Top Banner
Background and outputs
56

Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Mar 26, 2015

Download

Documents

Ian O'Connor
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Background and outputs

Page 2: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Why did we build RadioGAUGE?

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

2005 vs. 20042006 vs. 2005

2007 vs. 2006

% of brands spending £100k+ leaving radio doubled between 2004 - 2007

Page 3: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

barriers to increased investment in radio

What caused this?

Source: RAB Benchmark Survey Jan 08

Page 4: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

A first for radio

• Competition to design a system to evaluate radio advertising

• Show every advertiser how their radio campaigns performed

• Optimise the creative impact of radio commercials

• We won!

Page 5: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

What’s ground-breaking about RadioGAUGE?

• Isolates the radio effect

• Benchmarking

• Creative impact assessment

• Robust data, efficient system

Page 6: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

• Sample structure: NATIONAL or REGIONAL

• Project design: TEST & CONTROL

• Sample size: 800 adults 16-54

• Number of waves: 26+

• Campaigns tested per wave: 3

Page 7: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

COMPARED TO

Isolating the radio effect

– Brand awareness– Brand perceptions– Ad awareness– Brand consideration– 5Is creative score

Commercial RadioListeners*

Non-listeners toCommercial

radio*

*Matched GB representative samples Red = benchmarked

Page 8: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

why test & control?

• Tried and tested = low risk (200 radio campaigns tested in the UK)

• Very cost efficient – 3 campaigns tested per wave with high sample sizes

• Isolates radio's impact – cuts through multimedia advertising effects

• Low effort – simple logistics, minimal input from advertisers & agencies

Page 9: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

principles we learnt the hard way...

• Keep it simple at first – focus on one type of campaign

• Get that right and then move on to measure other campaign types

• More campaigns tested = better cost efficiency

• More advertisers debriefed = better revenue / ROI performance

• Bigger samples give better results

• If we keep it simple and cost efficient it will run for longer

Page 10: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Effects of RadioGAUGE in the UK

Page 11: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Excellent research, thorough analysis, really understands

the client’s business

Excellent research, thorough analysis, really understands

the client’s business

Source: RadioGAUGE customer feedback survey

Helped us gain a better understanding of radio

advertising…

Helped us gain a better understanding of radio

advertising…

A must-have tool for any radio advertiser

A must-have tool for any radio advertiser

Page 12: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

How has RadioGAUGE affected your opinions about radio creativity?

Source: RadioGAUGE customer feedback survey

Page 13: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

How will RadioGAUGE influence your future creative use of radio?

Source: RadioGAUGE customer feedback survey

Page 14: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

How will the RadioGAUGE debrief influence your investment in radio going forward?

Source: RadioGAUGE customer feedback survey

Page 15: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Total Radio

Market

The effect of RadioGAUGE UK: £32m revenue advantage vs. the market

RadioGAUGEAdvertisers

Year-on-year radio spend analysis of advertisers on RadioGAUGE vs. radio market

+22.5% differential

Page 16: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Total Radio

Market

The effect of RadioGAUGE UK: £32m revenue advantage vs. the market

RadioGAUGEAdvertisers

Year-on-year radio spend analysis of advertisers on RadioGAUGE vs. radio market

+22.5% differential

ROI of £103

for every pound spent

Page 17: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Example RadioGAUGE outputs

For individual campaigns

Page 18: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Brand X Radio Campaign

Presentation of RadioGAUGE Results

Page 19: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Brand X Radio Campaign• Target audience:

– ABC1

• Radio campaign dates:– June-July

• Research fieldwork conducted:– w/c July

• Radio campaign ratings:– 489

• Other media included press and online

Page 20: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Results

Page 21: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Headline Summary

• A strong performance in terms of effectiveness, with all key measures showing gains among Commercial Radio listeners.– Ad awareness gain above RadioGAUGE benchmarks– Brand Consideration above RadioGAUGE benchmark– Brand measure see good gains

• A solid creative performance– Creatively in-line with RadioGAUGE average– Scoring particularly well on ‘Information’

Page 22: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Brand Awareness

Page 23: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

36.2%

19.0%

6.5%4.4% 5.0%

28.1%

13.0%

6.2% 7.2%5.3%

Brand X Competitor A Competitor B Competitor C Competitor D

CR Listeners Non Listeners

Unprompted brand awareness- Top-of-mind: ‘First mention’

Base: All respondents

Top 5 shown

First mention

What names of (insert product category) can you think of?

