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Presented by: Chad Barringer, OrthoCarolina Richard Flesher, Dean McGee Eye Institute Monica Rei, U.S. Medical Management Kathy Puziak, KPG Revenue Cycle Management, Inc. (Moderator) Automation in the Revenue Cycle
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Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Aug 06, 2020

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Page 1: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Presented by: Chad Barringer, OrthoCarolina

Richard Flesher, Dean McGee Eye Institute

Monica Rei, U.S. Medical Management

Kathy Puziak, KPG Revenue Cycle Management, Inc. (Moderator)

Automation in the Revenue Cycle

Page 2: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

2

Individual Page Use?: No

Are all Uses and Applications Discussed or Referenced in the Proposed Material on Label for the Product?:

N/A

Relates to a Major new Product/Services Launch?: No

Includes Product or Service Claims, Features, Benefits or similar information?:

No

Contains Competitive or Comparative Claims?: No

Includes Return on investment (ROI), quantifiable cost of ownership, reimbursement, or meaningful use claim or reference?:

No

Include References to Market / Segment Share or Market / Segment Leadership?:

No

Include identifiable Patient Information / Data?: No

If Customer Names are Used, are Necessary and Appropriate Permissions in Writing and on File?:

Yes – customer presenting

Include Customer Testimonials?: Yes – customer presenting

If any non-GE Stock Images are Used, are Necessary and Appropriate Permissions in Writing and on File?:

N/A

Do the Proposed Materials Contain Images of GE Products?: No

Do all Product Images Depict the Device(s) Being Promoted in the Piece?:

N/A

This is a Translation of a Previously Approved Piece in Which no Changes Have Been Made?:

No

This is a Revision of a Document Previously Approved for Ad / Promo Use?:

No

Page 3: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Disclaimer:

The content of this presentation represents the views of the author and presenters. GE, the GE Monogram, Centricity and Imagination at Work are trademarks of General Electric Company.

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Page 4: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

© 2016 All rights reserved.

This presentation does not constitute a representation or warranty or documentation regarding the product or service featured. All illustrations are provided as fictional examples only. Your product features and configuration may be different than those shown. No part of this publication may be reproduced for any purpose without written permission.

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Page 6: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Agenda

Introductions

Session Overview

Objectives

Revenue Cycle Opportunities

Charge

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Kathy Puziak PMP CMPE

Introductions

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Richard Flesher

Monica Rei

Chad Barringer

Page 8: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

President, KPG Revenue Cycle Management, Inc.

Revenue Cycle Consultant

Expertise in Centricity Group Management as a client, with IDX and with GE Healthcare (too many years too count!)

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Kathy Puziak PMP CMPE

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OrthoCarolina, Charlotte, North Carolina

Director of Revenue Cycle Management

Degrees: Master of Healthcare Administration (MHA)

Certifications: Certified Professional Coder (CPC)

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Chad Barringer

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Dean A. McGee Eye Institute, Oklahoma City, OK Application Administrator – Business Systems 29 years with Dean McGee

Project Lead of Group Management Implementation Team 2005 – 2006

Member of Group Management Client Advisory Council]

Implemented Group Management CCG

Implemented Group Management Infomatics

Implemented RCxRules

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Richard Flesher

Page 11: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

U.S. Medical Management, Troy, Michigan

Vice President, Revenue Cycle Operations

Experienced in driving strategic revenue cycle and operational improvement

Implementing change management in large organization

Implemented RCxRules

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Monica Rei

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Session Overview

Panel discussion by your Centricity Group Management peers. They will share their adventures and successes in bringing automation into their revenue cycle. We are looking forward to an interactive exchange with our audience on shared experiences.

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Session Objectives

1. Making automation work for you in the charge entry process by leveraging digital data

2. Using tools and special programs to automate the claim process using gains from charge entry

3. Maximize backend processes thru the use of GE tools that will enhance the performance of the charge entry process and improve the revenue cycle

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Page 15: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Coding and Charge entry process

Discussion from

Richard Flesher

Monica Rei

Chad Barringer

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Page 17: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

spbilset

This special program provides the ability to schedule Electronic Claims. The program can be used to create edit lists, claim registers, and/or run claims. The program works for electronic as well as ePaper formats. Formats can be scheduled to run.

spbilrpt

A special program designed to work with spbilset. Ideal for practices with multiple databases, it creates a cross-practice summary report listing each claim run spooled by spbilset.

Automating claims process

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spcpclmdly

This program will delay claims that are found on edit lists. It works with either cross practice or single practice edit lists and delays the claims for charges on the edit lists for a user specified number of days. This program is identical to the cpclmdelay program that is part of the core product, but it can be scheduled.

spclmmenu

Designed for use with the spbilset and spcpclmdly programs, and optionally the spbilrpt program. This program acts as a front end to the claims automation process, allowing users to enter practice codes and formats via a screen, rather than using ini files.

Automating claims process

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Page 20: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Payment Posting

Electronic remit

Electronic 835 for patient payments and paper remits

EOB Manager

Page 21: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or
Page 22: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Back End Processes

tranwriteoff

distcredits

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Page 24: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Back End Processes

Account Collections

Early Out Programs

Task Management

Page 25: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or
Page 26: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Revenue Analysis

Denials

DenialsIQ™

Remit Analytics

Infomatics

Page 27: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Bringing it full circle

Using knowledge to improve the source – before claims go out

What are you using for automating your processes

Page 28: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Questions?

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Page 29: Automation in the Revenue Cycle - Constant Contactfiles.constantcontact.com/77de0c67401/4b090fbe-8a69-4195-9c19-960… · This presentation does not constitute a representation or

Contact Information

Kathy Puziak, PMP CMPE

KPG Revenue Cycle Management, Inc.

Consulting, Training, Speaker

Las Vegas, Nevada

[email protected]

303-478-3828

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Monica Rei

U.S. Medical Management

Troy, MI

Chad J. Berringer, MHA CPC

Ortholink

Charlotte, North Carolina

Richard Flesher

Dean A. McGee Eye Institute

Oklahoma City, Oklahoma