Aviation and healthcare courses at institute for excellence in services and planning (iesp), india

INSTITUTE FOR EXCELLENCE IN INSTITUTE FOR EXCELLENCE IN SERVICES & PLANNING

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What does IESP offer students

� Education & Training in the Services and Planning sector to develop future

leaders by bridging the gap between academics and the industry.

� We guarantee global standards of ‘high-quality student learning’ and

value-creation by imparting comprehensive training in all areas of Services

and Planning in order to equip students for a holistic growth using ethical

and best practicesand best practices

� Training Programs at IESP:

� Aviation

� HealthCare

� Hospitality

� Retail

� Corporate Training

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Key Features

� Practical Exposure to Airport Operations through 2-3 months of

internship.

� 100% Placement assistance.

� Customized Uniforms as per industry standards.

� Complementary Grooming Kit.� Complementary Grooming Kit.

� Workshops & Guest Lectures conducted by industry experts .

� Special facilities for out-station candidates.

� Convocation Ceremony.

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INSTITUTE FOR EXCELLENCE IN

SERVICES & PLANNING

� Education & Training arm of Airawat Group.

� Providing holistic training solutions in Aviation,

Hospitality, Healthcare, Retail, Road Safety &

Infrastructure.

Our Associations

• Empaneled with Ministry of Defense (DGR)

Continuously evolving Curriculum + Operational Expertise = Academics closer to industry

� Business to Business Training (B2B) – Corporate

Trainings

� Business to Customer Training (B2C) - Airport

Handling Management, Cargo & Courier

Management, Healthcare & Retail Programs

� Trainer Network - Excellent network of trainers

chosen from amongst the best in the industry.

• Joint venture with theGovernment of Maharashtra

(DVET)

• Tie-up with Dowling College, School of Aviation, USA

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CORPORATE TRAINING DIVISIONDIVISION

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CORPORATE TRAINING DIVISION� Successfully trained 7000 professionals, till date, across industries

and at several international locations.

� Customized Aviation-related programs (as per the ISAGO

Standards) offered for a wide category of staff/ functions.

� Customized programs offered in Behavioral/ Soft Skills Training

for Internal & External Grooming and Workplace Etiquette.

� Other unique programs – Skills of Defensive Driving (DDC)

in Road Safety and for Airport Driving Permit.

� Trained more than 2000 Aviation Staff, on DDC, for Airport Driving

Some of Our Clients

� Traffic Police – Mumbai

� SevenHills Hospital

� Ministry of Defense (DGR)

� Mumbai International Airport

Ltd. (MIAL)

� Trained more than 2000 Aviation Staff, on DDC, for Airport Driving

Permit

� Associated with Mumbai Traffic Police, to train their staff on DDC.

� Kingfisher Airlines

� Air India SATS

and many more…

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THE AIRAWAT ADVANTAGETHE AIRAWAT ADVANTAGE

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THE AIRAWAT ADVANTAGE

� Expert knowledge in Service Industry with Aviation as our forte.

� Successful affiliations with Government bodies.

� Tailor-made services to meet client requirements in areas of Operations,

Consulting, Training & Manufacturing.

� Constant upgradation and research to deliver value-added services.

� Competitive & Innovative approach.

� Thorough Risk analysis and management.

� Maintaining strong control over all aspect of our customers' projects.

� Emphasis on exceeding Client expectations.

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Courses at IESP

Airport Handling Management

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Airport Handling Management

� Duration :

� 4 months- Classroom training

�This course focuses on development of skills required

for key areas in Ground Handling and related operations.

�The successful completion of this course opens doors to

exciting opportunities in ground handling like

Reservations, Check-in, Baggage Handling, Security,

Arrivals & Departures, Ramp Handling etc.

