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Presentation1

Housekeeping

• Bathrooms• Survey Cards - please complete and drop in bowl• Work Behind the Drape

– Preparing demo equipment for 2nd half• Door Prizes - do not have to be present to win….

• Public Safety Chess Set (police vs. fire)• 2 Apple iPOD’s

– Drop business cards in bowl to win• Please hold your questions until end of each presentation

– Please state your name & agency– Index cards are provided for questions

Presentation2

Agenda

• 1st Half– Keynote Address

Break– What is DaneCom?– Project Timeline– IGA & Governance

Break– System Administration– Vision for the Future– Harris Video

• 2nd Half– P25 Simulcast– Mutual Aid/Interop– Analog Tactical– ISSI– Interop with Madison

Break– System Maintenance– Talkgroup Planning– Next Steps– P25 Equipment Demo

Door Prizes

Presentation3

Welcome DaneCom Attendees

Patrick D. McGowan

Presentation4

Why Interoperability?

• Variety of disparate systems that need to communicate

• Senate (MN) 1988 – Study feasibility of statewide Radio System ($500,000)

• 1994: Shooting of St. Paul Officers Ron Ryan Jr. and Tim Jones

Presentation5

Things to Consider?

• What does the contract say? • Who is Responsible?• System Capacity• Redundancy • Training• Coverage• SOP• Conflict Resolution Process

Presentation6

What does the contract say?

• What exactly are you getting?mobilesportablesbase stationstowers

• Who Pays for what?

Presentation7

Who is Responsible?

• Who is responsible for what?Upgrades (hardware/software if needed)TrainingSOP’sTalk GroupsSystem MaintenanceRadio Maintenance

Presentation8

System Capacity

• Normal Use• Contiguous Agency Roaming• Emergency

Man MadeNatural Disaster

Presentation9

Redundancy

• Tower goes down – can the system still operate• Back-up Communications Center

Presentation10

Training

• Who is Responsible• Make it Timely• Users

First RespondersDispatchersOthers (i.e. public works, schools, etc)

• Train Like you Fight!

Presentation11

Coverage

• Out building• In building• Dead Spots

Presentation12

SOP’s

• Who Develops/Recommends• Who Approves• Training• Implementation

Presentation13

Conflict Resolution Process

• Who is involved• Establish a process before you start to avoid finger

pointing.• Realize at the Start – There will be issues!

Presentation14

If you cannot communicate you cannot execute

Presentation15

15 Min Break

Joseph Parisi - County ExecutiveJohn Dejung - 911 Director

Presentation16

What is DaneCom?

John DejungDane County 911 Director


Presentation41

Program Schedule

Tom WilkersonProgram Manager

Presentation44

Schedule Overview

ACTIVITY

Witnessed Factory Test 5/28/12 – 6/1/12

Site Construction 3/12/12 – 12/20/12

System Installation 7/2/12 – 2/1/13

Commissioning and Optimization 12/31/12 – 2/18/13

Acceptance Testing (Functional & Coverage) 2/26/13 – 5/20/13

30-day Burn-In 5/21/13 – 6/20/13

Cutover 6/10/13 – 6/28/13

Final Acceptance 7/15/13

16-Mar-12

Presentation45

Questions

Presentation46

IGA’s & Governance

John DejungDane County 911 Director


Presentation53

10 Min Break


Operations

DaneCom System Administration

Rich McVicarTechnical Services Manager

Public Safety Communications


Operations

System Administration

• Previously-mentioned governance structure• Consistency with WISCOM

– Administrative practices– Operational guidance– Technical specifications and practices

• Radio System Administrator serving within PSC Technical Services– Four-person division providing direct and indirect

support to PSC programs

Operations

System Administration - RSA

• Tasks– Program objectives monitoring– Database maintenance– Budget and billing– Contract monitoring– Inventory– Purchasing– Security– Reporting

Operations

System Administration - RSA

• Operations– System policies and procedures– Regulatory compliance

• Maintenance– Monitor vendor maintenance– Coordination of third-party efforts– Assist with troubleshooting

• Outreach & Training– Communications with stakeholders– Training materials

Operations

LTE - Broadband Data

Tim RomanelliBusiness Development Manager

Presentation60

Agenda

• What is LTE?• Why do we need it?• Legislative update• Mission critical data• Applications• Next steps

16-Mar-12

Presentation65 16-Mar-1216-Mar-12

Congress and the FCC

Laws - Spending Rules - Coordination

Presentation67 16-Mar-12

Priority - Alphabetic order

16-Mar-12

AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouri

Proprietary and Confidential Information Harris LTE Overview

Mission-Critical LTE

• Modeled and designed around your needs • Reliable• Secure• Priority • Integrated communications services• Connectivity to the Nationwide Broadband Network

– Harris Secure Infrastructure (HSI) offers high availability/reliability, high throughput and low latency

Harris LTE networks deliver mission critical communications for Public Safety


Rugged Devices Work with Applications in Secure Environment

• Developed with the user in mind, these reliable, rugged devices assist in challenging, dynamic environments:

– Vehicular modem– USB dongles– Hardened Handheld Devices

• Devices complement applications to enable greater efficiencies, enhanced situational awareness

16-Mar-12


Medical Response

The Harris LTEnetwork can provide the reliable bandwidth that medical applications need in order to provide remote diagnostics and treatment.


Provide the Right Information at the Right Time

• Capability-rich user experience: – Suite of applications and public-safety grade devices work together in

a secure ecosystem to provide enhanced situational awareness– Easily integrates LMR applications with Harris LTE– BeOn - a Harris voice application for LTE - provides voice, text and

location group communications– Security, user experience and device management applications

Harris LTE meets user requirements


What Should You Do?