Page 24: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

51.0%

31.0%

21.0% 20.1%

14.0%

43.0%

27.0%

18.0% 16.0% 18.0%

Brand X Competitor A Competitor C Competitor B Competitor D

CR Listeners Non Listeners

Unprompted brand awareness- ‘All mentions’

Base: All respondents

All mentions

Top 5 shown

What names of (insert product category) can you think of?

Page 25: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

66.2%

54.2%

CR Listeners Non Listeners

CR Listeners Non Listeners

Prompted brand awareness- ‘All mentions’

Base: All respondents

All mentions

‘Yes’ response (%)

Thinking of (product category), have you heard of brand X?

Page 26: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Ad Awareness

Page 27: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Ad awareness

Base: All aware of brand

‘Yes’ response (%)

20.0%

34.3%

CR Listeners Non Listeners

Have you seen or heard any advertising for (Brand X) within the last 4 weeks?

Net radio gain = 14.3% points (+71.5%)Weighted (30” equivalent GRPs) = 3.5%

Page 28: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

2.6% 2.8%

3.5%

Avg Sector Average Brand X

Ad awareness – benchmarkweighted by 30” equivalent GRPs

Base: All aware of brand

vs. RadioGAUGE average

Net radio gain - weighted

Difference in ad awareness CR listener vs Non-listener

+34.6% against RadioGAUGE benchmark+25.0% against Sector benchmark

Page 29: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Brand Perceptions

Page 30: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

(Brand X)... are (bespoke brand measure 1)?

Base: All respondents

Top % agree (8,9,10)

15.6%

28.7%

CR Listeners Non Listeners

To what extent do you agree or disagree that (Brand X)... are (bespoke brand measure 1)?

Net radio gain = 13.1% points (84%)

Page 31: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

(Brand X)... are (bespoke brand measure 2)?

Base: All respondents

Top % agree (8,9,10)

7.5%

18.9%

CR Listeners Non Listeners

To what extent do you agree or disagree that (Brand X)... are (bespoke brand measure 2)?

Net radio gain = 11.4% points (152%)

Page 32: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

(Brand X)... is for people like me?

Base: All respondents

Top % agree (8,9,10)

4.2%

12.1%

CR Listeners Non Listeners

To what extent do you agree or disagree that (Brand X)... is for people like me?

Net radio gain = 7.9% points (188%)

Page 33: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Brand Consideration

Page 34: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Brand consideration

Base: All who would buy product category

Top % agree (8,9,10)

15.0%

7.1%

CR Listeners Non Listeners

If you were considering buying (product category) today, how likely would you be to consider (Brand X)?

Net radio gain = 10.5% points (+23.3%)Weighted (30” equivalent GRPs) = 2.3%

Page 35: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

1.6%2.1% 2.0%

Avg Sector Average Brand X

Brand consideration – benchmarkweighted by 30” equivalent GRPs

Base: All who would buy product categoryTop % agree (8,9,10)

vs. RadioGAUGE avge

Difference in brand consideration, CR listener vs. Non-listener

+22.2% against RadioGAUGE benchmark+17.9% against FMCG benchmark

Page 36: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Creative Measures

Page 37: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Measuring creativity

• RAB’s5i’s of Radio Creativity

• Scoring each commercial against 11 statements, measuring the following metrics:

• Involvement• Identity• Impression• Information• Integration

Page 38: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

5i’s scores

Base: All CR listeners

Mean score (max 10)

Which of these words and phrases do you feel could be applied to this radio advertising?

0.01.02.03.04.05.06.07.0

Involvement

Identity

ImpressionInformation

Integration

Brand X

Page 39: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

5i’s scores vs. RadioGAUGE average

Base: All CR listeners

Mean score (max 10)

Which of these words and phrases do you feel could be applied to this radio advertising?

- 9070670

Involvement

Identity

ImpressionInformation

Integration

Brand X RadioGauge Average Sector Average

Page 40: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

5.8 6.1

7.5 7.3

5.3

Avg Sector Average Best Performer 1 Best Performer 2 Brand X

Involvement – benchmark

Base: All CR listeners

• The most involving ads make the listener want to follow the story

Mean score (max 10)

• Stands out• I would listen to it

Which of these words and phrases do you feel could be applied to this radio advertising?

