AVAYA CM SERVER REQUIREMENTS Downloadable setup file Format PostgreSQL & OrientDB Database Apache Tomcat Web Server Web Interface and Chronicall Desktop Application User Interface Release 5.0 or Higher Avaya Communication Manager Avaya CDR, AES Server with Basic TSAPI Licenses Avaya Communication Manager AES Server with Basic TSAPI Licenses. Note, only required if group reporting, Cradle to Grave reporting, Agent ID or Realtime reporting is required. One basic TSAPI licenses required for each station and skill group Avaya Licenses Required TSAPI licenses are required in order to see more detailed information in Cradle to Grave Reporting, or if you need to see agents and skill groups in Realtime. Example: If you have a group of 20 agents and 5 skill groups you would need a total of 25 basic TSAPI licenses. * Xima Realtime agent license required for Realtime reporting Basic TSAPI Design Notes Windows 7 or higher, Windows 2008 or higher Linux 32-bit or 64bit 250 GB Hard Drive (minimum) 4 – 8 GB RAM Quad Core CPU (minimum) Server Requirements Historical reporting Only. 25 Standard Reports supported Avaya CDR