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BBS Syllabus 1st to 6th Sem

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    Bachelor of Business Studies

    The Bachelor of Business Studies (BBS) program will provide you with the broad

    business education. You will study the core business principles of accounting, risk

    management, human resource management, economics and marketing. Theory will bebrought to life through work on practical business projects in addition to two monts

    summer placement in industry.

    FIRST SEMESTER SECOND SEMESTER

    Paper 1 Business Economics - I Paper 1 Business Economics - II

    Paper 2 Fundamentals of Accounting Paper 2 Financial Accounting

    Paper 3 Business Management Paper 3 Organisational Behaviour

    Paper 4 Business Mathematics Paper 4 Business Environment

    Paper 5 Computer Fundamentals - I Paper 5 Computer Fundamentals - II

    Paper 6 Communication Skills - I Paper 6 Communication Skills - II

    THIRD SEMESTER FOURTH SEMESTER

    Paper 1Public Relations & Corporate

    imagePaper 1

    Human Resource

    Management

    Paper 2 Quantitative Techniques Paper 2 Financial Management

    Paper 3 Marketing Management Paper 3Production & Operations

    Management

    Paper 4 Business Research Methods Paper 4 Consumer BehaviourPaper 5 Cost Accounting Paper 5 Business Law

    Paper 6Information Technology in

    ManagementPaper 6 Introduction to DBMS

    FIFTH SEMESTER SIXTH SEMESTER

    Paper 1 Income Tax Paper 1 International Business

    Paper 2 Strategic Management Paper 2 Rural Marketing

    Paper 3Working Capital

    ManagementPaper 3 Total Quality Management

    Paper 4 Indian Financial System Paper 4 Management of Banking &Financial Institutions

    Paper 5 Project Management Paper 5 E- Business

    Paper 6Entrepreneurship

    DevelopmentPaper 6 Project Report Viva Voce

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    Business Economics I

    Unit I

    Introduction: - Meaning, Nature and Scope of Micro Economics, Basic Economic

    Problems.

    Utility Analysis: - Law of Diminishing Marginal Utility, Equi-marginal utility.

    Analysis of Demand: - Concept, Elasticity and their types, Determinants and Importance

    of Elasticity of Demand

    Supply Analysis: - Concept and Law of Supply, Factors Affecting Supply.

    Unit II

    Laws of Returns: - Production Function in Short-Run and Long Run. Revenue Concepts

    - Total Revenue, Marginal Revenue, Average Revenue and their relationship.

    Cost Analysis: - Accounting Costs and Economic Costs, Short Run Cost Analysis: -

    Fixed, Variable and Total Cost Curves, Average and Marginal Costs.

    Unit III

    Pricing Under Various Market Conditions: - Perfect Competition - Equilibrium of Firm

    and Industry under Perfect Competition. Monopoly: - Price Determination. Monopolistic

    Competition: - Price and Output Determination under Monopolistic Competition.

    Unit IV

    Rent: Concept, Meaning, Types, Theories of RentClassical and Modern; Quasi Rent;

    Wages: Meaning, Kinds and Theories; Interest: Concept, Gross and Net Interest,

    Theories of Interest: Classical, NeoClassical, Liquidity Preference and Modern; Profit:

    Meaning, Characteristics, Gross and Net Profit, Theories of Profit.

    Suggested Readings/ Books:

    1. Koutsoyiannis A (2010). Modern Microeconomics, Macmillan New Delhi.

    2. Ahuja H.L (2008). Advanced Economic Theory, S. Chand & Co., New Delhi.

    3. Mankiw N.G. (2009). Principles of Economics, Thomson.

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    BUSINESS MANAGEMENT

    Unit I

    Definition of ManagementScience or ArtManagement and Administration

    Development of Management ThoughtContribution of Taylor and FayolFunctions of

    ManagementTypes of Business Organisation.

    PLANNING -Nature & PurposeSteps involved in PlanningObjectivesSetting

    ObjectivesProcess of Managing by ObjectivesStrategies, Policies & Planning

    Premises- ForecastingDecision-making.

    Unit II

    ORGANISING -Nature and PurposeFormal and informal organizationOrganization

    ChartStructure and ProcessDepartmentation by difference strategiesLine and

    Staff authorityBenefits and LimitationsDe-Centralization and Delegation of

    AuthorityStaffingSelection Process - TechniquesHRDManagerial

    Effectiveness

    Unit III

    DIRECTING -ScopeHuman FactorsCreativity and InnovationHarmonizing

    ObjectivesLeadershipTypes of Leadership MotivationHierarchy of needs

    Motivation theoriesMotivational TechniquesJob EnrichmentCommunication

    Process of CommunicationBarriers and BreakdownEffective Communication

    Electronic media in Communication.

    Unit IV

    CONTROLLING -System and process of ControllingRequirements for effective

    controlThe Budget as Control TechniqueInformation Technology in Controlling

    Use of computers in handling the informationProductivityProblems and

    ManagementControl of Overall PerformanceDirect and Preventive Control

    ReportingThe Global EnvironmentGlobalization and LiberalizationInternational

    Management and Global theory of Management.

    Suggested Readings/ Books:

    1. Harold Kooritz & Heinz Weihrich (1998). Essentials of Management, Tata McGraw-

    Hill.

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    Business Mathematics

    Unit I

    Progressions: Application of Arithmetic Progression and Geometric Progression.

