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B3 GShea

Apr 14, 2018

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    Glynis Shea

    Communications Coordinator

    Konopka Institute for Best Practices in Adolescent Health

    Healthy Youth Development Prevention Research Center

    A presentation for

    CityMatCH Urban MCH Leadership Conference

    Framing Adolescent HealthFraming Adolescent HealthCommunication Strategies for Building Public Will

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    Konopka Institute for Best Practices in Adolescent Health

    Healthy Youth Development Prevention Research Center

    Agenda

    Goals

    Get a taste of framing

    Discuss the publics dominant frame

    for youth and youth programs Discuss messages, strategies and

    techniques for re-framing

    Participation required

    Evaluation

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    Konopka Institute for Best Practices in Adolescent Health

    Healthy Youth Development Prevention Research Center

    Prevention Research Center

    QuickTime and aTIFF (LZW) decompressor

    are needed to see this picture.

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Konopka Institute

    I would liketo leave as a

    legacy people

    who can work

    with youngpeople with

    strength,

    knowledge,

    imagination anddeep caring.

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Its all about theaudience

    Positioning

    Presence

    An advertisers POV

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Communications = telling stories

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    PRACTICE: Telling stories

    Think about an experience youvehad with youth

    Share the story with your neighbor

    In 1 minutes or less

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Its all about the audience

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Situation analysis

    Communications objective

    Build support for adolescents andyouth development programs

    Challenges Many hats status and lack of financial

    resources for communications

    Audience perceptions (frame) restrict

    adoption of HYD model

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Communications gurus

    Frameworks Institute Strategic Frame Analysis

    Cultural Logic

    Berkley Media Studies Group

    Communications research

    Test statements in focus groups

    Analyze cognitive patterns through 1:1s

    Goals ID dominant frames

    Find re-frames that work

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Frames

    Handle lots of information -- fast!

    Look for cues to connect information to whatyou already know, think and feel

    Make mental shortcuts

    Simplifying concepts triggered by symbols,pictures, metaphors and messengers -- thegrammar of storytelling.

    Once evoked, frames provide the reasoning

    necessary to process information and solveproblems.

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Frames & Framing

    Frames are organizing principles that are sociallyshared and persistent over time, that worksymbolically and meaningfully structure the socialworld.

    Reese, Framing Public Life, 2001

    Framing is the way a story is told and the way itcues up the shared and durable cultural modelsthat people use to make sense of the world.

    Bales, 2001

    What is in your head that

    drives how you think and

    react

    Structuring what you say and how

    you say it to best work with what

    is already in someones head

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    DISCUSS: Name a frame

    Frames in the news

    sound byte

    themes or ideas

    that tell you how tothink about theissue or story

    Pro life

    Pro choice

    War on terror

    Death tax

    Gay marriage

    Family values

    Big government

    Climate crisis

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Implications for communicating

    If the facts dont fit the frame, its the factsthat are rejected, not the frame

    Challenge: change the lens through whichthey see the information

    Be intentional:go beyond presentinginformation and facts

    Effective: persuasive,

    incorporated

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Framing lessons

    Start where they are at?

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    DISCUSS: Elephants

    What elephant-like phrases,approaches, stories have youencountered specific to our field?

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Framing lessons

    Levels of Values

    Hierarchy of ideas and issues thattrack and direct thought

    Cascading affect creates ability toreframe by changing levels

    Level 1 values as re-framing andbridging strategy

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Framing lessons

    Level 1 - Big ideas like freedom, justice,community, success, prevention,responsibility, progress, stewardship

    Level 2 - Issue types like theenvironment or child care

    Level 3 - Specific issues like rain forestsor teen pregnancy prevention

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Framing applied

    Level three

    Level two

    Level one

    Youth Development

    Success/Future of Community

    Teen Pregnancy Prevention

    Adolescent healthReproductive health

    Personal PrivacyPersonal Responsibility

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Communications research findings

    Adolescent Frame

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Adolescent frame

    People are absolutely convinced that

    teens are dangerous and in danger,

    silly and self-absorbed and

    corruptedbyconsumerism.

