Beautiful beginning for open innovation

Initiated by Maastricht University

A BEAUTIFUL BEGINNNING FOR

OPEN INNOVATIONThe Journey of Document Services Valley

and it’s Success Factors

Wiebke Eberhardt & Aditya Pawar

27-03-2013

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Henry Chesbrough, Open Services Innovation (2011)

Large companies also are learning that it might be more profitable to become a platform to attract a variety of smaller firms for collaboration rather than simply try to partner with or acquire a single firm.

“

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Increasing adoption of

cloud computing/

digital storage

Financial performance

Océ 2011 “disappointi

ng”

Initiated by Maastricht University

Initiated by Maastricht University

“ With innovative document management services, a provider like Océ Business Services is in a position to maintain healthy margins

Anton Schaaf, CEO at Océ N.V.

Need for service

innovation

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Open Innovation

Initiated by Maastricht University

Initiated by Maastricht University

86

currently

running projects

Over

200 companies

in the network

42 projects in PADSI phase 2

10 projects in PADSI phase 3

34 projects in PADSI phase 1

Initiated by Maastricht University

Initiated by Maastricht University

To identify the success factors for open innovation at Document Services Valley

The Research

Initiated by Maastricht University

Initiated by Maastricht University

Filter on:

• Literature• Uniqueness

to DSV• Expert

feedback

Initiated by Maastricht University

Initiated by Maastricht University

How do we evaluate success

Challenge:

Intangible benefits

Long-term nature of open innovation

Multiple goals and objectives

Measures of success:

Intention to collaborate With other PADSI entrepreneurs With Canon-Océ

Perception of others as partners

Contribution to long-term success

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

Initiated by Maastricht University

of PADSI entrepreneurs think that Document Services Valley has an added value for their company

Initiated by Maastricht University

Initiated by Maastricht University

Key Insights Important to create an “internal

culture that welcomes, expects and rewards innovative processes” (Eisingerich, 2009)

Team of Business Developers

Promote informal environment, internal locus of control and trust

Network moments for intense interactions

Stage-gate-process as supporting tool

Initiated by Maastricht University

What does it mean for different stakeholders?

The Government

Entrepreneurs

BusinessDevelopers

Canon-Océ

Initiated by Maastricht University

Initiated by Maastricht University

PADSI entrepreneurs say…

“Meest interessante, innovatieve en inhoudelijkeondernemersnetwerk in Limburg”Most interesting, innovative and -with respect to the content- best entrepreneurial network in Limburg

“Schitterende startup kans voor innovatieve ondernemers!”Wonderful start-up opportunity for innovative entrepreneurs!

“Samenwerking met een bekend bedrijf, echter onder de paraplu van een stichting”Collaboration with a well known company, but under the umbrella of a foundation

“Kleinschalig maar toch breed gedragen. Silicon Valley XS”Small yet widely supported. Silicon Valley XS

“Een plek om bedrijven te ontmoeten en innovatie te stimuleren”A place to meet other companies and to stimulate innovation

“Persoonlijke Aandacht”Personal Attention

Initiated by Maastricht University