    Arithmetic progressions finding the nth term of an AP and also sum to n terms of an

    AP. Insertion of Arithmetic means in given terms of AP and representation of AP.

    Geometric progression: finding nth term of GP.

    Unit II

    Interest Applications: Simple interest, compound interest including half yearly and

    quarterly calculation, Installment Purchases (Cost of Installment, Effective rates,

    amortization of a loan)

    Unit III

    Percentage and Ratios Applications: Percents, Commissions, Discounts, e.g., bill

    discounting, mark up and concepts of Ratios.

    Unit IV

    Interpolation: Binomial, Newton and Lagranges Method

    Corporate and Special Applications: Computation of the costs and proceeds of stock

    buy and- sell; Computation of rates of yield and gains or losses on the purchase and

    sale of stocks; Computation of gains and losses on convertible and callable bonds,

    annual interest, accrued interest, and annual yield and computation of a rate of yield to

    maturity

    Suggested Readings/ Books:

    1. P.R. Vittal (2008). Business Mathematics.

    2. D.C. Sancheti and V.K. Kapoor (2007). Business Mathematics.

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    Computer Fundamentals

    Unit-I

    Introduction to Computer:-Definition, Characteristics.. Generation of Computers,

    Capabilities and Limitations. Introduction to Operating System. Concept of Bios, Booting

    Files. Basic Components of a Computer System-Control Unit, ALU, Input/output

    functions and characteristics. Memory Introduction, Classifications- Volatile Memory and

    Non- Volatile , Flash Memory, ROM, RAM, EPROM, PROM, EEPROM other types of

    memory.

    Unit-II

    Input, Output and storage Units:-Computer Keyboard, Pointing Devices: Mouse,

    Trackball, Touch Panel, and Joystick, Light Pen, Scanners, Various types of Monitors,

    Touch-sensitive screens, Optical Recognition System, Pen based systems, Digitizers,

    MICR, OCR, OMR, Bar-code Reader, digital camera.

    Hard Copy Devices:- Impact and Non- Impact Printers- Daisy Wheel, Dot Matrix, Line

    Printer, Chain Printer, Comb Printers, Non Impact Printers- DeskJet, Laser Printer,

    Thermal Transfer Printer, Barcode Printers, Electro static printers and plotters.

    Unit-III

    High Level Language and Low Level Language, Software and its different types-

    System Software, Application software. Hardware , Firmware, , Compiler, Interpreter

    and Assembler. File Allocation Table ( FAT , FAT 32 & NTFS). Introduction to algorithm

    and Flow chart: - Representation of an algorithm, flowchart symbols and levels of flow

    chart, rules, advantage and limitations of flowchart and pseudo code.

    Unit-IV

    Testing and Debugging:-Definition of testing and debugging , types of program errors,

    testing of programs, debugging a program for syntax and logical errors, difference

    between testing and debugging. Booting process details of Dos and Windows:- DOS

    system files , Internal and External Commands , Difference between External and

    Internal Commands. Internal Commands:- MD, CD, RD, COPY CON, TYPE, DATE &

    TIME, VOLUME VERSION, REN, PROMPT, CLS, DIR/P/W, COPY , DEL Etc. External

    commands:-FORMAT , DISKCOPY, DISKCOMP, XCOPY, CHKDISK, SCANDISK,

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    HELP, DEBUG, PRINT etc.

    Suggested Readings/ Books:

    1. P.K. Sinha (2006). Computer Fundamentals.

    2. Naveen Prakash (2009). Introduction to Database Management.

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    Communication skills-1

    Unit 1

    Communication, Its types & Significance: Communication; process of communication;

    its kinds, channels and role in the society.

    Unit 2

    Reading Skills: Process of reading; reading purposes, models, strategies,

    methodologies; reading activities, structure of meaning techniques.

    Unit 3

    Writing Skills:Elements of effective writing; writing styles; scientific and technical

    writing.

    Unit 4

    Grammar: Transformation of sentences; words used as different parts of speech; one

    word substitution; abbreviations, technical terms etc.

    Suggested Readings/ Books:

    1. Vandana R Singh (2009). The Written Word, Oxford University Press, New Delhi

    2. KK Ramchandran (2010). Business Communication, Macmillan, New Delhi

    3. Swati Samantaray (2008). Business Communication and Communicative

    English, Sultan Chand, New Delhi.

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    Business Economics II

    Unit I

    Classical Theory of Employment: SaysLaw of Market, Keynesian Theory of

    Employment, National Income: Concept and Constituents, measurement, difficulties and

    importance.

    Unit II

    Consumption Function, Psychological Law of Consumption Function ,Investment :

    Types, Factors, Determining Investment, Multiplier : Static and Dynamic, Limitations,

    Leakages and Importance.

    Unit III

    Marginal efficiency of Capital, prospective yield, determinants and importance, Trade

    Cycle : Theories, Measures to control trade cycles

    Unit lV

    Monetary Policy: Constituents, objectives and role in economic development, Fiscal

    Policy: Constituents, objectives and role in economic development, Inflation : Types,

    stagflation (Philips curve), Theories of Demand Pull and Cost Push inflation causes,

    effects and measures to control inflation.

    Suggested Readings & Books:

    1. Koutsoyiannis A (1999). Modern Microeconomics, Macmillan New Delhi.

    2. Ahuja H. L. (2010). Advance Economic Theory, S.Chand & Co., New Delhi.

    3. Mankiw N.G. (2000). Principles of Economics, Thomson Publication.

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    Financial Accounting

    Unit I

    Single Entry System, Accounts of Non- Profit Organizations; Insolvency Accounts.

