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Basic Motivation Concept.ppt

Jul 07, 2018

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Abdul Ghaffar
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    ORGANIZATIONAL BEHAVIOR

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     After studying chapter six and listening

    to my lecture, you should be

    able to: 1. Outline the motivation

    process.2. Describe Maslow’s need

    hierarchy.

    3. Contrast Theory X and

    Theory .!. Di""erentiate motivators

    "rom hy#iene "actors.

    $. %ist the characteristics

    that hi#h achievers pre"er

    in a &ob.

    '. (ummari)e the types o"

    #oals that increase

    per"ormance.

       L   E

       A

       R

       N    I

       N    G

     

       O    B

       J   E   C

       T   I   V

       E   S

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    Defining Motivation

    *ey +lements

    1. ,ntensity- how hard a person tries

    2. Direction- toward bene"icial #oal

    3. ersistence- how lon# a person tries

    *ey +lements

    1. ,ntensity- how hard a person tries

    2. Direction- toward bene"icial #oal

    3. ersistence- how lon# a person tries

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    Going “Beyond the Fringe in Benefit!" E!#e$ia%%y &reative Re'ard

    (ra$ti$e!

    Company 

    /pple Computer 

    ubli0 (uper Marets

    /dvanta Corporation

    estin otels

    orthin#ton ,ndustries

    4eader’s Di#est

    itney 5owes

    (teelcase

    Delta /irlines

    Reward 

    (toc purchase options

    artial ownership in the company

    Opportunity to help train new employees

    6ree meals while on the &ob

    aircuts "or 72 while at wor

    6ridays o"" durin# the month o" May

    Courses in real estate8 #ol"8 paintin#8 photo#raphy8  and cae decoratin#

    /ccess to campin# "acilities and e9uipment

    6ree airline travel "or employees and spouses

    SAS Company???

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    Theory ) and Theory * +Do,g%a! M$Gregor-

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    Need Hierar$hy Theory

    hysiolo#ical needs

    (a"ety needs

    (ocial needs

    +steem needs

    (el":actuali)ation

    needs

    %ower:order needs

    i#her:order needs

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    T'o.Fa$tor Theory +Frederi$/ Her01erg-

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    &o2#ari!on of

    3ati!fier! and

    Di!!ati!fier!

    6actors characteri)in# eventson the &ob that led to e0treme

     &ob dissatis"action

    6actors characteri)in# events

    on the &ob that led to e0treme &ob satis"action

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    Overvie' of E4#e$tan$y Theory

    +""ort

    +0pectancy ,nstrumentality;alence o" 

    reward

    er"ormance 4eward

    MOTIVATION 4ole perceptionsand opportunities

    /bilitiesand traits

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    E5,ity Theory" A 3,22ary and E4a2#%e

    ,=+>?,T/5%+ 4+%/T,O=(,/ndy is

    overpaid 

    compared to 5ill

    5ill isunderpaid 

    compared to /ndy

    5ill’s outcomes@72$8AAAByear5ill’s inputs

    @!A hoursBwee

    /ndy’s outcomes@73A8AAAByear/ndy’s inputs@!A hourBwee

    /ndy "eels guilty  5ill "eels angry 

    +>?,T/5%+ 4+%/T,O=(,

    /ndy’s outcomes@73A8AAAByear/ndy’s inputs@!A hourBwee

    /ndy is equitably paid compared to 5ill

    5ill’s outcomes@73A8AAAByear5ill’s inputs

    @!A hoursBwee

    5ill is equitably paid compared to /ndy

    5ill "eelssatisfied 

    /ndy "eelssatisfied 

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    Goa%.3etting Theory +Ed'in Lo$/e-

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    oal (ettin#- (ome ,mpressive +""ects

       .  e  r  c

      e  n   t  a  #  e  o   "   M  a  0   i  m  u  m   2  e   i  #   h   t

       C  a  r  r   i  e   d  o  n   +  a  c   h

       T  r   i  p

    Before goal    After oal 

    6our:ee eriods

    $A

    'A

    EA

    FA

    GA

    1AA

    1 2 ! $ ' E F G 1A 11 12!even

    "ears #ater 

    G!