� 4 months- Classroom training

� 2-3 months – Airport Internship

� Qualification : Graduate/ Pursuing Graduate

� Age :17 to 28 years

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� Grooming

� Communication Skills & Language Enhancement

� Soft Skills

� Social Etiquette

� Passenger Handling

� Ramp Handling

� Cargo Handling

� Security

AHM Training Syllabus

� Security

� Airport Services - Domestic & International

Course Special Features :

� Practical Training Session

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Career ProgressCustomer Service

Agent

Supervisor

Executive / Duty Manager

Assistant General Manager

GM

Director

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Courses at IESP

Cabin Crew Training

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Cabin Crew Training

� Duration :

6 months – Classroom Training

2-3 months – Airport Internship

� Qualification : Min 10 + 2

� Height : As per Airline Standards

Male - 5 ft 7”

Female - 5 ft 2”

� Being a Cabin Crew, one can fulfill

his/her dream of traveling around the

world, can enhance oneself to be

well-groomed and qualify for a

competitive salary

� Our course is designed to not only

focus on the technical know-how but

also on the overall personality

development required to be at par Female - 5 ft 2”

� Weight : In proportion to height

� Skin : Clear complexion / No scars & marks

� Age : 18 to 27 yrs

� Marital Status : Single

development required to be at par

with the industry standards.

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CC Training Syllabus

� Grooming & Make Over Sessions

� Communication skills & Language Enhancement

� In Flight Services

� In Flight Safety

� Announcements

� Hospitality

� Swimming

� First Aid� First Aid

� Soft Skills & Etiquette - Social & Dining

Course Special Features :

� Practical Training Session

� Cabin Familiarization

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Career Progress

Training:

Assistant Base In Charge

Base Manager

Jr. Flight Steward / Stewardess

In Fight Manager

Training: Service / Safety / First –Aid

Charge

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Courses at IESP

Cargo & Courier Management

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Cargo & Courier Management

� Duration :

� 2 months – Classroom Training

� 2-3 months – Airport

� Internship

� Qualification : Min 10 + 2

� Age : 18 to 30 yrs

�The Cargo industry is the next big growth hub in the

global Aviation business today.

� With large volumes of cargo movement everyday,

India is in the forefront of this sector. This kind of

growth is and will be generating a huge demand for

trained manpower.

�On successful completion of this course, candidates

have a wide range of career avenues to choose from:

� Cargo offices of different airlines� Cargo offices of different airlines

�Ground Handling agencies for domestic &

international airlines

�Cargo agents, Courier & Logistics companies

�Import & Export business etc

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• Grooming

• Communication & Language Enhancement

• Soft Skills

• Cargo & Courier Booking

• Tariff Construction

• Dangerous Goods

• Ramp Handling

• Cargo & Courier Automation

• Cargo & Courier Accounting Settlement Systems

CCM Training Syllabus

Course Special Features :

• Practical Training Session

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Career Progress

Duty Officer

Manager Cargo

General Manager Cargo

Cargo Assistant

Cargo Officer

Officer

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Courses at IESP

Healthcare Management

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Healthcare Management

�The Multi-faced Healthcare sector is one

of the booming business today.

�Understanding the existing and new trends

in this industry, we have designed a unique

course incorporating the scientific,

administrative and human behavioral

characteristics of this field.

�Students are exposed to various nuances

of hospital management and are taught to of hospital management and are taught to

empathize with different consumer

mindsets. (understanding Patients and their

families, Doctors, other Hospital staff etc.)

�Duration : 4 months

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� Grooming

� Communication Skills / Soft Skills / Social Etiquette

� Medical Product Knowledge

� Patient Care

� Hospital Administration Management

� Interview Handling Skills

Healthcare Management

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SOME OF OUR CLIENTS

The Govt. of Maharashtra(DVET)

Ministry of Defense (DGR)

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WE’LL BE HAPPY TO HEAR FROM YOU…..

Corporate Office

Airawat Group301/ 302, 3rd Floor,Navkar Commercial Complex, Opp. Andheri Railway Station,Andheri (East), Mumbai – 400069.Maharashtra, India.

Tel. No.: +91-22-6606 7777Fax No.: +91-22-6606 7799

Southern India Office

Airawat Group3rd Floor, Elanjickal Building,Vytilla Junction,Kochi - 682019 Kerala, India.

Tele-Fax: 0484-6549991

Fax No.: +91-22-6606 7799

30, Bloomington Street,Medford,New York – 11763.

Tel. No.: 001 516 5235333

Overseas Office

Web: www.airawatgroup.com ���� www.airawataviation.com ���� www.iesp.co.in

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