AVPN Conference Day 1 - Mobilising Human Capital

7/30/2019 AVPN Conference Day 1 - Mobilising Human Capital

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Toolkits:

Mobilising Human Capital

Speakers:

Dana Doan, LIN Center for Community Development

Nancy Yang, Executive Director at Asian Charity Services

Patsian Low, Director of Philanthropy at NVPC

Hannes Manndorff, Head of Global Business Devt at ACCION

Moderated by:

Francis Ngai, CEO of Social Ventures Hong Kong


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Dana DoanAdvisory Board Member

LIN Center for Community

Development


3/25

To Build the Capacity of

Not-for-Profit Organizations

Mobilizing Skilled Volunteers

OVERVIEW

Slide I.

Changing the way

we think about

volunteerism.

Slide II.

Case study: NPO-

skilled volunteer

match by LIN

Slide III.

Case study: Impact

of skilled volunteers

at LIN


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Traditional Volunteers Type of Support:

Hands-On

Sample Activities:Playing with Children

Beach Cleanup

Serving Meals to Poor

Patients

Impact on NPOs:Direct / ST Needs

Volunteer Benefits:Fun, Relationship with Other

Volunteers, Change from Work

Skilled Volunteers Type of Support:

Skill-Based / Service Learning

Sample Services:Graphic Design

HR Support

Strategic Planning

Impact on NPOs:

Organizational / LT Needs

Volunteer Benefits:

Skill-Building, Relationship with NPO,Focus on Impact

Volunteer Models

www.LINvn.org

Source: Taproot Foundation, Powered by Pro Bono (2012)


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Case Study 1

Skilled Volunteer: Ms. Pham Thanh Thuy Vy

Lecturer, CommunicationsNPO Beneficiary: Disability Resesarch & Capacity

Development (DRD)

Expertise Sought: Social Media Consultant

Tasks: Train and guide Social Media team on a campaign to promote accessibility for PWDs Advise staff in drafting a communications strategy

Impact on NPO: Dramatic increase in campaign engagement by Facebook users (1,922 engaged users) Bntipcn campaign viewed 52,015 times First offline event attracted over 200 people Increased staff confidence and understanding about the use of social media

Thuy Vyhelped us to think big, do big and to be more strategic about communications! DRD

Impact on Volunteer:it helped me expand my network and gain several pract ical exper iences, which I now

use as a lectu rer at the univ ersity. It also offered me a new, more meaningfu l enviro nm ent

wh ere I can be creat ive, make ful l use of my sk i l ls , expert ise and k now ledge.


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Case Study 2

IMPORTANCE OF PRO BONOCONTRIBUTIONS TO LIN

2010 2011 2012

Cash Contributions $76,350 $55,569 $230,832

In-Kind Contributions $74,263 $57,260 $83,763

Pro bonoServices $52,761 $48,500 $66,992

Other In-Kind $21,502 $8,760 $16,771

TOTAL $156,511 $112,829 $314,595

Percentpro bonoservices 34% 43% 27%

www.LINvn.org

LIN skilled volunteers have provided many services, including:

Legal Advisors Graphic Designers HR ManagerWeb Designers Photographers/Videographers CPAStrategic Advisor* Social Media Support LogisticsStaff Training And more

Do You?


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Nancy Yang

Executive Director

Asian Charity Services


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Asian Charity Services (ACS)


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ACS Serving Those Who Serve

A Hong Kong based nonprofit that provides pro bono business consulting and training

to high impact nonprofits across Asia, enabling them to be more effective, efficientand sustainable.

Provide a structured, efficient platform for business leaders to work closely with

nonprofit leaders and effect change in their local communities

In 2012, ACS completed 31 consulting projects in the areas of Strategic Planning,

Fundraising Strategies, and Board Governance, resulting in 3,820 ACS Volunteer

Consultant hours. Over 120 consulting projects completed in the last 6 years.