    Unit II

    Royalty Accounts, Hire Purchase and installment system; Consignment and Joint-

    Venture.

    Unit III

    Partnership Accounts: Fixed and Fluctuating Capitals; Interest on Capital; Interest on

    Drawing; Past Adjustments and Guarantee.

    Unit IV

    Partnership Accounts: Admission, retirement and death of a partner; Dissolution of

    a partnership firm (excluding Garner v/s Murray, Gradual Realization and

    Piecemeal Distribution).

    Suggested Readings/ Books:

    1. Sehgal, Ashok & Deepak ( 2 0 0 7 ) . Financial Accounting, TaxmansAllied

    Services.

    2. Maheshwari, S. N. 2(0 0 9 ) . Financial Accounting, Vikas Publishing House.

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    Organizational Behavior

    UNIT I :

    Introduction-Concept, Nature of Organizational Behavior, Need on integrated

    approach to study behavior, Significance of Organisational Behavior for Managers.

    UNIT II :

    a) Perception:- Meaning, Definition, Significance of Perception for understanding

    Human Behavior.b) Learning:- Nature, Types of Learning, Principles of learning, Factors

    in human Learning. c) Attitude:- Meaning and concept of Attitude, Significance of

    Attitude for understanding Human Behavior.

    UNIT III :

    a) Motivation:- Motivation and Goal Directed Nature of Human Behavior,concept of

    Motivation, Importance of Motivation, Theories of Motivation. b) Personality:- Concept,

    factors influencing Personality, Theory of Personality. c)Communication: Process,

    Barriers, How to make communication effective.

    UNIT IV :

    Social Behavior-Definitions, Properties of a Group, Group & Human Behavior, and Why

    People join Groups, Types of Groups, Group Cohesiveness.

    Influencing Human Behavior-Techniques of Influence-Power & Politics, Leadership as

    an Influence Process, Organisational Change and Organisational effectiveness.

    Suggested Books:

    1. Stephens Robbins (2001). Organisational Behavior, Prentice Hall of India.

    2. Fred Luthans (1998). Organisational Behavior, McGraw Hill Books Co.

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    Business Environment

    UNIT I:

    Indian Business Environment : Concept, components and importance.

    Economic Trends : Income; Savings and investment; Industry; Trade and Balance of

    Payments, Money ; Finance ; Prices.

    UNIT II :

    Problems of Growth : Unemployment; Poverty; Regional imbalances; Social injustice;

    Inflation,Parallel economy; Industrial sickness.Role of Government : Monetary and fiscal

    policy; Industrial licensing, Privatization; Devaluation;Export-import policy; Regulation of

    foreign investment; Collaborations in the light of recent changes.

    UNIT III :

    Industrial Pollicy : Industrial Policies since Independence, New Industrial Policy and its

    Effect.

    The Current Five Year Plan : Major policies; Resource allocation.

    UNIT IV :

    International Environment : International trading environment; Trends in world trade and

    the problems of developing countries; Foreign trade and economic growth; International

    economic groupings; International economic institutionsGATT, WTO, UNCTAD,

    World Bank, IMF; GSP; GSTP.Major Industry Associations : FICCI, CII, ASSOCHAM,

    PHDCCI, Role of Industry Associations.

    Suggested Readings & Books:

    1. Sundaram & Black (2003). The International Business Environment; Prentice Hall

    Of India

    2. Dutt R and Sundharam KPM (2010). Indian Economy; S. Chand & Co.

    3. Misra SK and Puri VK (2010). Indian Economy; Himalaya Publishing House.

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    Computers Fundamentals-II

    UNIT I

    Internet Access: Introduction to www, internet and intranet creation of e-mail address

    Send and receive messages, Use of search engines, Delivering information with

    Microsoft Mail Use of MS-Outlook/ Outlook Express.

    UNIT II

    Communication: The Electronic Web; Network Application: voice, information

    services, Internet Chat, Group chat, Voice over Internet Protocol: voice conference,

    Video conferencing. Computer Network & Communication: Network types,

    Network topologies, Network Communication Devices, Physical Communication

    Media, Network Protocol (TCP/IP).

    UNIT II

    Application of IT:Business, Educational, Decision Support System,

    Inventory, etc. Introduction to ERP, CRM, , DBMS.

    Internet : Different application of internet for Business. E-commerce and its models.

    UNIT IV

    Basic Concepts: Entities & their attributes, advantages & disadvantages of DBMS.

    Introduction to RDBMS

    Data Models: The hierarchical model, the network model & the relational model.

    Data Protection: Recovery, concurrency, security &integrity.

    Suggested Readings & Books:

    1. P.K. Sinha (2008). Computer Fundamentals.

    2. Naveen Prakash (2009). Introduction to Database Management, TMH.

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    Communications Skills II

    Unit I

    Business Communication meaning & importance. Defining Communication,

    Purpose, Process, elements, difficulties in communication, and conditions for

    successful communication. Basic forms of Communication, Barriers to effective

    communication, basic models & communication, 7Csof for effective business

    communication

    Unit II

    Organizational Communication: Importance of communication in management,

    Formal and Informal Communication, Grapevine and how to handle it.

