Balance scorecard

BALANCE SCORECARD OF KPMG & INFOSYSPRESENTED BY :- GROUP 5

COMPANY : KPMG

About KPMG

• Formed in 1987• Established in India, September 1993• Client base & Functioning

Mission, Vision & Strategy

KPMG

Vision Statement

Mission Statement

Strategic Objectives

Strategy Map for KPMG

Perspective Measures

Financial ROI, Span of Service, EPS, No. of Products/Services Offered

Customer Competitive Pricing, Customer Preference, Brand Image

Internal Processes Time taken to bring out new services/products, Internal Communication Strategy, Customer Growth, Health & Safety

L&D Level of Linkage between Individual Goals & Firms Strategy, Employee Empowerment

COMPANY : INFOSYS

INTR0DUCTION

•Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational provider of business consulting, technology, engineering, and outsourcing services. It is headquartered in Bangalore, Karnataka.• Founded On: 1981•Commenced operations:  The company was incorporated as "Infosys Consultants Pvt Ltd." in Model Colony, Pune as the registered office and signed up its first client, Data Basics Corporation, in New York. In 1983 Infosys corporate headquarters was relocated to Bangalore. In 1999 Infosys became the 21st company in the world to achieve a CMM Level 5 certification•Headquarter: Mumbai,•Employees : 153,761 (2012)•Divisions: Infosys BPO, Infosys China

OBJECTIVE

The major objective of the company is to become India’s most respected company.

Strategy

• Client focused strategy (custom built soft wares)• Quality driven model• Strong Engagements with existing clients• Value added services to new clients• Geographical Expansion• Enhanced Solution Set-Consulting, Business Process

Management, Systems Integration, Infrastructure Management

• Deep Industry Knowledge, Brand Visibility, Pursue alliances and strategic acquisitions

STRATEGY MAP

BALANCE SCORECARD

Key Success Factors Of INFOSYS• Leadership• Nurturing Working Atmosphere• Commitment To Values• Speed, Imagination and Excellence• People Management

• OTHER FACTORS-

• Invest in well understood, proven product & not just R&D.• While dealing with investors, always under-promise and over deliver.

Benefits Of Balance Scorecard In INFOSYS• BSC helps the organization to track its initiatives and also

measure the impact it has on the organization's growth and profitability.

• Migrate towards a culture of measurement where all decisions are data-driven.

• Balanced scorecard is a methodology by which Infosys aligns its strategies with the work flows and resources.

• Find means to lower costs, speed up processes and improve quality in order to achieve their goals.

• One of the requirements of this scorecard is a regular monthly review process.

Benefits of Balanced Scorecard• Maintain focus on what matters most• Holistic performance view• Communication Strategy• Past, Present & Future• Lead & Lag