B08 B4pc 142 Diapo Miedes En

Performing the CaENTI quality letter on action-research.

B4pc – Territorial intelligence tools and governance principles

International Conference of Territorial Intelligence Besançon 17th October 2008

Blanca MIEDES-UGARTEUniversidad de Huelva

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WP5 Objectives.

First year Objective:

•To reach a consensus on the formulation of a series of basic principles the members think they should be observed by the protocols of Action-Research applied to territorial development, in such a way that the processes and results of the research allow promoting good governance.

Second year Objective:

•The issue of specific protocols has been tackled by drawing up the proposal of a quality letter for Action-Research applied to territorial governance of sustainable development.

Third year Objective:

•Catalogues and video.•Analysis of CAENTI A-R regarding the quality letter (wp6u)

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CONTEXT -Sustainable Development as a multidimensional issue.

- Political decentralization and emergence of territorial projects.

- Higher complexity of territorial decision-making networks: territorial governance.

- Knowledge Society as a Learning Society.

- ICT’s as a development key factor.

CONTEXT -Sustainable Development as a multidimensional issue.

- Political decentralization and emergence of territorial projects.

- Higher complexity of territorial decision-making networks: territorial governance.

- Knowledge Society as a Learning Society.

- ICT’s as a development key factor.

CAENTI research action experience

- Action-Research as a link between territorial intelligence and governance.

- Principles of A-R favoring territorial governance of sustainable development:

• Transformation, Multidimensionality, Partnership, Participation, Sustainability, Transparence, Co-responsibility, Co-learning, Co-evaluation.

- Participation as an Action-Research key factor.

CAENTI research action experience

- Action-Research as a link between territorial intelligence and governance.

- Principles of A-R favoring territorial governance of sustainable development:

• Transformation, Multidimensionality, Partnership, Participation, Sustainability, Transparence, Co-responsibility, Co-learning, Co-evaluation.

- Participation as an Action-Research key factor.

Quality criteria

Participation as a key factor of quality

What partipation process is made of?

Pillars of participation

Reflection on the Quality of Action-Research

Reflection on the Quality of Action-Research

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Quality criteriaOutcome:

•Better knowledge of territorial dynamics (theory, models, indicators) and research methods adjusted to territorial features and dynamics.

•Ability of Action-Research project to originate a territorial action more adjusted to the inhabitants’ real needs.

Process: Better ability to mobilise and mutualise the territorial actors’ competences in the long term.

Quality?Quality?

Empowerment

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DurableCollaborativeParticipation

Quality

How to construct this DCP?

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PILLAR 1:

Territorial Resources Mobilisation

- Research on resources of target territory.

- Organising actors/researchers partnerships.

PILLAR 1:

Territorial Resources Mobilisation

- Research on resources of target territory.

- Organising actors/researchers partnerships.

PILLAR 2:

Knowledge and Abilities Mutualisation

- Multidimensionality of Action-Research.

- Co-learning.

PILLAR 2:

Knowledge and Abilities Mutualisation

- Multidimensionality of Action-Research.

- Co-learning.

DurableCollaborativeParticipation

DurableCollaborativeParticipation

PILLAR 3:

Participants’ Responsibleness

- Organisation of collaborative management of the project.

- Deontology and autonomy of participants.

PILLAR 3:

Participants’ Responsibleness

- Organisation of collaborative management of the project.

- Deontology and autonomy of participants.

PILLAR 4:

Common Mastery of Results

Continuous assessment of Action-Research impacts on territory.

- Durability of developed actions.

PILLAR 4:

Common Mastery of Results

Continuous assessment of Action-Research impacts on territory.

- Durability of developed actions.

CaENTI Quality Letter Pillars.

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ICTS:- Information gathering, manage and use of information.- Communication easiness.- Generation of virtual working spaces.

ICTS:- Information gathering, manage and use of information.- Communication easiness.- Generation of virtual working spaces.

Added Values - Action-Research representativeness within territory.

- Generation of trustable networks.

- Mutual learning between action and research fields.

- Introduction of continuous systemic assessment in territorial action.