    There was a dramaticimprovement in per:"ormance a"ter a #oal

    was set

    er"ormance at the #oal levelwas sustained seven years a"ter 

    the #oal was "irst set

    oal level 

    3

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    ERG Theory +&%ayton A%derfer-

    Core =eeds

    +0istence- provision o"basic materialre9uirements.

    4elatedness- desire "orrelationships.

    rowth- desire "orpersonal development.

    Core =eeds

    +0istence- provision o"basic materialre9uirements.

    4elatedness- desire "orrelationships.

    rowth- desire "orpersonal development.

    Concepts-

    More than one need can

    be operative at the sametime.

    ," a hi#her:level needcannot be "ul"illed8 thedesire to satis"y a lower:

    level need increases.

    Concepts-

    More than one need can

    be operative at the sametime.

    ," a hi#her:level needcannot be "ul"illed8 thedesire to satis"y a lower:level need increases.

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    David M$&%e%%and6! Theory of Need!

    nAch

    nPow

    nAff 

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    Mat$hing A$hiever! and 7o1!

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    &ognitive Eva%,ation Theory

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    Reinfor$e2ent Theory

    Concepts-

    5ehavior is environmentally caused.

    5ehavior can be modi"ied @rein"orced by

    providin# @controllin# conse9uences.

    4ein"orced behavior tends to be repeated.

    Concepts-

    5ehavior is environmentally caused.

    5ehavior can be modi"ied @rein"orced by

    providin# @controllin# conse9uences.4ein"orced behavior tends to be repeated.

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    F%o' and Intrin!i$ Motivation Theory

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    8en Tho2a!6! Mode% of Intrin!i$ Motivation

    +mployees are intrinsically motivated whenrewards an employee #ets "rom wor result "rom-

    –   Choice– the ability to freely self-select andperform task activities.

    –   Competence– the sense of accomplishmentfrom skillfully performing chosen tasks oractivities.

    –  Meaningfulness– pursuing a task that mattersin the larger scheme of things.

    –   !og!ess– the feeling of signicantadvancement in achieving the task’s purpose.

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    E5,ity Theory

    4e"erentComparisons-

    (el":inside

    (el":outsideOther:inside

    Other:outside

    4e"erentComparisons-

    (el":inside

    (el":outside

    Other:inside

    Other:outside

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    E5,ity Theory +$ont6d-

    + X , 5 , T   "#$

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    E5,ity Theory +$ont6d-

    Choices "or dealin# with ine9uity-

    1. Chan#e inputs @slac o""

    2. Chan#e outcomes @increase output

    3. DistortBchan#e perceptions o" sel" 

    !. DistortBchan#e perceptions o" others

    $. Choose a di""erent re"erent person'. %eave the "ield @9uit the &ob

    Choices "or dealin# with ine9uity-

    1. Chan#e inputs @slac o""

    2. Chan#e outcomes @increase output3. DistortBchan#e perceptions o" sel" 

    !. DistortBchan#e perceptions o" others

    $. Choose a di""erent re"erent person'. %eave the "ield @9uit the &ob

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    E5,ity Theory +$ont6d-

    ropositions relatin# to ine9uitable pay-

    1. Overrewarded employees produce morethan e9uitably rewarded employees.

    2. Overrewarded employees produce less8 butdo hi#her 9uality piece wor.

    3. ?nderrewarded hourly employees producelower 9uality wor.

    !. ?nderrewarded employees produce lar#er9uantities o" lower:9uality piece wor thane9uitably rewarded employees

    ropositions relatin# to ine9uitable pay-

    1. Overrewarded employees produce morethan e9uitably rewarded employees.

    2. Overrewarded employees produce less8 butdo hi#her 9uality piece wor.

    3. ?nderrewarded hourly employees producelower 9uality wor.

    !. ?nderrewarded employees produce lar#er9uantities o" lower:9uality piece wor thane9uitably rewarded employees

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    E5,ity Theory +$ont6d-

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    E4#e$tan$y Theory

    + X , 5 , T   "#%

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    (erfor2an$e Di2en!ion!

    + X , 5 , T   "#&

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    Integrating

    &onte2#orary

    Theorie! of

    Motivation

    + X , 5 , T