BANKING OPERATIONS OFFICER (1POSITION) Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated and highly organized Banking Operations Off icer (1 positi on) to joi n Directorate of Tec hnology and Operat ions based in Sengerema. JOBSUMMARY: Banki ng Operat ions Officer will be respon sible for servi ng custome rs effe ctivel y, main tain competiti ve turn around time and process transa ctio ns accuratel y. His /her eff ici enc y and courtesy often reflects the Bank’s standard of service. He/she has to ensure that both front and back offic e operat ions are perfo rmed fast, accura tely and frien dly. ReportingLine: Direc tly to Branch Finance Officer Loc tions: Sengerema Mini Branch WorkSchedule: As per TPB Staff regulations S l ry: Commensurate to the Job Adver tised Essenti lDuties ndResponsibilities:- Guide pros pectiv e customers who come ove r the counter for inqui ries. Coordinate al l counter acti vi ties while ensuring tha t qualit y service is pr ovided to customers. Recei ve Cash and Che que depo sits Posting Transactions Ver ify tell er proof of cas h and tell er proof of che ques aga inst act ual documents by tickin g and signing the printou ts. Scru tinize internal vouchers to ens ure that the y are properly drawn and authorized in line with the approval limits. Handle Foreign Exchange Transactions Cross se ll Bank s Products t o Customers Affixi ng photogra phs in new/contin uatio n customer pass books Corr esp ond with Cards custodian s on iss ues relat ing to ATM cards , check reports in order to solve customer complain ts. Any other dutie s as may be assigned by Supervisor /BFO from time to time. Compl y wi th the Policies and standards , Local laws and Regulati ons, Control s and Procedures of the Bank. Report Suspicious Transactions Ensure you comp ly with Money Launde ring Preventio n as per Bank Pol icy , Know your Customer(KYC)/Customer Due Diligence (CDD) Issue new pa ssbook s and ID cards to new customers. Scrutinizing and shor t casti ng custo mers passbooks before maki ng payment on customer’s accounts Tanz ani a Pos tal Bank is an establi shed Ban k by the Act No. 11 of 1991 as amende d by Act No. 11 of 1992. TPB is a Ban k tha t provides competit ive financ ial service s to our customers and creat es value for our stak eholde rs through innovative products. TPB is a Ban k, whose visi on is “t o be the lea din g bank in Tanza nia in the provision of affordable, accessible and convenient financial services”. As part of effective organizational development and management of its human capital in an eff ect ive way, TPB commi ts its elf towards att aining , ret aining and develo ping the highl y capabl e and qualified workforc e for TPB betterment and the Nation at large.