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ACS Bridging Cultural Gaps

ACS Volunteer Core Competencies

Hard Skills

Management

MarketingCommunication

Legal

Accounting

Information

Technology

ConsultingHuman Resource

Soft Skills

Listening

InterpersonalTeam-building

Facilitation

Enabling

Coaching

Empowering

Inspiring

NonprofitOrganizational

Needs

Overcome strategicchallenge at pivotal point of

development

Need for functional supportdue to lack of infrastructure

and organizational support

Leadership development

and succession planning

Attain long termsustainability

Need for an

intermediary

Cultural Gap

Project Fit

Language

Values

CHALLENGES


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ACS Maximizing Philanthropic Capital

Start at the top

Invest in a cause (and the people who will make it happen)

Seek higher ROI in upstream work (strategy vs operations)

Identify your organizations role in societal transformation

Lessons Learned

Philanthropy is involved with basic

innovations that transform society,

not simply maintaining the status quo

or filling basic social needs that wereformerly the province of the public

sector. David Rockefeller


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Patsian Low

Director, Philanthropy

National Volunteer and

Philanthropy Centre


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Mobilising Human

Capital9 May 2013

A bit of sharing


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A PERSONAL STORY

NATIONAL VOLUNTEER & PHILANTHROPY CENTRE 14

FAIL


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GROWING OUR SMALL TEAM


Exciting

People join because they believe in social change Attracted by the nascent industry

Development from volunteerism to profession

Diversity in workstyles/cultures/perspectives

Exhibition of social leadership

Challenging Mindset and culture adjustment

Outside/within organisation

Generational gap

Expectations and reality: journey is long! And hard! Skills matching: does supply>demand?

Balancing manager/staff/volunteer dynamics

Sustainability financial, professional development


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PHILANTHROPY AND HUMAN CAPITAL


Philanthropy can play a role in the

mobilisation of human capital!

1.Funding for volunteer management and recruitment

Staff, programmes, systems

2.Cross-sector mindset

Passion vs. Competency fit

Learning curve

3.Social sector professionals are worthy of investment

Capacity Building, Training/Development

4.Outreach to youth and community

5.Creativity in mobilisation of human capital


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THANK YOU WWW.NVPC.ORG.SG


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Hannes Manndorff

Head, Global Business

Development

ACCION


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Accion

Strengthening Human Resources

in the Microfinance Industry

Hannes Manndorff

May 2013


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20

Accion who we are

Global nonprofit with the mission to create afinancially inclusive world

Over past 50 years, we helped build 64 microfinanceinstitutions in 32 countries that today serve millions

Accion is an innovator in financial access

We build microfinance institutions by providingmanagement services, investment and governance

support

We confront industry-wide challenges, such as clientprotection


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21

Strengthening HR in the industry

Microfinance is a young industry with limited trainingand capacity building facilities

Our staff is disbursed over 4 continents and more

than 15 countriesAccion Global Training Centers in three regions,

which focus on strengthening the technical and soft

skills of mid-level managers

Capacity Building activities focused on seniormanagers


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22

Accions secondment model

Place Accion staff in partner institutions in keymanagement positions

Secondees are mostly seasoned managers, attracted

by Accions double bottom line objective Seconded staff receive comprehensive training,

coaching and guidance

Objective is to build institutional capacity and ensureeffective transfer of technical expertise and bestpractices


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23

Investing in individuals.Improving our world.


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Toolkits:

Mobilising Human Capital

Speakers:Dana Doan, LIN Center for Community Development

Nancy Yang, Executive Director at Asian Charity Services

Patsian Low, Director of Philanthropy at NVPC

Hannes Manndorff, Head of Global Business Devt at ACCION

Moderated by:

Francis Ngai, CEO of Social Ventures Hong Kong


25/25

Break: 4.25 5pmPlease gather back at the auditorium on level 5 for

rest of the programme

Interactive Panel: MRA at 5.10pm

European & US Perspectives on

Venture Philanthropy

AVPN Conference Day 1 - Mobilising Human Capital

Documents