1 Becoming Becoming a Firm a Firm Leader Leader By Rex Gatto, Ph.D. By Rex Gatto, Ph.D. Gatto Associates, LLC Gatto Associates, LLC 412-344-2277 412-344-2277 Website:www. Website:www. rexgatto rexgatto .com .com For New Partner and Experience Managers Table of Contents Table of Contents Introduction Introduction Section Section 1 Leadership role of a partner 1 Leadership role of a partner Section 2 Communication Section 2 Communication Section 3 Giving Feedback Section 3 Giving Feedback Section Section 4 Strategic 4 Strategic Planning Planning Learning Objectives Learning Objectives I. I. Effectively utilizing leadership characteristics Effectively utilizing leadership characteristics II. II. Effectively communicating with others Effectively communicating with others III. III. Giving feedback to motivate Giving feedback to motivate staff staff IV. IV. How to write a Strategic Planning for the firm How to write a Strategic Planning for the firm
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BecomingBecoming a Firma FirmLeaderLeader
By Rex Gatto, Ph.D.By Rex Gatto, Ph.D.Gatto Associates, LLCGatto Associates, LLC
Be realisticBe realistic Identify what is to beIdentify what is to be
accomplishedaccomplished Identify your biasesIdentify your biases ChallengeChallenge StrengthenStrengthen Encourage risk-takingEncourage risk-taking CommunicateCommunicate Ask Ask ““WhatWhat’’s in it for yous in it for you”” Identify the trade-offsIdentify the trade-offs
MotivationMotivation
Definition of MotivationDefinition of Motivation Physical and mental effortPhysical and mental effort
expended toward a goalexpended toward a goal Extrinsic: outside recognition,Extrinsic: outside recognition,
Phase I - Set the ground rulesPhase I - Set the ground rulesPhase II - Give feedbackPhase II - Give feedbackPhase III - Identify strengths &Phase III - Identify strengths &
opportunities for developmentopportunities for developmentConclusion - Ask for agreed-Conclusion - Ask for agreed-
upon-goals; ask how theupon-goals; ask how theperson feelsperson feels
RewardsRewards
What is What isrewarded andrewarded andrecognized,recognized,people willpeople willmove towardmove towardand become!and become!
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Why Working Associates AreWhy Working Associates AreMotivatedMotivated
Trust & Respect
Important Job
Deserved Praise
Support
The behaviors rewarded today are the very behaviors that associates will develop for
tomorrow
Exercise of ApplicationExercise of ApplicationEmployee Motivational AssessmentEmployee Motivational Assessment
Action of
Motivation
• Deadline met
• Cheerful
Action of
Demotivation
• Don't repond
• Negative
Suggestions
• Encourage
• Empower
Suggestions
• Solicit
problems
• Set clear goals
Employee ValueEmployee ValueVal ue of Work Per for mance
H
Theemployee 1. is motivated
to performhis/her job.
2. openly andeffectivelycommunicateswith others.
3. completeswork in atimelyfashion.
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How to Give Praise andHow to Give Praise andReprimandReprimand
State the issuesState the issues Identify and focus onIdentify and focus on
factsfactsDiscuss resultsDiscuss resultsFocus on individualFocus on individual
employee onlyemployee onlyListen withoutListen without
rebuttalrebuttal
MotivationMotivation
ActAct Have courageHave courage Communicate on theCommunicate on the
level of the listenerlevel of the listener Answer what is in itAnswer what is in it
for youfor you Identify the trade-offsIdentify the trade-offs