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Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative [email protected]
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Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative [email protected]

Mar 22, 2020

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Page 1: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Automated Testing ToolFor POS applications

Connie Driscoll CEOCDA RHISCOM’s [email protected]

Page 2: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

● RHISCOM, specialized company and also a company fully-engrossed with the Retail Industry

● 18 % of our income is destined for Learning, Research and Development.

● We use technology to benefit the business results

● Based on simple rules, we enhance the organizational learning, to ensure our clients’ development.

RHISCOM

Page 3: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

● Our solutions run in more than 50,000 POS in America

● RHISCOM, T.G.C.S (IBM ) Business Partner since 1998

● Strategic alliances in North America, Central America andSouth America as well

● RHISCOM builds world wide quality solutions

● AUTOMATON is multi-platform, hardware and software

● Under business retail standards like ARTS, UP, and CMMI

History

Page 4: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

• El Salvador

• Bolivia

• Colombia

• Chile

• Brasil

• Venezuela

• Ecuador

• Dominican Republic

• Costa Rica

• Mexico

• Panama

• Paraguay

• Peru

• Uruguay

• USA

• Argentina

OUR PRESENCE

Page 5: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Rhiscom’s services and products presence

ACE (Implm.) : Chile , Costa Rica, Colombia, El Salvador , Peru and Dominican R.Services for IBM/TGCS product

Trickle data collect byRHISCOM

Terminal /POS monitoring byRHISCOM

Regression Testing tool byRHISCOM

Customizer and localizator toolby RHISCOM

Promotion mangement byRHISCOM

Electronic payments system byRHISCOM

AUTOMATON : Chile, Colombia, Costa Rica, EE. UU. and México

BOPOS : Chile, Colombia, Paraguay , Panamá, El Salvador and Dominican R.

VIGÍA : Chile, Bolivia, Peru, El Salvador and Dominican R.

AGATA : Colombia, El Salvador and Perú

POS CUSTOMIZER: Chile, Peru, Bolivia, El Salvador and Dominican R.

ORKESTOR : Chile, Panama and R. Dominicana

Page 6: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

SA Domestic customers

logo-sodimac_logo.jpg

Page 7: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Overseas customers

Page 8: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

• RHISCOM is ARTS member since 2006

• ARTS is a National Federation Retail division

• More satisfied customers

• Increase discipline, skills and knowledges of our professional teamsgetting most quallity and connectivity of our products

• Best approach with new customers

• Soonest and easiest solutions implementation

• Enhance our criteria to work under standards.

Standards

Page 9: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

• AUTOMATON powered by RHISCOM was exhibited during the latest three NRF Big Show versions, 2012 up to 2014

• At the ARTS’ pavilion

• Being the first Latin-American company in IT introducing a product at NRF in 102 years

RHISCOM at NRF

Page 10: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Patent Pending

Yourticket

AUTOMATON ROBOT

AUTOMATON

Page 11: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Yourticket

Automaton (DUAL) ProcessorVirtualized Hardware PeripheralsAutomaton Software (Windows)

Automaton ProcessorRear view

Internal view

Automaton Operator Display

Page 12: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Numerical control used for Pin Pads

Page 13: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

POS Servers

Executes 1000+ T.C's Daily

Multiple Configurations

Decrease time to market

Requires 1 TerminalNo Extra Equipment

Automaton QA POS Configuration

Page 14: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

AUTOMATON

• Multi-platform, multi-channel, non invasive

• Aimed to give support not only to the QA Area, but also to programming

departments and to operational areas.

• The service is performed by 1 (one) robot AUTOMATON, temporally monitored

by an operational analyst

• Avoids overtime, no more investment in peripherals for testing, reducing

significantly power consumption, and required space, as well.

• Performs in hours with reliable results vs manually the work of weeks

• Certifies a POS application based on a simple principle

• Fully automated

“Having a known input to obtain the expected output".

• Does not require peripherals, OR other supplies

• A new technology to Retail Industry service

• Safer, faster and unattended.

Page 15: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

FARMASANITAS

Market:Hardware:

Software

Before AUTOMATON

With AUTOMATON

TGCS/IBM SurePos 300

In house development, O.S windows/linux

Stores number:

Colombia

+ 200

Format: Pharmacy

Number of test cases, existing

QA head count Numbers QA POS

Number of test cases, processed300 240

Type of testing process: Manual

6 3 plus peripherals

Number of releases per year 4 Number of cycles per release 4

Execution time per cycle 2 weeks

Number of test cases, existing

QA head count Numbers QA POS

Number of test cases, processed600 600

Type of testing process: Automaton

2 1 - no peripherals

Number of releases per year 7/8 Number of cycles per release 4/6

Execution time per cycle 6 hours

Page 16: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Milestones

Experiences/findings

AUTOMATON has exceeded Farmasanitas’ expectation

Farmasanitas POS’ application new versions, tested before going into production

Since the Start up process AUTAMATON has detected 39 findings

Automate Testing service under 3 years contract

Farmasanitas hires AUTOMATON to support its new POS implementation

First contact :

Pilot Process: up to

Start up Process

On going Automaton Testing Service

June 1st. 2013

October, 2012

July 15th. 2013 45 days

up toAug. 1st. 2013 Oct 15th. 2013

since Nov 1st . 2013

since

since 75 days

FARMASANITAS

Page 17: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Tiendas Liverpool

Hardware:

Software :

