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F l ex i BT S : T h e B T S u n it p r op e rt i e s d a t a i s i n va l id o r m i ss i ng .
O r t h e o p t i c al i n te r fa c e F P GA f i le i s i n va l id o r m i ss i ng .
I N ST R UC T IO N S : 1 . D o wn l oa d t h e S W a g ai n .
2 . U l t r a Si t e , M e t r o S it e , M e t r o Si t e 5 0 , T r i p l e- m o d e :I f t h e f a ul t s t il l e x is t s a f t e r 1 0 m i nu t es , r e pl a ce t h e
a l a r m in g u n i t .
F l ex i BT S : R e pl a ce t h e F C M.
F A UL T R E AS O N : C o mm u ni c at i on f a il e d w i th a p p li c at i on < x >
D E SC R IP T IO N : C o m mu n ic a ti o n w i t h t h e a p p l i ca t io n < x > f a il e d. I t h a s n o t
r e pl i ed t o t h e m e s s a ge t h at h a s b e e n s e nt / re s en t t o i t .
I NS TR UC TI ON S : 1 . C he ck t ha t t he u ni t i s p r op er ly c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p, t he u ni t i s f au lt y. C he ck t he f au lt y u ni t.
2 . C h ec k t h e a l ar m h i s to r y.
F A UL T R E AS O N : C o mm u ni c at i on f a il u r e i n si d e W S P
D E SC R IP T IO N : A n i n te r na l c o m mu n ic a t io n f a i l u re b e tw e en t h e D S P p r oc e ss o rs .
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e- m o d e :
1 . I f o n ly o n e W S P i n t he c ab in et g en er at es t hi s a la rm , t he
W S P i s f a ul t y .
2 . I f a l l W S P s i n a s ub ra ck g en er at e t hi s a la rm , t he W AM i s
faulty.
3 . I f a l l W SP s g en er at e t hi s a la rm , t he W SC /W MC i s f au lt y.
O t he r wi s e, c h ec k f o r o t he r a l ar m s. I f t h e " U ni t a u to n om o us
r e se t a s a r e co v e ry a c ti o n" a l ar m h a s o c c u rr e d f o r t h e f a u l ty W S P,
r e pl a ce t h e f a ul t y W S P u n it .
FlexiBTS:
1 . I f o n ly o n e F S P i n t he c ab in et g en er at es t hi s a la rm , t he
F S P i s f a ul t y .
2 . I f a l l F S P s g en er at e t hi s a la rm , t he F SM i s f au lt y.
3 . R e st a rt t h e f a ul t y u n it , t h e F S P/ F SM r e se t r e co v er y .
4 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y u ni t (S ys te m
Module).
F A UL T R E AS O N : D o wn l in k d a ta b u ff e r s y nc h r on i za t i on f a il u re
D E SC R IP T IO N : T h e d o w n li n k d a t a b u f f e r h a s l o s t s y nc h ro n is a ti o n.
I NS TR UC TI ON S : 1 . I f o n ly o n e F SP i n t he c ab in et g en er at es t hi s a la rm , t he
F S P i s f a ul t y .
2 . I f a l l F S P s g en er at e t hi s a la rm , t he F SM i s f au lt y.3 . R e st a rt t h e f a ul t y u n it , t h e F S P/ F SM r e se t r e co v er y .
4 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y u ni t (S ys te m
Module).
F A UL T R E AS O N : D S C- b us f a il u re
D E SC R IP T IO N : T h e re a r e c o m mu n i ca t io n p r o b l em s b e t w ee n t h e W A M a n d W S P . T h i s
a la rm m ay o cc ur i f t he W SP i s h ot r em ov ed o r t he W SP i s
crashed.
I N ST R UC T IO N S : I f t h e f a i l ur e s t il l e x i st s a f te r t h e s i t e r e se t , r e p l a ce t h e
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F AU LT R EA SO N : F au lt b e tw ee n W AM a nd W SP S FN (W SP )
D E SC R IP T IO N : U l tr a Si t e, M e t ro S it e , M e tr o Si t e 5 0 , T r ip l e- m od e :S y n ch r on i s at i on b e tw e e n t h e W A M a n d W S P i s l o st .
F l e xi B TS : S y nc h ro n is a t io n b e t we e n t h e F C M a n d F S P i s l o st .
I N S T R UC T I O N S : U l t r a Si t e , M e t r o S it e , M e t r o Si t e 5 0 , T r i p l e- m o d e :
1 . I f o n ly o n e W S P i n t he c ab in et g en er at es t hi s a la rm , t he
W S P i s f a ul t y.
2 . I f a l l W SP s i n a s ub ra ck g en er at e t hi s a la rm , t he W AM i s
faulty.
3 . I f a l l W SP s g en er at e t hi s a la rm , t he W SC /W MC i s f au lt y.
O t h er w is e , c h ec k f o r o t h er a l ar m s. I f t h e " U ni t a u to n om o us
r e s et a s a r e c ov e ry a c ti o n" a l ar m h a s o c c u rr e d f o r t h e f a u l ty
W S P , r e p l ac e t h e f a u l t y W S P u n it .
FlexiBTS:
1 . I f o n ly o n e F S P i n t he c ab in et g en er at es t hi s a la rm , t he
F S P i s f a ul t y.
2 . I f a l l F S P s g en er at e t hi s a la rm , t he F SM i s f au lt y.
3 . R e st a rt t h e f a ul t y u n it , t h e F S P/ F SM r e se t r e co v er y .
4 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y u ni t (S ys te m
Module).
F A UL T R E AS O N : F r a me S y nc h r on i za t io n f a il u re
D E SC R IP T IO N : T h e f r a me c l oc k r e c e iv e r h a s l o s t i t s s y nc h ro n is a ti o n. T h e F S M
i nt er na l f ra m e c lo ck i s n ot s yn ch ro ni se d w it h t he F SM 1 00 H z
f r a m e c l o c k .
I NS TR UC TI ON S : 1 . I f o n ly o n e F SP i n t he c ab in et g en er at es t hi s a la rm , t he
F S P i s f a ul t y.
2 . I f a l l F S P s g en er at e t hi s a la rm , t he F SM i s f au lt y.
3 . R e st a rt t h e f a ul t y u n it , t h e F S P/ F SM r e se t r e co v er y .
4 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y u ni t (S ys te m
Module).
F A UL T R E AS O N : F S P F r am e s y nc h ro n i sa t io n f a il e d
D E SC R IP T IO N : O n e o f t h e f o l l ow i ng F r am e s y n c h ro n is a ti o n s i g n al s c o m i n g f r o m
t h e F C M i s m i ss i n g: t h e F r a m e s y nc h ro n is a ti o n b u r s t , S F N o r
SFCLK.
I N ST R UC T IO N S : 1 . R e se t t h e s i te .
2 . I f t h at d o es n ot h el p, r ep la ce t he F CM u ni t.
F AU LT R EA SO N : N o c on ne ct io n t o u ni t
D ES CR IP TI ON : T he c on n ec ti o n t o a u ni t t ha t b el on gs t o t he B TS c on fi gu ra ti on
h a s b e e n l o s t.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o S it e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . C he ck t ha t t he u ni t i s p ro pe rl y c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p , t he u ni t i s f au lt y. T he f au lt m ay a ls o b e
i n t he W PS u n it o r b ac kp la ne .
64 (148) # Nokia CorporationNokia Proprietary and Confidential
C a nc e l a l ar m s : R e m o v in g a n d i n se r t in g t h e W I C, W S M o r p r im a ry
W A M c a u s es a s i te r e se t . I f b o th W S Cs a r e r e m o ve d , i n s e rt i ngt he f ir s t r em ov ed W SC b ac k i nt o t he c ab in et c au se s a s it e
reset.
I f t he 7 65 0 B AS E S TA TI O N F AU LT Y a la rm i s i ss ue d, r es et t he
s it e. F i rs t t ry t o r es e t t h e s it e b y t he s of tw ar e. I f t ha t
d o es n o t h e l p , r e pl a ce t h e f a u l t y u n i t .
FlexiBTS:
1 . C he ck t ha t t he u ni t i s p r op er l y c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p, t he u ni t i s f au lt y. C he ck t he f au lt y u ni t.
2 . C h ec k t h e a l ar m h i s to r y.
F AU LT R EA SO N : N ot a bl e t o s yn ch r on iz e b as e ba nd b us w it h < x>
D E SC R IP T IO N : T h e b a s e ba n d b u s s y nc h ro n is a t io n t o w a r ds < x > f a i l ed .
I N ST R UC T IO N S : C h ec k t h e f a ul t y u n it .
F A UL T R E AS O N : O p ti c al i n te r fa c e F P GA s w c r c c h ec k f a i le d
D ES CR IP TI ON : T he C RC c he ck h as f ai le d i n t hr ee c on se cu ti ve o pt ic al
i n t e r fa c e F P G A S W d o w n l oa d i n g a t t e m p t s .
I N ST R UC T IO N S : R e pl a ce t h e f a u lt y m o d ul e .
F A UL T R E AS O N : O p ti c al I n te r fa c e F r am e c l oc k f a ul t y
D ES CR IP TI ON : T he C le a ne r C l o ck l oc k V C XO o f t h e P L L d oe s n o t g e t t he
a d ju s ti n g v o l ta g e. T h e O I C c a nn o t a t ta c h t h e c l oc k s i gn a l
c o mi n g f r om t h e C A SA 2 . P o ss i b le r e as o ns :
- 3 0 . 7 2M H z r e f e r en c e c l o c k r e c e i v i n g s i g n a l i n t e r r u p t ed
- C le a ne r l o ck o r p a ra l le l 1 5 3 .6 M Hz V C XO h a s b e en b r ok e n
- C le a ne r l o ck i n it i a li z at i o n h a s f a il e d f r om t h e F P GA (n o t
likely).
I N ST R UC T IO N S : 1 . B l oc k /u n bl o c k t h e F S M .
2 . R ep la ce t h e F SM .
F A UL T R E AS O N : O v en o s c il l at o r c l oc k m i ss i ng
D ES CR IP TI ON : T he o ut p ut s i gn al o f t h e O XC O i s m is si ng a nd t he F CM c an no t
d e li v er t h e 3 0 . 7 2 M H z S y s t e m C l o c k r e q u i re d b y o t he r u n it s .I N ST R UC T IO N S : 1 . B l oc k /u n bl o c k t h e F S M .
2 . R ep la ce t h e F SM .
F A UL T R E AS O N : R - bu s e r ro r
D E SC R IP T IO N : U l t ra S it e , M e t r oS i te , M e tr o Si t e 5 0 , T r ip l e- m od e : T h e b u s
b et we en t he W SP a n d W T R d oe s n ot w or k. T he R b us e rr or s a re
p ro ba bl y c au s ed b y a f a ul ty W SM o r W TR .
F le xi BT S: E rr or i n t he F SP o r i n t he c on ne ct io n b et we en t he
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I N S T R UC T I O N S : U l t r a Si t e , M e t r o S it e , M e t r o Si t e 5 0 , T r i p l e- m o d e :
1 . I f t h e W S M /W MC a ls o g en er at es a n a la rm f ro m a W TR u ni t,
c he ck t h e W T R a nd W SM c ab le .2 . I f t h er e a re n o a ct iv e W SM /W MC a la rm s, t he r ea so n f or t he
a la rm i s a f a ul ty W SM /W MC o r W SP .
3 . R un a W CD M A B T S l oo p t es t t o l oc at e t he f au lt y u ni t.
4 . I f t h e W SP i s f au lt y, b lo ck /u nb lo ck i t.
5 . R e pl a ce t h e f a ul t y u n i t .
FlexiBTS:
1 . C h ec k t h e c a b l i ng b e t we e n t h e S y st e m M o d u le a n d R F M o du l e.
2 . C h ec k t h e a c ti v e R F M o du l e a l a r m s a n d a c t a c c o r di n gl y .
3 . R e pl a ce t h e f a ul t y u n it (S y st e m M o du l e) .
F AU LT R EA SO N : S FN S ig n al e r ro rD E SC R IP T IO N : T h e s y s te m f r a m e n u m be r r e c e iv i ng f a ul t , a n i l le g al S F N v a l u e
i n u p li n k.
I NS TR UC TI ON S : 1 . I f o n ly o n e F SP i n t he c ab in et g en er at es t hi s a la rm , t he
F S P i s f a ul t y.
2 . I f a l l F S P s g en er at e t hi s a la rm , t he F SM i s f au lt y.
3 . R e st a rt t h e f a ul t y u n it , t h e F S P/ F SM r e se t r e co v er y .
4 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y u ni t (S ys te m
Module).
F A UL T R E AS O N : S W d o es n o t s u p p o rt c o mm i ss i on i ng f i le
D E SC R IP T IO N : T h e s o f tw a re d o es n o t s u p po r t t h e n e w c o mm i ss i on i ng f i le
l oa de d t o t he B TS .
I N ST R UC T IO N S : C h e ck a n d c o rr e ct t h e c o nt e nt s o f t h e c o mm i ss i on i ng f i le . L o ad
t h e c o rr e c t c o m m i ss i on i n g f i l e t o t h e B T S.
O R
U p d at e t h e B T S s o ft w ar e .
F A UL T R E AS O N : S y n ch r on i z at i on f a il u r e
D ES CR IP TI ON : T he f ra m e b u r st p ha se h as m ov ed c om pa re d t o t he i nt er na l
c o u nt e r. T h e F S M h a s a l r ea d y f o un d t h e f r am e s y nc h ro n is a ti o n
b ut t he F SM f ra me c lo ck d oe s n ot m at ch t o t he F SM i nt er na l
f r a m e c l o c k .
I NS TR UC TI ON S : 1 . I f o n ly o n e F SP i n t he c ab in et g en er at es t hi s a la rm , t heF S P i s f a ul t y.
2 . I f a l l F S P s g en er at e t hi s a la rm , t he F SM i s f au lt y.
3 . R e st a rt t h e f a ul t y u n it , t h e F S P/ F SM r e se t r e co v er y .
4 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y u ni t (S ys te m
Module).
F A UL T R E AS O N : S y n ch r on i z at i on f a il u r e i n O p ti c al I n te r fa c e < o pt l i nk / RP 3
link>
D E SC R IP T IO N : T h e R P 3 c h an n e l h a s a c h i e ve d t h e f r am e s y n c h ro n is a ti o n s t a t e
66 (148) # Nokia CorporationNokia Proprietary and Confidential
I N ST R UC T IO N S : S w ap t h e a l a r m in g a n d w o r k i ng l i nk s . T h e n c h ec k w h er e t h e
a l ar m i s n o w r e p o r te d . I f t h e a l a r m in g l i nk r e ma i ns t h e s a m e ,
r e pl a ce t h e S y st e m M o du l e . I f t h e a l ar m in g l i nk c h an g es ,
r e pl a ce t h e R F M o du l e b e h i n d t h a t l i nk .
F A UL T R E AS O N : T b us r e c ei v er p a ri t y f a u lt
D E SC R IP T IO N : D a t a o r s y n c h ro n is a t io n f a i l u re i n t h e S y st e m M o d ul e , t w o
a n t e n na c a r r i er s a r e a f f e c t ed .
I NS TR UC TI ON S : 1 . I f o n ly o n e F SP i n t he c ab in et g en er at es t hi s a la rm , t he
F S P i s f a u lt y .
2 . I f a l l F S P s g en er at e t hi s a la rm , t he F SM i s f au lt y.
3 . R e st a rt t h e f a ul t y u n it , t h e F S P/ F SM r e se t r e co v er y .
4 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y u ni t (S ys te m
Module).
F A UL T R E AS O N : U n it i n i ti a li z a ti o n f a il u reD ES CR IP TI ON : A u ni t o r a n I P a d d re ss i ni ti al is at io n h as f ai le d.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . B l oc k /u n bl o ck t h e f a u l t y u n i t . I f t h at d o es n o t h e l p ,
r e pl a ce t h e f a ul t y u n it .
2 . I f t h e 7 65 0 B AS E S TA TI ON F AU LT Y a la rm i s i ss ue d, r es et t he
site.
3 . I f t h e W A M i s t he a la rm s ou rc e, c he ck t he R NC I P a d d re ss i n
t h e c o m m is s io n in g f i le a n d m o d i fy t h e f i l e i f n e ed e d. I f t h at
d o es n o t h e lp , p e rf o rm a p o we r -o f f r e se t .
4 . I f S t ep 3 d oe s n ot h el p, r ep la ce t he f au lt y u ni t.
FlexiBTS:
1 . B l oc k /u n bl o ck t h e f a u l t y u n i t . I f t h at d o es n o t h e l p ,
r e pl a ce t h e f a ul t y u n it .
2 . I f t h e F C M i s t he a la rm s ou rc e, c he ck t he R NC I P a d d re ss i n
t h e c o m m is s io n in g f i le a n d m o d i fy t h e f i l e i f n e ed e d. I f t h at
d o es n o t h e lp , p e rf o rm a p o we r -o f f r e se t .
3 . I f S t ep 2 d oe s n ot h el p, r ep la ce t he f au lt y u ni t.
F AU LT R EA SO N : U ni t n ot s up p or te d b y c ur re n t B TS S W v er si on
D ES CR IP TI ON : A n u ns up po rt e d u n i t w a s f ou nd i n t he B TS . T yp ic al ly t hi s
h ap pe ns w he n a n ew u ni t v er s io n i s i ns ta ll ed a nd t he re i s a n
o ld er B T S S W i n u s e t ha t d oe s n ot s up po rt t he n ew u ni t
version.I NS TR UC TI ON S : R ep la ce t he u ni t o r u pg ra de t he B TS S W.
F A UL T R E AS O N : U n it S W d o wn l oa d f a i le d
D ES CR IP TI ON : T he s of t wa re u pd at e t o t he u ni t o r s ub un it h as f ai le d.
I N ST R UC T IO N S : 1 . R e se t t h e B T S.
2 . I f S t ep 1 d oe s n ot h el p, r ep la ce t he f au lt y m od ul e.
F A UL T R E AS O N : U n kn o wn H W r e so u rc e
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i n pu t (e x te r n al c l oc k s o ur c e) , t h e a l ar m s i tu a ti o n m a y b e
c au se d b y a f au lt o f t h at s ig na l. I n t ha t c as e, t he a la rm
b e ha v io u r n o t if i ca t i on s l i s te d w i t h t h e I u b s i gn a l (s e e a b ov e )
a re a ls o v al i d i n t hi s c as e.