    Developing positive personal attitudes, Communication training for managers,

    Communication structure in an organization,Corporate Communication, PR skills

    Unit III

    Presentation Skills: Presentation on any chosen topic, oral presentations,

    principles of oral presentations, factors affecting presentations, sales presentation.

    Unit IVBusiness Etiquette : Understanding e t iq ue tt e , C ro ss -cultural e t i qu e t t e ,

    B u s in e s s manners, Business to business etiquette.

    Effective customer care.

    Suggested Readings & Books:

    1. Chaturvedi, P. D. Chaturvedi, Mukesh (2004). Business Communication:,Pearson Education.

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    Public Relations and Corporate Image

    Unit I

    Public Relations: Principles, Tools and Method

    PR concepts and principles, various theories of PR, Interface of PR with various othermanagement disciplines, Publics in PR, PR in Government, PR in public sector

    Unit ll

    Laws and ethics in PR, strategic PR management, Crisis communication andManagement, role and scope of writing in PR and role of research in PR.

    Unit lll

    Corporate Communication

    principles and concepts of Corporate Communication (CC), evolution and growth ofCC, emerging market scenario, the relevance of CC; and financial communication andfinancial media.

    Unit lV

    Oral and Visual communicationConcept, process and function of visual communication. Concepts and theories ofgraphics and the application part of that.

    Suggested Readings & Books:

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    QUANTITATIVE TECHNIQUES

    Unit I

    Role of Mathematics and statistics in Business DecisionsTheory of Sets

    Compound interest, depreciation and annuities.Equations: Linear, Quadratic & Simultaneous EquationsMatrix AlgebraBinomial TheoremPrinciples of Mathematical Induction, Arithmetic Progression & Geometric Progression

    Unit IIData Analysis: Measure of Central TendencyMeasures of Dispersion: Range Quartile Deviation, Mean Deviation, and StandardDeviation and Coefficient of Variation, Skewness and KurtosisIndex Numbers, Methods: Simple, Aggregate, Weighted, Test

    Unit IIICorrelation Analysis: Rank Method & Karl Pearson's Coefficient of Correlation andProperties of Correlation.Regression Analysis: Fitting of a Regression Line and Interpretation of Results,Properties of Regression Coefficients and Relationship between Regression andCorrelation Time Series Analysis, Trend Variation, Least Square Fit, SeasonalVariation

    Unit IV

    Theory of Probability, Addition and Multiplication Law, Bayes Theorm

    Theoretical Distributions: Binomial, Poisson and Normal DistributionSampling Distribution, Standard Error Theory of Estimation, Point

    Estimation, Interval Estimation

    Testing of Hypothesis: Large Sample Tests, Small Sample test, (t, F, Z Test and Chi Square Test).

    Suggested Readings & Books:

    1. Levin & Rubin (2002). Statistics for Management, Prentice Hal

    2. SP Gupta (2008). Statistical Methods, Sultan Chand

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    Marketing Management

    Unit I

    Marketing: Nature & Scope of Marketing, Concepts - production, product, selling,

    marketing & societal marketing, marketing environmentmarketing management and its

    environment.

    Unit II

    Consumer buying behaviour: consumer decision making process (five step model),

    factors affecting buying behaviour, purchase behaviour, buyers role.

    Market segmentation: need, concept, nature, basis & strategies, mass marketing vs.

    Segmentation.

    Unit III

    Marketing mix: 4ps of products & 7ps of services, components & factors affecting

    Product decisions: product definition, new product development process, and product

    life cycle, positioning, branding, packaging & labelling decisions

    Unit IV

    Pricing decisions: importance, objectives & strategies

    Product promotion: promotion mix and factors affecting.

    Distribution: channel decisions, types & factors, physical distribution system & its

    Components

    Suggested Readings/ Books:

    1. Philips Kotler, Principles of Marketing

    2. Stanton, Fundamentals of Marketing

    3. J.C. Gandhi, Marketing Management

    4. Ramaswamy & Namakumari, Marketing Management

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    Business Research Methods

    UNIT I

    Research: Meaning types fundamental/ applied Approaches: Historical /

    Experimental / Exploratory Methodology. Research Process: Selection and identification

    of research problem etc.Hypotheses: Meaning and formulation: Investigation .Research

    Design: Meaning types, essentials.

    UNIT III

    Data: Types, methods of collection observation interview, schedule /questionnaire.

    Survey: Meaning procedure, Types questionnaire survey / interview ,survey, steps and

    problems of survey methods.

    UNIT III

    Case Study: Meaning, assumptions procedure, merits and limitation.

    Source of Social Science Information, Problems encountered by researches in India.

    UNIT IV

    Research Report: General Principles and Practice. Layout of Research Report, Types

    of Reports, Mechanics of writing Research Report. Preliminary and Reference section.

    Suggested Readings/ Books:

    1. Rujit Kumar (2001). Research Methodology, Sage.

    2. Robert B. Burns (2004). Introduction to Research Methods, Sage.

    3. C.R. Kothari (2007). Research Methodology, Wiley Eastern.

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    Cost Accounting

    Unit I

    Introduction: Cost and Cost Accounting, Scope, Objectives, Advantages and

    disadvantages, Installation of costing system.

    Unit II

    Material Control, Labour control, Overhead control, Fixed and Variable, direct and

    indirect. Analysis of CostPreparation of cost sheet, estimate, tender and quotation.

    Unit III

    Marginal Costing: Marginal cost vs. marginal costing; contribution , P/V ration; Break

    even analysis, margin of safety, application of marginal costing.