Before AUTOMATON

With AUTOMATON

IBM/TGCS SurePos 700

OS 4690, GSA with touch technology

Market:

Stores number:

Mexico

+ 100

Format: Department stores and others

Number of test cases, existing

QA head count Numbers QA POS

Number of test cases, processed1,000 220

Type of testing process: Manual

7 4 plus peripherals

Number of releases per year 3 Number of cycles per release 6

Execution time per cycle 3 weeks

Number of test cases, existing

QA head count Numbers QA POS

Number of test cases, processed1,200 960

Type of testing process: Automaton

2 no peripherals

Number of releases per year 6 Number of cycles per release 4

Execution time per cycle 8 hours

2

Page 18: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Milestones

Tiendas Liverpool

First contact :

Pilot Process: up to

Start up Process

On going Automaton Testing Services

since Nov. 2nd, 2013

July 15th, 2012

Dec. 20th, 2013 48

up toJan. 5th , 2014 March 13th. 2014

since May 1st . 2014

66since

days

days

With 2 AUTOMATON devices testing different POS applications

Page 19: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Hardware:

Software :

Before AUTOMATON

With AUTOMATON

NCR POS, Epson printers

LINUX, UX-POS

Market:

Stores number:

Chile

+ 70

Format: Home improvement

Number of test cases, existing

QA head count Numbers QA POS

Number of test cases, processed1,500 1.500

Type of testing process: Manual

18 12 plus peripherals

Number of releases per year 2 Number of cycles per release 3

Execution time per cycle 4 weeks

Number of test cases, existing

QA head count Numbers QA POS

Number of test cases, processed1,500 1.500

Type of testing process: Automaton

2 no peripherals

Expected number of releases

per year

4 Number of cycles per release 2

Execution estimated time per cycle 22 hours

1

SODIMAC

Page 20: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

SODIMAC

Milestones

First contact :

Pilot Process: up to

Start up Process

since Sep. 1st, 2012

July , 2012

Dec. 15h, 2012 125

Sep 1st. 2014since

days

Page 21: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Clients in USA

Client # 1 First contact March 2013

Pilot Process since Dec 1st up to January 25th. Done

Start up delayed for 4Q 2014 by budget restriction

Client #3 & #4 First contact at NRF, 2014, both

We are going to work under a SOW agreement

Pilot SOW contract in legal department for review

Client # 2 First contact December 2013

Visit our booth at NRF 2014

We are going to work under a SOW agreement

Pilot SOW signed, Pilot starting point Sept 5th. 2014

Page 22: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Customers’ reasons to automate

• High costs of headcount

• Slow QA processes

• Test time is limited by the productive capacity of each person

• Shorter "time to market" is mandatory

• Clerical mistakes on routine tasks, script date entry

• No evidence or back up on testing process or errors.

• Loss and lack of equipment

• Lack of controls during the testing process

Page 23: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

AUTOMATON Advantages

• “Continuous testing availability 24/7”.

• “User friendly (for QA users). No manual entry of scripts. No technical knowledge”

• “Integrated to issue tracking management and test management tools”.

• “Support POS applications”.

• “Unattended and automatic execution of learned plans 24/7”.

• “Reduces times, costs and risk management of control about production software”.

• “One Test Case for Multi Country and Multi Languages”

Page 24: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

What we have found out?

Poor customer service and losses

What we have found out?

There is not a real QA area or testing processes

No Test Cases, plans or monitoring

Slow processesReleases to production without testing

Rework/duplication High costs

Page 25: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

What do we deliver?

Page 26: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

By 5 simple executions of AUTOMATON

DEFINE

• Define strategies

• Transactionalanalysis

• Define stages(coverage)

• Define “tests cases” ( prose)

LEARN

• Execute CDP (out from prose)

• Analyze results

• Check devices, TLOGs.

• Save and complement

CDP.

PLAN

• Define Testing plan

• Allocates CDP

• Platforms

• Environments

EXECUTE

• Execute Testing Plan

MANAGE

• Reports

Page 27: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

AUTOMATON

“A newly-introduced automatedregression testing system thatprovides a continuousintegration platform for retailPOS Systems. It is agnosticplatform, designed to work withalmost any POS system andperipherals”.

• Don't be embarrassed in front of your

customer, fulfill your mission.

• Reduce testing time by as much as 87%

• Use a methodology, not just a robot.

• Mentor/foster your co-workers, converting

them into deep thinker QA analysts, not just

performers.

• Optimize all your testing processes.

• Analyze all data out of the operation of the

POS systems.

• Increase your hardware and software

capacity, not your staff.

• Count on a continuous integration testing

process: from the source code, incidence

register to application deployment.

• Quit inventing rules.

• Implement standards

Page 28: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Comparative Table

Page 29: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Comparative Table

Specialized Tester (manual) VS Automaton®

Page 30: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Summary

AUTOMATON® is a regression testing tool; a platform of

continuous integration with automation of testing and

learning.

AUTOMATON® allows you to perform testing with

systematic and automatic methods for POS applications.

AUTOMATON® offers unprecedented functionality.

It enables system developers to rapidly and reliably

test and deliver approved new features for retail

POS.

It is just one element in a full range of proven POS support

solutions that RHISCOM provides to leading retailers.

Page 31: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Questions & Answers

Page 32: Automated Testing Tool - Automated Regression Testing for ... · Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM’s Representative connie@cdriscollassociates.com

Thank you

Connie Driscoll CEO CDA RHISCOM’s [email protected]