• What are your priorities?– Improve over

commercial– Provide where none

exists• What are your

applications?• FirstNet will ask – be

ready to answer

16-Mar-12

Presentation81

Trust Harris to Deliver Mission Critical LTE

Presentation82

Questions

Presentation83

The Harris Corporation

Short Harris Video

16-Mar-12

Presentation84

30 Min Break


Presentation85

P25 Simulcast TrunkingMutual Aid

Analog TacticalISSI

Greg FarmerSales Engineering Manager

Presentation90

P25IP Trunked Repeater Sites

• MASTR V P25 Repeater• Linear Simulcast Capable• Compact Transmit/Receive Shelf

– 4 Channels Per Shelf– 8 Channels per cabinet

• Front Mount Power Amplifiers andPower Supplies

• Advanced Remote ManagementCapabilities

• P25-Phase 2 – future option

Presentation91

Dane County P25 System

Main Control at CCB

Backup CP at Madison Community UW tower

• VHF P25 Trunking• 8 site x 10 channel • simulcast

Presentation93

Harris VIDA Network Capability

Presentation94

VIDA = Voice, Interoperability, Data, AccessThe Harris NetworkP25 Standard Air InterfacesP25 Standard Inter RF-Sub-System Interface (ISSI)P25 Standard Console InterfaceOpen Standard Internet Protocol BackhaulStandard Computer Industry Backbone

Standards Based Network = InteroperableExpandable

Maintainable

Standards Based Network = Standards Based Network = InteroperableInteroperableExpandableExpandable

MaintainableMaintainable

Presentation95

Dane VHF Mutual Aid System

Presentation106

Interoperability with the City of Madison




Presentation107

Interoperability with Madison

• Over-the-air interface: Zetron Intelligent Radio Interface Module (iRIM) & EF Johnson control stations between Harris Maestro C3 MaestroIP

consoles and Motorola 800 MHz SmartNet®• Over-the-air interface: Harris control stations

between Motorola Gold Elite® consoles and Harris P25IP

• Wired interface: IP MuiltiViewer

Presentation108


Presentation109


• IP MultiViewer– Hardware and software allowing separate console

systems to share a single monitor, keyboard, mouse…and very importantly, audio switching

Presentation110


• Future improvement paths:– City 800 MHz buildout of DaneCom– ISSI connectivity to another P25 system

Presentation111

10 Min Break


Operations

System Monitoring & Maintenance

Ross Bolton Regional Field Service Manager

Operations 16-Mar-12

Our Commitment to You

Support of the Dane County System:

1. Enhanced Warranty Service2. Enhanced Maintenance Service3. Preventative Maintenance4. Priority TAC5. Software FX6. NOC Monitoring

Service Service AssuranceAssurance


Enhanced Warranty & Maintenance

24 x 7 x 365 support.

Emergency service begin troubleshooting efforts within two (2) hours of the request.

Repair or Replace equipment that does not operate properly.

Local staffing, test equipment, and service vehicles.

Preventative Maintenance.

Demand Services - Services beyond the scope of the maintenance contract.


Preventative Maintenance

Preventative maintenance inspections and tests as recommended by the OEM and required by applicable FCC regulations.

Investigation and troubleshooting of alarms shall begin in order of severity and impact to the overall system's ability to maintain effective communications.

Inspect/test the communication equipment and make such repairs, adjustments and replacements of components as may be necessary to maintain and/or restore the system to normal operating conditions


Network Operations Center (NOC) System Monitoring

Monitor system operation and alarms

Dispatch Service Personnel as needed

Log and monitor calls for service

Provide reports on system operation and service calls


Priority TAC

Technical Assistance Center (TAC)

• Standard Technical Telephone Support available business hours M-F

• Priority Service Support available 24 x 7 x 365


Software FX

Software UpdatesSoftware releases twice per year reflect the continuing investment in system development to meet customer requirements. Each software release provides:

• Enhancements for existing features• New features built upon earlier generations of software• Software Release Notes with Installation instructions

Tech-Link on the Web• Access to User, Operator and Maintenance Manuals and Guides• Available 24 x 7 x 365

Operations

Questions

Operations

Talkgroup Planning & Next Steps




Operations

Talkgroup Planning and Next Steps

• Radio IDs already consistent with the WISCOM numbering plan

• WISCOM daily use grants are speeding the talkgroup planning process– Recent assignments for Monona and Stoughton PDs

and Cross Plains FD• Neither of the above steps are required for ISSI;

there’s just more local coordination than that standard is designed to accommodate.

Operations


• Radio Spectrum & Licensing Issues– Petition for FCC waiver filed; public comment period

expected soon• All municipal licenses within Dane County were included

– DaneCom frequency plan requires local cooperation• Mainly Letters of Concurrence (LOCs)• Some vacation of current channels

Operations


• Pagers– We anticipate the carrier frequency (158.775 MHz)

changing– We’re also prepared to change the audio tone matrix

for more efficient group-calling, if stakeholders find this useful

Operations

P25 Equipment Demonstrations


Operations

Door PrizesWho Wants to Pick?

Public Safety Chess Set2 Apple iPOD’s


Operations

Wrap Up

HAPPY ST. PATRICK’S DAY

Bathrooms • Survey Cards - please complete and drop in ...danedocs.countyofdane.com/webdocs/pdf/911/20120315_DaneCom... · • Bathrooms • Survey Cards - please complete and drop

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