4 . T he re i s a n e qu ip me n t f au lt i n t he B TS . T he e qu ip me nt f au lt
i s , h o w e v er , n o t t h e m o st c o m mo n r e as o n. N o rm a ll y t h e r e a s o n
c a n b e f o u nd i n t h e I u b/ r ef e r en c e s i g n a l b e h a vi o ur (s e e t h e
d e s c r ip t i o n s a b o v e ).
N o te t h a t i f t h e a l a r m 7 6 51 B A SE S T AT I O N O P E R AT I ON D E GR A DE D :
' W SC o v e n o s c i ll a to r f a ul t ' b e co m e s a c t i ve , i t m a y c a u s e t h e
a l ar m 7 6 52 B A SE S T AT I O N N O TI F IC A TI O N: ' D if f er e nc e b e tw e en B T S
m a st e r c l oc k a n d r e f er e nc e f r eq u en c y' t o c a nc e l.
I N ST R UC T IO N S : B e ca u se t h er e a r e s e ve r al p o ss i b il i ti e s f o r t h e a l ar m
a c ti v at i on , a B T S C l oc k F r e qu e nc y H i st o ry f e at u re h a s b e en
d e ve l op e d. T h e s t or e d h i s t o ry d a ta c a n b e a c ce s se d v i a t h e B T S
S it e M an ag er . T he h is to ry d a ta c a n b e u se d a s a t oo l f or
f i nd i ng o u t t h e r e as o n f o r t h e f a u l t /a l ar m s i tu a ti o n (f o rf u rt h er i n st r uc t io n s a b ou t t h e h i s to r y f e at u re , s e e t h e o n li n e
H e lp o f t h e B T S S i te M a n ag e r) . D e pe n di n g o n t h e p o s s i bl e
r e as o n, f o ll o w t h e i n st r u ct i on s b e lo w :
1 . I n c a se o f f au l t i n t he t ra ns mi ss io n n et wo rk
s y n c h ro n i s a ti o n , t h e n e t w o r k s y n c h r o n is a t i o n m u s t b e
c o rr e ct e d. T h e l o ng - te r m a c cu r ac y o f t h e I u b s i gn a l m u s t b e
0 . 01 5 p p m o r b e tt e r (c h ec k t h e c o r r ec t I u b a c c u ra c y b y
m e as u ri n g i t ) . N o a c ti o ns o n t h e B T S a r e n e c e s sa r il y n e ed e d.
2 . I f t h e b a s ic a c cu ra c y o f t he I ub s ig na l i s i n o rd er b ut
t h er e i s t o o m u ch i n st a bi l i ty , t h a t i s , t h e j i t t e r/ w an d er i s
o u ts i de t h e a c ce p t ab l e l i mi t s, t h e s y nc h ro n is a ti o n o f t h e
t r an s mi s si o n n e tw o rk m u st b e c o rr e ct e d. T h e l i mi t s f o r t h e
j i tt e r/ w an d er a r e d e fi n ed i n t h e I T U- T G . 82 3 /8 2 4/ 8 25 . N o
a ct io ns o n t h e B TS a re n ee de d.
3 . I n c a se o f B TS e qu ip me nt f au lt , t he l oc at io n m ay b e:
T r a n s po r t p a r t
- F ir st c he ck t he a la rm s o f t he A XC n od e w it h t he A XC M an ag er ,
o r F T M a n d a c t a c co r di n g ly .
- I f t h e re a r e n o a l ar m s , c h e c k t h e A X C/ F TM s y nc h ro n is a ti o n
settings.
F C M u n it
- I f b ot h t he I ub r ef er en ce s ig na l a cc ur ac y a nd t he F TM a re i no rd er b u t t he W FC M u ni t i s s ti ll a la rm in g, r un t he f as t t un in g
w i th t h e B T S S i te M a na g er .
- I f t he a la r m i s s ti ll a ct iv e a ft er t he f as t t un in g i s
f i n i s he d , r e s e t
t he s it e . I f t he p ro bl e m d oe s n ot d is ap pe ar i n a f ew m in ut es ,
r e se t t h e s i te .
- I f t ha t d oe s n ot h el p , r e p la ce t he F CM u ni t.
N ot e t ha t i f t he r ea so n i s i n t he t ra ns mi ss io n n et wo rk
s y nc h ro n is a ti o n, r e p la c in g t h e f a u lt y u n it d o es n o t c o rr e ct
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
t h e s i t u a t i o n . F u r t h e r m o re , t h e a l a r m a c t i v it y (f r e q u en t
a l a rm s /c a n ce l s) p o in t s t o i n s ta b il i ty i n t h e t r an s mi s si o n
n et wo rk , n ot t o a f au lt i n t he u ni t.
4 . A f te r t h e f a u l t s i t u a ti o n h a s b e en c l ea r ed , t h e B T S m a st e rc l o ck m a y a l so r e qu i re t u ni n g b e c a u se t h e B T S m a st e r c l o c k
a d j us t me n t i s q u i te s l ow . T h e t u n i ng m a y b e d o ne :
- m an ua l ly b y c ha n gi ng t he D AC w or d (d ur in g a s it e v is it )
- o r w it h f as t t un in g, i n w hi ch t he B TS m as te r c lo ck i s t un e d
i n a f e w m i nu t es a u to m at i ca l ly n e ar t h e I u b r e fe r en c e (n o rm a l
t u n in g t a k es c a re o f t h e f i ne t u ni n g) . N o te , h o we v er , t h at t h e
f as t t un in g s ho ul d o nl y b e u se d i n c as e t he I ub r ef er en ce
s ig na l i s k no wn a s a g oo d o ne . O th er wi se t he B TS f re qu en cy m ay
b e t u ne d i n t o a t o ta l ly i n co r re c t v a lu e , c a us i ng s e ri o us
p r o bl e ms i n t h e n e t wo r k p e rf o rm a nc e .
B a c kg r ou n d i n fo r m at i on : T h e p r in c ip l e i s t h at i n t h e m o bi l e
n e t wo r k, t h e s y n c h ro n i sa t io n g o es f r om M S C = > R N C = > B T S. B u ti n r e al i ty t h at c h a in m i gh t b e b r ok e n s o m e w he r e a n d , f o r
e xa mp le , w he n u si n g l ea se d l in es , t he B TS m ay t ak e t he
r e f e r en c e s y n c h ro n i s a t io n f r o m t h e t r a n s mi s s i o n n e t w o r k o f
a n o th e r o p e r a to r . T h i s d o es n o t h a r m t h e s y s t em i f t h e
s y n ch r on i s at i on o f t h e l e as e d l i ne s e rv i ce p r ov i de r i s a l so
a c c ur a te / s ta b il e e n ou g h. T h e B T S u s es t h e i n co m in g
s y n ch r on i s at i on s i gn a l a s a r e fe r en c e f o r t h e A i r i n te r fa c e,
t h e a c c u ra c y r e q u i re m e nt o f w h ic h i s s e t b y 3 G PP .
F A UL T R E AS O N : F a n m o d u l e f a u l ty
D E SC R IP T IO N : U l tr a si t e, T r i pl e mo d e, M e tr o s it e , M e tr o Si t e5 0 :
A ll t he f an s o r m o re t h an o ne f an i n t h e s am e f a n g ro up (W FA ,
W T R , W P A / W MP , W H X ) a r e r o ta t in g s l ow e r t h an r e qu e st e d, a r e n o t
r ot at in g a t a ll , o r t he R PM i nf o i s n ot a va il ab le f or t he
f an s. T h e r e a so n f or t hi s f au lt c an b e t oo l ow a s up pl y
v o l ta g e o r a b r ok e n f a n c o n t r ol b o ar d .
T he W FA , W FD o r W H X f an c on tr ol m od ul e a ls o c on tr ol s t he f an s
i n t he R F s ec ti on (s am e s ec to r) . A f ai lu re i n t he R F s ec ti on
f an s i s r e p or te d f ro m t h a t W F A , W F D o r W HX a nd t he L ED o f t h e
u n i t i s s t ab l e r e d a l t h o ug h i t i s w o rk i ng c o rr e ct l y.
FlexiBTS:
A ll t he f an s o r m o re t ha n o ne f an i n t he s am e f an g ro up a rer o t a t in g s l o w e r t h a n r e q u e s te d .
I N S T R UC T I O N S : U l t r a si t e , T r i p l e -m o d e , M e t r o si t e , M e t r o Si t e 5 0 :
1 . C he ck t he F an I D f ro m t he A la rm t ex t a nd l oc at e t he
p r o bl e ma t i c f a n . S e e t h e F a n m a p p i ng f i gu r es i n t h e A l a r m
D e s c r ip t i o n d o c u m en t .
2 . C he ck t he f an a nd c ab li ng .
3 . I f t h a t d o e s n ot h el p, r ep la ce t he W FA , W FD o r M FU m od ul e
o r t he f an c o nt ro l le d b y t he W FA , W FD o r M FU .
74 (148) # Nokia CorporationNokia Proprietary and Confidential
F an c on t ro l: ' FA N U NI T' r ef e rs t o a g ro up o f f an s i nc lu di ng
t he f an c on tr ol u n it . A ' fa n ' i s a s in gl e b lo we r.
FlexiBTS:
1 . C he ck t he F an I D f ro m t he A la rm t ex t a nd l oc at e t he
p r ob l em a ti c f a n. S e e t h e F a n m a p p i ng f i gu r es i n t h e A l a r m
D e s c r ip t i o n d o c u m e nt .
2 . C he ck t he f an a nd c a bl in g .
3 . R ep la ce t h e f au lt y m od ul e o r t he f an c on tr ol le d b y t he F SM .
F an c on t ro l: ' FA N U NI T' r ef e rs t o a g ro up o f f an s i nc lu di ng
t he f an c on tr ol u n it . A ' fa n ' i s a s in gl e b lo we r.
F A UL T R E AS O N : F a n m o du l e o p er a ti o n d e g ra d ed
D ES CR IP TI ON : A f an d o es n o t r o ta te o r r o t at es s lo we r t h a n a t t he r eq ue st ed
s pe ed , o r t he R PM i nf o i s n o t a v a il ab le f or t he f an .
I NS TR UC TI ON S : 1 . C he ck t he f an I D f ro m t he a la rm t ex t a nd l oc at e t hep r ob l em a ti c f a n. S e e t h e F a n m a p p i ng f i gu r es i n t h e A l a r m
D e s c r ip t i o n d o c u m e nt .
2 . C he ck t he f an a nd c a bl in g .
3 . I f t h at d o es n o t h e l p, r ep la ce t he W FA , W FD o r M FU m od ul e
o r t he f an c o nt ro l le d b y t he W FA , W FD o r M FU .
F an c on t ro l: ' FA N U NI T' r ef e rs t o a g ro up o f f an s i nc lu di ng
t he f an c on tr ol u n it . A ' fa n ' i s a s in gl e b lo we r.
F A UL T R E AS O N : F i le c o r ru p te d i n S W d o w nl o ad
D E SC R IP T IO N : T h e S W b e i ng d o wn l oa d e d i s c o rr u pt e d o r i n co r re c tl y f o r m e d.
I N ST R UC T IO N S : 1 . R e tr y t h e S W u p da t e .
2 . F et ch B TS l og f il es a nd c he ck t he d ow nl oa d s ta tu s f ro m t he
B T S S W D L r ep o r t .
F AU LT R EA SO N : N o c on ne ct io n t o u ni t
D ES CR IP TI ON : T he c on n ec ti o n t o a u ni t t ha t b el on gs t o t he B TS c on fi gu ra ti on
h a s b e e n l o st .
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . C he ck t ha t t he u ni t i s p r op er l y c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p , t he u ni t i s f au lt y. T he f au lt m ay a ls o b e
i n t he W PS u n it o r b ac k pl an e.
2 . C h ec k t h e f a u l t y u n i t.
3 . C h ec k t h e a l ar m h i s to r y.
C a nc e l a l ar m s : R e m o v in g a n d i n se r t in g t h e W I C, W S M o r p r im a ry
W A M c a u s es a s i te r e se t . I f b o th W S Cs a r e r e m o ve d , i n s e rt i ng
t he f ir s t r em ov ed W SC b ac k i nt o t he c ab in et c au se s a s it e
reset.
I f t he 7 65 0 B AS E S TA TI O N F AU LT Y a la rm i s i ss ue d, r es et t he
s it e. F i rs t t ry t o r es e t t h e s it e b y t he s of tw ar e. I f t ha t
d o es n o t h e l p , r e pl a ce t h e f a u l t y u n i t .
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
A c ri ti ca l f au lt (o r f a ul ts ) h as o cc ur re d i n a u ni t (o r u ni ts ) t ha t
b e lo n g t o t h e s e c t o r i n d i ca t ed i n t h e a l a r m .
C h ec k t h e r e a s on f o r t h e f a ul t f r o m t h e s u p p l em e nt a ry t e xt f i el d o f
t h e a l ar m .
Supplementary information fields
1 r ac k (c abi ne t) nu mb er
2 s he lf nu mb er
3 s lo t
4 t yp e of un it
5 u ni t num be r
6 s ub uni t nu mbe r
F o r m o r e i n f or m at i o n, s e e i n st r uc t io n s o n A l ar m S t ru c tu r e.
Instructions
V e ri f y t h e c o nf i gu r at i on o f a B T S b y c h ec k in g t h e c o mm i ss i on i ng , c a bl i ng
a nd c or re ct i ns t al la ti on o f t he u ni ts a t t h e B TS . M ak e s ur e t he
e n vi r on m en t d o es n o t c a us e t h e f a ul t .
B ef or e a u ni t i s r ep la c ed a t t he B TS , t he s it e s ho ul d b e r es et t or e co v er f r om a n y t e mp o r ar y f a u lt s , w h ic h m i g ht h a ve c a us e d t h e
m is be ha vi ou r o f t he u ni t. W h en a n a ct i ve a l ar m i s a ' St ar t' a la rm , a
s it e r es et i s r e qu ir ed t o c a nc el t he a la rm . I f t he s it e r es et o r u ni t
b l oc k /u n bl o ck d o es n o t h e l p , r e pl a c e t h e f a u lt y u n it (s e e s o u r c e o f t h e
a l ar m a n d i n st r uc t io n s f i el d s o f t h e c o r re s po n d in g a l a rm ) . R e fe r a l so t o
t h e i n di v id u al a l ar m i n st r uc t io n s . I f t h at d o es n o t h e lp , c o nt a ct
t h e l o c a l H e lp D e sk .
F o r m o re i n fo r ma t io n , s e e N o ki a W C DM A B T S A l ar m D e sc r ip t io n s.
(S W a n d r e l ea s e d o cu m en t )
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
F A UL T R E AS O N : A n t en n a L i ne f a il u re , < l in e >
D ES CR IP TI ON : T he F il t er h a s d et ec te d o ve rc ur re nt o n t he a nt en na l in e. T he
a n t en n a l i ne m a y b e d a ma g ed (s h or t c i rc u it ) o r s o me a n te n na
l i n e d e vi c e i s c a us i ng o v er l oa d . T h e a n te n na c o nn e ct o ri nf or ma t io n a t t he e nd o f t he a la rm t ex t s pe ci fi es t he
d e f e c ti v e a n t e n na l i n e .
I N ST R UC T IO N S : C h e ck t h e a n te n na l i ne a n d a n t e n na l i ne d e vi c es . F i x t h e p a rt s
c a u si n g o v er l oa d a n d/ o r r e pl a ce t h e f a ul t y p a rt s a n d/ o r
devices.
F A UL T R E AS O N : B a s eb a nd b u s c o nf i gu r a ti o n o f < x > w a s r e je c te d
D E SC R IP T IO N : T h e b a s eb a nd b u s r e l at e d c o n fi g ur a ti o n o f < x > w a s r e j e ct e d b y
t he H W S W, D SP o r L T X.
I N ST R UC T IO N S : R e p la c e t h e f a ul t y u n it .
F A UL T R E AS O N : B B b u s r e c e p ti o n e r r o r (M U KS U )D ES CR IP TI ON : T he m as t er f r am e i n t he r ec ei ve d B B f ra me i s n o t i n t he
c o r re c t p l ac e r e l at e d t o t h e i n te r na l ly g e ne r at e d m a st e r f r am e
p ul se . E it he r t he f ra me h as b ee n s et i nt o t he w ro ng p la ce (P I
d el ay ) o r t he d at a i ts el f i s i n t he w ro ng p la ce .
I N ST R UC T IO N S : 1 . C h ec k t h e P I d e l ay s (B P F f i l e ).
2 . C h ec k t h e c a b l e s b e t w ee n t h e S y s t em M o du l e a n d R F M o du l e.
3 . R e pl a ce t h e f a ul t y u n it (S y st e m M o du l e) .
F AU LT R EA SO N : B TS c on f ig e r ro r (N ot e no ug h H W f or L CR )
D E SC R IP T IO N : U l tr a Si t e, M e tr o S it e , M e tr o Si t e5 0 a n d T r ip l em o de :
A d ua l c ar ri e r W TR h as b ee n r ep la ce d w it h a s in gl e c ar ri er
W T R , a n d i t c a nn o t s e r v e b o t h c e ll s c o mm i ss i on e d t o t h e W T R .
FlexiBTS:
A d ua l P A R F m od ul e h a s b ee n r e p la ce d w i t h a s in gl e P A R F
m o d ul e , a n d i t c a nn o t s e r v e a l l c e ll s c o mm i ss i on e d t o t h e R F
module.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o S it e , M e t r o Si t e 5 0 a n d T r i p l em o d e :
R e p la c e t h e s i n gl e c a rr i er W T R w i t h a d u al c a rr i er W T R.
FlexiBTS:
R ep la ce t he s in gl e P A R F m od ul e w it h a d ua l P A R F m od ul e.
F AU LT R EA SO N : B TS f il e e rr o r
D E SC R IP T IO N : U l tr a Si t e, M e tr o S it e , M e t r o Si t e5 0 , T r i p l e- m od e : T h e B T S u n i tp r o pe r ti e s d a ta i s i n va l id o r m i ss i ng .