    Unit IV

    Standard Costing and Variance Analysis: material variances, labour variances.

    Reconciliation of cost and financial Accounts.

    Suggested Readings/ Books:

    1. Jain & Narang (2008). Cost Accounting, KPH.

    2. M.Y. Khan & K.Jain (2010). Managements & Cost Accounting, HPH.

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    Information Technology in Management

    Unit I

    MS Access:

    Creating Tables, adding and deleting recordsQuerying: creating, saving and editing; joining tables in queriesForms: creating and using forms,Reports: creating and printing reports,Macros: concept and simple use of macrosModules: writing programs using Visual Basic for Applications (VBA).Security: access control by enabling and disabling menus.Managing Data and Files

    Unit II

    Application of IT: Business, Educational, Decision Support System, Inventory,etc.Introduction to ERP, CRM, SAP, DBMS, SPSS.

    Unit III

    Communication: The Electronic Web; Network Applications: voice, InformationServices, Internet chat, Group chat, Voice over Internet Protocol: voiceconference, Video conferencing.Computer Network & Communication: Network types, Network topologies,Network Communication Devices, Physical Communication Media, NetworkProtocol (TCP/ IP).

    Unit IV

    Working with Tally or any other Accounting Software package

    Suggested Readings/ Books:

    1. P.K.Sinha (2007). Fundamental of Computers, BPB.

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    Financial Management

    Unit I

    Financial management: meaning, nature and scope of finance; financial goals: profit

    maximization, wealth maximization; finance functions,- investment, financing and

    dividend decisions.

    Unit II

    Capital budgeting: nature of investment decisions; investment evaluation criteria- net

    present value, internal rate of return, profitability index, payback period, accounting

    rate of return , NPV and IRR comparison; capital rationing; risk analysis in capital

    budgeting.

    Unit III

    Working capital: meaning, significance and types of working capital; financing of

    working capital; sources of working capital; management of inventory; management

    of cash; management of account receivables; optimum credit policy; credit collection;

    factoring service; various committee reports on bank finance; dimensions of working

    capital management. Dividend decisionsTypes of dividend- dividend models

    principles of dividend policypractical aspects of dividend .

    Unit IV

    Capital structure theories: traditional and MM hypotheses; determining capital

    structure in practice; Capital structure planning.

    Cost of capital: meaning and significance of cost of capital; calculation of cost of

    debt, preference capital, equity capital and retained earnings;

    Operating and financial leverages; measurement of leverages; effects of operating and

    financial leverages on profit.

    Suggested Readings/ Books:

    1. Chandra, Prasanna 2009. Financial Management; Tata McGraw Hill, Delhi.

    2. Pandey, I.M.2010.: Finanical Management, Prentice Hall of India, New Delhi.

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    Production & Operations Management

    Unit I

    Production and operations management; its functions and relationship with other

    functional areas. Facility location decision, layout decision, product and process layout.

    Capacity planning.

    Unit II

    Production planning and control: Planning, scheduling, routing etc. Assembly line

    balancing.

    Work Study: Method study and time study, Work simplification. Productivity linked

    incentives.

    Unit III

    Inventory Management: ABC analysis and basic model of EOQ (carrying, ordering and

    shortage costs). Supply Chain Management.

    Basic concepts of maintenance management and preventive management.

    Unit IV

    Statistical quality control and acceptance sampling.

    Services: Nature, design of service system.

    Latest Concepts: A brief introduction to JIT, computer aided manufacturing, TQM and

    ISO quality systems.

    Suggested Readings/ Books:

    1. Buffa & Sarin : Modern Production and Operations Management

    2. Nair : Operations Management, TMH

    3. Adam & Ebert : Production and Operations Management, Prentice

    Hall India

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    Consumer Behaviour

    UNIT I

    Introduction to Consumer BehaviorScope and Relevance of Consumer Behavior Studies; Buying Decision Process;Basic Model of Consumer Behavior; Problem Recognition Methods of ProblemSolving; Information Search, Alternative Evaluation and Selection, Outlet Selection and Purchase, Post Purchase Behavior and Customer Satisfaction, Role ofInvolvement.

    UNIT II

    Individual Determinants of Consumer BehaviourRole of Motivation; Personality and Self Concept; Attention and Perception;

    Consumer Learning; Consumer AttitudesFormation and Change; Consumervalues and Lifestyles.

    UNIT III

    External Determinants of Consumer Behaviour

    Influence of Culture and Subculture; Social Class; Reference Groups and Family

    influences; Diffusion of Innovations.

    UNIT IV

    Consumer Decision Making Process

    Personal Influence and Opinion Leadership: Process of Opinion Leadership, Profile ofOpinion Leader, Opinion leadership and Firms Promotional Strategy Diffusion ofinnovations: Diffusion Process, Adoption Process, Profile of Consumer Innovator.

    Text Books & Suggestive Readings:

    1. Schiffman, L.G. and Kanuk, L.L., Consumer Behavior, Prentice Hall of India, 9th

    edition.

    2. Loudon, D. and Bitta, D., Consumer Behaviour, Tata Mc Graw Hill

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    Business Law

    UNIT I

    The Indian Contract Act, 1872

    UNIT II

    The Negotiable Instruments Act, 1881

    The Payment of Bonus Act, 1965

    UNIT III

    The Employees Provident Fund and Miscellaneous Provisions Act, 1952

    The Payment of Gratuity Act, 1972.

