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7a. If you verify via SMS text, enter the code that was sent into the field as shown here. OR 7b. If you choose the Call Me method, you will receive a phone call that prompts you to press the # key.
8. After verifying via either method, you will see the following screen. Click Service Hub.
4. Next, log in using your VMWare credentials. If you recently had the password changed for Vmware, it updates for Central Office.
5. The Central
Office screen will display as shown here. Note: Central office should not need a Password reset, however if you have issues, please send in an LSC Case.
3. Log into Epiphany with your Epiphany 2.0 credentials. This will typically be your last name then your first initial. For Epiphany 2.0 password resets please post in the Slack Channel – bbw-passwordresets.
5. Right-click on the OOBO link to open the page in a new tab. NOTE: You can also find OOBO in your favorites.
6. Enter the credentials you created for OOBO here. For OOBO Password resets, please the Forgot PW link in GGD under Customer Care Links. If you have issues with resetting send in an LSC Case.
3. Log in using the following: Username: This will be emailed to you Password: Welcome123! For ROM Password resets, please post in the Slack Channel #BBW-passwordresets.