    Susan Nall Bales, Frameworks Institute

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Teenager

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    QuickTime and a

    TIFF (LZW) decompressorare needed t o see this picture.

    QuickTime and aTIFF (LZW) decompress

    are needed to see this pictu

    Framed

    Bostrom Content Analysis, 2001

    50% of all youth

    news coverage

    crime

    victimization

    accidents

    violentjuvenile crime

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Adolescent frame

    Adolescents as other

    Shares my values most

    Older people.. 55

    White people. 27

    Poor people.. 27

    African-American people. 21

    Immigrants. 17

    Young people under 30 16Rich people 11

    People on welfare. 7

    Gallup poll cited by Bostrom, 2003

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Apply your expertise here

    Adolescent frame

    Ecological model

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Adolescent frame

    Individual

    Owner bootstraps

    Personal journey

    Limited understanding ofdevelopmental process

    Container to be filled withknowledge and values(vs. a material process)

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Adolescent frame

    Peers

    Teen world

    Family

    Owns successand failure

    Family bubble

    Society, Community

    Fuzzy on role Environmental

    impact minimal

    School

    Owns learningand economicfuture; undercut

    HYD programs

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Youth programs frame

    Broad, shallow support

    vs. polls

    Murky and conflicted on benefits

    Education competes

    See no lack, no big problem

    Over-scheduled media theme skewsperception towards abundance

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    DISCUSS: Sound Familiar?

    What rings true?

    Does it feel right?

    What would you add?

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging strategies

    Long live healthy youth development

    Avoid negative, counterproductiveframes

    Frame messages around sharedvalues: future benefit to community

    Educate on adolescent development(brain, connections, experiences)

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Long live healthy youth development

    Healthy Youth Development isa frame shift

    Away from problem-centrictowards strengths

    Recognize impact of ALL areas(Ecological model)

    Broadening learning

    (Social Emotional Learning) Broadening health

    (Being, belong, becoming)

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Dont cue negative frames

    Avoid crime/risk prevention messages

    Cues negative frame

    Minimizes value of programs

    Send mom home Avoid at risk segmentation

    Replace with all youth

    Support parents Include parents!!!!!!!

    Science-based?

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Lead with shared values

    Benefit to community -- exchange

    Community needs healthy, productive,well-rounded young people

    Who will be able to give back andsustain the community

    OBJECTION:

    Youth make contributions,

    have value NOW!

    Key word

    BENEFIT

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Lead with shared values

    Adolescents as Us

    Envision adolescents and young adultsas our neighbors, voters, taxpayers,employees and employers, soccer

    coaches, congregation members, etc.

    Therefore a healthy adolescentis one with

    the experiences that create/build us

    the connections to us they need tobelong

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Educate on adolescent development

    Greater understanding ofdevelopmental process createsreceptivity for investment messages

    Broaden the health frame to includeneeds central to developmental process

    Getting there:2 interconnected messages

    Development needs Brain architecture

    Adolescent vs. teenager vs. youth

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Development needs

    Adolescents have a unique developmentalneed for

    Relationships and connections

    Positive, healthy experiences

    Results Emphasizes the protective value of

    connection and HYD

    Reframes HYD efforts as centrally importantfor development

    Provides a rationale and value for theexperiences offered by HYD efforts

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Brain architecture

    Scientific breakthroughs! 14 25

    PFC = CEO

    Use it or lose it

    Talking about the brain is the strongestway to make development a materialprocess

    Brain architecture as simplifying model

    Creates room for developmentalrequirements met by programs: Experiences, connections

    Decision making

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Brain architecture

    Concerns Emerging science

    Too many variables

    Biology is destiny

    Cuts both ways

    Opportunities

    Already on agenda

    Effective way tocreate receptivity fordiscussing environmentalconcerns (stress)

    When a youth

    experiences chronic or

    extreme stress, the

    brain releases

    chemicals that

    prevent neurons fromgrowing and forming

    connections with

    each other thereby

    impeding the

    development of health

    brain architecture.

    Be answer ready!