•Max = 7.5•Min = 4.4

Page 41: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

6.4 6.67.7 7.3

6.4

Avg Sector Average Best Performer 1 Best Performer 2 Brand X

Identity – benchmark

Base: All CR listeners

• The best ads used clearly recognised music, voices or campaign vehicles

Mean score (max 10)

• It’s clear who it is for• Advertising I would remember

Which of these words and phrases do you feel could be applied to this radio advertising?

•Max = 7.7•Min = 4.8

Page 42: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

5.4 5.56.5 6.4

5.5

Avg Sector Average Best Performer 1 Best Performer 2 Brand X

Impression – benchmark

Base: All CR listeners

• The ads that create the best impression are straightforward and respect the listener

Mean score (max 10)

• Speaks my language• Annoying• Makes you feel more positive

Which of these words and phrases do you feel could be applied to this radio advertising?

•Max = 6.5•Min = 3.6

Page 43: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

6.6 6.5

7.8 7.6

7.0

Avg Sector Average Best Performer 1 Best Performer 2 Brand X

Information – benchmark

Base: All CR listeners

• Strong ads have a clear, single-minded message

Mean score (max 10)

• Informative• Clear and easy to follow

Which of these words and phrases do you feel could be applied to this radio advertising?

•Max = 7.8•Min = 4.2

Page 44: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

5.7 5.8

8.1 7.7

4.6

Avg Sector Average Best Performer 1 Best Performer 2 Brand X

Integration – benchmark

Base: All CR listeners

• Strong performers link with TV campaigns using music, voices

Mean score (max 10)

• Recognise catchphrase/slogan• Recognise music/voice

Which of these words and phrases do you feel could be applied to this radio advertising?

•Max = 8.1•Min = 3.9

Page 45: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Creative integration drives overall creative effectiveness

3.8

4.3

4.8

5.3

5.8

6.3

6.8

7.3

3.8 4.3 4.8 5.3 5.8 6.3 6.8 7.3

Integration score

overall

creativ

e s

core

Source: RadioGAUGE

Page 46: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Good creativity can more than double ad awareness gains

216

100

0

50

100

150

200

Top quintile creative score

Bottom quintile

creative scoreSource: RadioGAUGE

Gain in weighted ad awareness per 100 GRPs indexed

Page 47: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Creative diagnostics – (Brand X)

Base: All CR listeners

Involvement

Identity

Impression

Information

Integration

Mean score (max 10)

Overall creative score = 5.8

Brand X

Sector Average

5.3

5.3

7.5

5.4

5.5

4.6

5.7

6.8

7.2

4.8

4.5

6.2

5.9

6.9

6.2

5.9

5.0

5.8

6.2

6.8

6.0

5.5

Stands out

I would listen to it

It's clear who it is for

Advertising I would remember

Speaks my language

Annoying

Makes you feel more positive

Informative

Clear and easy to follow

Recognise catchphrase/ slogan

Recognise music/ voice

Which of these words and phrases do you feel could be applied to this radio advertising?

Page 48: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Engagement

Page 49: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Survey tool

Page 50: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Conclusion

Page 51: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Conclusion

• (Brand X) radio campaign has produced gains among all key effectiveness measures, most notably Ad Awareness.

• Above the RadioGAUGE benchmarks for Consideration and Awareness.

• Also helping to drive gains within brand perceptions.

• Creatively, the ad performs particularly well on Information, scoring a respectable 5.8 overall.

Page 52: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Recommendations & Next Steps

Page 53: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Recommendations & Next Steps

• The creative data proves that the radio commercials followed a similar creative pattern to the TV commercials

• This enabled listeners to very quickly identify the ad as a (Brand X) commercial

• We suggest using the catchy music from the TV work as a bed for the radio commercial

• This will add to the identity and integration of the radio commercial with other media (TV) and promote overall brand recognition

Page 54: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Summary

Page 55: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

RadioGAUGE summary

• No other system has benchmark-tested more radio advertising

• Uniquely sensitive to radio’s strengths as a medium

• Low-risk: we know the pitfalls and are proven to get it right

• A revenue-generation tool - ROI of £103 for every £1 invested in research

Page 56: Background and outputs. Why did we build RadioGAUGE? % of brands spending £100k+ leaving radio doubled between 2004 - 2007.

Thank You

[email protected]