F l e xi B TS : T h e B T S u n it p r op e r ti e s d a ta i s i n va l id o r m i ss i ng .
O r t h e o p t i c al i n te r fa c e F P GA f i le i s i n va l id o r m i ss i ng .
I N ST R UC T IO N S : 1 . D o wn l oa d t h e S W a g ai n .
2 . U l t r a Si t e , M e t r o S it e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
I f t h e f a ul t s t il l e x is t s a f t e r 1 0 m i nu t es , r e pl a ce t h e
a l a r m in g u n i t .
F l ex i B TS : R e pl a c e t h e F C M.
78 (148) # Nokia CorporationNokia Proprietary and Confidential
D ES CR IP TI ON : T he u se r h a s b lo ck ed t h e c e ll w it h t h e B TS S it e M a n ag er .
I N ST R UC T IO N S : T o c a nc e l t h e a l a r m, u n b lo c k t h e c e ll .
F AU LT R EA SO N : C el l b lo ck r e je ct e d b y R NC
D ES CR IP TI ON : T he c el l h as b ee n d is ab le d d ue t o B TS i nt er na l r ea so ns , f or
e x am p le i f t h e R N C h a s r e je c t ed t h e n o r m a l c e l l b l oc k in g
d u r i n g t h e I n t e l li g e n t S h u t d ow n .
I N ST R UC T IO N S : 1 . C h ec k t h e o t he r a c t iv e a l a rm s .
2 . C h ec k t h e m a in s p o w er s u pp l y.
F A UL T R E AS O N : C e ll p o w er m o ni t or i n g
D E SC R IP T IO N : T h e W P A/ R a di o o u t p ut p o w e r h a s d r o p pe d .
T h er e i s a f a ul t i n t h e d o w n l in k t r an s mi s si o n p a t h .I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . B l oc k /u n bl o ck t h e W P A. U n i t n e ed s t o b e b l oc k ed / un b lo c ke d
t o g e t i t i n it i al i se d / co n fi g u re d a g ai n i f t h er e w a s a n
i n te r na l f a il u re o r s t ic k in g i n t h e u n i t S W .
2 . C he ck t he R F T X c ab l in g.
3 . C he ck t he W TR .
4 . R e pl a ce t h e f a ul t y u n i t .
FlexiBTS:
1 . B lo ck /u nb l oc k t he R F m od u le . U ni t n ee ds t o b e
b l o c k ed / u n b lo c k e d t o g e t i t i n i t i al i s e d / co n f i g u re d a g a i n i f
t h er e w a s s o m e i n te r na l f a il u re o r s t ic k in g i n u n it S W .
2 . C he ck t he R F m o du le .
3 . R e pl a ce t h e f a ul t y u n i t .
F A UL T R E AS O N : C o mm u ni c at i on f a il e d w i th a p p li c at i on < x >
D E SC R IP T IO N : C o mm u ni c at i on w i th t h e a p p l ic a ti o n < x > f a i l e d. I t h a s n o t
r e pl i ed t o t h e m e s s a ge t h at h a s b e e n s e nt / re s en t t o i t .
I NS TR UC TI ON S : 1 . C he ck t ha t t he u ni t i s p r op er ly c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p, t he u ni t i s f au lt y. C he ck t he f au lt y u ni t.
2 . C h ec k t h e a l ar m h i s to r y.
F A UL T R E AS O N : F a ta l a l ar mD ES CR IP TI ON : A RI O h as d et e ct ed a F at al l ev el a la rm . S om e A RI O a la rm s c an b e
c a nc e ll e d w i t h o ut r e se t , b u t m o s t A R IO a l ar m s r e q u i re a W O U
b l o c k /u n b l o ck t o c a n c e l .
I NS TR UC TI ON S : C he ck t h e W OU o r W RU s. U se t he A RI O L oc al M an ag em en t T oo l a nd
N o ki a A d va n ce d I n do o r R a di o u s er d o cu m e nt a ti o n t o d i ag n os e t h e
e r r o r c a u s e .
F A UL T R E AS O N : F i lt e r u n it o p e ra t io n f a il e d
D ES CR IP TI ON : A f il te r h a s n ot b ee n a b l e t o t un e o n a n a p p ro pr ia te s ub -b an d
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
C a nc e l a l ar m s : R e m o v in g a n d i n se r t in g t h e W I C, W S M o r p r im a ry
W A M c a u s es a s i te r e se t . I f b o th W S Cs a r e r e m o ve d , i n s e rt i ngt he f ir s t r em ov ed W SC b ac k i nt o t he c ab in et c au se s a s it e
reset.
I f t he 7 65 0 B AS E S TA TI O N F AU LT Y a la rm i s i ss ue d, r es et t he
s it e. F i rs t t ry t o r es e t t h e s it e b y t he s of tw ar e. I f t ha t
d o es n o t h e l p , r e pl a ce t h e f a u l t y u n i t .
FlexiBTS:
1 . C he ck t ha t t he u ni t i s p r op er l y c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p, t he u ni t i s f au lt y. C he ck t he f au lt y u ni t.
2 . C h ec k t h e a l ar m h i s to r y.
F AU LT R EA SO N : N ot a bl e t o s yn ch r on iz e b as e ba nd b us w it h < x>
D E SC R IP T IO N : T h e b a s e ba n d b u s s y nc h ro n is a t io n t o w a r ds < x > f a i l ed .
I N ST R UC T IO N S : C h ec k t h e f a ul t y u n it .
F A UL T R E AS O N : O p ti c al I n te r fa c e f a ul t y
D E SC R IP T IO N : T h e S m a l l F o r m F a c t or P l ug g ab l e (S F P) m a lf u nc t io n o c c u r ed o r
t h e S F P m o du l e i s n o t p h ys i ca l ly p r es e n t (n o e l ec t ri c al
c on ne ct io n e x is ts ) . T he S FP i s a p ar t o f t he f ib re c ab le
package.
I N ST R UC T IO N S : 1 . C h ec k t h at t h e S F P i s c o nn e ct e d p r o p e rl y .
2 . R e pl a ce t h e S F P m o d u l e.
F AU LT R EA SO N : P os t t es t f ai le d
D E SC R IP T IO N : A n R F M o d u le p o we r -o n - se l f- t e st f a il e d a t s t ar t -u p .
I N ST R UC T IO N S : R e pl a ce t h e f a u lt y R F M o du l e.
F A UL T R E AS O N : R - bu s e r ro r
D E SC R IP T IO N : U l t ra S it e , M e t r oS i te , M e tr o Si t e 5 0 , T r ip l e- m od e : T h e b u s
b et we en t he W SP a n d W T R d oe s n ot w or k. T he R b us e rr or s a re
p ro ba bl y c au s ed b y a f a ul ty W SM o r W TR .
F le xi BT S: E rr or i n t he F SP o r i n t he c on ne ct io n b et we en t he
F SP a nd F CM .
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e- m o d e :
1 . I f t h e W S M /W MC a ls o g en er at es a n a la rm f ro m a W TR u ni t,
c he ck t h e W T R a nd W SM c ab le .
2 . I f t h er e a re n o a ct i ve W SM /W MC a la rm s, t he r ea so n f or t he
a la rm i s a f a ul ty W SM /W MC o r W SP .
3 . R un a W CD M A B T S l oo p t es t t o l oc at e t he f au lt y u ni t.
4 . I f t h e W SP i s f au lt y , b lo ck /u nb lo ck i t.
5 . R e pl a ce t h e f a ul t y u n i t .
FlexiBTS:
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
F A UL T R E AS O N : R F M o du l e O v er h ea t
D ES CR IP TI ON : T he R F M o d ul e t e m pe ra tu re i s t o o h ig h.
I N ST R UC T IO N S : 1 . C h ec k t h e f a ns a n d t h e a m b i e nt t e mp e ra t ur e .2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : R F M o du l e P o we r o u tp u t f a ul t y
D E SC R IP T IO N : T h e P o w e r S u p p l y h a s d e t ec t ed o v er v ol t ag e , u n d e rv o lt a ge o r
o v er c u r re n t s i tu a ti o n i n a m o du l e.
I N ST R UC T IO N S : 1 . B l oc k /u n bl o ck t h e R F m o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F AU LT R EA SO N : R X o ut o f o rd er
D ES CR IP TI ON : R F M od ul e R X R F s y nt he s iz er i s n o t l oc ke d.
I N ST R UC T IO N S : 1 . B l oc k /u n bl o ck t h e R F M o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : S y nc h ro n iz a ti o n f a il u re i n O p ti c al I n te r fa c e < o pt l i nk / RP 3
link>
D E SC R IP T IO N : T h e R P 3 c h an n el h a s a c h i ev e d t h e f r am e s y n c h ro n is a ti o n s t a t e
a nd t he n l os t i t.
I N ST R UC T IO N S : S w ap t h e a l a r m in g a n d w o r k i ng l i nk s . T h e n c h ec k w h er e t h e
a l ar m i s n o w r e p o r te d . I f t h e a l a r m in g l i nk r e ma i ns t h e s a m e ,
r e pl a ce t h e S y st e m M o du l e . I f t h e a l ar m in g l i nk c h an g es ,
r e pl a ce t h e R F M o du l e b e h i n d t h a t l i nk .
F A UL T R E AS O N : T e le c om c o nf i gu r at i on f a i lu r e
D ES CR IP TI ON : A u ni t R NW c o nf ig u ra ti o n f a i lu re . A t el ec om R NW
r e c o n fi g u r a ti o n f a i l u re .
I N ST R UC T IO N S : 1 . C h ec k t h e o t he r a c t iv e a l a rm s .
2 . B l oc k /u n bl o ck t h e f a ul t y u n it .
F AU LT R EA SO N : T X o ut o f o rd er
D ES CR IP TI ON : T he R F M o d ul e T X p at h i s n ot u sa bl e.
I N ST R UC T IO N S : 1 . B l oc k /u n bl o ck t h e R F M o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : T X o u tp u t p o we r m e as u r em e nt f a ul t
D E SC R IP T IO N : U l tr a Si t e, M e tr o Si t e , M e t r oS i te 5 0, T r ip l e- m od e : T h e W T R o rW P A/ W MP / WO U o u tp u t p o we r m e as u re m e nt h a s f a il e d.
F l ex i BT S : T h e R F M o du l e o u tp u t p o we r m e as u re m en t h a s f a il e d.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . R e se t t h e a l ar m in g u n it w i th b l oc k /u n bl o ck f u nc t io n . U n it
n e ed s t o b e b l o ck e d/ u n bl o ck e d t o g e t i t i n it i al i se d /c o nf i gu r ed
a ga in i f t he r e w as a n i nt er na l f ai lu re o r s ti ck in g i n u ni t S W.
2 . C h ec k t h e u n i t s a n d t h e R F c a bl i ng b e tw e en t h e W P A / WM P /W O U
a n d W T R u n it s .
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
1 . R e se t t h e a l ar m i ng R F M o du l e w i th b l oc k /u n bl o ck f u nc t io n .M o d ul e n e e ds t o b e b l oc k ed / un b lo c ke d t o g e t i t
i n i ti a li s e d/ c on f ig u r ed a g ai n i f t h er e w a s a n i n te r na l f a il u re
o r s ti ck in g i n u ni t S W.
2 . C h ec k t h e c a b l e s b e t w ee n t h e S y s t em M o du l e a n d R F M o du l e.
3 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : U n i t b l o c ke d
D ES CR IP TI ON : A u ni t i s b lo ck ed w it h t h e B T S S it e M a n ag er .
T he p ur p os e o f t he f au lt i s t o a vo id a la rm s t ha t m ay r is e
d u r in g t h e u n it m a i nt e na n ce t a sk .
I N ST R UC T IO N S : T o c a nc e l t h e a l a r m , u n b l oc k t h e u n i t .
F A UL T R E AS O N : U n i t i n it i al i za t i on f a il u re
D ES CR IP TI ON : A u ni t o r a n I P a dd re ss i ni ti al is at io n h as f ai le d.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o S it e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . B l oc k /u n b lo c k t h e f a u lt y u n it . I f t h at d o es n o t h e l p ,
r e p la c e t h e f a ul t y u n it .
2 . I f t h e 7 65 0 B AS E S TA TI ON F AU LT Y a la rm i s i ss ue d, r es et t h e
site.
3 . I f t h e W AM i s t h e a la rm s ou rc e, c he ck t he R NC I P a d d re ss i n
t h e c o m m is s i on i ng f i le a n d m o d i fy t h e f i l e i f n e ed e d. I f t h at
d o e s n o t h e l p, p e rf o rm a p o we r -o f f r e se t .
4 . I f S t ep 3 d oe s n ot h el p, r ep la ce t he f au lt y u ni t.
FlexiBTS:
1 . B l oc k /u n b lo c k t h e f a u lt y u n it . I f t h at d o es n o t h e l p ,
r e p la c e t h e f a ul t y u n it .
2 . I f t h e F CM i s t h e a la rm s ou rc e, c he ck t he R NC I P a d d re ss i n
t h e c o m m is s i on i ng f i le a n d m o d i fy t h e f i l e i f n e ed e d. I f t h at
d o e s n o t h e l p, p e rf o rm a p o we r -o f f r e se t .
3 . I f S t ep 2 d oe s n ot h el p, r ep la ce t he f au lt y u ni t.
F AU LT R EA SO N : U ni t n ot s up p or te d b y c ur re nt B TS S W v er si on
D ES CR IP TI ON : A n u ns up po rt e d u n i t w a s f ou nd i n t he B TS . T yp ic al ly t hi s
h ap pe ns w he n a n ew u ni t v er si on i s i ns ta ll ed a nd t he re i s a no ld er B T S S W i n u s e t ha t d oe s n ot s up po rt t he n ew u ni t
version.
I NS TR UC TI ON S : R ep la ce t he u ni t o r u pg ra de t he B TS S W.
F A UL T R E AS O N : U n k no w n H W r e so u r ce
D ES CR IP TI ON : A u ni t c a n no t b e i de nt if ie d b y i ts p ro du ct c od e o r b y i t s
p h y si c al d e v ic e a d d re s s (o b je c t I D ).
I N ST R UC T IO N S : R e p la c e t h e u n it .
84 (148) # Nokia CorporationNokia Proprietary and Confidential
A m aj or f au lt (o r f au lt s) h a s o c c ur re d i n a u ni t (o r u ni ts ) t ha t
b e lo n g t o t h e s e c t o r i n d i ca t ed i n t h e a l a r m .
C h ec k t h e r e a s o n f o r t h e f a ul t f r om t h e s u pp l em e nt a ry t e xt f i el d
o f t h e a l a r m.
Supplementary information fields
1 r ac k (c abi ne t) nu mb er
2 s he lf nu mb er
3 s lo t
4 t yp e of un it
5 u ni t num be r
6 s ub uni t nu mbe r
F o r m o r e i n f or m at i o n, s e e i n st r uc t io n s o n A l ar m S t ru c tu r e.
Instructions
V e ri f y t h e c o nf i gu r at i on o f a B T S b y c h ec k in g t h e c o mm i ss i on i ng , c a bl i ng
a nd c or re ct i ns t al la ti on o f t he u ni ts a t t h e B TS . M ak e s ur e t he
e n vi r on m en t d o es n o t c a us e t h e f a ul t .
B ef or e a u ni t i s r ep la c ed a t t he B TS , t he s it e s ho ul d b e r es et t or e co v er f r om a n y t e mp o r ar y f a u lt s , w h ic h m i g ht h a ve c a us e d t h e
m is be ha vi ou r o f t he u ni t. W h en a n a ct i ve a l ar m i s a ' St ar t' a la rm , a
s it e r es et i s r e qu ir ed t o c a nc el t he a la rm . I f t he s it e r es et o r u ni t
b l oc k /u n bl o ck d o es n o t h e l p , r e pl a c e t h e f a u lt y u n it (s e e s o u r c e o f t h e
a l ar m a n d i n st r uc t io n s f i el d s o f t h e c o r re s po n d in g a l a rm ) . R e fe r a l so t o
t h e i n di v id u al a l ar m i n st r uc t io n s . I f t h at d o es n o t h e lp , c o nt a ct t h e
l o ca l H e lp D e sk .
F o r m o re i n fo r ma t io n , s e e N o ki a W C DM A B T S A l ar m D e sc r ip t io n s.
(S W a n d r e l ea s e d o cu m en t )
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
I N ST R UC T IO N S : R e pl a ce t h e f i l te r u n i t.
F A UL T R E AS O N : F l as h o p er a ti o n f a il u r eD E SC R IP T IO N : T h e f l a s h m e m or y o p e r a ti o n f a i lu r e. I f t h i s a l a r m a p p ea r s
c o nt i nu o us l y, t h e f l as h c h i p m a y b e b r ok e n.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . C he ck t he o th er a ct i ve a l ar ms . I f t he R OM d is k i s
c o rr u pt e d, c h an g e t h e a l a rm i ng u n i t.
2 . B l oc k /u n bl o ck t h e f a ul t y u n it . T h er e a r e n o r e co v er y
a ct io ns a nd d ue t o t ha t t he b lo ck /u nb lo ck c an b e t ri ed o nc e.
I f t ha t d oe s n ot h el p, r ep la ce t h e f au lt y u ni t.
FlexiBTS:
1 . C he ck t he o th er a ct i ve a l ar ms . I f t he R OM d is k i s
c o rr u pt e d, c h an g e t h e a l a rm i ng m o d ul e .2 . B l oc k /u n bl o ck t h e f a ul t y m o du l e . T h e r e a r e n o r e co v er y
a ct io ns a nd d ue t o t ha t t he b lo ck /u nb lo ck c an b e t ri ed o nc e.
I f t h at d o es n o t h e l p , r e p l ac e t h e f a ul t y m o d u le .
F A UL T R E AS O N : F r am e c l oc k d e v ia t io n f a ul t
D E SC R IP T IO N : S y n ch r on i sa t i on t o t h e c l oc k c o n t r ol u n it f r am e p u l s e h a s b e e n
a ch ie ve d e a rl ie r b ut i t d i ff er s f r om t he c ur re nt ly r ec ei ve d
f r am e p u ls e . T h e i n t er n al l y g e ne r at e d f r am e c l oc k m a y h a ve
drifted.
