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Barriers to Communication.
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Barriers to Communication.

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Purpose of Communication

The Purpose of communication is to get a definite response and an immediate response.

Any interference in the conveyance of message

from sender to receiver leads to a BARRIER

In COMMUNCATION.

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Types of Barriers

Organizational Barriers

Intrapersonal Barriers

Semantic Barriers

Cultural Barriers

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1. Organizational Barriers

Any interference created due to any EXTERNAL agencies

can be considered as

Organizational barriers.

It may be technical malfunction,

noise or defects in the system

of Organization

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Technical Malfunction Defects in the device is purely external, and usually not within the control of individual engaged in communication. A partial failure of mechanical equipment is more dangerous then complete failure, as it

conveys incomplete or distorted message, which might cause the wrong action such adversities

are known as ‘Technical Malfunction/Barriers’.

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Noise Even in face to face communication

without a microphone, the air may be disturbed by noise in the Environment.

Noises such as traffic, construction work or human sounds there is chances of distortion of message.

Organizations which can afford the sound proof rooms can overcome this barrier.

In factory, the word Communication is to be kept minimum because of the noise of machines.

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Defects in System

Within the organization, orders

and information are passing through too many levels of

Authority. There is also distortion, as it is

edited, interpreted and explained

before being passed on to Authority.

Circulars, notices are not readed

carefully

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2. Intrapersonal Barrier The communication occurs within the individual’s brain in a form of internal dialogue can be

considered as intrapersonal communication.

So, any interference created in an individual’s mind is called as intrapersonal barriers.

i.e when you feel hot your mind will respond “turn on the cooler”.

Types of Intrapersonal barriers:

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Self centered Attitude

We want to see and hear everything in the light of our opinions, ideas and views.

We usually accept what agrees with our views, and rejects or forget what goes against our opinions.

The attitudes may come from religion, nationality, ideas of community to which one belong, place of living or family ideas.

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Group Identification

Our values and opinions are influenced by the group to which we belong, we belong to so many group.

i.e family, city, Nationality, locality, club etc.

An idea which goes against the interests of the group may be intellectually understood but may be emotionally rejected.

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Snap Reaction

A listener or reader may quickly or

prematurely respond to the message

because he/she is not tempered,

such reactions are called as “Snap

reactions”. These might cause because the

listener or reader is not either

understood or cannot convey the

message in correct cause.

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Status Block

A “BOSS” usually does not accept any communication from any subordinates.

People in senior position often develop

the feeling that they know everything

about business. This barrier seems to be connected

with the feeling of “SUPERIORITY COMPLEX” which itself is one kin of barrier.

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Closed Mind

Limited intellectual background, limited reading and narrow interests

cause a person’s mind to be narrow.

This limits his understanding of human nature and makes him incapable of receiving communication with sympathy.

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Wrong Assumptions

Many barriers originates from wrong assumptions, it is because the sender or receiver does not have adequate knowledge about each other’s background or certain false notion.

A skilled communicator keeps these issues in mind to prevent them from becoming barrier.

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Poor Communication Skill

Lack of skill in writing and speaking obviously prevents the sender from encoding his ideas properly so as to get across to his audience.

Apart from these poor linguistic capability also leads to a barrier in communication.

Both these skills can be developed by practice an training.

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State Of Health

Physical condition can affect one’s efficiency both sender and receiver.

It is a common experience that a person in pain or fever is not interested in communication ,but even when there is no pain or fever, if the state of health is poor, communicating ability is reduced as mind is not that alert.

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Information Overload Information overload occurs

when you try to absorb too much information over a short period of time.

If you try to study continuously for hours without a break, or introduce too many new concepts to your learning in one period of time, your mind will become confused and this can lead to a break down in communication.

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3. Semantic Barrier Language is the most important tools of

communication. But, when interpreted in different manner

becomes barrier of communication. First of all, words have multiple meanings,

depends on listener to interpret it in same meaning sender wants to convey.

Apart from these tricky phrases are complex to interpret for an Individual.

These needs technical terms to describe process.

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For example, a reference to random house dictionary the word “stall” has more than 25 meanings including technical meanings used for specialized activites.

Phrases such as “a red carpet and a blue carpet” means two carpets, while a red and blue carpet leads to one carpet of two colors.

That’s why it is said that “MEANINGS ARE IN PEOPLE AND NOT IN WORDS”.

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4. Cultural Barriers Any language is the expression

of thoughts, feelings and experience in terms of cultural environment.

The same language when used in different cultures, takes a different colors and conveys in different manner.

Sometimes, we modify our language according to person to whom we are speaking.

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There is a difference in the use of language according to person whom you are speaking .

There are formal talks, informal talks etc.

Language influences the behavior of a group and an individual due to his/her culture.