Basics of Supply Chain Management Certification of Supply Chain Management Certification Objectives Day Allow all participants to communicate on the same concepts Validate knowledge

Basics of Supply Chain Management

Certification

Objectives

Allow all participants to communicate on the same concepts

Validate knowledge in physical, information and financial flow management

Be able to define the main concepts of the training

Be able to use the best practices in the company improvement projects

Program Day 1 : 1) Company wide concepts

• Customer expectations, order winners, order qualifier

• Manufacturing typologies

• Production management environments

• Financial fundamentals

Day 2

Who is concerned

This training concerns :

Supplier’s employees : schedulers, planners, logistics responsible, supply chain managers, project managers

Experts

Pedagogic methods

This training is based on:

Self-learning of reading material Presentations in class, experience

sharing, work on multiple-choice’ questions

Organization and duration The training is organized for multi- companies.

Duration: 3 days, + 0.5 days examination.

2) Forecasting and demand management

• Forecasting techniques

• Order entry

3) Master Planning

• Sales & Operations Planning (S&OP)

• Master production Schedule (MPS)

4) Materials requirements Planning (MRP)

5) Production Activity Control

• Capacity management

• Bottleneck management

6) Inventory fundamentals

• Inventory valuations

• Location management

• ABC control

• Cycle counting

7) Inventory management

• Order quantities

• Replenishment methods

Day 3 :

Provider MGCM

Costs - 1200€ for associate members - 1400€ for executive members

*The tariff can vary depending on the number of participants

8) Distribution management and warehousing

9) Quality Management

• Cost of Quality

• Variation

10) Purchasing

11) Just-in-Time and Lean

Association sous la loi du 1er juillet 1901 SIRET n° 502 372 956 00040

Le Galilée, Bât A, 3ème étage, Bvd Henri Ziegler, 31700 - Blagnac – France

tél. +33 (0)5 61 31 07 66 e-mail: [email protected]

Academy

•This training, concerns supply chain managers, production managers, manufacturing engineers, continuous improvement responsible.

Who is concerned

•This training will be conducted with presentations and experience sharing, based on the company’s examples.

•A concrete application in the company can be part of the training

Pedagogic methods

•The training is done at supplier’s site.

•Duration is 2 days in collective

Organization and duration

•SPACE experts

Provider

•Free for SPACE members

Costs

•“There is nothing permanent, except change”. Heraticlus• In our ever-changing industry, companies are facing an increasing

number of projects, especially industrial performance improvement projects.

• In this session, we focus on how to conduct major improvement projects Organization, planning, project teams management), thus creating a remarkable change in the company’s organization.

Context

ProgramDay 1 :

What is change? :

•Positive / negative changes

•Resistance to change

•Change management scope

Steps for change management

•From anxiety to hostility to acceptance

•Climate for change / deal with people

•Common errors

•Motivation Levers

Project organization

Introduction and key terminology

What is a project; Project, program,

The project management process: From specifications to closure

Project Chartering; Statement Of Work; Project phases; Communication plan

Risks analysis

Roles and attitudes in project management

Who are the participants?

Sponsor’s role

Project leader’s role

ProgramDay 2 :

Planning techniques

•Work Breakdown Structure (WBS)

•Tasks scheduling

•PERT / Critical path

•GANTT graph

•PDCA / DMAIC

Follow-up and reporting

•Measures

•Progress reporting

•Cost/budget reporting (S curve)

•Visual displays

•Corrective actions

Integration with business management

Tips for success

Association sous la loi du 1er juillet 1901 SIRET n° 502 372 956 00024Le Galilée - Bâtiment A, 3ème étage

Boulevard Henri Ziegler - ZAC Andromède - 31700 BLAGNACtél. +33 (0)5 61 31 07 66

e-mail [email protected]

mailto:[email protected]

Academy

•This training concerns, supply chain managers, master schedulers, planers, shop management, logisticians

Who is concerned

•A minimum knowledge in manufacturing management is recommended

Pre-requisites


•Some practical exercises will be made on a pedagogic ERP software


Pedagogic methods



•plus 1 day of practical implementation support (optional).


•SPACE experts

Provider

•Costs will be informed

Costs

• When orders are late, the usual answers are “It’s in process, but we have a capacity problem” or “we have the capacity, but we have some shortages”

• This training session will focus on short term / medium term planning, scheduling and daily control of operations.

• By following this training, you will get the expertise to schedule and daily monitor the shop floor activity, for better on time delivery.

Context ProgramDay 1 :

Production control :

•MRPII levels and modules

•Long term capacity planning

Master Production Schedule (MPS)

•Production decisions

•Rough-Cut Capacity Planning

Materials requirements Planning (MRP)

•Inputs

•Process

•Parameters

•Data accuracy

Capacity Planning

•Operations scheduling

•Load/capacity balancing

•Assembly line balancing

ProgramDay 2 :

Production Activity Control

•Authorizing production

•Shop packet

•Flow control (dispatching / expediting)

•WIP/lead times control (I/O)

•Daily management (visual displays)

MRPII and lean

•Lean characteristics

•Impacts on MRPII

Some stupid actions

•About scheduling practices

•About safety stocks

•About lead times

•About WIP




ProgramDay 3:

(optional)

Practical implementation support :

•Implement I/O control process, with a SPACE expert’s support.


Academy

•This training concerns senior management, steering committee managers, supply chain managers, IS managers

Who is concerned

•A minimum knowledge in MRP and MRPII functions is recommended

Pre-requisites

•This training will be conducted with presentations and experience sharing, with practical experience on a pedagogic software

•A concrete partial application in the company can be part of the training

Pedagogic methods





•SPACE experts

Provider


Costs

• You are not satisfied with your current system! You want to upgrade/ change your ERP system?

• You don’t want to modify your current organization for adapting it to a specific software!

• This program will help you understand what are the main functions of an ERP and what is the best path for selecting an ERP software which is compliant with your organization and the best practices of your business

ContextProgramDay 1 :

ERP systems :

•History of manufacturing software systems

•ERP usual architecture

•Return on investment

ERP components

•Finance

•Human Resources

•Sales & Distribution

•Manufacturing/Logistics

Manufacturing module

•Materials management

•Production Planning & Control

•Quality management

•Plant maintenance

•Project management system

ProgramDay 2 :

Implementation project

Define the objectives

•Company strategy/opportunity

•Project organization

Create use cases

•Management architecture

•Design major processes

•Users profiles, roles

•Scenarios modeling

Systems description

•Describe sub-systems

•Define major sub-systems characteristics

Technologies overview

•Current technologies

•New technologies




ProgramDay 3:

(optional)

Practical application support :

•Realize a concrete use cases analysis, with a SPACE expert’s support.


Academy

•This training concerns senior management, quality managers, supply chain managers, logisticians

Who is concerned

•A minimum knowledge in manufacturing and logistics is recommended

Pre-requisites

•This training will be conducted with presentations and experience sharing, based on a pedagogic case study, analyzed by groups.


Pedagogic methods





•SPACE experts

Provider


•For 1 day of practical implementation support (optional), costs will be informed

Costs

• 8D? DMAIC? QRQC? PDCA? All these constraints imposed by customers! Which one to use?

• Problem solving is a necessary activity in order to reduce cost of recurring problems.

• This training will help you to get the best results from these techniques, when and how to use them.


Case study :

•Case presentation

•Solutions

PHASE 1 : define the problem

•IAQG/SCMH recommendations

•Quality/delivery problems

•Define the problem

•Get data

PHASE 2 : analyze the problem

•7 quality tools

•Identify causes

•Verify root causes

PHASE 3 : determine solutions

•Search solutions

•Evaluate

•Decide

•Validate

ProgramDay 2 :

Case study

•Define the problem

•Analyze the problem

•Determine solutions

PHASE 4 : Implement solutions

•Communicate

•implement

PHASE 5 : control

•Validate

•Standardize

Problem solving methods

•8D, PDCA, QRQC, DMAIC

•Use cases, similarities, differences




ProgramDay 3 :

(Optional)


•Apply one method on a practical problem, with a SPACE expert’s support.


Academy

•This training concerns senior management, quality managers, supply chain managers, continuous improvement responsible, manufacturing engineers

Who is concerned

•A minimum knowledge in manufacturing and basics of quality management is recommended

Pre-requisites

•This training will be conducted with presentations and experience sharing, with many practical exercises, based on a pedagogic case study (catapult))


Pedagogic methods





•SPACE experts

Provider


Costs

•Process control is the most advanced form of quality control. It replaces products inspection (non-conformities detection) by process control (non-conformities avoidance)

• It is strongly recommended by IAQG, in order to increase quality products delivery, and reduce production costs.

• This training will cover the different modern techniques to control the process : Poka-Yoke, process capability, SPC, 6 sigma, DMAIC


Case study

•Catapult exercise discovery

Process control

•From parts inspection to process control

•Process variability (natural/special)

•Variation management

•SPC characteristics

Key characteristics

•Critical items control

•Key parts characteristics

•Key process characteristics

Process capability

•Deviation/variability/variance

•Capability measure (Cp/Cpk)

•Normal bell shape curve

ProgramDay 2 :

Quality tools

•Basis of statistics

•7 quality tools

Process control charts

•Control charts

•Out of control conditions

•Calculating the limits

•Types of control charts (Xbar, R, P, nP, C, U charts)

Six Sigma quality

•Appropriate metrics (ppm)

•Extensive training

•Highly qualified experts (“belts”

•Top level objectives

•Structured methodology (DMAIC)




ProgramDay 3 :

(optional) Practical implementation support :

•Realize a practical process control analysis, with a SPACE expert’s support.


Academy

•This training concerns senior management, quality managers, supply chain managers, purchasers, logisticians, design and manufacturing engineers

Who is concerned

•A minimum knowledge in manufacturing and supply chain management is recommended

Pre-requisites

•This training will be conducted with presentations and experience sharing, with many practical exercises.


Pedagogic methods





•SPACE experts

Provider


Costs

•“The only alternative to risk management is crisis management” – James LAM

• Managers have to go from a problem solving situation to a problem anticipation one.

• This training will explain what is risk, what is opportunity, and give you concrete clues on how to anticipate and to mitigate them.


What is risk?

•Risks and opportunities

•Risk Analysis/ Risk Management

•IAQG/SCMH recommendations

•Risk management framework

Case study

•Identify 5 top risks/opportunities

Risks prioritization

•Likelihood and impact

•Rating

•Prioritization matrix

Risks treatment

•Accept / avoid

•Contingency plans

•Reduce likelihood

•Improve detection

•Change consequences

ProgramDay 2 :

Case study

•Prioritize risks

•Risks treatment

Opportunity management tactics

•Accept / share

•Exploit

•Enhance

Risk management techniques

•Risk table

•Risk matrix

•FMEA




ProgramDay 3 :

(optional)


•Realize a practical risk/opportunity analysis, with a SPACE expert’s support.


Academy

•This training concerns procurement and purchasing managers, supply chain managers, planers, inspection and quality managers

Who is concerned

•A minimum knowledge in purchasing and replenishment processes is recommended

Pre-requisites

•This training will be conducted with presentations and experience sharing,

•It will be based on exercises involving practical company’s examples.

Pedagogic methods





•SPACE experts

Provider


Costs

• The aerospace supply chain is in the process of increasing the scope of its responsibilities : from sub-contractors to complete part supply, from single parts suppliers to subassemblies suppliers.

• Therefore the importance of the sub-tier suppliers become more and more critical.

• This training will provide you the tools and knowledge to move from a defensive to an offensive mode


The Procurement process :

•Suppliers performance

•Impacts on manufacturing performance

•Suppliers weaknesses (brainstorming)

Suppliers Performance Management (SPM)

•Origin

•Principles

Excel interface

Steps 1 to 3

•1) Monitoring process

•2) Classification process

•3) Securisation process

ProgramDay 2 :

Practical application

•Brainstorming 1 : identify strategic criteria

•Brainstorming 2 : define securisation policies

Steps 4 to 6

• 4) Improvement process

• 5) Resources management process

• 6) Alert & escalation process

Implementation




ProgramDay 3 :

(optional) Practical implementation support :

•Realize a concrete 6P implementation, with a SPACE expert’s support.


Academy

•This training concerns production managers, supply chain managers, manufacturing engineers, shop managers,

Who is concerned

•A minimum knowledge in manufacturing management is recommended

Pre-requisites


•Some practical exercises will be made with a pedagogic case study


Pedagogic methods





•SPACE experts

Provider


Costs

•“What you can see, you can manage”.• In order to provide the best customer service possible, it is necessary

to quickly and efficiently react to any problem

• Visual Management makes abnormalities in the process visible to everyone, for prompt corrective action.

• By participating in this this training, you will learn the what’s and how’s of this widely used technique..

Context ProgramDay 1 :

Principles of Visual Management :

•The visual factory

•Safety

•Productivity

•Quality

Current situation analysis

•Visit of the manufacturing process

•Is the current process visible?