I N ST R UC T IO N S : 1 . C h ec k t h e c a bl e s b e tw e en t h e S y s t e m M o d u le a n d R F M o du l e.
2 . R e pl a ce t h e f a ul t y u n it (S y st e m M o du l e) .
F A UL T R E AS O N : F r am e C l oc k M i s si n g
D ES CR IP TI ON : T he S ys t em M o du le c lo ck r ef e re nc e d if fe rs f ro m t he R F M od ul e
clock.
I N ST R UC T IO N S : 1 . C h ec k t h e c a bl e s b e tw e en t h e S y s t e m M o d u le a n d R F M o du l e.
2 . B l oc k /u n bl o ck t h e R F M o du l e.
3 . I f t h at d o es n o t h e l p , b l o c k /u n bl o ck t h e s i t e .
4 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : I n co m pa t ib l e S W v e rs i on d e t ec t ed
D ES CR IP TI ON : A n ew u n it w i th a n i nc om pa ti bl e S W h as p ro ba bl y b ee n i ns er te d
i n t he B TS .
I NS TR UC TI ON S : U pd at e t he c o mp at i bl e S W t o t he B TS (c he ck t he S W v er si on s t os e e t h e a c ti v e S W v e rs i on , a n d u p d a te t h e a c t i ve S W v e rs i on ) ,
u n le s s i t i s a u to m at i ca l l y u p d a t ed b y t h e N e tA c t.
F A UL T R E AS O N : L o w N o is e A m pl i fi e r f a il u re
D ES CR IP TI ON : T he F il t er h a s d e t ec te d m al fu nc ti on i n t he L NA u ni t.
I N ST R UC T IO N S : R e pl a ce t h e F R m o du l e.
F A UL T R E AS O N : M a jo r a l ar m
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
1 . C he ck t ha t t he u ni t i s p r op er l y c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p, t he u ni t i s f au lt y. C he ck t he f au lt y u ni t.
2 . C h ec k t h e a l ar m h i s to r y.
F A UL T R E AS O N : N o f e ed b ac k s i g na l
D ES CR IP TI ON : F ee db ac k s ig n al t o p re d is to r ti on i s t oo w ea k o r m is si ng . T he
T X p e rf o rm a nc e i s d e gr a de d .
I N ST R UC T IO N S : 1 . B l oc k /u n bl o c k t h e R F M o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : R - bu s e r ro r
D E SC R IP T IO N : U l t ra S it e , M e t r oS i te , M e tr o Si t e 5 0 , T r ip l e- m od e : T h e b u s
b et we en t he W SP a n d W T R d oe s n ot w or k. T he R b us e rr or s a re
p ro ba bl y c au s ed b y a f a ul ty W SM o r W TR .
F le xi BT S: E rr or i n t he F SP o r i n t he c on ne ct io n b et we en t heF SP a nd F CM .
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e- m o d e :
1 . I f t h e W S M /W MC a ls o g en er at es a n a la rm f ro m a W TR u ni t,
c he ck t h e W T R a nd W SM c ab le .
2 . I f t h er e a re n o a ct i ve W SM /W MC a la rm s, t he r ea so n f or t he
a la rm i s a f a ul ty W SM /W MC o r W SP .
3 . R un a W CD M A B T S l oo p t es t t o l oc at e t he f au lt y u ni t.
4 . I f t h e W SP i s f au lt y , b lo ck /u nb lo ck i t.
5 . R e pl a ce t h e f a ul t y u n i t .
FlexiBTS:
1 . C h ec k t h e c a b l i ng b e tw e e n t h e S y st e m M o d u le a n d R F M o du l e.
2 . C h ec k t h e a c ti v e R F M o du l e a l ar m s a n d a c t a c c o r di n gl y .
3 . R e pl a ce t h e f a ul t y u n it (S y st e m M o du l e) .
F A UL T R E AS O N : R E T a n te n na c o n tr o l f a il u re
D ES CR IP TI ON : T he a nt e nn a t il ti n g i s n ot p os si bl e o r m ay n ot b e d o n e
properly.
I N ST R UC T IO N S : 1 . R e ca l ib r at e t h e R E T a n te n n a.
2 . I f t h at d o es n o t c an ce l t he a la rm o r t he a la rm c on ti nu al ly
r e ap p ea r s, r e pl a ce t h e R E T u n it .
F A UL T R E AS O N : R F B B B u s C o nf i gu r at i o n E r r o rD E SC R IP T IO N : T h e R F M o d ul e b a s e b an d b u s i s c o n f ig u re d i n c o rr e ct l y.
I N ST R UC T IO N S : 1 . B l oc k /u n bl o c k t h e R F M o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : R F B B B u s C o nn e ct i on T r a ns m is s io n E r ro r
D ES CR IP TI ON : T he re i s a n e rr or i n t h e b as eb an d o r o pt ic al b us .
I N ST R UC T IO N S : 1 . B l oc k /u n bl o c k t h e R F M o du l e.
2 . I f t h at d o es n o t h e l p, r ep la ce t he f au lt y R F M od ul e
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
F A UL T R E AS O N : R F B B B u s S y nc h ro n i sa t io n E r ro r
D ES CR IP TI ON : T he B as e ba nd b us b et we en t he S ys te m M od ul e a nd R F M od ul e i s
o u t o f s y n c h ro n i s a ti o n .
I N ST R UC T IO N S : 1 . C h ec k t h e c a bl e s b e tw e en t h e S y s t e m M o d u le a n d R F M o du l e.2 . B l oc k /u n bl o c k t h e R F M o du l e.
3 . I f t h a t d o e s n o t h e lp , b l oc k /u n bl o ck t h e s i t e .
4 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F AU LT R EA SO N : R F B B E n e rg y t oo h ig h
D ES CR IP TI ON : T X f e ed b ac k s i g na l i s t oo h ig h.
I N ST R UC T IO N S : 1 . B l oc k /u n b lo c k t h e R F M o du l e.
2 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F AU LT R EA SO N : R F M od ul e f il e n ot f ou nd
D E SC R IP T IO N : T h e R F M o du l e S W d e te c te d t h a t a n o n- c ri t ic a l c o n f ig u ra t io n
f i l e i s m i ss i ng .I N ST R UC T IO N S : 1 . B lo c k/ u n bl o ck t h e R F M o du l e .
2 . I f t h a t d o e s n o t h e l p , r e p l ac e t h e f a u l ty R F M o du l e.
F A UL T R E AS O N : R F M o du l e F i lt e r i n p u t p o we r m i ss i ng
D ES CR IP TI ON : T he R F M od ul e f il te r h a s m ea su re d t o o l ow T X p o w er .
I N ST R UC T IO N S : 1 . B l oc k /u n b lo c k t h e R F M o du l e.
2 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : R F M o du l e G a in a d ju s ti n g f a i l u re
D E SC R IP T IO N : T X o u tp u t p o w er a d j u s tm e nt f a i l e d.
I N ST R UC T IO N S : 1 . B l oc k /u n b lo c k t h e R F M o du l e.
2 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : R F M o du l e P o we r o u t pu t f a ul t y
D E SC R IP T IO N : T h e P o w e r S u p p ly h a s d e t e ct e d o v e r vo l ta g e, u n de r vo l ta g e o r
o v e r c u r r e nt s i tu a ti o n i n a m o du l e.
I N ST R UC T IO N S : 1 . B l oc k /u n b lo c k t h e R F m o du l e.
2 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F AU LT R EA SO N : R X o ut o f o rd er
D ES CR IP TI ON : R F M o d ul e R X R F s y n th es iz er i s n o t l oc ke d.
I N ST R UC T IO N S : 1 . B l oc k /u n b lo c k t h e R F M o du l e.
2 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : T e m pe r at u r e t o o l o w
D ES CR IP TI ON : T he t em p er at u re i n si de t he R F M od ul e i s t oo l ow .
I N ST R UC T IO N S : 1 . E n su r e t h at t h e a m b i e nt t e mp e ra t ur e o n t h e s i t e i s
acceptable.
2 . B l oc k /u n bl o c k t h e R F m o du l e.
3 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
92 (148) # Nokia CorporationNokia Proprietary and Confidential
F A UL T R E AS O N : T r an s mi s si o n q u al i ty d e to r ia t e d
D ES CR IP TI ON : T he T X s ig na l a dj u st me n t f a i ls .
I N ST R UC T IO N S : 1 . B l oc k /u n bl o ck t h e R F M o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F AU LT R EA SO N : T X o ut o f o rd er
D ES CR IP TI ON : T he R F M o d ul e T X p at h i s n ot u sa bl e.
I N ST R UC T IO N S : 1 . B l oc k /u n bl o ck t h e R F M o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : T X o u tp u t p o we r m e as u r em e nt f a ul t
D E SC R IP T IO N : U l tr a Si t e, M e tr o Si t e , M e t r oS i te 5 0, T r ip l e- m od e : T h e W T R o r
W P A/ W MP / WO U o u tp u t p o we r m e as u re m e nt h a s f a il e d.
F l ex i BT S : T h e R F M o du l e o u tp u t p o we r m e as u re m en t h a s f a il e d.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . R e se t t h e a l ar m in g u n it w i th b l oc k /u n bl o ck f u nc t io n . U n it
n e ed s t o b e b l o ck e d/ u n bl o ck e d t o g e t i t i n it i al i se d /c o nf i gu r ed
a ga in i f t he r e w as a n i nt er na l f ai lu re o r s ti ck in g i n u ni t S W.
2 . C h ec k t h e u n i t s a n d t h e R F c a bl i ng b e tw e en t h e W P A / WM P /W O U
a n d W T R u n it s .
3 . R e pl a ce t h e f a ul t y u n i t .
FlexiBTS:
1 . R e se t t h e a l ar m in g R F M o du l e w i th b l oc k /u n bl o ck f u nc t io n .
M o du l e n e e d s t o b e b l o ck e d/ u n bl o ck e d t o g e t i t
i n it i al i se d /c o nf i g ur e d a g ai n i f t h er e w a s a n i n te r na l f a il u re
o r s ti ck in g i n u ni t S W.
2 . C h ec k t h e c a b l e s b e t we e n t h e S y st e m M o d u le a n d R F M o du l e.
3 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : U n it b l o ck e d
D ES CR IP TI ON : A u ni t i s b lo ck ed w it h t h e B T S S it e M a n ag er .
T he p ur p os e o f t he f au l t i s t o a vo id a la rm s t ha t m ay r is e
d u ri n g t h e u n it m a in t e na n ce t a sk .
I N ST R UC T IO N S : T o c a nc e l t h e a l a r m, u n b lo c k t h e u n it .
F A UL T R E AS O N : U n it i n i ti a li z at i o n f a il u re
D ES CR IP TI ON : A u ni t o r a n I P a d d re ss i ni ti al is at io n h as f ai le d.I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . B l oc k /u n bl o ck t h e f a u l t y u n i t . I f t h at d o es n o t h e l p ,
r e pl a ce t h e f a ul t y u n it .
2 . I f t h e 7 65 0 B AS E S TA TI ON F AU LT Y a la rm i s i ss ue d, r es et t he
site.
3 . I f t h e W A M i s t he a la rm s ou rc e, c he ck t he R NC I P a d d re ss i n
t h e c o m m is s io n in g f i le a n d m o d i fy t h e f i l e i f n e ed e d. I f t h at
d o es n o t h e lp , p e rf o rm a p o we r -o f f r e se t .
4 . I f S t ep 3 d oe s n ot h el p, r ep la ce t he f au lt y u ni t.
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A m in or f au lt (o r f au lt s) h a s o c c ur re d i n a u ni t (o r u ni ts ) t ha t
b e lo n g t o t h e s e c t o r i n d i ca t ed i n t h e a l a r m .
C h ec k t h e r e a s o n f o r t h e f a ul t f r om t h e s u pp l em e nt a ry t e xt f i el d
o f t h e a l a r m.
Supplementary information fields
1 r ac k (c abi ne t) nu mb er
2 s he lf nu mb er
3 s lo t
4 t yp e of un it
5 u ni t num be r
6 s ub uni t nu mbe r
F o r m o r e i n f or m at i o n, s e e i n st r uc t io n s o n A l ar m S t ru c tu r e.
Instructions
V e ri f y t h e c o nf i gu r at i on o f a B T S b y c h ec k in g t h e c o mm i ss i on i ng , c a bl i ng
a nd c or re ct i ns t al la ti on o f t he u ni ts a t t h e B TS . M ak e s ur e t he
e n vi r on m en t d o es n o t c a us e t h e f a ul t .
B ef or e a u ni t i s r ep la c ed a t t he B TS , t he s it e s ho ul d b e r es et t or e co v er f r om a n y t e mp o r ar y f a u lt s , w h ic h m i g ht h a ve c a us e d t h e
m is be ha vi ou r o f t he u ni t. W h en a n a ct i ve a l ar m i s a ' St ar t' a la rm , a
s it e r es et i s r e qu ir ed t o c a nc el t he a la rm . I f t he s it e r es et o r u ni t
b l oc k /u n bl o ck d o es n o t h e l p , r e pl a c e t h e f a u lt y u n it (s e e s o u r c e o f t h e
a l ar m a n d i n st r uc t io n s f i el d s o f t h e c o r re s po n d in g a l a rm ) . R e fe r a l so t o
t h e i n di v id u al a l ar m i n st r uc t io n s . A n d i f t h at d o es n o t h e lp , c o nt a ct
t h e l o c a l H e lp D e sk .
F o r m o re i n fo r ma t io n , s e e N o ki a W C DM A B T S A l ar m D e sc r ip t io n s.
(S W a n d r e l ea s e d o cu m en t )
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# Nokia CorporationNokia Proprietary and Confidential
F AU LT R EA SO N : C el l p ow er p a ra me t er o ut o f r an ge
D ES CR IP TI ON : T he p ow e r v a l ue s i n t he c el l c on fi gu ra ti on d at a s en t b y t he
R NC a re o ut o f r an ge .
I NS TR UC TI ON S : S et t he c or re ct p o we r v al ue s t o t he R NC .
F A UL T R E AS O N : C o m mu n ic a t io n f a i le d w i t h a p pl i ca t io n < x >
D E SC R IP T IO N : C o mm u ni c at i o n w i t h t h e a p p l ic a ti o n < x > f a i l ed . I t h a s n o t
r e p li e d t o t h e m e s s a ge t h at h a s b e e n s e nt / re s en t t o i t .
I NS TR UC TI ON S : 1 . C he ck t ha t t he u ni t i s p ro pe rl y c on ne ct ed . I f t he u ni t l ed
d oe s n ot l ig h t u p, t he u ni t i s f au lt y. C he ck t he f au lt y u ni t.
2 . C h ec k t h e a l ar m h i st o ry .
F AU LT R EA SO N : C oo li ng f an o ut o f o rd er
D ES CR IP TI ON : T he R F M od ul e c oo li ng f an i s n ot r ot at in g a t t he s pe ci fi ed
speed.
I N ST R UC T IO N S : 1 . C h ec k t h e f a n.2 . I f t h at d o es n ot h el p, b lo ck /u nb lo ck t he R F M od ul e.
3 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y f an (F an 1 o r
Fan2).
F AU LT R EA SO N : E rr or i n f il e s er v er d ur in g S W d ow nl oa d
D ES CR IP TI ON : T he B TS i s u n a bl e t o o bt ai n a f il e f r o m t h e f il e s e r ve r (e rr or
i n F TP o pe n o r F T P g et ). T he f il e s e r ve r i s d ow n, t he f il e i s
m is si ng , o r t he p a th i s i nc or re ct . A p os si bl e e rr or i n t he D CN
a n d I u b , o r a u s er a d mi n is t ra t io n e r ro r (a n i n va l id u s er n am e
o r p as sw or d, o r t h e u s e r d oe s n ot h av e a cc es s r ig ht s f or t he
files).
I NS TR UC TI ON S : 1 . R et ry t he S W u p da te f ew t im es .
2 . C h ec k t h e F T P a c c o u nt u s er s e tt i ng s .
3 . C he ck t he f il e a nd p at h n am es .
4 . C h ec k t h e a d mi n i st r at i on l o g o n t h e f i l e s e rv e r.
F A UL T R E AS O N : R F M o du l e a m bi e nt t e mp e r at u re a b ov e m a xi m um
D E SC R IP T IO N : T h e a m b i en t t e mp e ra t ur e i s h i gh e r t h a n t h e p r ed e fi n ed m a xi m um
a l l o w ed v a l u e .
I N ST R UC T IO N S : 1 . C h ec k t h e e n vi r o nm e nt c o nd i ti o ns o f t h e s i te .
2 . I f t h at d o es n ot h el p, b lo ck /u nb lo ck t he R F M od ul e.
3 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : R F M o du l e a m bi e nt t e mp e r at u re b e lo w m i ni m umD E SC R IP T IO N : T h e a m b i en t t e mp e ra t ur e i s l o we r t h a n t h e p r e d ef i ne d m i n i m um
a l l o w ed v a l u e .
I N ST R UC T IO N S : 1 . C h ec k t h e e n vi r o nm e nt a l c o nd i ti o ns o f t h e s i te .
2 . I f t h at d o es n ot h el p, b lo ck /u nb lo ck t he R F M od ul e.
3 . I f t h at d o es n ot h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : R F M o du l e t e mp e ra t u re v a lu e m i ss i ng
D ES CR IP TI ON : T he R F M od ul e c an no t r ep or t t he t em pe ra tu re v al ue o r t he
s e n so r i s f a ul t y.
96 (148) # Nokia CorporationNokia Proprietary and Confidential
I N ST R UC T IO N S : 1 . B l oc k /u n bl o ck t h e R F M o du l e.
2 . I f t h at d o es n o t h el p, r ep la ce t he f au lt y R F M od ul e.
F A UL T R E AS O N : T e le c om c e ll e n ab l in g o r d i sa b li n g f a il e dD ES CR IP TI ON : T he c el l e n a bl in g (t he s et up o f C P I CH a nd B CH ) f a i le d, o r t h e
c e ll d i s ab l in g (t h e r e le a se o f c o mm o n c h an n el s ) f a il e d.
T he r ea s on c o ul d b e a h ar dw ar e o r a b us p ro bl em , o r a l ac k o f
D S P o r A T M r e s o u rc e s.
I N S T R UC T I O N S : U l t r a Si t e , M e t r o Si t e , M e t r o Si t e 5 0 , T r i p l e - m o d e:
1 . C h ec k t h e o t he r a c t iv e a l a rm s .
2 . C he ck t he n um be r o f W SP u ni ts .
F l ex i B T S:
1 . C h ec k t h e o t he r a c t iv e a l a rm s .
2 . C he ck t he n um be r o f F SP u ni ts .
F A UL T R E AS O N : T i me s ta m p m i s ma t ch i n s u mm i ng
D E SC R IP T IO N : T h e t i me s t am p m i s m at c h i n s u m m i ng .
C o nf i gu r at i on e r ro r (2 d i ff e r en t F S P f u nc t io n in g ) - a f te r
a c kn o wl e dg e me n t t h e f a ul t w i l l r e t ur n a g ai n .
D at a c or ru pt i on o n t he b us - i t a pp ea rs o nc e w he n t he
u n sy n ch r on i se d d a t a i s s e nt b y t h e B B .
I N ST R UC T IO N S : C h ec k t h e B B b u s c o nf i gu r at i o n.
Cancelling
D o n o t c a n c e l t h e a l ar m . T h e s y s t e m c a n c el s t h e a l a r m a u to m at i ca l ly w h en
t h e f a ul t h a s b e en c o rr e c te d .
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a l ar m n u mb e r s h o wn i n s u p pl e me n t ar y i n f or m at i on f i el d 3 .
F AU LT R EA SO N : A IS o n u ni t $ U, i nt er fa ce $ IF
D E SC R IP T IO N : A l ar m i n d i ca t io n s i gn a l i s r e ce i ve d . T h i s s i g n al i s g e n e r at e d
b y a n i n te r me d ia t e P D H d e vi c e i n t h e f o rw a r d d i r e c ti o nb e ca u se i t d e te c ts a p r o bl e m i n i t s r e c e i ve s i gn a l.
A l l o t he r t r an s mi s si o n a l ar m s r e la t e d t o t h is s i gn a l a r e
suppressed.
P r ob a bl e c a us e : T h er e i s a t r an s mi s si o n p r ob l e m s o me w he r e i n
t h e i n t e r me d ia t e n e t w o rk a n d A I S i s s e nt i n st e ad o f u s er
traffic.
I N ST R UC T IO N S : C h e ck t h e i n te r me d i at e t r an s m is s io n n e tw o rk f o r a l ar m s
i n di c at i ng t h e r o ot c a us e a n d f o ll o w t h e i n st r uc t io n s f o r
h a n d l in g t h e s e a l a r m s .
F A UL T R E AS O N : C o n fi g -a b o rt s t at e o n u n it $ U , I M A G r ou p $ I MA G
D ES CR IP TI ON : C on fi gu r at io n a bo r t s ta te . T hi s a la rm i s r ai se d w he n t he f ar
e n d t r ie s t o u s e u n ac c ep t ab l e c o nf i g ur a ti o n p a ra m et e r s.A l l o t he r t r an s mi s si o n a l ar m s r e la t e d t o t h is s i gn a l a r e
suppressed.
P r ob a bl e c a us e : T h e I M A g r ou p c o nf i g ur a ti o n i s w r on g (f o r
e x am p le , t h e I M A v e rs i on s a r e i n co m p at i bl e ).
I NS TR UC TI ON S : C he ck t h at t h e c on fi gu ra ti on s a t n ea r e nd a nd f ar e nd f it
t o ge t he r (f o r e x a mp l e, I M A v e rs i on a n d f r am e l e ng t h) .
I f n e e d e d, c h a n g e t h e c o n f i gu r a t i o n a c c o r d i n gl y .
F AU LT R EA SO N : E BE R o n u ni t $ U, i nt er f ac e $ IF
D E SC R IP T IO N : E x ce s si v e b i t e r r o r r a t e . T h e m e a s ur e d b i t e r r o r r a t e e x c ee d s
t h e c o nf i gu r ed t h re s ho l d v a lu e (B E R- 3 o r B E R- 6 ).
P r o b a bl e c a u s e s
- t he s ig na l l ev e l i s t oo l ow (o pt ic a l c on ne ct or s o r c ab le s
a r e d i rt y , e l ec t ri c al c o nn e ct o rs o r c a bl e s a r e c o rr o d ed )
- t h e s p e c if i ed m a xi m u m l e n gt h o f t h e c a b l e i s e x ce e de d
- t he c on ne ct or i s n ot p ro p er ly c on ne ct ed t o t he u ni t
- t he r ec ei ve r o r t he f ar e nd t r an sm i tt er h as f ai le d
I N ST R UC T IO N S : 1 . C l ea n t h e c a bl e s a n d c o nn e ct o rs .
2 . C h ec k t h at t h e c o n n e ct o rs a r e p r o p e rl y c o nn e ct e d t o t h e
unit.
3 . C he ck t ha t t he c ab l e c on ne ct e d t o t he i nt er fa ce i n
q u es t io n i s n o t d a ma g ed a n d i s w i th i n t h e s p ec i fi c at i on s .
4 . F ol lo w t he s ig na l i n t he n et w or k a nd c he ck w he th er a ny
o th er a la rm s c on ce rn in g t he f au l t a re o n (s uc h a s L as er E nd
o f L if e) . I f t hi s i s t he c a se , f ol lo w t he i ns tr uc ti on s f or
h a n d l in g t h o s e a l a r m s .
F AU LT R EA SO N : F ar e nd c on fi g- ab o rt s t at e o n u ni t $ U, I MA G ro up $ IM AG
D E SC R IP T IO N : F a r e n d c o n f ig u ra t i on a b or t s t a t e. T h is a l ar m i s r a is e d w h e n
t h e f a r e n d r e p o r ts u n a c c ep t a b l e c o n f i g u r a ti o n p a r a me t e r s .
A l l o t he r t r an s mi s si o n a l ar m s r e la t e d t o t h is s i gn a l a r e
suppressed.
P r ob a bl e c a us e : T h e I M A g r ou p c o nf i g ur a ti o n i s w r on g (f o r
e x am p le , t h e I M A v e rs i on s a r e i n co m p at i bl e ).
I NS TR UC TI ON S : C he ck t h at t h e c on fi gu ra ti on s a t n ea r e nd a nd f ar e nd f it
104 (148) # Nokia CorporationNokia Proprietary and Confidential
t o ge t he r (f o r e x am p le , I M A v e rs i on a n d f r am e l e n gt h ).
I f n e e d e d, c h a n g e t h e c o n f i gu r a t i on a c c o r d in g l y .
F AU LT R EA SO N : F ar e nd g ro up s ta r t- up o n u n it $ U, I MA G ro up $ IM AGD ES CR IP TI ON : F ar e nd g ro up s ta r t- up . T hi s a la rm i s r a i se d w h e n t h e f ar e nd
i nd ic at es t ha t i t i s i n s ta rt -u p p ha s e. T h e a la rm i s
t y p i c al l y a c t i v e o n l y t e m p o ra r i l y .
P ro ba bl e c au se : T he I MA g ro up a t t he f ar e nd i s n ot u p a nd
r u n n i ng y e t .
I NS TR UC TI ON S : I f t he a la rm i s o n o nl y t em po ra ri ly , n o a ct io n i s n ee de d.
I f t h e a l a r m s t ay s a c ti v e, c h ec k w h et h e r a n y o t h er a l ar m s
r el at ed t o t hi s f au lt a re o n (s uc h a s p ro b le ms o n t he
i nd iv id ua l I MA l in ks ). I f t hi s i s t he c as e , f ol lo w t he
i n s t r uc t i o n s f o r h a n d l in g t h o s e a l a r m s .
F AU LT R EA SO N : F ar e nd i ns uf fi ci e nt l i nk s o n u ni t $ U, I MA G ro up $ IM AG
D ES CR IP TI ON : F ar e nd i ns uf fi ci e nt l i nk s. T he f ar e nd I MA g ro up r ep or tst ha t t he re a re l es s I MA l in ks i n t he f ar e nd I M A g r o up t ha n
r e qu i re d b y t h e p a ra m et e r M i ni m um n u m be r o f I M A l i nk s .
P r o b a bl e c a u s e s:
- I MA l in ks w it hi n t he I MA g ro up a re o ut o f o rd er
- t he re a re n ot e no ug h I MA l in ks c on f ig ur e d f or t he I M A g ro up
- t he v al ue f or t he p ar am et er M i ni mu m n um b er o f l in ks i s s et
t o b e t oo h ig h
I NS TR UC TI ON S : 1 . C he ck t he i nd iv id ua l I MA l in ks i n t he I MA g ro up f or
p r ob l em s . I f n e ed e d, c o rr e ct t h e m.
2 . C o nf i gu r e a d d i t io n al I M A l i n k s t o t h e I M A g r o up .
3 . I f f ea si bl e, r ed uc e t he m in im um n u mb er o f I M A l in ks i n t he
I M A g r ou p .
4 . C he ck t ha t t he c on fi gu ra ti on s a t n ea r e nd a n d f a r e nd f it
t o g e t he r . I f n e e d e d, c h a n g e t h e c o n f i gu r a t i o ns a c c o rd i n g l y.
F AU LT R EA SO N : F ar -e nd r ec ei ve l i nk u n us ab l e o n u ni t $ U, i nt er fa ce $ IF
D ES CR IP TI ON : F ar -e nd r ec ei ve l i nk u n us ab l e. T he I MA l in k i s n ot y et i n a n
I M A g r ou p . T h e a l ar m i s t y p ic a ll y r a is e d o n ly t e mp o ra r i ly
d u ri n g I M A c o nf i gu r at i on a n d d i s ap p ea r s w h en t h e
c o nf i gu r at i on h a s b e en c o mp l et e d. T h e re a r e u s ua l ly o t h er
I M A- r el a te d a l ar m s a c ti v e a t t h e s a me t i me .
P r ob a bl e c a us e : I M A c o nf i gu r at i on i s i n co m pl e te a t t h e f a r
e n d i n t e r fa c e .
I NS TR UC TI ON S : E ns ur e t ha t t he f a r e n d I MA l in k i s c on fi gu re d t o b e p ar t o f
a n I M A g r o u p.
F A UL T R E AS O N : F a r- e nd t r an s mi t l i n k u n u s ab l e o n u n it $ U , i n t e r fa c e $ I F
D ES CR IP TI ON : F ar -e nd t ra ns mi t l i n k u n u sa b le . T h e I MA l in k i s n ot y et i n a n
I M A g r ou p . T h e a l ar m i s t y p ic a ll y r a is e d o n ly t e mp o ra r i ly
d u ri n g I M A c o nf i gu r at i on a n d d i s ap p ea r s w h en t h e
c o nf i gu r at i on h a s b e en c o mp l et e d. T h e re a r e u s ua l ly o t h er
I M A- r el a te d a l ar m s a c ti v e a t t h e s a me t i me .
P r o b a bl e c a u s e : I M A c o n f i gu r a t i on i s i n c o m pl e t e .
I NS TR UC TI ON S : E ns ur e t ha t t he I M A l i n k i s c on fi gu re d t o b e p ar t o f a n I MA
group.
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
F AU LT R EA SO N : G ro up t i mi ng m is ma tc h o n u ni t $ U, I MA G ro up $ IM AG
D E SC R IP T IO N : G r ou p t i m i ng m i sm a t ch . T h e f a r- e nd t r an s mi t c l o c k m o d e i s
d i ff e re n t f r om t h e n e a r- e nd t r an s m it c l oc k m o de . T h e t r af f ico f t he I MA g ro up d oe s n ot f un ct i on p r op er l y. T he I MA g ro up
m ig ht n ot b e c ap a bl e o f c ar ry in g t ra f fi c o n t he I MA g ro up
r e fe r en c ed i n t h e a l ar m t e xt .
P r ob a bl e c a us e : T o o l a rg e d i f fe r en t i al d e la y b e tw e en t h e I M A
links.
I N ST R UC T IO N S : T h e I M A g r ou p r e c on f ig u r es a u to m at i ca l ly . I f t h e a l ar m
r e ma i ns a c ti v e, d o a s f o ll o ws :
1 . C h ec k t h e d e l a y o f t h e l i n k s . S p e c ia l m e as u re m en t
e q ui p me n t m i gh t b e n e e de d f o r t h is . T a ke a p pr o pr i at e
a c ti o ns t o r e du c e t h e d e la y .
2 . I f t he I MA l in k i s u se d o ve r a l ea se d l in e, t he p ro bl em
m ig ht b e l oc at ed i n t h e l ea se d l in e n et wo r k. I n t hi s c as e,
t h e o p er a to r s h ou l d b e c o nt a c te d .
F A UL T R E AS O N : I M A l i n k o u t o f d e l ay s y nc h ro n iz a ti o n o n u n it $ U , i n t e r fa c e
$I F
D E SC R IP T IO N : L i nk o u t o f d e la y s y n c hr o ni s at i on . A L O DS d e fe c t i s r e po r te d
w h en t h e l i n k d i ff e re n ti a l d e la y b e tw e e n t h e l i n k a n d t h e
o th er l in ks i n t he g ro up i s h ig h er t h an t he t ol er ab le l in k
d i f f e re n t i a l d e l a y .
P r o b a bl e c a u s e s:
- t h e c o n f ig u ra t io n o f t h e I M A g r ou p i s i n c o m pl e te o r f a ul t y
- t he re i s d is tu r ba nc e o n t he l i ne
I N ST R UC T IO N S : D o a s f o ll o w s f o r t h e i n t e r fa c e r e f e r en c ed i n t h e a l a r m t e xt :
1 . V er if y t ha t t h e I M A c on f ig ur a ti on o f t h e n e a r e nd a nd f ar
e n d i s c o rr e ct .
2 . C h ec k t h e p h y s i ca l l i ne f o r e r r o r s.
3 . C he ck t he d el a y o f t he I MA l i nk i n q ue st io n. I f n ec es sa ry ,
s e l e c t a n o t h e r a p p r o pr i a t e l i n k .
F A UL T R E AS O N : I M A r e m o t e f a i l ur e i n di c at i on o n u n it $ U , i n t e r fa c e $ I F
D E SC R IP T IO N : R e mo t e f a i l ur e i n di c at i on . A n I M A- r el a te d r e mo t e d e f e ct h a s
b ee n d et ec te d. A L os s o f I M A l i n k (L IF ) o r L in k o ut o f d el ay
s y nc h ro n is a ti o n (L O DS ) a l ar m i s a c ti v e a t t h e f a r e n d o f t h e
I M A l i nk .
P r o b a bl e c a u s e s:
- d i st u rb a nc e o n t h e l i n e
- p h ys i ca l l i nk d e fe c t
- l os s o f I MA f ra me- l o ss o f d e la y s y nc h r on i sa t i on
I N ST R UC T IO N S : F o l lo w t h e i n st r u ct i on s f o r h a nd l in g t h e a l ar m s r a is e d a t t h e
f ar e nd o f t h e I M A l i nk .
F A UL T R E AS O N : I n s uf f ic i e nt l i nk s o n u n it $ U , I M A G r ou p $ I MA G
D E SC R IP T IO N : I n s u ff i ci e nt l i n k s .
T he re a re l es s o p er ab l e I M A l in k s i n t he I MA g ro up t ha n t he
m i ni m um n u mb e r o f I M A l i nk s r e qu i r ed . T h e I M A g r o u p
r ef er en ce d i n t he a la r m t e x t m ay n ot b e a bl e t o c ar ry a ll
106 (148) # Nokia CorporationNokia Proprietary and Confidential
F AU LT R EA SO N : L OM F o n s lo t $ U, i nt er f ac e $ IF
D E SC R IP T IO N : L o s s o f m ul t if r am e .T h e i n t e rf a ce r e fe r en c ed i n t h e a l a r m t e x t h a s l o s t t h e
m u l t i fr a m e a l i g n me n t .
P r o b a bl e c a u s e :
T he i nt er fa ce t yp e h as n ot b ee n c on fi gu re d t o m ee t t he
f ra mi ng o f t he i n te rf a ce a t t he f ar e nd . F or E 1
i n te r fa c es , t h e c o nf i gu r at i on o f t h e f a r e n d n o d e s h ou l d
b e E 1 M u lt i fr a me .
I N ST R UC T IO N S : C h e ck t h at t h e c o nf i gu r ed i n te r fa c e t y pe m a tc h es t h e
c on fi gu re d i nt er fa ce t yp e o f t he f ar e nd . I f t hi s i s t he
c a se , t h e p r ob l em i s s o m ew h er e i n t h e t r an s mi s si o n n e tw o rk .
F AU LT R EA SO N : L OS o n u ni t $ U, i nt er fa ce $ IF
D ES CR IP TI ON : A la rm t e xt : L OS o n u ni t$ U, i nt er fa ce $ IFP o ss i bl e i m pa c t o n t h e c o nn e c ti o ns o v er t h i s i n te r fa c e:
- n o c a ll s a r e p o s s ib l e a n y m o re
- l o ss o f r e mo t e m a na g em e nt a c ce s s t o o t he r n e tw o rk e l em e nt s
i n t he R AN
- l os s o f s yn ch ro ni sa t io n i f t he i nt e rf ac e i s u se d a s a
s y n c h ro n i s a ti o n s o u r c e
I N ST R UC T IO N S : 1 . C h ec k t h a t t h e c a bl e s a r e c o nn e ct e d t o t h e c o r r e ct
connectors.
2 . C he ck t ha t t he i nt e rf ac e a t t he f a r e nd i nt er fa ce i s
s w i t c he d o n .
3 . C he ck w he th er t he re a re a ct iv e a la rm s a t t he f ar e nd . I f
t h er e a r e, f o ll o w t h e i n st r uc t io n s f o r h a nd l in g t h os e a l ar m s.
4 . T o v er if y t ha t t he h ar dw ar e o f t he i nt er fa ce u ni t w or ks
c o rr e ct l y, c o nn e ct a l o op c a b le a n d c h e c k w h et h e r t h e a l ar m
disappears.
F AU LT R EA SO N : L os s o f I MA f ra me o n u ni t $ U, i nt er fa ce $ IF
D ES CR IP TI ON : L os s o f I MA f ra me . T h e l os s o f t he I MA f ra me w as d et ec te d i n
o ne l in k o f t he I MA g ro up . T he f ar e nd I MA l in k i s n ot p ar t
o f a n I M A g r o u p . A l l o t h er t r an s mi s s io n a l a rm s r e la t e d t o
t h is I M A l i nk a r e s u pp r es s e d.
P r o b a bl e c a u s e s:
- t h e c o n f ig u ra t io n o f t h e I M A g r ou p i s i n c o m pl e te o r f a ul t y
- t he re i s d is tu r ba nc e o n t he l i ne
I N ST R UC T IO N S : D o a s f o ll o w s f o r t h e i n t e r fa c e r e f e r en c ed i n t h e a l a r m t e xt :
1 . V er if y t ha t t h e I M A c on f ig ur a ti on o f t h e n e a r e nd a nd f are n d i s c o rr e ct .
2 . C h ec k t h e p h y s i ca l l i ne f o r e r r o r s.
F AU LT R EA SO N : R DI o n u ni t $ U, i nt er fa ce $ IF
D ES CR IP TI ON : R em ot e d ef ec t i nd i ca ti on . I t i s s en t b y t he i nt er me di at e o r
t h e f a r e n d e q u i p me n t, b e ca u s e i t d e te c ts a s e ri o us f a ul t
i n t h e r e ce i ve d s i gn a l .
P ro ba bl e c a u se : T h e f a r e n d h a s a L OS o r L O F a la rm o n i t s
r e c e i vi n g i n t e r fa c e .
108 (148) # Nokia CorporationNokia Proprietary and Confidential
I N ST R UC T IO N S : 1 . C h ec k t h e i n te r me d i at e t r a ns m is s io n n e tw o rk f o r a l ar m s
i n di c at i ng t h e r o ot c a us e a n d f o ll o w t h e i n st r uc t io n s f o r
h a n d l in g t h e s e a l a r m s .
2 . T o c he ck t he t ra ns mi t h ar dw ar e o f t he F TM , c on ne ct a l oo p
c a bl e a n d c h e c k t h at n o a l a rm s a p p ea r f o r t h is i n te r f ac e .
F A UL T R E AS O N : S T C c o nn e ct i o n t o s i gn a ll i n g p e e r n o t e s ta b li s he d o n
i n t e r fa c e $
D ES CR IP TI ON : T he S SC O P l i nk c on tr ol l ed b y t h i s S T C i s d o w n.
P r o b a bl e c a u s e s:
- t he p ee r (R NC ) r el ea se s t he c o nn ec t io n b y s en di ng a n E ND
PD U
- t he l in k g oe s d ow n b ec au s e t h e p ee r (R NC ) d oe s n ot r es po nd
w i t h i n t h e T I M E R _N O _ R E SP O N S E p e r i o d.
- t h e l i n k w a s n e v e r e s ta b l is h ed
- p ro bl em o n A TM l ay er
- p r ob l em o n p h ys i ca l l a ye r
- i n co m pl e te o r f a ul t y c o n f i gu r a ti o n o f A A L2 i n R N CI NS TR UC TI ON S : 1 . C he ck t ha t t he r e a re n o o th er a la rm s o n p hy si ca l o r A TM
l a y e r a c t i v e.
2 . C he ck t ha t t he R NC i s u p a nd r un ni ng .
3 . C h ec k t h e A A L 2 c o nf i gu r at i on . F o r e x am p le , m a ke s u re t h at
t he V P/ VC u se d f or a n A AL 2 s ig na ll in g l in k m at c h b et we en t h e
R N C a n d W B TS .
F A UL T R E AS O N : S y nc h ro n is a ti o n l o st
D ES CR IP TI ON : P ri ma ry a nd s ec on d ar y t im in g s ou rc e l os t. F TM i s r un ni ng o n
i n te r na l c l oc k o r i n h o ld - ov e r m o d e . N o t i mi n g s i g n al i s s e n t
t o t he W BT S.
T h e f i rs t a n d s e co n d s y nc h ro n is a ti o n s o ur c es f r om t h e
c o nf i gu r ed p r io r it y l i st a r e u n a va i la b le . O n f a il u r e, F T M
s w it c he s a u to m at i ca l ly t o t h e n e xt c l oc k s o ur c e i n t h e
p r i o r it y l i s t .
P r ob a bl e c a us e : T h e t r an s mi s si o n l i nk s s e le c te d f o r c l o ck
s o ur c e a r e f a ul t y. T h e r e a s on c a n b e a l ar m s o n t h e i n t e rf a ce s
(f o r e x am p le , L O S o r L O F) .
I N ST R UC T IO N S : U s e t h e B T S S i t e M a na g er t o c h ec k w h ic h i n te r fa c es h a ve b e en
c o n f i gu r e d a s s y n c h ro n i z a ti o n s o u r c es .
F o r t h e P D H i n t e r fa c es , d o a s f o ll o ws :
1 . C he ck t ha t t he c ab le s a r e c on ne ct e d t o t he c or re ct
connectors.
2 . C he ck w he th er t he i nt er fa ce a t t he f ar e nd i s s wi tc he d o n.
3 . C he ck w he th er t he re a re a ct iv e a la rm s a t t he f ar e n d. I ft h er e a r e, f o ll o w t h e i n st r uc t io n s o n h a nd l i ng t h os e a l ar m s.
4 . T o v er if y t ha t t he h ar dw ar e o f t he i nt e rf ac e u ni t w or ks
c o rr e ct l y, c o nn e ct a l o op c a bl e a n d c h e c k w h et h er t h e a l ar m
disappears.
F AU LT R EA SO N : T he F TM b oo te d a t $ da te d ue t o $ RC au se
D ES CR IP TI ON : T h e F T M h a s b e en r e s et .
I N ST R UC T IO N S : N / A
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
F AU LT R EA SO N : T im in g s ou rc e l os t o n u ni t $ U, i nt er fa ce $ IF
D ES CR IP TI ON : P ri ma ry o r s e c on da ry t im in g s ou rc e l os t. O ne o f t he
s y nc h ro n is a ti o n s o ur c es i n t h e c o n fi g ur e d p r io r it y l i st i s
unavailable.I f t he p ri ma ry c l oc k s ou rc e h as b ee n l os t, a s wi tc h t o t he
s e co n da r y s o ur c e h a s o c cu r r ed . I f t h e s e c on d ar y c l oc k s o ur c e
h as b ee n l os t, W B TS w i ll s w it ch t o t h e i nt er na l c lo ck i n c as e
t h e p r im a ry c l oc k s o ur c e f a il s .
P r ob a bl e c a us e : T h e t r an s mi s si o n l i n k s e l e c te d f o r t h e c l oc k
s ou rc e i s f au lt y. T he r ea so n c an b e a la rm s o n t he i nt er fa ce
(f o r e x a m p le , L O S, L O F, A I S o r E B ER ) .
I N ST R UC T IO N S : U s e N o k i a B T S S i t e M a na g er t o c h ec k w h ic h i n te r fa c es h a ve
b e e n c o n f i gu r e d a s s y n c h ro n i z a ti o n s o u r c es .
F o r t h e P D H i n t e r fa c es , d o a s f o ll o w s:
1 . C he ck t ha t t he c ab l es a r e c on ne ct e d t o t he c or re ct
connectors.
2 . C he ck w he th er t he i nt er f ac e a t t he f ar e nd i s s wi tc he d o n.
3 . C he ck w he th er t he re a re a ct iv e a la rm s a t t he f ar e nd . I ft h er e a r e, f o ll o w t h e i n st r uc t io n s o n h a n dl i ng t h os e a l ar m s.
4 . T o v er if y t ha t t he h ar dw ar e o f t he i nt er fa ce u ni t w or ks
c o rr e ct l y, c o nn e ct a l o op c a b le a n d c h e c k w h et h e r t h e a l ar m
disappears.
Cancelling
D o n o t c a nc e l t h e a l ar m . T h e s y st e m c a nc e ls t h e a l ar m a u to m at i ca l ly
w h en t h e f a u l t h a s b e e n c o rr e ct e d.
110 (148) # Nokia CorporationNokia Proprietary and Confidential
I f c o nf i gu r at i on i s o k , w a it u n ti l W B TS o p en s n e w c o nn e ct i on
a n d s y st e m c a nc e ls t h e a l ar m .
E r r o r c o d e :1 5 4 = T I ME L I MI T E X CE E DE D I N M E SS A GE W A IT I NG
W B TS s u pe r vi s io n t i me r h a s e x pi r ed . C o nn e ct i on i s c l os e d a n d
R N C i s w a it i ng n e w O & M c o nn e ct i on o p en i ng f r o m W B T S .
W a it u n ti l s y st e m c a nc e ls t h e a l ar m .
E r r o r c o d e s :
1 4 00 1 = N ET W OR K I S D OW N
1 4 01 1 = O P ER A TI O N T I M E D O U T
1 4 01 5 = H OS T I S D O W N
T h er e a r e p r ob l em s i n t r an s mi s si o n n e tw o rk t o W B TS .
C h ec k t y pe o f n e tw o rk p r ob l em w i th f o ll o wi n g i n st r uc t io n s:
C h ec k t h at A T M- p at h i s n o t l o ck e d.
M ML c om ma nd s Z LA f or i nt er fa ce a nd Z LC f or V P /V C l in k
t e r m i na t i o n p o i n t s.
L o ck e d A T M- p at h w i ll b r ea k O & M c o nn e ct i on o r p r ev e nt n e w
c o nn e ct i on o p en i ng . U n lo c k A T M- p at h t o a l lo w O & M
c o n n e ct i o n t o b e e s t a b li s h e d .
C h ec k s u cc e ss o f P I NG b e tw e en R N C a n d W B TS :
M M L c o mm a nd : Z Q RX
I f p in g d oe s n ot s uc c ee d, t he n t he p ro bl e m i s i n l ow e r
l e ve l o f t h e t r an s mi s si o n n e tw o rk . C h e ck p h ys i ca l
c o n n e ct i o n s i n n e t w o rk .
I f p i ng d o es s u cc e ed , t h en t h e p r ob l em i s i n a p pl i ca t io n
level.
I n m an y c as es t he re i s a ls o m or e i nf o i n O MU c om pu te r
l o g. I t c a n b e s t ud i e d w i t h M M L- c om m a nd
ZDDE::"ZGSC";
C he ck t he s ta te o f T CP c on ne ct io n t o W BT S.
M M L c o mm a nd : Z Q RS
A c t i v e I n t e r n e t c o n n e c t i o ns l i s t i ng s h o u l d c o n t a i n B S - O & M
c o nn e ct i on i n E S TA B LI S HE D s t at e f o r e a ch W B TS .
I f t he c on ne ct io n t o W BT S d oe s n ot e xi st , t he p ro bl em i s
i n a p pl i ca t io n l e ve l w i th c o nn e ct i on o p en i n g.
I f t h e c o n n e ct i on i s i n o t he r t h an E S TA B LI S HE D s t at e , t h ep r ob l em i s i n a p pl i ca t io n l e ve l w i th c o n ne c ti o n h a nd l in g .
I n m an y c as es t he re i s a ls o m or e i nf o i n O MU c om pu te r
l o g. I t c a n b e s t ud i e d w i t h M M L- c om m a nd
ZDDE::"ZGSC";
E r r o r c o d e :
1 4 05 1 = P OS I X E RR OR 1 00
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
T hi s e rr or c od e i s u se d i n a s it ua t io n w he re R NC h as r ec ei ve d
c o nn e ct i on e s ta b li s hm e nt f r om a W B TS b u t t h e r e i s a l re a dy a
c on ne ct io n o pe n f or t he s am e W BT S I D b ut f ro m d if f er en t I P
address.
T hi s s it ua ti on m ay o cc ur e .g . i f t he W BT S s it es h a ve b ee ni m pr o pe r ly c o nf i gu r ed s o me w he r e i n t h e n e tw o r k s o t h at t w o (o r
m or e) W BT Ss h av e t he s am e W BT S I D. I n t h is c a se t h e R N C d is ca rd s
t h e n e w c o nn e ct i on a t te m pt a n d k e ep s t h e o l d c o nn e ct i o n o p e n .
T he I ub O &M t ra ff ic s ho ul d b e a na ly se d t o f in d o ut t he c a us e f or
t h i s b e h a v io r .
E r r o r c o d e :
1 0 14 9 = S W IT C HO V ER
T hi s e rr or c od e i s u se d i f O MU u ni t s wi t ch ov e r h as o cc ur re d i n
t he R NC a nd O &M c on ne ct io n t o t he W BT S h as b e en c l os ed b e ca us e
o f t ha t. T he W BT S O &M c on ne ct io ns a re a l wa ys h an dl ed b y t he
O M U u n i t i n W O -E X s t at e s o i n s w it c ho v er c a s e t h e c o nn e c ti o ns
a r e c l o s e d.
W a it u n ti l W B TS o p en s t h e O & M c o nn e ct i on a g ai n a n d s y s t e m
c a nc e ls t h is a l ar m .
A n y o t he r e r ro r c o de :
C o nt a c t t h e l o ca l N o ki a C u st o me r S e rv i ce C e nt e r.
E rr or r ea so n = 2 , W BT S i d c o nf li c t
M o re t h an o ne W BT S h as b ee n c on fi gu re d w it h t he s am e i d.
E r r o r c o d e :
2 5 5 = U N SU C CE S SF U L
A n O &M c on ne ct io n f or a W BT S i d a lr ea dy e xi st s i n t he R NC .
T hi s a la rm w as s et b ec au se t he s am e W BT S i d w as u s ed i n
n e w O & M c o nn e ct i on e s ta b li s hm e nt f r om a d i ff e re n t I P a d dr e s s
t h at a l re a dy e x is t in g c o nn e ct i on w a s e s t ab l is h e d f r om . T h is
h a pp e ns i f s e ve r al W B TS h a ve b e en c o nf i g ur e d w i th t h e s a m e
W BT S i d u nd er t he s am e R NC .
T h e s u p p le m en t ar y t e xt o f a l ar m g i v es I P a d d re s s o f t h e
c o n f l ic t i n g W B T S .
U se B TS M an ag er t o c on ne ct t he c on f li ct i ng W B TS w i th i ts I P,
c o nf i gu r e i t w i th a d i ff e re n t i d . D e pe n d in g o n t h e W B T S
r e le a se , t h e r e c o n fi g ur a ti o n m a y n e ed t o b e d o ne u s in g A X C
Manager.
C a nc e l t h e a l ar m m a nu a ll y a f te r r e s ol v in g t h e W B T S i d
conflict.
E rr or r ea so n = 5 , f ai lu re i n N MS c on ne ct io n
W B TS O & M m ed ia ti on r ep ly d at a h as b ee n l os t. C he ck W BT S i d f r om
N E MU e v en t l og (e rr or l og ) a nd r ed o t he o pe r at io n t ha t c au se d t he
f a il u r e a f te r i d en t if y in g a n d c o rr e ct i ng t h e p o ss i bl e p r ob l em
116 (148) # Nokia CorporationNokia Proprietary and Confidential
Y ou c a n c he ck i ts m ea ni ng w it h a c om ma nd o f t he s er vi ce t er mi na l
e x t e n s io n M R S (s e e S e r v i ce T e r m i na l E s s e n ti a l s , M a i n t e n a n ceM a n ua l ) o r f r om t h e d o cu m en t G e ne r al E r ro r M e ss a ge s o f S y st e m,
S u p p l e me n t a r y R e f e r e nc e s
4 A TM i n te rf a ce i de n ti fi e r of n et wo rk e xt er na l or i nt er na l
i n t er f ac e . T h is f i el d i s s i gn i fi c an t o n ly i n c a se o f U s er p l an e
c o n f i g ur a t i o n f a u l t .
F FF F N ot s pe ci fi ed
5 v ir tu a l pa t h id en t if ie r . Th is f i el d i s si gn if ic an t o nl y i n ca se
o f U s er p l an e c o nf i gu r at i on f a ul t .
F FF F N ot s pe ci fi ed
6 v ir tu a l ch a nn el i d en ti f ie r. T h is f i el d i s si gn if ic an t o nl y i n
c a s e o f U s er p l an e c o nf i gu r at i on f a ul t .
0 Not specified
Instructions
T h is i n st r uc t io n c o nt a in s f i ve m a in s t ep s . T h e f i rs t f o ur s t ep s a r e
s p ec i fi c t o c e rt a in f a i lu r e s i tu a ti o ns . T h e l a s t s t ep i s a g e ne r al
o p er a ti n g p r oc e du r e f o r a l l o t he r f a i lu r es i n di c a te d b y t h is a l ar m .
I t i s a l so a d e f au l t p r o c e du r e t o b e p e rf o rm e d i f i n st r uc t io n s g i v e n
i n p r ev i ou s s t ep s d o n o t s o l v e t h e p r ob l em .A b b r e vi a t i o n S I F r e f e r s t o s u p p l e me n t a r y i n f o r m a t i on f i e l d .
S t ep 1 :
I n c as e t he v al ue o f S IF 2 (s ce na ri o) i s 0 7 (W BT S r es et ):
- F ir s t, v e ri fy u s in g R NC O bj ec t B ro ws er t ha t W BT S i d i s v al id
i n t he s ys te m a nd C OC O i s c on ne ct ed t o W BT S.
- C he c k a ls o i f a la rm 7 75 0 F AI LU RE I N W CD MA B TS O &M C ON NE CT IO N
i s a ct iv e f or t hi s W BT S. I f i t i s a ct iv e i nd ic at in g t ha t
t h er e i s s o me t hi n g w r on g w i th W B TS O & M c o nn e ct i on (I u b) , t h e n
r es e t c om ma nd c an no t b e s en t f ro m R NC t o W BT S.
- > I f W BT S O &M c on ne ct io n i s O K, r et ry t o r es e t W B T S w i th R NC
O b j e c t B r o w s er .
- > I f W BT S O &M c on ne ct io n b et we en R NC a nd W BT S i s n ot O K, t ry
t o s o lv e t h e s i t u a ti o n w i t h B T S M a n a g er b y e x am i ni n g t h e
W B TS a l ar m s a n d l o gs .
S t ep 2 :
I n c as e t he v al ue o f S IF 2 i s 0 A (C on ne ct io n c on fi gu ra ti on
m an ag em e nt ), a nd t he v al u e o f t he S IF 1 i s 0 B (A AL 2 p at h u nb lo ck in g
h a s f a i l e d ):
- C h e ck t h e c o nf i gu r at i on o f t h e c o rr e sp o nd i ng W B TS n o de u s in g
B T S M a n a g er . I t s h ou l d m a t c h t h e c o n f i gu r at i on o f t h e R N C .
- C he c k t ha t A TM r es ou rc es r el at ed t o C OC O a re n ot l oc ke d.
L o ck e d A T M r e so u rc e s w i ll p r ev e nt t h e c o nn e ct i on
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
- U s e M M L c o mm a nd Z L AI t o p r in t A T M i n t e rf a c e i n f o rm a ti o n
a n d M M L c o mm a nd Z L CI t o p r in t V P /V C i n f o r ma t io n (i f A T M
l ay er i nf or ma ti on i s g iv en b y t he u se r i n R NC O bj ec t
Browser).- U n lo c k t h e A T M- i nt e rf a ce w i th M M L c o m m a nd Z L AS a n d V P / V C
w i th M M L c o m m a nd Z L CS i f n e ed e d.
- I f t hi s a la rm w as g en er at ed d ue t o u se r i ni ti at e d a ct io n,
e . g. C O CO c r ea t io n , t r y t o p e r fo r m t h e o p er a ti o n a g ai n .
- I f c o nf i gu r at i on i s c o rr e ct a n d A T M r e so u rc e s a r e u n lo c ke d ,
a c t a c co r di n g t o g e ne r al o p er a ti n g i n st r uc t io n s i n s t ep 3
below.
S te p 3 :
I n c as e t he S IF 2 v a lu e i s 0 D (W BT S r ec ov er y) a nd t he v al ue o f
t he S IF 1 i s 2 0 (C OC O d is co nn ec t h as f ai le d) o r 2 1 (C OC O c on ne ct
h a s f a i l e d ):
- I n c a se o f C O CO d i sc o nn e ct f a il u re , d i sc o nn e ct t h e C O C O
m a nu a ll y u s in g R N C R N W O b je c t B r o w s er b y r e mo v in g t h e W B T Si d f ro m t he c or re sp on di ng C OC O o bj ec t. W ai t a t l ea s t f or 1 5
s ec on ds a nd c on ne ct t he C OC O a ga in b y r es to ri n g t he W BT S i d
t o C O CO o b je c t.
- I n c as e o f C OC O c on ne ct f ai lu re , t ry t o c on ne c t t h e C OC O
a ga in t o t he W BT S u si ng R NC R NW O bj e ct B r ow se r . I f C OC O i d
r el at ed t o t hi s W BT S i s n ot k no wn , t he r e la te d C OC O i d c an
b e f o un d f r om O M U c o m p ut e r l o g b y s e ar c hi n g f o r p r oc e ss
f a mi l y 5 0 B w r it i ng s (Z G SC : ,5 0 B; ) t h at c o n ta i n t h e a l so t h e
W BT S i d t ha t t hi s a la rm i s t ar g et ed t o.
S te p 4 :
I n c a se t h e S I F 2 v a l ue i s 9 2 (D e di c at e d m e a s u re m en t i n it i at i on ) :
- A l ar m 7 7 78 , W C DM A B T S D E DI C AT E D M E AS U RE M EN T F A IL U RE s h ou l d b e
a c ti v e. F o ll o w t h e i n st r uc t io n s g i ve n f o r t h at a l a rm .
S te p 5 :
G e ne r al o p er a ti o n i n st r u ct i on s f o r a l l o t he r f a il u re r e as o ns :
W ai t a c ou pl e o f m in ut es , s ys te m t ri es t o r ec ov er f ro m t he
p r ob l em b y r e t ry i ng t h e f a il e d o p er a ti o n a g ai n a n d t h e a l ar m
m a y b e c a n c e ll e d a u t o m at i c a l ly .
I n c as e t he a la rm i s n ot c an ce ll ed d ue t o s ys te m r ec ov er y w hi le
w ai ti ng , t ry t o l oc k a nd t he n u nl oc k t he c el l w it h R NC O bj ec t
B r ow s er m a nu a ll y . T h i s c a u se s t h e s y s t e m t o t r y t o c l ea r p o ss i bl e
h a ng i ng c e ll r e la t e d r e s o u rc e s a n d t h en r e cr e at e (i n it ) t h em .
I n c a se t h e a l a r m i s s t il l a c ti v e a f t e r l o ck / un l oc k c e ll
o p er a ti o n, s o m e o f t h e f o l l o wi n g a c t i o ns c a n b e t r ie d (e a ch o f
t h es e c a us e s t h e W B TS t o b e u n av a il a bl e d u ri n g t h e o p er a ti o n) .
T h es e o p er a t io n s c l ea r a n d a g ai n i n it t h e B T S r e la t ed r e so u rc e s:
- R es et t he W BT S w it h R NC O bj ec t B ro ws er , o r
- R ef or m t he c on ne ct io n b et we en W BT S a nd C OC O b y f ir s t
d i sc o nn e ct i ng t h e C O CO a n d t h en r e co n ne c t in g i t (t h is c a n
b e d o n e b y c ha ng in g t h e u se d C O C O i d i n t he W B TS w it h R N C
O b je c t B r ow s er ) o r b l oc k /u n bl o ck t h e B T S w i th B T S e l e me n t
manager.
122 (148) # Nokia CorporationNokia Proprietary and Confidential
I f t he a la rm s ti ll r em a in s a ct iv e a ft e r t he s te ps a bo ve , a nd n o
o bv io us r ea so n b eh in d i t c an b e f ou nd , c ol le ct a t l ea st t he
f o ll o wi n g l o gs a n d c o nt a ct t h e l o ca l N o ki a C u st o me r S e rv i ce C e nt e r:
- O M U c o m p ut e r l o g ,- m e ss a ge m o ni t or i ng f r om O M U (f a mi l ie s 5 0 B , 4 F A, 4 E E a n d 4 E F) a n d
s e r vi n g I C S U (c h ec k s e rv i ng I C SU f r o m C O C O d a t a i n R N C O b j e ct
B r o ws e r, m o ni t o r f a m i l ie s 4 F E , 4 F B , 4 F D, 4 B 7) d u ri n g B T S r e se t
A ls o R NC r es et m ig ht h e lp t h e s i t ua ti o n i f i t i s p os si bl e t o b e
performed.
M o re i n fo r ma t io n a b ou t t h e e x a c t f a il u re r e as o n c a n b e f o un d b y
e x am i ni n g t h e s u pp l em e nt a ry i n fo f i el d 3 (e r ro r c o de ) . Y o u c a n c h ec k
i t s m e a n i ng w i th a c o mm a n d o f t h e s e r v i ce t e rm i na l e x te n si o n M R S
(s e e S e rv i ce T e r mi n al E s se n t ia l s, M a i nt e na n ce M a n ua l ) o r f r om t h e
d o c u m en t G e n e r al E r r o r M e s s a g e s o f S y s t e m, S u p p l em e n t a ry R e f e r en c e s .
I n m an y c as es t h er e i s a ls o m or e i nf or ma ti o n i n O MU c om pu te r l og . I tc a n b e s t ud i ed w i th M M L -c o mm a n d Z D DE : :" Z GS C " ;
Cancelling
D o n o t c a nc e l t h e a l ar m . T h e s y s t e m c a n c e ls t h e a l ar m a u to m at i ca l ly
w h en t h e f a u l t h a s b e e n c o rr e c te d .
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
T h e a l a r m i n di c a te s t h a t u n l o ck e d W C D M A c e ll i s b l oc k ed f o r s o m e
r ea so n, a nd i t c an n ot t ra ns mi t a ny t r af fi c . T hi s a la rm i s s et
o nl y w he n c el l i s m ov ed t o b lo ck e d s ta te b y t he s ys te m, m ea ni ng
t ha t u se r i ni ti a te d s ta te c h an ge d oe s n ot c au se t he a la rm t o b e s et .
T h e a l a r m i s s e t w h e n s o m e o f t h e f o l l ow i ng s i tu a ti o ns o c cu r :
1 . W CE L s ta te i s c ha ng ed f ro m
- WO -> BL (B), bl- WBTS
- W O - > BL (S ), b l- s ys te m fa il ur e
- WO -> BL (I), bl- init
- W O - > BL (L ), b l- C -N BA P li nk f ai lu re
- W O - > B L (M ), b l- C o mm on m e as ur em en t f ai lu re
- W O - > B L (U b) , b l - B l oc ke d b y u se r l o ca ll y f r om W B TS
I t i s p os si bl e t ha t W CE L s ta te c ha ng es f ir st f ro m W O t o
B L (H ) (b l - s hu tt in g d ow n) a nd o nl y a ft er t ha t t o s om e
o f t h e a bo ve m en ti on ed s ta te s. T hi s a la rm i s N OT s et w he nW CE L s ta te c ha ng e s f r o m W O t o B L (H ), i t i s s et w he n B L (H )
s t at e i s r e pl a ce d b y s o me o f t h e a b o v e m e nt i on e d b l o c k ed
states.
2 . W C EL i s u n lo c k ed a n d C O C O c o nn e ct i on o p er a ti o n h a s b e en
p e rf o rm e d , b u t W C E L s t a t e d o e s n o t c h an g e t o W O s t at e .
3 . C O CO c o nn e ct i on o p e ra t io n i s p e rf o rm e d , W C E L h a s b e en
u nl oc ke d b ut W CE L s ta te d oe s n ot c ha ng e t o W O s ta te .
4 . I nc or re ct L oc al C el l R es ou r ce i d h as b ee n g iv en t o t hi s
c el l. S uc h L oc al C el l d oe s n ot e xi st i n W BT S.
A l ar m i s c a nc e ll e d a u t o m at i c al l y w h en W C EL r e co v er s t o W O s t at e o r
w he n t he c el l i s l oc ke d b y t he u s er .
Supplementary information fields
1 i nd ic at es t h e s ta te t h at W C EL w a s c ha ng ed i n to a n d w ha t c au se d
t h e a l a r m t o b e s e t. F u ll i n fo r ma t io n a b ou t t h e c u r r en t c e ll
s t a te i s a v a il a bl e i n R N C O b j e c t B r o w se r . M e a n i ng o f t h e
p o s s i b le v a l u e s a n d c o r r e sp o n d i ng G U I a b b r e vi a t i o n:
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
0 0 08 : b l - W B TS (W B TS h a s s e n t d i sa b le d s t at e i n fo r ma t io n ) (B )
0 02 0: b l - s ys te m f ai lu re (S )
0 0 40 : b l - i n it (a l so d u ri n g r e s e ts ) (I )
0 0 80 : b l - C - NB A P- l in k f a il u re (L )
0 1 00 : b l - C o mm o n m e as u re m en t f a il u re (M )0 20 0: b l - B lo ck ed b y u se r l oc al ly f ro m W BT S (U b)
0 40 0: b l - B lo ck ed b ec au se c el l d oe s n ot e xi st i n W BT S (N )
2 g en er al er ro r c od e o f t he sy st em .
Y o u c a n c h ec k i t s m e a n i ng f r om G e ne r al E r ro r M e s sa g es o f S y st e m.
Instructions
F i rs t t a sk : w a it 5 m i nu t e s. T y pi c al l y t h er e i s s t il l s o me r e co v er y
o p er a ti o n o n go i n g. A l ar m i s c a nc e ll e d i f r e c ov e ry i s s u cc e ss f ul .
I f a u t om a ti c r e co v er y d o e s n o t c o r re c t t h e s i tu a ti o n, f o ll o w t h es e
steps:
1 . I f b l oc k i ng r e as o n i n s u pp l em e nt a ry i n fo f i el d 1 (W C EL s t at e )
i s 0 00 8 (B L (B )) o r 0 20 0 (B L (U b) ), c he ck W B TS a l ar m t ha t i s
r e la t ed t o t h is W C EL a n d f o ll o w o p er a ti n g i n st r uc t io n s t h er e .
2 . I f b l oc k i ng r e as o n i n s u pp l em e nt a ry i n fo f i el d 1 (W C EL s t at e )
i s 0 4 00 (B L (N ) ), i n co r re c t L o c a l C e ll R e so u rc e i d h a s b e en
g iv en t o t hi s c el l. S uc h L oc al C el l d oe s n ot e x is t i n W BT S.
C el l d at a m us t b e c or re ct ed a nd t he n W BT S r es et i s r eq ui re d
t o r e mo v e t h e p r ob l em .
3 . I n c a s e t h e re a re n o a la rm s t ar ge te d t o W CE L, t ry t o l oc k
a n d t h e n u n lo c k t h e c e ll m a nu a ll y w i th R N C O b j e c t B r o w se r .T h is c a us e s s y s t e m t o t r y t o c l ea r p o ss i bl e h a ng i ng c e ll
r e la t ed r e so u rc e s a n d t h en r e cr e at e (i n it ) t h em .
4 . I f a l ar m i s n ot c an ce ll ed d ue l oc k / u nl oc k c el l o pe ra ti on y ou
c a n t r y s o me o f t h e f o l l ow i ng a c ti o ns (e a ch o f t h es e c a u se s
W B TS t o b e u n av a il a bl e d u ri n g t h e o p er a ti o n) . T h es e o p er a ti o ns
c l ea r a n d a g ai n i n it t h e B T S r e la t ed r e so u rc e s:
- R es et W BT S w it h R NC O bj ec t B ro ws er , o r
- r e fo r m c o n n e ct i on b e tw e en W B TS a n d C O C O b y f i r st
d i sc o nn e ct i ng t h e C O C O a n d t h e r e c on n ec t i ng i t (T h is c a n b e
d on e b y c ha ng in g t he u se d C OC O i d i n W B TS w i th R NC O bj ec t
B r o w s er ) , o r
- b l oc k /u n bl o ck B T S w i th B T S e l em e nt m a na g er .
I f t he a la rm i s s ti l l a ct iv e a ft er t he a bo ve o pe ra ti on s h av e b ee n
p e rf o rm e d, a n d n o o b v io u s r e a s o n b e h i nd i t c a n b e f o un d , c o l l e ct
a t l e as t f o l lo w in g l o gs a n d c o nt a ct t h e l o ca l N o ki a C u st o me r
S e r v i ce C e n t e r:
- O M U c o mp u te r l o g (s e rv i ce t e rm i na l c o mm a nd Z G SC ) ,
- m e ss a g e m o n i to r in g f r om O M U (f a mi l ie s 5 0 B, 4 F A, 4 E E a n d 4 E F )
a nd s er vi ng I CS U (c he ck s er vi ng I CS U f ro m C OC O d at a i n R NC
O b je c t B r ow s er , m o ni t or f a mi l ie s 4 F E, 4 F B, 4 F D, 4 B 7) d u ri n g
B T S r e se t .
130 (148) # Nokia CorporationNokia Proprietary and Confidential
A ls o R NC r es e t m i g ht h el p i f i t i s p os si bl e t o m ak e.
M o re i n fo r ma t io n a b ou t t h e e x a c t f a i l r e as o n c a n b e f o un d b y
e x am i ni n g t h e s u pp l em e nt a ry i n fo f i el d 2 (e r ro r c o de ) . Y o u c a n c h ec k
i t s m e a n i ng w i th a c o mm a n d o f t h e s e r v i ce t e rm i na l e x te n si o n M R S (s e eS e rv i ce T e rm i na l E s se n ti a ls , M a in t e na n ce M a nu a l ) o r f r om t h e d o cu m en t
G e n e r al E r r o r M e s s a g e s o f S y s t e m, S u p p l e me n t a r y R e f e r e n c e s
I n m an y c as es t h er e a ls o m or e i nf o i n O MU c om pu te r l og . I t c an b e
s t u d i ed w i t h M M L - c om m a n d Z D D E : :" Z G S C ";
Cancelling
D o n o t c a nc e l t h e a l ar m . T h e s y s t e m c a n c e ls t h e a l ar m a u to m at i ca l ly
w h en t h e f a u l t h a s b e en c o rr e c te d . T h e a l ar m i s c a nc e ll e d b y s y st e m
i f t he c el l i n q ue st io n b ec o me s w or ki n g a g a in o r i t i s l oc ke d b y
user.
dn99580892Issue 5-0 en
# Nokia CorporationNokia Proprietary and Confidential
0 = U n kn o wn c e ll I D (R N W c o n f i gu r at i on )
1 = C e ll n o t a v ai l ab l e (R N W c o nf i gu r at i on )6 = N o de B r e so u rc e s u n av a il a bl e (R N W c o nf i gu r at i on )
9 = R e qu e st e d c o nf i gu r at i on n o t s u pp o rt e d (R N W c o nf i g ur a ti o n )
4 = U n sp e ci f ie d (M i sc )
6 m or e d et ai le d c au se i n c a se t h e v al ue o f t h e 1 st s u pp le me nt ar y
i n fo r ma t io n f i el d i s 3 (" R NC I n te r na l e r ro r ") .
P o s s i bl e v a l u e s:
3 0 6 = I n te r na l w a it i ng t i me r e x pi r ed i n B T S R e so u rc e M a na g er
4 02 = W ro ng B TS I D
4 04 = W ro ng c el l I D
4 20 = N o f re e D L S pr ea di ng C od es a va il ab le f or H SD PA5 0 1 = I n te r na l w a it i ng t i me r e x pi r ed i n N B AP i n te r fa c e
5 0 4 = E n co d in g f a il e d i n N B AP i n te r fa c e
5 0 5 = D e co d in g f a il e d i n N B AP i n te r fa c e
Instructions
T h e f i rs t s u p pl e me n ta r y i n f or m at i on f i e ld i n di c at e s t h e m a in r e as o n f o r
t h e p r o b l em .
R ea so n 1 : N o r ep ly f ro m W BT S
P r ob l e m m a y r e si d e s o me w he r e i n t r an s mi s si o n n e tw o rk t o B T S. C h ec ki f t he r e a re o th er a ct iv e a la rm s f or t he W BT S o bj ec t a nd f ol l ow t h e
i n st r u ct i on s g i ve n f o r t h os e a l ar m s.
