Amity Business School PRESENTATION OF BUSINESS COMMUNICATION Submitted By: Mayank Tyagi D-40 Rahul Garg D-51 Sakshi Sharma D-52 Pankaj Gahlot D-33 Arvind Singhal D-41
Amity Business School
PRESENTATION OF BUSINESS
COMMUNICATION
Submitted By:
Mayank Tyagi D-40
Rahul Garg D-51
Sakshi Sharma D-52
Pankaj Gahlot D-33
Arvind Singhal D-41
Amity Business School
The Relationship between Communication Ability and
Success in Business
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What is effective communication in business
• Way of exchanging information.• When it produces desired
action in the reader or respondents.
• Good communication means that message will be sent and that the people or organizations understand the message in its entirety.
• A successful communicator exercises a good effect on the minds of others.
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Types Of Business Communcation
• There are two types of business communication in an organization:– Internal Communication– External Communication
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Internal Communication• Upward Communication:
The communication take place from lower level to uper level of an organization e.g submission of reports by employees.
• Downward Communication:
Communication take place from uper level to lower level of an organization e.g CEO gives order to manager of company.
• Horizontal Communication :
Communication take place on same level of hierarchy in organization e.g. annual meeting of board of directors.
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External Communication• Communication take place outside the
business to carry on business activities.
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Business Communication Blood Line Of An Organization
Because it help us to bring:• Increase productivity.• Reduce stress• Better understand what other says.• Better understand how to get your message across.• Enhance relationships• Save time and money.
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Why Communication Is Important In Business?
• Communication in business is important because:
• To build up reputation among customers and friends.• To create better relation between
– seniors and sub ordinates – workers and the management – customers and the sellers
• To increase sales.• For the promotion of a product, services or organization.• B2B deals.
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How To Improve Business Communication
• By removing barriers in communication: – Noise– Culture differences– Stereotype– Psychological barriers– Physical barriers
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• The importance of (only) positive language: Using positive language and eliminating the negative is
important to help build rapport with others. • Controlling anger when someone yells at you: Suppose someone walks into your office and without
warning and for no reason as far as you're concerned) starts yelling at you. How should you respond?
• Good listening and understanding: For good communication you should be a good listener
as well you should understand what u have hared.
How To Improve Business Communication
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Business Communication And 4 P’s
• 4 P’s of marketing directly related to business communication and success of business:
• Product• Price• Place• Promotion
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Channels Of Business Communication• These are channels of communication that plays
important role in success of business:
• Mail• TV• Print media• Telecommunication• Radio• Face 2 Face• Internet• Social networking like e.g. facebook, twitter etc
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Key To Success For Any BusinessCommunication is key to success of business because it
brings:• Customer Service• Discipline and Commitment• Time Management• Financial Management• Organization• Pricing Strategy• Experience and Ability• Marketing• Sales• Continued Improvement
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RESEARCH ON COMMUNICATION ABILITY IN BUSINESS
• International Association of Business Communicators/ Mr. Watson Wyatt study found that just over half of high-performing companies had "well-defined communication strategies that allow employees to understand better their organisations' business goals." Which meant that, puzzlingly, almost half of high-performing companies did not have such a strategy.
Amity Business SchoolSTUDIES SAY
• Typically, managers spend 75 to 80 percent of their time engaged in some form of written or oral communication. Although often termed a “soft” skill, communication in a business organization provides the critical link between core functions. Let’s examine two reasons why good communication is important to individuals and their organizations.
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TIPS FOR EFFECTIVE COMMUNICATION
• Improve your interpersonal skills
• Clarity of purpose• Consider your
audience• Effective information
sharing• Thinking in others
perspective
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GOOD COMMUNICATION =SUCCESSFUL BUSINESS
• Good communication matters because business organizations are made up of people. As Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything.”
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Take care of communication and success shall take care of itself.'
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• Suhas Gopinath
• Dell
And many more……
Amity Business SchoolAny Question?
• Ask any question you have in your mind: