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Basic Overview of ADR Workplace Dispute Resolution Section February 2, 1999
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Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

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Page 1: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Basic Overview of ADR

Workplace Dispute Resolution Section February 2, 1999

Page 2: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

AGENDA 9:00 - 9:10 Introduction and Overview of Session Martha McClellan, FDIC 9:10 - 10:30 Introduction to ADR Dorethea Taylor-Kennedy, NIH-ORS Charlotte Kaplow, FDIC 10:30 - 10:40 Break 10:40 - 11:50 Choosing And Using an ADR Method Panel Members: Dorthea Taylor-Kennedy, NIH-ORS Delores Crawford, GAO Sheila Wolcott/Linda Washington, BEP 11:50 - 12:00 Wrap-Up

Page 3: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

BASIC OVERVIEW OF ADR COURSE OUTLINE

I. Definition of ADR A. What ADR is B. What ADR is not C. Two basic kinds of ADR D. Advantages of ADR E. Primary Dispute Resolution Process -- Adjudication

Page 4: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

BASIC OVERVIEW OF ADR COURSE OUTLINE

II. ADR Models A. Three Primary ADR Processes 1. Negotiation 2. Mediation 3. Arbitration B. Eight hybrid processes C. Spectrum of ADR procedures

Page 5: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

BASIC OVERVIEW OF ADR COURSE OUTLINE (Continued)

III. Choosing an ADR Method A. Is ADR Appropriate? 1. General presumption that it is 2. Circumstances when it may not be B. If ADR is Appropriate, How Do You Choose an ADR Method? 1. Issues to consider 2. Using the spectrum approach 3. What type of ADR is appropriate? 4. Client objectives -- overcoming impediments

Page 6: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

What is ADR ?

All forms of dispute resolution other than court adjudication

“Appropriate Dispute Resolution”

Page 7: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

What ADR is NOT . . .

Appropriate for every dispute

The solution to all disputes or conflicts

Page 8: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Two kinds of ADR

Interest-based

Rights-based

Page 9: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Advantages of ADR

Reduces cost of dispute resolution

Reduces length of time for dispute resolution

Page 10: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Advantages of ADR (continued)

Reduces court congestion; may reduce court filings and dockets

Increases involvement of participants

Increases level of compliance

Page 11: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Disadvantages to Primary Dispute Resolution Process (Adjudication)

Imposed by third-party decision maker

Involuntary

Binding

Page 12: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Disadvantages to Primary Dispute Resolution Process (Adjudication)

Formalized and structured

Public (no confidentiality)

Page 13: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Three Primary Alternative Dispute Resolution Processes

Negotiation

Mediation

Arbitration

Page 14: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Negotiation Characteristics

Voluntary, private If agreement, enforceable as a contact No third-party facilitator Informal No limits on presentation of arguments Seeks mutually acceptable agreement

Page 15: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Mediation Characteristics

Voluntary If agreement, enforceable as a contract Party-selected neutral Unbounded presentation of evidence Seeks mutually acceptable agreement Private Narrow issues for trial

Page 16: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Two types of mediation

Rights-based mediation (Outcome prediction) Interests-based mediation (Facilitated negotiation)

Page 17: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Arbitration Characteristics

Voluntary If binding, only subject to limited review Party-selected third-party decisionmaker Less formal, procedurally Present proofs and arguments Sometimes principled decision Private

Page 18: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Three Types of Arbitration

1. Voluntary, Binding 2. Voluntary, Non-binding 3. Compulsory, Non-binding

Page 19: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Eight Hybrid ADR Models

Mediation-Arbitration Private Judging Neutral Expert Fact-Finding Early Neutral Evaluation Mini-trial Summary Jury Trial Ombudsman Negotiated Rule-making

Page 20: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

ADR SPECTRUM

Negotiated ADR

Facilitated ADR

Fact-Finding ADR

Advisory ADR

Imposed ADR Preventive ADR

Page 21: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

ADR Spectrum

Preventive ADR Negotiated ADR Facilitated ADR Fact-Finding ADR Advisory ADR Imposed ADR

Page 22: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Six Types of ADR PREVEVTIVE NEGOTIATED FACILITATED Partnering Principled Conciliation

ADR Clauses Positional Mediation

Negotiated Problem Solving Rule-Making Joint Problem Solving

Page 23: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Six Types of ADR (Continued)

FACT FINDING ADVISORY BINDING Neutral Neutral Binding Expert Fact Evaluation Arbitration Finding Private Judging Masters, Summary Jury Magistrates Trials Mini-Trials Non-Binding Arbitration

Page 24: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

ADR May Not Be Appropriate When There Is . . .

A need for precedent A significant issue of Government policy A need to establish uniform policy An absent third party who may be adversely

affected

Page 25: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

ADR May Not Be Appropriate When There Is . . . (continued)

A need for a full public record A need for continuing jurisdiction Another disputant who is not committed to the

good faith use of ADR Tax, judicial foreclosure, or insurance defense

issues

Page 26: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Principle of Subsidiarity

Resolve the matter at the lowest possible level of organization

Start with the most interest-based procedure possible

Page 27: Basic Overview of ADR · PDF fileI. Definition of ADR . A. What ADR is . B. What ADR is not . C. Two basic kinds of ADR . D. Advantages of ADR . E. Primary Dispute Resolution Process

Designing Your Own Hybrid

Tailor the process to the problem

Use a tiered approach

Bifurcate the issues/use different methods

Identify an enforcement method for follow-up