    UNIT IV

    The Companies Act, 1956Sections 1 to 197

    (a) Preliminary,(b) Board of Company Law Administration - National Company Law

    Tribunal; Appellate Tribunal,(c) Incorporation of company and matters incidental thereto

    (d) Prospectus and allotment, and other matters relating to use of shares or

    debentures,(e) Share capital and debentures,(f) Registration of charges,(g)

    Management and administrationgeneral provisionsregistered office and name,

    restrictions on commencement of business, registers of members and debentures

    holders, foreign registers of members or debenture holders, annual returns, general

    provisions regarding registers and returns, meetings and proceedings.(h) Company Law

    in a computerized environmente-filing.

    Suggested Readings/ Books:

    1. N D Kapoor (2005).Elements of Mercantile Law-Sultan Chand.

    2. Akhileshwar Pathak (2003).Legal Aspects of Business, 3rd Edition, Tata Mc

    GRAW HILL

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    Introduction to DBMS

    UNIT I

    Introduction to Database Systems: File System versus a DBMS, Advantages of a

    DBMS, Describing and storing data in a DBMS, Queries in a DBMS, Structure of aDBMS, People who deal with database, introduction to Data Models, Architecture ofDBMS.

    UNIT II

    Entity Relationship Model: Overview of Database Design, Entities, attributes, and Entitysets, Relationships and Relationship sets, additional features of the ER Model,Conceptual database design with the ER modelEntity versus attribute, entity versusrelationship.

    UNIT III

    Schema Refinement & Normal Forms: Introduction to schema refinement, functionaldependencies, examples motivation schema refinement, reasoning about functionaldependencies, normal forms, decompositions, normalization (Up to 3rd Normal Form)

    UNIT IV

    Creating Reports: Introducing Reports, Using Report Wizards, Standardizing Reports,Inserting a Chart into a Report with the Chart Wizard, Printing Report.

    Creating Labels and Mail-Merge Documents: using the label wizard, using customlabels, printing multiple labels, merging access data with word documents.

    Suggested Readings/ Books:

    1. Ramakrishnan, R. and J. Gehrke (2000). Database Management

    systems, McGrawHill.

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    Income Tax

    UNIT I

    Basic concept: Income - agricultural incomepersonassesseeassessment year -

    previous year - gross total income - total income - maximum marginal rate of tax -

    Residential status - Scope of total income on the basis of residential status -Exempted

    income under section 10.

    UNIT II

    Computation of income under different heads: Salaries Allowances Perquisites

    Profit in lieu of salaryGratuityPension - Income from house property: Annual Value

    of House property Computation under different circumstances Deduction from

    annual value.UNIT III

    Profits and gains of business or profession: Definition - ComputationAllowable

    expenses and not allowable expensesGeneral deductionsProvisions relating to

    Depreciation.Capital gains: Definition of Capital AssetsLong term and Short term

    TransfersCost of acquisitionCost of improvementExempted Capital gains.

    Income from other sources: Definition - ComputationGrossing upDeductions and

    other relevant provisions.

    UNIT IV

    Total income and tax computation: Income of other persons included in assessees total

    income - Aggregation of income and set-off and carry forward of losses Deductions from

    gross total income - Rebates and reliefs - Computation of total income of individuals and

    firms - Tax liability of an individual and firm.

    Suggested Readings/ Books:

    1. Dr. Vinod K. Singhania (2011). Direct TaxesLaw and Practice, Taxman

    publication.

    2. Dr. Mehrotra and Dr. Goyal (2011). Direct TaxesLaw and Practice, Sahitya

    Bhavan

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    Strategic Management

    UNIT I

    Strategic Management - An Introduction - Evolution of business policy as a discipline -

    Concept of strategic management - Characteristics of strategic management - Defining

    strategy.

    UNIT II

    Strategy formulation - Stakeholders in business - Vision, mission and purpose - Business

    definition, objectives and goals - Environmental appraisal - Types of strategies - Guidelines for

    crafting successful business strategies. Strategic analysis and choice - Environmental Threat

    and Opportunity Profile (ETOP) - Organizational Capability Profile - Strategic Advantage

    Profile - Corporate Portfolio Analysis - SWOT Analysis - Synergy - GAP Analysis - Porter's

    Five Forces Model of competition .

    UNIT III

    Strategy implementation - Issues in implementation - Project implementation - Procedural

    implementation - Resource Allocation - Budgets - Organization Structure - Matching structure

    and strategy - Behavioural issues - Leadership style - Corporate culture - Values - Power -

    Social responsibilities - Ethics - Building a capable organization - Functional issues -

    Functional plans and policies - Financial, Marketing, Operations and Personnel plans and

    policies

    UNIT IV

    Strategy Evaluation - Importance - Symptoms of malfunctioning of strategy - Organization

    anarchies - Operations Control and Strategic Control - Measurement of performance -

    Analyzing variances - Role of organizational systems in evaluation,New Business Models and

    strategies for Internet Economy . Cases in strategic management.

    Suggested Readings/ Books:

    1. Azhar Kazmi 2002(2nd Ed).Business Policy, PHI.

    2. Arthur A. Thompson Jr. and A.J.Strickland (2004).Strategic Management, -

    Concepts and Cases,TMH

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    Working Capital Management

    Unit I

    Introduction- Meaning of Working Capital, Types, Nature & Scope, Objective of

    Working Capital Management, Factors determining the Working Capital Management.