- Reorient research objectives in terms of territorial needs.

- Valorisation and recognition of social action and research.

DURABLE COLLABORATIVE PARTICIPATION ADDED VALUES.

Huelva debate

• The quality letter is a proposal which takes as its reference an ideal (Balanced) model of territorial action-research project was raised.

• Most real projects do not have a comprehensive nature, nor are the processes that originate them as linear as the reading of the letter may intend.

• Thus, the letter is a set of general guidelines and recommendations for actors and investigators to approach participatory processes from a global perspective.

• Its application must be oriented by the participants in action-research projects to the specific characteristics of each case.

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Huelva debate• Two crucial questions:

– Quality may be assessed, giving rise to the corresponding plan of improvements to feedback the process.

– Its an instrument thought for the teams’ internal use, as a reference for self-assessment, It not might be used in a decontextualised way by external funders.

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After Huelva

• A self-assessment template on the quality of participatory processes in territorial action-research projects was elaborated (UHU and UFC).

• Participative process of vatuation by CaENTI wp5 teams.

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Steps for implementationa) Choice of work team responsible for work quality and planning.

– Equilibrated composition

– Awareness about needed resources (time).

b) Adaptation of the template to the specific features of the action-research project.– More research oriented or more action oriented.– Context.

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Content• The template is made up, firstly, of a number of statements

related with the achievement of activities performed in the project which are directly involved in quality improvement. The statements have been arranged around the four pillars.

• The teams must show to what extent they agree with the statements included in the template, which are always written indicating that each activity has been performed correctly. – They can value from 1 (“totally disagree with the statement”,

therefore, the worst with respect to the project quality) to 5 (“totally agree with the statement”, therefore, the best with respect to the project quality).

• It is important is that the final valuation reflected in the template will be the result of agreement.

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REFLECTION GRID ABOUT THE PARTICIPATIVE PROCESS IN ACTION-RESEARCH Please, cross the section considering the degree of agreement of the group with each expression. If

possible, please, specify the objective elements or circumstances (evidences) that you have considered in your valuation.

(5 means “we totally agree”, 1 means “we totally disagree”).

Pillar 1. Mobilization of the territorial actors and resources.

Objective 1.a. Investigation of the target territory’s actors and resources.

Mean 1.a.1: Compilation and analysis of existing documents and data (scientific and technical, political, legal, etc.) on the target problems. 1 2 3 4 5

Aspects in which valuation is

based

The documentation used to define the project of action-research is sufficient (considering quantity and quality) to give a global initial vision of the target problems. It is based on coherent theoretical grounds.

The documentation used to define the project of action-research is sufficient to give an historical perspective of the target problems.

The diversity and quality of documentary sources allows the main dimensions of the object of action-research to be considered, and to build a theoretical framework of the links between them.

The documentation has been jointly analyzed by all the project promoter team.

Content

• It is not an instrument for quantitative but rather for qualitative analysis.

• A the second element of the template is another box, arranged by pillars identifying main strengths and weaknesses of the project.

• Once the self-assessment has been completed, the team may decide to submit the results of the opinion to an external committee .

• The idea is that the instrument can feed the reflexive process of the action research teams on their own practice.

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CONCLUSIONS and AUTOASSESMENTPillar 1. Mobilization of the territorial actors and resources.

Main Strengths(Name those aspects of the project which have the better performance)

Positive effects of these

Strengths

Describe

Main Weakness(Name those aspects of the project which have the worst performance)

Negative effects of these

Weakness

Describe

Improvement Actions

Objective Responsible Deadline Result indicators

Name Action 1. 1

Name Action 1. 2

Name Action 1. 3

….

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QL enhances EFQM main principles

• Direction towards results. • Direction to the “client”. • Leadership. • Management by processes. • Development and implication of people. • Continuous process of learning and improvement. • Development of alliances. • Social responsibility of the organization.

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Performing the CaENTI quality letter on action-research.

B4pc – Territorial intelligence tools and governance principles

International Conference of Territorial Intelligence Besançon 17th October 2008

Blanca MIEDES-UGARTEUniversidad de Huelva