#130
2 Base unit:Press and hold M N for about 5 seconds.R If all
registered handsets start ringing, press M N again to stop, then
repeat this step.
(KX-TGC222/KX-TGC223/KX-TGC224)3 Handset:MOKN a Wait until “Base
PIN” is displayed. a Enter the base unit PIN (default: “0000”).a
MOKNR If you forget your PIN, see page 39.
Deregistering a handset1 M N#131R All handsets registered to the
base unit are displayed.
2 MbN: Select the handset you want to cancel. a MOKN3 MbN: “Yes”
a MOKN a M N
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Conditions of guarantee
Receipt No. Date of purchase
Model No. Serial No.
This guarantee is in addition to and does not in any way affect
any statutory or other rights of
consumer purchasers. If within the applicable guarantee period,
the product proves to be
defective by reason of faulty design, workmanship or materials,
we undertake subject to the
following conditions to have the defective product (or any part
or parts there of) repaired or
replaced free of charge.
1. The product shall have been purchased and used solely within
either the U.K. or Ireland
and in accordance with standard operating instructions and the
technical and/or Safety
Standards required in the U.K.
2. On being found defective, please consult with the retailer
from where it was purchased for
assistance.
3. This guarantee shall not apply to damage caused through fire,
accident, lightning, misuse, wear and tear, neglect, incorrect
adjustment or repair, to damage caused through
installation, adaption, modification or use in an improper
manner or inconsistent with the
technical and/or safety standards required in the country where
this product is used, or to
damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts
of the product are replaced
with a part or parts not supplied or approved by us or of an
objective quality safe and
suitable for the product, or the product has been dismantled or
repaired by any person not
authorised by us, we shall have the right to terminate this
guarantee in whole or in part
immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this
guarantee against us is for the
repair or replacement of the product or any defective part or
parts and no other remedy,
including, but not limited to, incidental or consequential
damage or loss of whatsoever
nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other
items of limited natural life.
7. Our decision on all matters relating to complaints shall be
final. Any product or defective
part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12
months.
Please keep these operating instructions with your receipt.
Panasonic U.K. a branch of Panasonic Marketing Europe GmbH
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 43
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IndexA Alarm: 25
Answering calls: 16Answering system: 31
Call screening: 34Erasing messages: 32, 33, 34Greeting message:
31Greeting only: 35Listening to messages: 32, 33Number of rings:
34Recording time: 35Remote access code: 33Remote operation:
33Turning on/off: 31
Auto talk: 16, 23B Battery: 10, 11C Call restriction: 27
Call share: 17Call waiting: 17Call Waiting Caller ID: 17Caller
ID service: 29Caller list: 29Chain dial: 19Character entry:
36Conference calls: 17Control type: 12
D Date and time: 14Direct command code: 21Display
Contrast: 23Language: 14
E Eco mode: 15Error messages: 38
F First ring: 22H Handset
Deregistration: 42Name: 27Registration: 42
Hold: 16I Intercom: 17K Key lock: 18
Keytones: 23M Making calls: 16
Missed calls: 29Mute: 17
N Nuisance call block: 26O OK key: 12
P Pause: 16Phonebook: 19PIN: 27Power failure: 11Power on/off:
14Privacy mode: 23
R Recall/flash: 17Redialling: 16Repeater: 27Ringer tone: 22
S Speakerphone: 16Speed dial: 20
T Time adjustment: 23Transferring calls: 17Troubleshooting:
38
V Voice mail: 36Volume
Receiver: 16Ringer (Base unit): 16, 22Ringer (Handset): 16,
22Speaker: 16
44
Index
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45
Notes
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46
Notes
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47
Notes
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1 Reconnect AC adaptor to the base unit.2 Check if telephone
line cord is connected.3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .IMPORTANT!
If you still have any problems, please call the Panasonic
DECT Helpline
0844 844 3899 (U.K.)
01289 8333 (Ireland)
or contact us through our website:
www.panasonic.co.uk
Buy online via our eShop: http://shop.panasonic.eu
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12
8FP
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2014
*PNQX6606YA**PNQX6606YA*
PNQX6606YA CC0314MU1044 (E)
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Table of ContentsIntroductionModel compositionAccessory
informationGeneral information
Important InformationFor your safetyImportant safety
instructionsFor best performanceOther informationSpecifications
Getting StartedSetting upControlsDisplay iconsTurning the power
on/offLanguage settingDate and timeRecording your greeting
messageOther settings
Making/Answering CallsMaking callsAnswering callsUseful features
during a callIntercomKey lock
PhonebookPhonebookSpeed dial
ProgrammingMenu listAlarmNuisance call blockOther
programming
Caller ID ServiceUsing Caller ID serviceCaller list
Answering SystemAnswering systemTurning the answering system
on/offGreeting messageListening to messagesRemote
operationAnswering system settings
Useful InformationVoice mail serviceCharacter entryError
messagesTroubleshootingConditions of guarantee
IndexIndex