Aug 16, 2015
ROADMAP TO SUCCESS1. INTRODUCTION
2. BACKGROUND (CHALLENGES)
3. WHAT IS NEEDED
4. HOW TO DELIVER IT
5. FIVE POINT PLAN
6. USEFUL RESOURCES
7. Q&A
DISCLAIMER
ALL VIEWS ARE MY OWN
BASED ON 25 YEARS EXPERIENCE
VENDORS MAY NOT LIKE WHAT I SAY!
MENTION OF PRODUCTS, TOOLS, SERVICES & COMPANIES SHOULD
NOT BE TREATED AS AN ENDORSEMENT (OR A CRITICISM)
NAMES HAVE BEEN CHANGED TO PROTECT THE GUILTY!
IF YOU’D LIKE A COPY OF THE PRESENTATION THEN GET IN TOUCH
1 – INTRODUCTION – THIS PRESENTATION
• Based on experience gained in various industries
• Lessons learned and shared are relevant for both B2B and B2C
• Will cover not just what is needed to deal with the challenges of analytics but also give examples of how
• Will include a five point plan about aspects that are critical for success
ROADMAP TO SUCCESS1. INTRODUCTION
2. BACKGROUND (CHALLENGES)
3. WHAT IS NEEDED
4. HOW TO DELIVER IT
5. FIVE POINT PLAN
6. USEFUL RESOURCES
7. Q&A
2 – BACKGROUND (CHALLENGES)INTERNAL
• Legacy Apps
• Merger & Acquisition
• Business Agility
• Business Unit mentality
• Data Governance & Data Quality
EXTERNAL
• Compliance
• Regulatory Change
• Political Change
• Global Economics
• Competitor Pressure
2 – BACKGROUND (CHALLENGES)• Legacy Apps Designed for data entry, not for reporting & analytics
2 – BACKGROUND (CHALLENGES)• Merger & Acquisition -> Fragmented Systems of Record and no common definitions
2 – BACKGROUND (CHALLENGES)• Business Agility -> Business keeps moving and priorities keep changing
2 – BACKGROUND (CHALLENGES)
• Legacy Apps Designed for data entry, not for reporting & analytics
• Merger & Acquisition -> Fragmented Systems of Record and no common definitions
• Business Agility -> Business keeps moving and priorities keep changing
• Business Unit mentality -> Silo mentality
• Data Governance & Data Quality -> Oh Dear!
2 – BACKGROUND (CHALLENGES)
• Legacy Apps Designed for data entry, not for reporting & analytics
• Merger & Acquisition -> Fragmented Systems of Record and no common definitions
• Business Agility -> Business keeps moving and priorities keep changing
• Business Unit mentality -> Silo mentality
• Data Governance & Data Quality -> Oh Dear!
ROADMAP TO SUCCESS1. INTRODUCTION
2. BACKGROUND (CHALLENGES)
3. WHAT IS NEEDED
4. HOW TO DELIVER IT
5. FIVE POINT PLAN
6. USEFUL RESOURCES
7. Q&A
ROADMAP TO SUCCESS1. INTRODUCTION
2. BACKGROUND (CHALLENGES)
3. WHAT IS NEEDED
4. HOW TO DELIVER IT
5. FIVE POINT PLAN
6. USEFUL RESOURCES
7. Q&A
4 – HOW TO DELIVER IT
• Evolution of Analytics
• Small Data vs Big Data
• Hype vs Reality
• Case Studies
4 – HOW TO DELIVER IT
• Case Studies
I. QUICK WINS - How to ensure they're quick and they deliver a win
II. TRUST - Establishing credibility & user adoption
III. EXECUTIVE SUPPORT - Gaining Boardroom buy-in
IV. ADDRESSING DATA SILO'S - removing silo'd thinking
4 – HOW TO DELIVER IT – QUICK WINS
"Is this data right"? - incremental extension to include sales performance data
0 1 2 3 4 5 6 7 8
09:00:00
10:00:00
11:00:00
12:00:00
13:00:00
14:00:00
15:00:00
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(blank)
Contacts
Customer Contacts
4 – HOW TO DELIVER IT – TRUST & CREDIBILITY
France vs Italy - how to generate demand for analytics across Europe
TWO DATA ITEMS THAT DROVE BUSINESS INTELLIGENCE ACROSS EUROPE
4 – HOW TO DELIVER IT – CREDIBILITY -> BUILDS TRUST
4 – HOW TO DELIVER IT – EXECUTIVE SUPPORT
15 minute ROI ? How to achieve Boardroom advocacy
-10000
-5000
0
5000
10000
15000
20000
25000
30000
Distributor Profitability (Revenue - Rebate)
Net Rev
Rebate
4 – HOW TO DELIVER IT – EXECUTIVE SUPPORT
Incremental investment leading to a STRATEGIC CORPORATE ASSET
4 – HOW TO DELIVER IT – ADDRESSING DATA SILOS
Growing market share in a shrinking market
Month
Un
its
Unit Sales per Month
Competitor
Own
4 – HOW TO DELIVER IT – ADDRESSING DATA SILOS
Growing market share in a shrinking market
Month
Un
its
Unit Sales per Month
Competitor
Own
Month
Un
its
Unit Sales per Month
Competitor
MARKET
Own
4 – HOW TO DELIVER IT – ADDRESSING DATA SILOS
Adapting to organisation culture & regulatory compliance - "least access" vs open access
ROADMAP TO SUCCESS1. INTRODUCTION
2. BACKGROUND (CHALLENGES)
3. WHAT IS NEEDED
4. HOW TO DELIVER IT
5. FIVE POINT PLAN
6. USEFUL RESOURCES
7. Q&A
5 – FIVE POINT PLAN
I. People are Critical (and, People are critical)
II. Fail Fast
III. Build Trust with Credibility
5 – FIVE POINT PLAN
I. People are Critical (and, People are critical)
II. Fail Fast
III. Build Trust with Credibility
IV. Focus on What Matters To The Business
5 – FIVE POINT PLAN
I. People are Critical (and, People are critical)
II. Fail Fast
III. Build Trust with Credibility
IV. Focus on What Matters To The Business
V. Mashups Matter
5 – FIVE POINT PLAN
I. People are Critical (and, People are critical) – Produce a Stakeholder Map and build a high performing team
II. Fail Fast – do more of what works, less of what doesn’t
III. Build Trust with Credibility
IV. Focus on What Matters To The Business and deliver value not milestones
V. Mashups Matter – exploit the power unleashed from bringing datasets together
ROADMAP TO SUCCESS1. INTRODUCTION
2. BACKGROUND (CHALLENGES)
3. WHAT IS NEEDED
4. HOW TO DELIVER IT
5. FIVE POINT PLAN
6. USEFUL RESOURCES
7. Q&A
ROADMAP TO SUCCESS1. INTRODUCTION
2. BACKGROUND (CHALLENGES)
3. WHAT IS NEEDED
4. HOW TO DELIVER IT
5. FIVE POINT PLAN
6. USEFUL RESOURCES
7. Q&A
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7 – QUESTIONS ?