    Unit II

    Working Capital Financing- Nature of Current Assets and Current liabilities,

    Source of Working Capital Finance - Trade Credit, Short-Term Bank Finance, Public

    Deposits, Commercial Papers, Factoring etc. Approaches to Working Capital Finance,

    Liquidity and Profitability, New Leading System for Delivery Cash Credits, Working

    Capital Analysis, Funds Flow Statements.

    Unit III

    Management of Cash- Need and Objectives of Cash Management, Cash

    Forecasting and Budgets, Cash Models, Marketable Securities, Concept and Needs,

    Investment in Marketable Securities & Strategies. Management of Receivable-

    Meaning, Objective of Account Receivable Cost of maintaining Account Receivable,

    Factor determining the size of Investment Credit Policy, Analysis and Control of

    Receivable.

    Unit IV

    Management Inventory- Mending, Benefit of Holding Inventories, Objectives of

    Inventory Management, Essentials of Good Inventory Control System, Techniques of

    Inventory Control, Factors determining, Optimum Investment in Inventory.

    Suggested Readings/ Books:

    1. Bhalla, V.K. (2001). Working Capital Management: Text and Cases, Anmol,

    Delhi.

    2. Scherr, F.C. (1989). Modern Working Capital Management, Prentice Hall.

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    Indian Financial System

    UNIT I

    Financial System- An overview of the Indian financial System. Definition, Introduction,

    Significance and its relationship with economic development. The constituents, structure

    and features of Indian financial system. Recent developments

    UNIT II

    Financial markets- Concept, Features, Functions, Structure, types, role of financial

    markets in economic development.

    UNIT III

    Major Indian financial institutions- IDBI, IFCI, ICICI, IRCI & SFCsmanagement,working,

    operations and performance and recent developments, Concept of Universal Banking.

    Investment Bankers: UTI, LIC, GIC, and mutual funds and their role,performance and

    recent developments.

    UNIT IV

    New issue markets: Nature, features, functions, methods of new issue, Secondary

    markets: Nature, features, functions, role of stock markets, stock exchanges, OTCEI,

    NSE, recent developments and SEBI guidelines.Non-banking financial institutions:

    Objectives, functioning, Regulations and recent developments, Role of Commercial

    Banks in industrial finance and RRBs.

    Suggested Readings/ Books:

    1. M.Y. Khan (2007). Indian Financial Theory and Practice

    2. R.M. Srivastava (2005). Management of Indian Financial Institutions

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    Project Management

    Unit I

    The concept of a project, characteristics of a project, phases in the life cycle of a

    project. Time Scheduling a Project:

    Unit II

    Gantt Carts and LOB, Network Techniques: concept of project network, construction of

    project network, critical path method, slack and free float, PERT and its advantage over

    CPM. Probability of completing a project on time. Crashing a network and concept of

    PERT cost.

    Unit III

    Forms of project organization, project planning and control, human aspects of project

    management.

    Unit IV

    Performance reviews on the basis of planned project cost and time. Major reasons for

    cost & time over runs and remedial measures.

    Suggested Readings/ Books:

    1. Gopala Krishnan & Rama Murthy : A Text book of Project Management,

    McMillan India.

    2. S.Chaudhry : Project Management, TMH

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    Entrepreneurial Development

    Unit I

    Concept of entrepreneurship: meaning & characteristics of entrepreneurship,

    entrepreneurial culture, socio-economic origin of entrepreneurship, factors affecting

    entrepreneurship, conceptual model of entrepreneurship, traits of a good entrepreneur,

    entrepreneur, entrepreneur and manager

    Unit II

    Entrepreneurial motivation: motivating, compelling and facilitating factors,

    entrepreneurial ambition, achievement motivation theory and Kakinada experiment

    Unit III

    Establishment of entrepreneurial systems: search, processing and selection of idea,

    Input requirements

    Unit IV

    Ssi: meaning, importance, characteristics, advantages and problems of ssis. Steps for

    starting a small industry, guidelines for project report, registration as ssi.

    Assistance to ssi: need for incentives & subsidies, need for institutional support, role of

    government and other institutions.

    Suggested Readings/ Books:

    1. C.B. Gupta & N.P. Srinivasan: Entrepreneurial Development (sultan chand

    & sons)

    2. Vasant desai: management of a small scale industry (Himalya publishing house)

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    International Business

    Unit I

    Meaning, Need for International Trade, Distribution Between Foreign Trade and

    Domestic Trade, Need for Separate Theory of International Trade.

    Theories of International Trade, Classical and Non-classical, Gains from International

    Trade.

    Unit II

    Foreign Exchange: Meaning and Need, Theories for Exchange Rate Determination

    Mint Parity Theory, Purchasing Power Parity Theory, Balance of Payments

    Theory.

    Unit III

    Direction and Composition of Indias Foreign Trade, Recent Trends, Export Promotion

    Policies. Balance of Trade, Balance of Payments, Disequilibrium in Balance of

    Payments, Causes, Consequences and Cures.

    Unit IV

    International Liquidity Problems, I.M.F. and W.T.O., Documents Used in Foreign Trade,

    Foreign Bill of Exchange, Letter of Credit, Bill of Lading.

    Suggested Readings/ Books:

    1. Bhalla, V.K., Shrivaraman S. (2010). International Business Environment and

    Management.