Level 1 : Visual Organization

•Visual workplace

•Visual devices

•Standards

•5S (with practical exercise)

•Visual layout

•Team territory

ProgramDay 2 :

Visual displays

•Visual measures

•What KPI’s

•Visual communication

•Information boards

Visual Control

•What information to control process

•Shift sand-up meetings

•Visual problem solving

Visual management implementation

•What needs to be made visible

•People involvement




ProgramDay 3 :

(optional)


•Realize a concrete visual workplace analysis, with a SPACE expert’s support.


Academy

•This training concerns shop managers, supply chain managers, manufacturing engineers, continuous improvement responsible

Who is concerned

•A minimum knowledge in manufacturing processes recommended

Pre-requisites


•Some practical exercises will be made with a pedagogic case study


Pedagogic methods





•SPACE experts

Provider


Costs

• More than being costly, important WIP and inventories are impediments to reactivity and represent one of the major wastes identified in lean programs.

• Reducing lot sizes is the primary contributor to WIP, inventories and cost reduction.

• This training will provide you the expertise to conduct a set-up reduction, by using the SMED method, which is the main condition to reduce the lot sizes.


Impact of lot sizes :

•WIP / Inventories

•Lead times / reactivity

•Finances, costs evaluation

Lot sizing techniques

•Impact of set-up

•Economic lot sizes

Lot sizing lean approach

•Pull systems

•Flow management

•One Piece Flow (OPF)

•Simulation OPF

Lot size reduction approaches

ProgramDay 2 :

Case study

•Simulation 1

SMED Technique (Single Minute Exchange of Die) - process

• 1) Identify operations

• 2) Extract external operations

• 3) Convert internal operation into external

• 4) Reduce remaining operations

Case study

•Other simulations

SMED project management

•Project organization

•People involvement




ProgramDay 3 :

(Optional)


•Realize a concrete SMED analysis, with a SPACE expert’s support.


Academy

•This training concerns senior management, steering committee managers, supply chain managers, master schedulers

Who is concerned

•A minimum knowledge in MRP and MRPII functions is recommended

Pre-requisites


•Some practical exercises will be made on a pedagogic ERP software


Pedagogic methods





•SPACE experts

Provider


Costs

• The main cause of delays and low OTD is a lack of anticipated capacity.

• You must stop being under the control of your customers or outside events!

• By developing a strong master planning function, you start deciding what you will produce and when, and you can anticipate your LT/MT capacity needs in consequence.

Context

ProgramDay 1 :

Manufacturing environments :

•MTO/MTS/ATO/…

•Project/Job shop/repetitive/…

•MRP limits & MRPII characteristics and objectives

Sales & Operations Planning

•S&OP objectives and characteristics

•Resources Requirement Planning

•Pre-S&OP process

•S&OP meeting

•Implementation path

•Families identifications

•Specificities (MTO/MTS situations)

•SPACE PREDICT tool

ProgramDay 2 :

Demand Management

•Forecasts

•Customer orders


•MPS objectives and characteristics

•Nervousness limitation

•Realism - Rough Cut Capacity Planning

•ATP capability (Available-To-Promise)

•Master scheduler role & function

•Items to schedule




ProgramDay 3 :

(optional)


•Prepare and realize your first pre-S&OP meeting or MPS, with a SPACE expert’s support.


Academy

•This training concerns supplier’s employees : management, planners, schedulers, logistic, line managers, purchasers.

Who is concerned

•This training will be conducted in parallel with a practical case study, used to highlight concrete theory,

•Participants’ companies and experience will be used for concrete experience sharing.

Pedagogic methods


•Duration is 2 days.


•SPACE experts

Provider


Costs

• Cost is more and more a competitive advantage in the aerospace industry.

• Lean Concepts were developed to increase the value offered to the customers, by identifying and eliminating the wastes.

• Lean is the recognized approach used to reduce the lead times, and control the work-in-process and inventories.

Context

ProgramDay 1 :

Case Study :

•The participants are operating a workstation in a simulation manufacturing shop.

•Two major simulations are conducted

First simulation

•The participants organize the shop and make some production

Analysis

•Performances are measured, and analyzed

•Improvements proposals, made by the participants

Improvements

By groups, the participants conduct an improvement project

Second simulation

•To check the effectiveness of the improvements

ProgramDay 2 :

History of Lean

•The Lean House of Toyota

Lean main concepts

•Value and waste

•The seven wastes

• Waste elimination

Value Stream Mapping

•Current state

•Future state

Lean/JIT techniques

•Pull system / kanban

•Flow manufacturing / One Piece Flow

•Lot size reduction – SMED

•5S





Academy

•This training concerns senior management, supply chain managers, improvement project responsible

Who is concerned

•A minimum knowledge in lean, quality tools and continuous improvement technics is recommended

Pre-requisites

•This training will be conducted with presentations and experience sharing, based on the IAQG SCMH and many concrete examples.

