Auris for Microsoft Dynamics CRM - Data Quality Improvement

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VisionWare - AurisData Quality Solutions for Microsoft Dynamics

March 2014

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introduction

[email protected]

Microsoft Gold PartnerCore focus on Master Data Management (MDM)World wide provider of Data Quality solutionsUK Government G-Cloud provider

Maximise data quality in real time for Microsoft Dynamics CRM Introducing our ground-breaking Auris productOut of the Box enhancements for DynamicsDrive real business benefits from customer dataObjectives

Contact Further information

Background

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data quality improvement

Reduce• Data

inconsistencies• Time spent

looking at data issues

• Customer data errors

• Duplication

Underpin• Digital programs• Marketing

initiatives• Cross sell and

upsell• Customer

satisfaction• M&A activityImprove

• Integration• Governance• Registration• Customer service• Reputation

enhanced business insight out of the box…Auris integrates with Microsoft Dynamics CRM to provide an enterprise wide real time single customer view enabling faster, more accurate customer searches first time with a graphical view to analyse your customer…

CEO, VisionWare

Achieve• Cost reduction• Improved

business insight• Better decisions• Customer

outcomes

Master your member, organisation, staff, facility and other critical data to create a comprehensive 360o view of your data to better understand and engage allowing you to manage all critical assets across the enterprise.

Scalable and Affordable: Our clients range from SMEs to enterprise level customers. MultiVue has been independently tested to managing 0.4 billion master records.

Maximize the quality of your data by seamlessly integrating to external data sources such as PAF and Experian for legal, fraud, and credit risk as well as address standardization services combined with internal systems to assure you have the most complete, accurate and up-to-date information.

Increase Accuracy: Timely critical data when and where you need it to reduce risk, improve cash flow and referral practices.

Govern your data while allowing the needed distribution to trusted sources with the variety of access you determine to enable business to make better more timely decisions while also meeting your corporate data governance strategy and providing a platform for data compliance.

Empower Business: Empower decision makers at varying levels by providing the data needed from data sources across the enterprise.

Explore enterprise wide data from a single pane of glass. This includes disparate sources and forms of data ranging from XML, relational databases or OLAP sources.

Improve Insights: View your data from a member, organisation or facility centered point of view. Explore and gain insight onto your data; all within an intuitive self-service user interface.

Seamlessly integrate, master and view your data within Dynamics CRM to have the most comprehensive 360o view of a person possible.

Increase Engagement: Provide the needed data to enable better decisions with fast time-to-value without changing your business processes by allowing CRM to leverage your data assets throughout your enterprise.

VisionWare product offeringsCRMVerifyGovernVisualiseMaster

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key components of Auris

• Core MDM solution

• 80 world wide clients

• Gartner ranked• Single View• Golden record

• Business Insight• Analysis• Data Visualisation• Cost effective

• Governance• Improve data

quality• Reduce costs• Cleanse data

• Integrate• Improve quality• Efficiency• Trusted data• Experian, DB,

Post/Zip Code etc….

Enhance Visualise Govern Verify

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value proposition

Enhance• Searching

Capabilities• De-duplication• Data Quality• Customer

Satisfaction

Integrate• With Source

Systems• Leverage existing

data • Simplify

Integration• Cost Effective

Improve• Fast & Efficient

Registration• Reduce keying

errors• Enhance data

quality• Save Time

Is MDM CRM’s secret sauce? MDM is not ‘nice to have’… it can provide near term business value that plays into an organisation's new focus on cost efficiencies... while supporting growth and future transformative strategies.

Gartner, VP

Visualise• CRM analytics• Investigate non-

obvious relationships

• Interactive reporting

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data visualisation within Dynamics

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Auris for Dynamics data quality improvement

Existing Systems