    2. Cherunilam, Francis (2008). International Business.

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    Rural Marketing

    UNIT I

    Rural Marketing: Nature, Definition, Scope, Importance, Challenges and Opportunities

    in India.Factors influencing Rural Marketing. Rural Market: Size & structure, Segmentation of

    Indian rural market. Rural and Urban Market: A Comparative Analysis

    UNIT II

    Rural Marketing Research: Rural Consumer Behaviour, Rural Market Mapping Rural

    Market Index: Thompson index. Market research (with special reference to seeds,

    fertilizers, farm equipments, new techniques, agricultural output & other services.)

    Product and Service Marketing in Rural India: Rural Marketing Mix: Product Planning,

    New Product Development for Rural Markets, Brand Management in Rural Market andcommunication media & message, distribution channels,: Rural Retail Channel

    Management

    UNIT III

    e-Rural Marketing: e-Choupal Model of ITC, IT for Sustainable Rural Development and

    E-Governance in rural market

    Corporate Sector in Agri-business: Cultivation, Processing & Retailing

    Organized Rural Retailing.

    UNIT IV

    Social Marketing: Corporate Social Responsibility and Rural Marketing

    Consumer Education: Consumer Education and consumer movement in rural India.

    Role of government in Rural Marketing.

    Role of NGOs in Rural Marketing.

    Suggested Readings/ Books:

    1. Dogra, Ghuman (2008). Rural Marketing, TMH.

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    Total Quality Management

    UNIT I

    Quality - Concepts, Role of Quality in Changing Business Conditions,

    Contributions of Deming, Juran, Philip Crossby, Kaizen, Trade off betweenQuality Costs and Schedules, Quality Costs and its Analysis, Life Cycle Costs,

    Difference between Inspection, Quality Control, Quality Assurance and

    Total Quality Management, Quality Problems and Causes,

    UNIT II

    Pareto Analysis, Ishikawa Cause and Effect Diagnosis. Quality Control -

    Control of Quality, Statistical Process Control, Control Charts,

    Acceptance Sampling.

    UNIT III

    Strategic Quality Management Quality Management in Marketing Quality

    Management in Designing Quality Management in Manufacturing Quality

    Management in Suppliers Quality Management System

    UNIT IV

    Total Quality Management - Concepts, Organization for Quality, Developinga Quality Culture.

    Quality Certification - Quality Assurance, ISO 9000 Series Concepts and

    Procedure

    Suggested Readings/ Books:

    1. Juran, J.M. & Gryna, P.M. Quality Planning & Analysis, HPH.

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    Management of Banking & Financial Institutions

    UNIT I

    Financial Services - Meaning, types and their importance.

    Securities Trading - Online Vs Offline Trading, Demat and Remat.Depository - Introduction, Concept, depository participants, functioning of

    depository systems, process of switching over to depository systems, benefits,

    depository systems in India, SEBI regulation.

    UNIT II

    Mutual funds and AMCs - concept, origin and growth of mutual funds,

    Constitution & management of MFs - Sponsors, Trustees, AMCs, and custodians.

    Clasification of mutual fund schemes, advantages and disadvantages in mutual

    fund schemes, NAV and pricing of mutual fund units. State of mutual funds in

    India.

    UNIT III

    Leasing - concept and development of leasing, business, difference between

    leasing & hire purchase, types of leasing business, advantages to lessor and

    lessee.

    Merchant Banking - Origin and development of merchant banking in India scope,

    organisational aspects and importance of merchant bankers. Latest guidelines of SEBI

    Merchant bankers.

    Venture capital - concepts and characteristics of venture capital, venture capital

    in India, guidelines for venture capital.

    UNIT IV

    Call money market, Treasury bill market, Commercial Bill market, Market for

    CPs and CDs, Discount market and market for financial guarantees. Factoring -

    Development of factoring types & importance, procedural aspects in factoring, financial

    aspects, prospects of factoring in India.

    Plastic Money - Concept and different forms of plastic money - credit and debitcards, pros and cons. Credit process followed by credit card organisations. Factors

    affecting utilisation of plastic money in India.

    Suggested Readings/ Books:

    1. E.Gordon & K. Natarajan ( 2010). Financial Markets & Services, Himalaya

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    E- Business

    Unit I

    Introduction to E- commerce : Meaning and conceptE- commerce v/s

    Traditional Commerce- E- Business & E- CommerceHistory of E- CommerceEDIImportance , features & benefits of E- CommerceImpacts, Challenges &

    Limitations of E- CommerceSupply chain management & ECommerceE

    Commerce infrastructure.

    UNIT II

    Business models of ECommerce : Business to BusinessBusiness to customers

    customers to customers - Business to GovernmentBusiness to employeeE

    Commerce strategyInfluencing factors of successful E- Commerce.

    UNIT III

    Electronic Payment system: IntroductionOnline payment systemsprepaid and

    postpaid payment systemse- cash, e- cheque, Smart Card, Credit Card ,Debit Card,

    Electronic purseSecurity issues on electronic payment systemSolutions to security

    issuesBiometricsTypes of biometrics. Legal and ethical issues in E- Commerce :

    Security issues in E- Commerce- Regulatory frame work of E- commerce,

    Suggested Readings/ Books:

    1. Turban, Efraim, David King et. Al.2002. Electronic Commerce: A Managerial

    Perspective, Pearson Education Asia.

    2. Rayport, Jeffrey F and Jaworksi, Bernard J 2003. Introduction to E-Commerce,

    Tata McGraw Hill, New Delhi