    M i St t i

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging Strategies:

    Brain architecture response

    Everybody makes decisions! Not always goodones, not matter what your age. Lots of thingseffect those decisions all the time.

    For adolescents, the brains exuberantdevelopment is one of those things.

    Whats important is what we do with this info.Knowing what adolescents need, our role is to:

    Offer tangible support for decision making:

    Provide the information they need

    Be there to help them work through the pros/cons andimplications of their decisions.

    Give them safe ways to practice/experience it

    After all, you cant learn something unless you practiceit. And wouldnt you rather they practice on somethingrelatively safe like the color of their hair, versusborrowing a car?

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    DISCUSS: The brain debate

    Concerns? Clarifications?

    Question:

    How should we as the youth-serving

    community handle this message? Vote: scale of 1-10

    10 = Use it 1 = Avoid it

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Messaging strategy summary

    Level three Link developmental need to HYD effort

    Level one Establish adolescents as us

    Level twoShare an adolescent development fact

    Story outline

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Tactics

    Effective Spokespeople Researchers/Scientists

    Elders

    Hardworking Images

    Include adults!

    In community - active, engaged

    Express shared values

    Establish situation Dont assume audience knows

    about cut-backs, limits, etc.

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Tactics:

    Naming

    Minnesota Out of School Time Partnership

    QuickTime an d a

    TIFF (LZW) decompressorare needed to see this picture.

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Tactics:

    Press questions

    We hear a lot in the news media about thecritical hours between 3 and 6 when most

    juvenile crime takes place. Is that true? Willthese programs lessen crime in ourcommunities?

    Studies show that the hours between 3 and6, when children are unsupervised untiltheir parents return from work, are the

    primetime hours for juvenile crime.Supervised programs can keep kids safeand out of trouble.

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Tactics:

    Press questions

    We hear a lot in the news media about the critical hoursbetween 3 and 6 when most juvenile crime takes place.Is that true? Will these programs lessen crime in ourcommunities?

    Strong, healthy communities dependon engaged, committed citizens. Whenyoung people become engaged in thecommunity -- through volunteer work,or teams and clubs -- they grow up tobecome adults who are committed,

    engaged citizens which builds strongcommunities for the long-term.

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Tactics:

    Print products

    What does this photo

    communicate?

    Kids are cute.

    Lotsa kinds of kids

    Kids doing

    What frame do we give

    our program?

    Its all about us

    Otherwise empty

    buildings

    Safe haven

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Tactics:

    Print products

    What does this photo

    communicate?

    IN community

    Shared values

    With adults

    What frame do we give

    our program?

    All about youth &

    community

    Big 3 points

    Benefits all

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Beyond tactics

    advocate

    grass roots mobilization

    SELL

    promote

    campaign

    persuade

    argue

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Tell a story

    Be intentional! Use stories to: Gossip success

    Share your views with the people youknow and meet

    Take advantage of teachable moments

    Ask people to do something

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    When to tell a story

    Media opportunities Leverage headlines

    Give news context

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    When to tell a story

    Conversational opportunities Purple hair

    Taking risks

    Youth involvement

    Understandingconsequences

    Identity

    Decision

    Making

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    How to tell a story

    Tap into your passion

    Tell a story that includes

    adolescents as us

    healthy development requires opportunities for positive experiences

    a chance to experience and buildconnections to community

    (relationships)

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    PRACTICE: Telling stories

    Tell the story(or re-tell the story)+ developmental fact Story material:

    Accomplishments

    Celebrations A challenge

    overcome

    Surprise!

    That was me

    Witnessed

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Who should tell a story

    We are the medium

    Culture change

    Make more messengers

    Your friends and family Your co-workers

    Your patients and their families

    Community partners Everyone you meet

    G

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    Konopka Institute for Best Practices in Adolescent HealthHealthy Youth Development Prevention Research Center

    Go tell this story

    Briefing outline

    Sell youth development: Story outline

    Frameworks

    Messaging notes Resources

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    Thank you

    Resources www www.frameworksinstitute.org

    www.youthcommunityconnections.org/resources/FWIresearch.htm

    Glynis Shea

    612-624-3772

    [email protected]