•A concrete maturity assessment of the company’s maturity, identifying the areas of potential progress, is part of the training

Pedagogic methods

•The training is done in our facilities

•Duration is 5 days, over a 3 months period.


•SPACE experts

Provider


Costs

• In order to attain the excellence (world class manufacturing level), the best practices must be in place in all functions of your company.

• With the SCMH (Supply Chain Management Handbook) the IAQG (International Aerospace Quality Group) has formalized the best practices recommendations

• This training will give you keys for a successful implementation, and deliver a certificate of recognized expertise by all SPACE members.


IAQG, SCMH processes

Maturity assessment (SPACE model) – levels of maturity

Planning function

•Demand and LT/MT capacity management (Market and sell/Plan and Manage processes)

ProgramDay 4 :

Personal projects review (quality function assessment)

Procurement

• Supplier management (buy process)

Association sous la loi du 1er juillet 1901SIRET n° 502 372 956 00024

Le Galilée - Bâtiment A, 3ème étageBoulevard Henri Ziegler –

ZAC Andromède –31700 BLAGNAC

tél. +33 (0)5 61 31 07 66e-mail [email protected]

ProgramDay 2 :

Personal projects review (planning function assessment)

Flow management

•Flow manufacturing (Make process)

•Deliver

ProgramDay 5 :

Personal projects review (global assessment and action plan proposal)

ProgramDay 3 :

Personal projects review (flow function assessment)

Quality

•Quality planning (Design and Development process)

•Quality Control (Make and Plan & Manage processes)


Academy

•This training concerns supplier’s employees : management, planners, schedulers, logistic, line managers, purchasers.

Who is concerned


•Many references and presentations will be made viaa pedagogic ERP software

Pedagogic methods




•SPACE experts

Provider


Costs

• On-time delivery and Work-In-Process control are among the main issues in the aerospace industry. According to the projected ramp-up, the stress on manufacturing systems will increase.

• MRP (Materials Requirements Planning) technique was created 50 years ago. It has demonstrated its limits to control the schedules and deliver on time.

• MRPII focuses on anticipation, and realism in the schedules.

Context

ProgramDay 1 :

Companywide concepts :

•Customer expectations, order winners, order qualifier

•Manufacturing typologies

•Production management environments

From MRP to MRPII

•MRP technique

•Limits of MRP

MRPII – Planning system

•Anticipation and realism

•Planning levels and MRPII structure

Strategic Business planning

Sales & Operations Planning (S&OP)

•S&OP Process

•Resources requirements Planning

•S&OP implementation

ProgramDay 2 :


•MPS process

•Items to schedule

•Rough Cut Capacity Planning

Materials requirements Planning (MRP)

•MRP parameters

•Capacity Requirements planning

•Inventory accuracy

Execution and Control of Operations

•Input/output Control

•Priority management





Academy

•This training concerns all supply chain employees : line managers, supervisors, planners, purchasers, …

Who is concerned

•This training will be conducted in parallel with a practical case study, used to highlight concrete theory,

•Participants’ companies and experience will be used for concrete experience sharing.

Pedagogic methods




•SPACE experts

Provider


Costs

• In the aerospace industry, quality is mandatory. The costs for delivering quality products represent an important part of the total cost : costs of inspection, reworks, scraps, replacements, manufacturing and delivery delays, …

• This program covers a global overview of what quality is, the tools and techniques used.

• With this training, the participants will be able to be an active part in any quality project.


What is Quality :

•Effects of poor quality

•History / quality gurus

•From inspection to TQM

Quality Costs

•Quality control (prevention/appraisal)

•Failures (internal/external)

Quality tools

•Check sheets

•Histograms

•Pareto charts

•Cause-effect diagrams

•Flow charts

•Scatter diagrams

•Control charts

Continuous improvement

•Deming’s wheel PDCA

•Methodology

•Problem solving techniques

ProgramDay 2 :

Basics of statistics

•Process variations (assignable/random)

•Statistical receiving inspection

•Process capability

•Statistical Process Control

•6 Sigma

Total Quality Management (TQM) principles

•Satisfying customers

•System/process

•Improvement tools

•People

Quality standards

•ISO

•EN9100





Basics of Supply Chain Management Certification of Supply Chain Management Certification Objectives Day Allow all participants to communicate on the same concepts Validate knowledge

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