I f t h er e a r e n o a p pa r en t p r ob l em s s h ow n v i a o t h e r a l a r ms , c h e ck t h e
t y pe o f n e tw o rk p r ob l em w i th f o ll o wi n g i n st r uc t io n s:
P r e c o nd i t i o n f o r P h y s i ca l S h a r e d C h a n n e l R e c o n f ig u r a t io n
p ro ce du re i s t ha t t he C -N BA P l in k t o W BT S i s w or ki ng . C he ck t he
s ta te o f C -N BA P l in k o f t hi s W BT S o bj ec t f ro m R NC R NW O bj ec t
B r ow s er m a in d i al o g. I f t h e C - N B A P l i n k i s w o rk i ng , t h e p r o b l em
m ay r es id e i n t he B TS . C he ck t he B T S c on fi gu r at io n a nd l o gs u si ng
B T S M a n a g er .
I f t he C -N BA P l in k i s n ot w or ki ng , c he ck t he s uc ce ss o f P IN G
b et we en R NC a nd B TS . S uc ce ss fu l P IN G t el ls t h at t h e B TS i s u p
a n d r u n n i ng :
M M L c o mm a nd : Z Q RX
I f p in g d oe s n ot s uc c ee d, t he n t he p ro bl em i s i n l ow er
l e ve l o f t h e t r a ns m is s i on n e tw o rk . C h ec k p h ys i c al
c o n n e ct i o n s i n n e t w o r k.
I f p i ng d o e s s u c c ee d , t h e n t h e p r o b l em i s i n a p pl i ca t io n
level.
I n m an y c as es t h er e i s a ls o m or e i nf o i n O MU c om pu te r
134 (148) # Nokia CorporationNokia Proprietary and Confidential
l o g. I t c a n b e s t ud i e d w i t h M M L- c om m a nd
ZDDE::"ZGSC";
R e as o n 2 : B T S r e je c ts t h e c o nf i g ur a ti o n
C h ec k t ha t t he c on c er ne d B TS i s i n w or ki ng s ta te u si ng R NC R NW
O b je ct B ro ws er . I f t he w or ki n g s t a te o f t he B TS i s O K, c he ck t ha t t he
B T S h a s c o r r e ct H W c o nf i g ur a ti o n s o t h at H S DP A c a n b e s u pp o rt e d
(W S PC c a rd s ) u s in g B T S M a na g er .
I f t he w or ki ng s ta t e o f t he B TS a nd t he B TS H W c on fi gu ra ti on a re O K
b u t t h is f a ul t s t il l o c cu r s c o nt a ct t h e l o ca l N o ki a C u st o me r S e rv i ce
Center.
I n c as e t he f au lt i s r el at ed t o R NW c on fi gu ra ti on (b as ed o n 4 th a n d
5 t h a l ar m s u p pl e me n t ar y i n fo r m at i on f i el d s o f t h is a l ar m ), c h ec k t h e
c o nf i gu r a ti o n o f t h i s W B T S o b j e c t i n R N C u s i n g R N W R N C O b j e ct
B r ow s er , a n d t h e c o n f i gu r at i on i n B T S u s in g B T S M a na g er .
C h ec k a ls o i f o th er a la rm s a re a ct iv e t ar ge te d t o t hi s s am e W BT So b je c t. I f t h er e a r e a c ti v e a l ar m s, p r oc e ed a c co r di n g t o i n st r uc t io n s
g i ve n f o r t h o se a l ar m s.
I f t h e f a ul t c a nn o t b e r e so l ve d b y c o rr e ct i ng t h e c o n f i gu r at i on o r
o t he r B T S a l a rm s , c o nt a ct t h e l o ca l N o ki a C u st o me r S e rv i ce C e nt e r.
R e as o n 3 : R N C i n te r na l e r ro r
A n i n t er n al e r ro r i n R N C h a s o c cu r ed d u ri n g P h ys i ca l S h ar e d C h an n el
C o n f i gu r a t i o n p r o c e du r e .
I f t h e 6 t h s u p p l em e n ta r y i n f o r ma t io n f i el d o f t h is a l ar m h a s a v a lu e
3 0 6, 4 2 0, 5 0 1, 5 04 o r 5 05 , t he s it ua ti on m ay b e r es ol ve d b y l oc ki n g
a n d u n lo c ki n g t h e c e ll . T h is o p er a ti o n c a nc e ls t h e a l ar m a n d t r ig g er s
t h e P h ys i ca l S h ar e d C h an n el R e co n fi g ur a ti o n p r oc e du r e a g ai n . I f t h e
p r ob l em w a s o n ly t e m po r ar y , t h e a l ar m s h ou l d n o t a p pe a r a g ai n .
I f t he a la rm a pp ea r s a ga in a ft er a w hi le , c he ck t he l og w ri ti ng s f ro m
t h e c o nc e rn e d I C SU e . g. b y u s in g M M L c o m m a nd
ZDDE:ICSU,<index>:"ZGDIC;";
T h e I C S U u ni t i nd ex t o b e u se d i s s ho wn i n t he 3 r d s u p pl em en t ar y
i n fo r ma t i on f i el d o f t h is a l ar m .
T o c o l le c t t h e n e ce s sa r y d a ta f o r t r ou b le s ho o ti n g, i n it i at e m e ss a ge
m o ni t or i n gs i n t h e c o nc e rn e d I C SU u n it m e nt i on e d i n 2 n d a n d 3 r d
s u pp l em e n ta r y i n fo r ma t i on f i el d s o f t h is a l ar m (f a mi l ie s 0 4 FE , 0 4 FB )
a n d i n a c ti v e O M U u n i t . S t ar t t h e P h y s i ca l S h ar e d C h a n n elR e co n fi g u ra t io n p r oc e du r e b y l o ck i ng a n d u n lo c ki n g t h e c e ll a n d w a it
f o r t he a la r m t o b e s et a ga in . C ol le ct t he l og s a nd m on it or in gs a n d
c o nt a ct t h e l o ca l N o ki a C u st o m er S e rv i ce C e nt e r.
Cancelling
D o n o t c a nc e l t h e a l ar m . T h e s y s t e m c a n c e ls t h e a l ar m a u to m at i ca l ly
w h en t h e f a u l t h a s b e e n c o rr e c te d .
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# Nokia CorporationNokia Proprietary and Confidential
W h en t h is a l ar m h a s b e e n t r ig g er e d, i t m e an s t h at a t h re s ho l d m o n i t or i ng
r ul e h as b ee n e v al ua te d a s t ru e b y N EM U f or s om e W CD MA c el l o bj ec t i n
t h e C e l l R e s o u r c e m e a s u re m e n t .
M or e i nf or ma ti on o n t he e ve n t c an b e s ee n w it h t he N E T hr es ho ld
M a na g em e nt a p pl i ca t io n i n R N C E l e me n t M a na g er .
T h re s ho l d m o ni t or i ng m a ke s i t e a si e r t o d e te c t f a ul t s, i d en t if y
b o tt l en e ck s a n d o p ti m is e t h e n e tw o r k. U s in g R N C E l em e n t M a na g er G U I,
a p p r o pr i a t e p e r f o r m a n ce t h r e s ho l d s a r e d e t e r m i n e d f o r e a c h i m p o r t a n t
v a ri a bl e , a n d e x ce e di n g t h es e t h re s ho l ds i n d ic a te s a p r ob l em w o rt h o f
a t te n ti o n. T h es e v a ri a bl e s c a n b e e i t he r s i n gl e c o un t e rs o r K e y
P e rf o rm a nc e I n di c at o rs (K P Is ) , w h ic h c a n b e a c o mb i na t io n o f s e ve r al
counters.
W h en p e rf o rm a nc e d a ta i s g a th e re d o n v a ri a bl e s o f i n te r es t f r om t h em e as u re d o b je c ts i n t h e n e tw o r k, t h ei r v a l ue s a r e c o mp a re d a g ai n st a n y
a c ti v e t h re s ho l d l i mi t s. W h e n a p e rf o rm a nc e t h re s ho l d i s e x ce e de d , a n
a l ar m i s g e ne r at e d a n d s e nt t o t h e n e tw o rk m a na g e me n t s y s t e m. I n
a dd it io n t o t hi s , a t hr es ho l d e ve nt l o g i s s av ed i n t he n et wo rk e le me nt
f or f ur th er s tu d y o f t h e e ve nt s w hi ch h av e o cc ur re d i n t ha t N E d ur in g
a c e rt a in p e ri o d o f t i m e.
Supplementary information fields
1 m ea su r em en t t yp e o f t he t h re sh ol d r ul e w hi ch h a s b ee n e xc ee de d. T h e
m ea su r em en t t yp e n um be r i s t he s am e w hi ch i s u se d i n N et Ac t
2 n am e of t he t hr es ho ld r ul e wh ic h ha s be en e xc ee de d
Instructions
T h re s ho l d a l a r m d o es n o t n e c e s sa r il y m e an t h at t h er e a r e p r o b l em s i n t h e
n e tw o rk e l em e nt , b e ca u se t h r es h ol d s c a n b e f r ee l y s e t b y t h e o p er a to r ,
a n d s o m e r u le s m a y h a v e b e en s e t i n co r r ec t ly .
T o g e t f u r t h er i n fo r ma t io n o n t h e r e a s o n o f t h e t h r e s ho l d a l a r m :
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# Nokia CorporationNokia Proprietary and Confidential
T h e a l ar m i n di c a te s t h a t t h e N o k ia s p ec i fi c c o nf i gu r at i on p a ra m et e rs
i n B TS m ig ht n ot b e c on si st e nt w i th t h e p ar am et er s i n R NC . T he se
p a r a m et e r s a r e C e l l R an g e , R A C H C ap a c i t y , S I B 7 f ac t o r , S h u t d ow n W i nd o w
a n d S h ut d ow n St e pA m ou n t. S i tu a ti o n c a us i n g t h is a l ar m w i ll n o t
o b s t r uc t n e t w o rk o p e r a ti o n s .
T he a la rm i s s et w he n B TS h a s f ai le d t o a cc ep t t he p ar am et er s
s en d t o i t d ur in g c el l s et up o r w he n B TS h as n ot r es po nd ed t o t he
p a ra m et e r s e nd i ng d u ri n g c e l l s e tu p .
A l a r m i s c a n c e ll e d a u t o m at i c a l ly a f t e r t h e s e c o n f i gu r a t i o n p a r a m e t e rs
h a ve b e en s u cc e s sf u ll y s e nt .
T h e a l ar m i s c e l l- s pe c i fi c a n d i t s i n di c at i o n h a s b e en p r ev e nt e d t o
N e tA c t b y d e fa u l t. T h e R N C- s pe c if i c a l ar m 3 3 25 , I N CO N S IS T EN C Y I NN O KI A S P EC I FI C C O NF I GU R AT I ON P A RA M ET E R S, i s r e l at e d t o t h is a l ar m
a n d o n e i n st a nc e o f i t i s a c ti v a te d w h e n N o k i a s p ec i fi c c o nf i gu r at i on
p ar am et er s en di ng h as f ai le d t o o ne o r m or e c el ls i n c er ta in R NC . T hi s
R N C- s pe c if i c a l ar m i s s e nt t o N e tA c t b y d e fa u lt .
A l ar m i n di c at i on p r ev e nt i on s c a n b e a l te r ed w i t h M M L c o mm a nd A F C.
Supplementary information fields
1 g en er al e r ro r m es sa ge o f t h e s ys te m. Y o u c an c h ec k i ts m e an in g
w it h a c om m an d o f t he s er vi ce t er mi na l e xt en si on M RS o r i n t he
G e n er a l E r ro r M e ss a ge s o f S y st e m
Instructions
C h e c k t h e c e l l p a r a m e t e r s C e l l R a n g e , R A C H C a p a ci t y , S I B 7 f a c t o r ,
S h ut d ow n Wi n do w a n d S h ut d ow n S te p Am o un t i n R N C u s in g R N C O b je c t B r ow s er .
I f t he se p ar am et er v al u es a r e t h e s am e a s t ho se i n t he B TS S it e
C o nf i gu r at i on F i le , t h en n o a c ti o ns a r e n e ed e d i n R N C. C h ec k i f o t he r
a la rm s a re a ct iv e f or t he B T S o r W CE L i n q u es ti on .
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141 (148)
7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS
A m aj or f au lt (o r f au lt s) h a s o c c ur re d i n t he B TS . A u ni t (o r u ni ts )
t ha t t ak e c ar e o f H SD PA t ra f fi c i n W CE L m ay b e f au lt y o r t he re i s n ot
e n ou g h c a pa c it y a v ai l ab l e i n B T S W S P c a rd s f o r H S DP A s e rv i ce .
T hi s a la rm i s s e t w h e n H SD PA c ap a bl e B TS h a s s en t a R es ou rc e S ta tu s
I n di c at i on m e ss a ge v i a N B A P t o R N C i n di c at i ng t h a t H S D P A s t a t e i s
c h an g ed t o d i sa b le d . A s a c o ns e qu e n ce o f t h i s a l a r m, H S DP A
c o nn e ct i on s c a nn o t b e u s ed i n t h e p a rt i cu l ar c e ll .
C he ck t he r ea so n f or t h e f au lt f r om B T S W SP r el at ed a la rm s.
Supplementary information fields
Instructions
T he a la rm r eq ui r es n o a ct io n s f ro m t he R NC s id e.
C he ck W SP r el at ed a ct iv e a la rm s i n R NC t ha t a re t ar ge te d t o t hi s B TS .
A l ar m s t o b e c h e ck e d a r e :
7 65 0 B AS E S T AT IO N F A UL TY
7 6 51 B A SE S T A TI O N O P ER A T IO N D E G RA D ED
7 6 52 B A SE S T A TI O N N O TI F I CA T IO N
F a ul t y u n it i s m e nt i on e d i n s u pp l em e n ta r y i n fo r ma t io n f i el d 3 o f t h es e
a l ar m s. A l l W S P r e la t ed a l ar m s m u s t b e c h ec k ed b e ca u se a n y W S P r e la t ed
f au lt m ay b e a r ea so n f or t h is p a rt ic u la r a la rm .
I f H S DP A d e di c at e d W S P C u n it i n B T S i s f a ul t y, B T S r e s e rv e s a n o t he rW S PC w h en i t b e c om e s f r e e f r om a n o th e r t r a f f ic .
F o r m o r e i n fo r ma t io n a b ou t B T S a l a r m s, s e e N o k i a W C DM A B T S A l a r m
D e s c r ip t i o n s (S W a n d r e l e a se d o c u m e nt ) .
Cancelling
D o n o t c a nc e l t h e a l ar m . T h e s y s t e m c a n c e ls t h e a l ar m a u to m at i ca l ly
w h en t h e f a u l t h a s b e e n c o rr e c te d .
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# Nokia CorporationNokia Proprietary and Confidential
1 54 79 n ba p_ bt s_ hw _r es _n ot _a va il _e c B T S h ar dw ar e f ai lu r e
T h es e c o de i n di c at e s t h a t r e sp o ns e f r om B T S w a s n o t r e c e i ve d f o r
D e di c at e d M e as u re m en t I n di c at i on o r B T S h a rd w ar e f a il u re . T h e
o p er a ti o n c a n b e r e tr i ed b y c r ea t in g t h e c o rr e sp o nd i ng N B AP - Da g ai n u s in g R N C R N W O b je c t B r o w s er (t h is o p er a ti o n c a u s e s a l l t h e
c e ll s o f t h e B T S b e in g u n av a il a bl e f o r t r af f ic ) :
1 ) L oc k a ll t he c e ll s u nd er t he B TS
2 ) R em ov e t he W BT S i d f ro m t he C O CO
3 ) A dd t he W BT S i d t o t he C OC O a g ai n
4 ) U n lo c k t h es e c e ll s
I f c r ea t in g t h e N B A P -D a g ai n d o es n o t h e l p , t h e p r ob l em m a y r e s i d e
o n t he B TS e nd . I t s ho ul d b e a na ly ze d b y c on ne ct in g t o
c o rr e sp o nd i ng B T S u s in g B T S M a na g er .
2 . E rr or c o de
13288 dst_link_failure_ec NBAP-D link has been dow n
1 38 46 n o_ re sp _f ro m_ se rv _p ro vi de r_ ec N B AP -D p ro ce ss n o r es po n se
T he o pe ra ti on i n s te p 1 c an b e a tt em pt ed , i t m ay h el p i f t he
p r ob l em w a s o n ly t e mp o ra r y.
I f t he o pe ra ti on i n s te p 1 d oe s n ot h e lp , t he c o mm un i ca ti on
p r ob l em b e tw e en R N C p r oc e ss e s s h ou l d b e a n al y ze d b y t a k in g
m e ss a ge m o ni t or i ng f r om R N C O M U w h en t h e u n l o ck i ng o f t h e c e l l s i s
d o ne . S e e t h e l a st p a rt o f t h is i n st r uc t io n f o r i n fo r ma t io n a b ou t
c o ll e ct i ng t h e n e ed e d m o ni t or i ng s a n d l o gs .
3 . A ny o th e r e rr or c od e :
T r y t o p e rf o rm N B AP - D l i nk c r ea t io n a g ai n u s in g i n st r uc t io n s
g iv en i n s te p 1 .
I f t hi s d oe sn 't h el p, a B TS r es ta rt m ay b e a tt em pt ed t o s ol ve t he
situation.
I f t h e p r o b l em p e rs i st s a f t er t h es e s t ep s , c o n t a ct t h e l o c a l N o ki a
C u st o me r S e rv i ce C e n te r . A t ta c h O M U m e ss a ge m o ni t or i ng f o r p r oc e ss
3 C 6, a l l o f I C S Us m e ss a ge m o n it o ri n g f o r p r oc e ss 4 F E, O M U c o m p u te r
l o g a n d e r r o r l o g (M M L - c om m a n d s Z D D E : : " ZG S C " ; a n d Z D D E : :" Z G L E "; )
a n d a l ar m h i s to r y (M M L- c om m an d Z A H P o r u s in g F a ul t M a na g em e nt
a p pl i ca t io n i n R N C E M ).
Cancelling
D o n o t c a nc e l t h e a l ar m . T h e s y st e m c a nc e ls t h e a l ar m a u to m at i ca l ly
w h en t h e f a u l t h a s b e e n c o rr e ct e d.
146 (148) # Nokia CorporationNokia Proprietary and Confidential